Web 2.0 De-mystifiedJulie Hannaford [email protected]
http://leo.oise.utoronto.ca/~jhannaford/FISWeb2.0.ppt
What is Web 2.0?
• Collaboration
• Exploration
• Experimentation
• Communication …
• Sites and tools that let you connect with others in a whole new way
• Innovative ways to reach our users
Let’s Take a Tour…
Credit to paradigm4 – found on Flickr
First Stop: Social Bookmarking
What it is:• Tagging (adding keywords) websites, videos and
photos, in a way that is meaningful to you• Sharing those sites and tags with others• Examples:
• http://del.icio.us or http://diigo.com• http://www.youtube.com • http://flickr.com/ • http://www.slideshare.net/
del.icio.us
• Social bookmarking/tagging of websites
• Store favourites in ways that are meaningful to you – tag them AND bundle them
• Add people to your network; subscribe to tags that are of interest to you; search for others’ sites
• Example: search for: instant messaging libraries
diigo.com
• Similar to del.icio.us
• Lets you use additional features:• Highlight content on a website that is of particular
interest• Add a sticky note with comments on a site
• Share your stored sites with others by forwarding them on
• Look at the group: Web2.0
Library Examples
• Provide links to useful sites for your users• Use del.icio.us to store your recommendations • Thunder Bay Public Library
• Check out the del.icio.us users on this list:• http://www.libraryjournal.com/article/CA6479377.html
• Use Diigo to collaborate:• Sharing of websites/research when doing group
work (@ FIS, when doing committee work, for example)
Flickr• Online site that allows you to upload photos/images
• Tag images, share photos with others and find images that you need (see slide 2 of this presentation)• Get permission – give credit• Consider privacy/copyright issues
• Create groups: check out the Libraries and Librarians group
• Flickr works with: fd’s flickr toys – display images in new ways
• Take Flickr code and place it into your blog or website, so that your photos are displayed
Library Uses• Upload photos of library events
• Allow commenting so that users can provide feedback• Engage with your users• Dublin City Public Libraries• Colorado College Tutt Library
• Use flickr to do book displays: • Clemens & Alcuin Libraries' Photos
• Create promo materials for your library: posters, calendars, trading cards
• Create name tags – useful for roving librarians
Slideshare
• Site that allows you to upload your presentations and tag them
• Become part of a community• See the Web2.0 community
• Note: this presentation is on Slideshare
Second Stop: Facebook
• Social networking
http://www.facebook.com
Library Uses• Stay current with colleagues: write on their walls, see their
newest photos, read their posts
• Stay up to date on library issues by joining library groups: • Library 2.0 Interest Group• Digital Reference in Facebook• Information Literacy Interest Group (ILIG)• FacebookAppsforLibraries
• Connect with library users to answer their reference questions: • Syracuse University Library • U of A libraries• Ryerson University library• Penn State University Libraries
Third Stop: Podcasting• What is a podcast? “a multimedia file distributed over
the Internet, using syndication feeds, for playback on mobile devices and personal computers” http://en.wikipedia.org/wiki/Podcasts
Some features: • Can be audio or video. • Can be downloaded automatically using software capable of
reading feed formats (like RSS). • Subscribe to a feed, then each time a new clip is added, you
are automatically updated with the newest episode. • Listen/watch podcasts via an iPod or other MP3 player or via
a computer.
How to Find and Subscribe to Podcasts
• iTunes • Select Podcasts from the Music Store. If you want to find
library specific ones, input ‘librar*’ into the search box to get a general idea of what’s out there.
• Subscribe via the Music Store• Subscribe manually using the Advanced menu• Change the settings if necessary
• The Podcast Directory – another source to find podcasts• Organized by category
Library Uses – iTunes Examples • Library tours: Ease your users’ comfort level with your
environment: • Carleton University Library Tours
• Create podcasts that explain library services: • University of Aberdeen Library• in iTunes: Mount Allison University Libraries LibCast
• Make seminars/presentations available – reach a broader audience• Kankakee Public Library• SirsiDynix Institute• In iTunes: Arizona State University Libraries – updated
weekly
YouTube
• A service that allows users to upload videos that they would like to share with others
• Post and tag videos, comment on others’ videos
• Examples:• The First Help Desk – information literacy at its finest!
• http://www.youtube.com/watch?v=0eIFoz-Tjf8
Library Uses – YouTube Examples
• Library tours:• http://www.youtube.com/watch?v=pS28qydjfsg • http://www.youtube.com/watch?v=Jv1r_JWEFAA
• Information literacy videos:• http://www.youtube.com/watch?v=k-2hziLTSyU• http://www.youtube.com/watch?v=nik3pyJwaYI
• Promos for your library’s events:• http://www.youtube.com/watch?v=osmAqkWQdYk
Instant Messaging
• There are a number of options for providing reference to our users• E-mail• In person• Live Help – co-browsing
• Can also use IM – there are now a number of free tools that allow chatting with users to answer questions
Instant Messaging
• Lots of different IM systems: MSN, AIM, Yahoo, etc.
• Using tools like Meebo or Pidgin (formerly GAIM), it is possible to aggregate them and chat with users regardless of their chosen chatting environment
• Examples: • Ask Gerstein• UTM
References/Some Additional Reading:
• IM=FASTER Virtual Reference on the Cheap! By Rachel Singer Gordon and Michael Stephens: http://simplelink.library.utoronto.ca/url.cfm/28503
• Places to Go: Facebook by Stephen Downes: http://innovateonline.info/index.php?view=article&id=517&action=article
• Tags Help Make Libraries Del.icio.us by Melissa L. Rethlefsen: http://www.libraryjournal.com/article/CA6476403.html
• Web2.0 & Libraries: Best Practices for Social Software by Michael Stephens: http://main.library.utoronto.ca/webcat/goto_catalogue_url.cfm?where=ckey&what=4182726