NATIONAL R&R APPLICATION IGNITE 2014
VIETNAM| AIESEC FTU HANOI|1415
Application for Best oGCDP Award
I. Result Report
II. Customer Experience Management
III. Information Management
IV. International Relations Management
V. Goals Management
VI. Innovations and initiatives
Clear Process & JD insight:
https://drive.google.com/folderview?id=0B
_zQtTV-
6hlDc0xOZzhkeWo0YzA&usp=sharing_eil
Quality Standards Check list
Buddy System
a. Buddy of EP
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=0
b. Buddy Manager
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=713431871
Training Events
a. Outgoing Preparation Seminar
- Description:
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=1503623818
- Content:
https://drive.google.com/folderview?id=0B
_zQtTV-
6hlDSUpmTTZxWEo4WTg&usp=sharing_eil&ti
d=0B_zQtTV-6hlDc0xOZzhkeWo0YzA
b. EP Outing day
- Description:
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=437930645
- Content:
https://drive.google.com/folderview?id=0B
_zQtTV-
6hlDOFljOUdWdnNubWM&usp=sharing_eil
&tid=0B_zQtTV-6hlDc0xOZzhkeWo0YzA
c. Cultural Preparation Seminar:
- Description:
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=852966566
- Content:
https://drive.google.com/folderview?id=0B
_zQtTV-
6hlDZ29Ral96VGxCaFk&usp=sharing_eil&tid
=0B_zQtTV-6hlDc0xOZzhkeWo0YzA
Online Channel
a. Wordpress
- Description:
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=1807626844
- Link to access wordpress:
http://aiesecftuhnexchange.wordpress.co
m/
b. EP Community:
- Description:
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=321577615
- Link to access group:
https://www.facebook.com/groups/45181
9034907111/?fref=ts
c. Email
https://docs.google.com/spreadsheets/d/
10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu
AcqaVp3qA/edit#gid=715458936
d. Newsletter
Link of 4 newsletters
https://www.dropbox.com/sh/mqzgsudnz
muxhgr/AADv3L0vkSeXsicjFOckpqiPa
EP Uniform: creates brand for our LC’s EP
oGCDP Partnerships app to save all partnerships done
All Audits since january are filled
completely on time
OGX Experience tracker updated
National OGX meeting attended (may
and june): 100% joined
oGCDP Tracker of LC
- Spring Recruitment:
https://docs.google.com/spreadsheet/ccc?key=0Asx8GPJtiFSNdE1jX0V5ZXJ3YURVWGVmMExCeDl5MFE&usp=drive_web
- Summer Recruitment:
https://docs.google.com/spreadsheets/d/1R96T0Un4MHKogZXEZhwTTU_sxnPLd51Mk4kxQ6Y8igc/edit#gid=2122621811
Quality Standards Check list made and followed – TN
Quality Standard
All EPs are updated in national search
tool with relevant detail.
International Relation is a focusing point
of LC FTU HN with such clear of process
EP branding
Partnership setting
Market Research
TN Pools:
Myaiesec.net
TN search tool
Promotion email
matching group
Warm contact
…
TN portfolio:
updated within 48
hours of new TNs
announcement https://docs.google.
com/spreadsheets/d
/1722Cgp1u2ebbez
wyzJp4ZkGSyyV52CsvlzWvDFk5r5g/edit#g
id=1970045120
a. Partnership Proposal
b. EP Delivery
c. Partner service
How to make the right choice of TN/LC?
(Based on TN Quality Standard)
Full & clear job descriptions
Professional work style
Detailed customer service plan
Positive feedback from returnee
Acceptable NPS score (if available)
How to get their contacts?
Myaiesec.net/TN search tool/FB matching group
Warm contact from returnee (most effective)
Email of proposal contains:
- Newsletter template (5 parts)
https://docs.google.com/drawings/d/1Jfry9DhGAK7JhiVoZF_wjc-rI-r0iypaaNiGp2p_VRQ/edit
https://docs.google.com/drawings/d/16c5wsEFWzlqs9UdJnWzrQvybdW-jTlB1_tAXFyW87Yw/edit
https://docs.google.com/drawings/d/1psgbZY0P668Adtc4k4BC9ICvobl0CYcguVn2aqS8IEg/edit
https://docs.google.com/drawings/d/1gEJUzgLd7uVkU4oRj7sbh3VnugilR0gKmc2Tq5Ppwpw/edit
https://docs.google.com/drawings/d/1uF-Ce4a_ULk7AVN-LSUP_KybC6KVNx6HBAoA6_G9ENI/edit
- Promotion booklet:
https://docs.google.com/file/d/0B36pGHgj
nk5PMk8xZzNyYV9Eb28/edit
- Partnership Agreement Framework:
https://docs.google.com/file/d/0B36pGHgj
nk5PM2xiakh1VXNTelk/edit
Partnership report sheet (updated right
after a new partnership has been set)
https://docs.google.com/spreadsheets/d/1g2
vLhUxsWr2HtPyM4pBrXkkKLDruxLBzkoRHprgPi
B8/edit#gid=1187938692
How can EP apply for TN partner?
Learn the targeted TN carefully
Send application email to TNM, cc IR executive
Promotion post on EP group (every 2
days)
Matching Mania Promotion
Keep in touch with VP/TN manager/IR
manager of LC partner every week.
Channels: Facebook, Skype, iMess,
Wechat…
Attempt to fulfill promises
EP search tool
https://docs.google.com/spreadsheets/d/
125HeRelBUD1FknRMddDFBM6mRKzTZ7ci
FBnz8xpyuWs/edit#gid=1810241820
EP profile
https://docs.google.com/file/d/0B36pGHgj
nk5PS2J4VGRQTGc5V2lkN0NvMjItUzVPS
mQtLVJV/edit
Clear process & JD for OC IR:
- OCP IR: In charge of overall matching
situation
- IR Managers: 1 IRM/ OC Project
+ Each IRM takes care of EP managers
from an OC in terms of matching.
+ Buddy have to update their EPs’
demand and matching situation to the IRM
in charge of.
+ Based on EP managers’ updates,
IRMs seek out solutions to each EP’s case.
Clear Promotion Process
- Online Promotion:
https://www.dropbox.com/sh/yv45bmftu5kwwi8/AABF-b44lcGGelv_wygn7qmTa
- Offline Promotion:
https://www.dropbox.com/sh/rv1jmetqikceeiy/AABROGSzM7RCUxcxg-P1P1Vha
- Internal Promotion:
https://www.dropbox.com/sh/q18i5mss52p4d2i/AABpMtxjO7uutQ8aRseohomka
Innovative Posters and Message https://www.dropbox.com/sh/u2kxcuoremckpxj/AAC6Ap4l1VYaB6reZa9IJj-wa
Promotion clip: https://www.youtube.com/watch?v=eC4p0uwKpes&list=UUloWnS_Pxs5HEnB_WRqMBBw
EP’s Clip contest: https://www.youtube.com/watch?v=aZsb8pMibTQ
https://www.youtube.com/watch?v=lz_oyq_Q4iM
Internal Promotion initiatives
- Newsletter:
https://www.dropbox.com/sh/2bu78xlh4a6og4h/AADPEweU56lh7oIS6rPAD2A3a
- Team tour among LC:
https://www.dropbox.com/sh/0489ubne6m2731q/AABIRV7W58C0QnSQ7ga6Ds-ya
Result of Internal Promotion from 1th Jan 2014 – 30th Jun 2014:
8/ 61 Matched EPs
Stories generated from Winter peak
https://drive.google.com/folderview?id=0B
yz9x0LhDjuMMlhuZWVKQWxfWEE&usp=shar
ing_eil&tid=0B_zQtTV-
6hlDc0xOZzhkeWo0YzA
https://www.youtube.com/watch?v=aZsb8
pMibTQ
Stories submitted for Showcasing
Platform from LC
http://aiesecftuhnexchange.wordpress.co
m/sharing-me-2/returnee-sharing-pham-
minh-hanh/
http://aiesecftuhnexchange.wordpress.co
m/sharing-me-2/290-2/
Regional Promotion Event – Me as a part
of the world
Content:
https://www.dropbox.com/sh/pd09ebbgg
al4s2e/AACBlkTUxN7-WCCCGzKZMxnKa
OCPs in team creat a learning circle among oGCDP team.
- Training twice per month in team meeting by each OCP.
- Content: based on survey about team member demand
+ Leadership theory
+ Negociation skills
+ Sales process (by OC ER)
+ Design skills
THANK YOU FOR WATCHING!
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