SPONSORED AND SUPPORTED BY #FHA
The awards were founded in 2005 by members of Stadium Experience to reward the hard work and determination behind the scenes at our stadia. So much more goes into making a matchday or an event happen than the visitors would ever realise, it’s not just about the players and the press being ready or getting to the venue on time for your conference, there is a huge commitment at every stadia behind the scenes to make every event happen. From Kitchen Porters to Operations Directors, everyone has a role to play and in most cases in the sporting industry the catering team aren’t always the first to receive praise.
Taking part in the Football Hospitality Awards is your clubs opportunity to shout about your achievements, thank your event and catering staff and be proud of your work in the 2012 – 2013 season.
The Football Hospitality Awards Ceremony hosted by Paul Bunker will take place on Thursday 23rd May 2013 at a gala dinner celebration with live music and an after party.
Previous host clubs have been:
2005 Aston Villa 2006 Tottenham Hotspur 2007 Newcastle United 2008 Leicester City 2009 Chelsea 2010 Wigan Athletic 2011 Wolverhampton Wanderers 2012 Brighton & Hove Albion
The next host club:
2013 Reading Football Club
IN 2013 THE NINTH FOOTBALL HOSPITALITY AWARDS WILL BE ON THURSDAY 23rd MAY AT THE HOME OF READING FOOTBALL CLUB, THE MADEJSKI STADIUM.
Introduction
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Stadium Experience
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
MEDIA CHOICE AWARD Manchester City WINNER Aston Villa SILVER Newcastle United BRONZE (Voted for by the national press and reporters attending matches across the UK)
DIRECTORS CHOICE IN LEAGUE 2 Bradford City (Voted for by the board of directors at league 2 clubs when they visit an away match)
DIRECTORS CHOICE IN LEAGUE 1 MK Dons (Voted for by the board of directors at league 1 clubs when they visit an away match)
DIRECTORS CHOICE IN THE CHAMPIONSHIP Brighton & Hove Albion (Voted for by the board of directors at Championship clubs when they visit an away match)
DIRECTORS CHOICE IN THE SCOTTISH PREMIER LEAGUE Inverness Caledonian Thistle (Voted for by the board of directors at SPL clubs when they visit an away match)
DIRECTORS CHOICE IN THE PREMIER LEAGUE Everton (Voted for by the board of directors at Premiership clubs when they visit an away match)
CHEF TEAM OF THE YEAR sponsored by Salon Culinaire Aston Villa WINNER Everton SILVER Morecambe BRONZE Newcastle United BRONZE (Live theatre competition in January 2012 in front of Salon Culinaire chef judges)
CONFERENCE & EVENTS SALES & MARKETING AWARD Swansea City WINNER Manchester City SILVER Aston Villa BRONZE (Sponsored by BDRC Continental and judged by a mystery shopper style telephone call enquiry and follow-up process)
SPECIAL ACHIEVEMENT AWARD Kath Cassidy, Newcastle United (Judged by panel including KJL (HR) Consultancy Services)
STAR FOR THE FUTURE AWARD Joshua Isaac, Swansea City (Judged by panel including KJL (HR) Consultancy Services)
THE GREEN AWARD Aston Villa (Voted for by the Stadium Experience Leadership committee)
FANS CHOICE – THE FOOTBALL PIE LEAGUE Arsenal (Voted for by fans using the H&C News Facebook fan page)
MATCHDAY HOSPITALITY AWARD IN LEAGUE 2 Morecambe
MATCHDAY HOSPITALITY AWARD IN LEAGUE 1 AFC Bournemouth
MATCHDAY HOSPITALITY AWARD IN THE CHAMPIONSHIP Birmingham City
MATCHDAY HOSPITALITY AWARD IN SCOTTISH PREMIER & NATIONAL STADIA Hampden Park Stadium
MATCHDAY HOSPITALITY AWARD IN THE PREMIER LEAGUE & NATIONAL STADIA Aston Villa
OVERALL MATCHDAY HOSPITALITY WINNER Aston Villa
Review of 2012
The 2012 Awards were kindly hosted by Brighton & Hove Albion Football Club at the new American Express Community Stadium, 300 guests attended, the Executive Head Chef Neil Paton created a wonderful four course menu and guests had a thoroughly fabulous evening. The compere Paul Bunker welcomed on stage football players, Michael Kuipers, Ian Taylor and Michael Johnson to present the awards.
HOSPITALITYAWARDS
THE OFFICIAL
FOOTBALL
Matchday Experience Award in League 2
Matchday Experience Award in League 1
Matchday Experience Award in the Championship
Matchday Experience Award for Scottish Premier & National Stadia
Matchday Experience Award in the Premier League & National Stadia
Matchday Experience Award – Overall Winner
The above categories are judged by Salon Culinaire chefs. To enter you
are required to provide 2 hospitality tickets to a match of your choice
at which a Salon Culinaire judge and guest will attend and experience
the entire hospitality experience. You are requested to provide two
tickets in a suite which is not exclusive, ie can be purchased by corporate
clients or members of the public. The judge will complete a full report of
which you will receive a copy after the awards ceremony. There will be
a winner in each league in 2013, and an overall winner of this category
based on points awarded by the judges.
Directors Choice in League 2
Directors Choice in League 1
Directors Choice in the Championship
Directors Choice in the Scottish Premier League
Directors Choice in the Premier League
The above categories are voted for by the Directors at each club.
A nomination form is posted and emailed to every Club Secretary
(or equivalent) asking them to nominate the club where they had
the best away experience when travelling with their team. They are
specifically asked to consider the welcome, service and catering.
Media Choice Award
This category is voted for by national and local media about their
experience when they arrive at your club on a matchday.
Is the service and food good? These reporters are influential and
often write about food in their matchday reports. Nomination
forms are available for your media team to distribute on matchdays.
2013 AWARDS CATEGORIES
FOOTBALL HOSPITALITY AWARDS 2013
In 2013 the Football Hospitality Awards will be developed further with the introduction of some new awards, the categories for 2013 will be:
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Who can get involved?These awards are open to the following two categories:
Open to ALL Football Clubs & National Stadia
Open to members of Stadium Experience ONLY
Chef Team of the Year sponsored by Salon Culinaire This award is judged as part of the live kitchen theatre event sponsored by Salon Culinaire and Major International which takes place at Hospitality 2013 at the NEC, Birmingham, 21st-23rd January 2013. There is a small administration fee to enter this award of £30 and entitles you to enter a team of two chefs into the live competition. To enter call Peter Griffiths on 07778 311522 or email [email protected]. Closing date for entering this category is 1st December 2012.
Conference & Events Sales & Marketing Award Judged by BDRC Continental, on a mystery shopper style basis, a sales call will be made to your club, recorded and marked with a full report available afterwards. Some clubs already subscribe to BDRC Continental and find their feedback on sales very useful for team development and training. There is a small administration fee to all clubs who would like to enter this award of £75 (this also applies if you already subscribe to their services as a totally separate mystery call will be made specifically for the purpose of this award).
Special Achievement Award Nominations for this award can be made by anyone. Nominations must be for a person or team currently employed at a stadia venue in the UK or Ireland. Previous nominees have included a tour guide whose commitment to his club spanned fifty years, a Sales Manager committed to the success of an event, and a team responsible for overseeing a new product launch, creating unexpected income for their club. This award will be judged by The Stadium Experience Leadership Team.
Star For The Future Award We all work with shining stars each and every day. This award is for the colleague that will one day be managing their own team in their department. This can be a Chef de Partie that will make a great Head Chef, a Sales Co-ordinator that will be a great Sales Manager, a Duty Manager that will be a great General Manager and so on. Get thinking, we all know someone that deserves this award! This award will be judged by the Stadium Experience Leadership Team.
The Green Hospitality Award for Environmental Best Practice
In a world where we are working harder to be kinder to the
environment, our clients are keener to know how we are making
a difference, this can be recycling, power saving, using local
produce and much more, you are invited to demonstrate just how
environmentally friendly your club is. The Green Award will be
awarded to a club that has implemented new green initiatives or
made significant improvements within the last 18 months. This award will be judged by the Stadium Experience Leadership Team.
The Fans Choice Award Is voted for on line at www.facebook.com/TheFootballPieLeague and is awarded to the Football Club with the most votes from their loyal fans. The terms and conditions, and rules of the Fans Choice category can be viewed on the Facebook page or requested from [email protected]. The closing date of this category is Sunday 19th May 2013.
FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Matchday Experience Award in League 2
Matchday Experience Award in League 1
Matchday Experience Award in the Championship
Matchday Experience Award for Scottish Premier & National Stadia
Matchday Experience Award in the Premier League & National Stadia
Matchday Experience Award - Overall Winner
Chef Team of the Year sponsored by Salon Culinaire
Conference & Events Sales & Marketing Award sponsored by BDRC Continental
Special Achievement Award sponsored by FC Business
Star For The Future Award
The Green Hospitality Award
The following categories are voted for by other people and therefore you cannot nominate yourselves to get involved in these categories, these are:
Media Choice Award sponsored by Mash Media
Directors Choice in League 2
Directors Choice in League 1
Directors Choice in the Championship
Directors Choice in the Scottish Premier League
Directors Choice in the Premier League
The Fans Choice Award – The Football Pie League sponsored by H&C News
HOW TO GET INVOLVEDYou can nominate yourselves in the following 11 categories:
FOOTBALL HOSPITALITY AWARDS 2013
All forms are attached to this document for you to complete and return by the specified deadlines.
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Treat your team to a night out, celebrate with the other stadia staff and have a great evening, complete the booking form below to book a table or tickets to attend.Get your suppliers involved, the more the merrier, in previous years we have had tables of catering recruitment staff, fruit and veg wholesalers, meat suppliers and much more...
To book your table please complete this form and either fax back to 0845 226 5484 or post it back to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE
Name:
Address: Post Code:
Telephone No: Email:
I would like tickets which totals £:
Please invoice me for the full amount
(payable to Stadium Experience).
I enclose the Annual Awards Dinner fee payable by cheque or credit card:
Card Type (not switch):
Payment Details
To increase your table to a 10, just pay for 8 tickets at £65 per person = £520.00
To increase your table to a 12, just pay for 10 tickets at £65 per person = £650.00
Non member tickets £95 per person or £800.00 for a table of 10 guests
• Champagne Drinks Reception in the Windsor Lounge
• Four course banquet by Executive Head Chef Scott Iremonger
• Awards Ceremony and Celebrations
• Live entertainment
• After Party until 4am in the Jazz Club on site
FOOTBALL HOSPITALITY AWARDS 2013
COME ALONG!
BOOKING FORM
THURSDAY 23rd MAY 2013 AT THE HOME OF READING FOOTBALL CLUB, THE MADEJSKI STADIUM
Every Club will receive 2 TICKETS to the awards as part of their Stadium Experience membership* (non transferable and no cash value or refund).
* this applies to all member clubs who pay their membership invoice in full for 2013 membership by 28th February 2013 and is not available for clubs paying after this date.
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Category: Conference & Event Sales & Marketing Award
Criteria: Your venue will be judged by BDRC Continental and is based on a mystery shopper sales enquiry call which will be made during March, April or May. Comprehensive results will be available after the awards evening which will give you useful industry feedback to discuss with your team.
For more information visit: www.bdrc-continental.com/business-sectors/hotels-meetings-hospitality
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Cost: There is a nominal administration cost for entering this award of £75 payable to Stadium Experience, this is passed onto BDRC Continental for their support.
YES we would like to be entered into the above award category(and agree to the administration fee of £75)
NO we would not like to be entered into the above award category
Club Name:
Form completed by:
Any other information:
Tick box
Tick box
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Category: Directors Choice Award
Criteria: Please nominate the club within your league at which you have experienced the best overall hospitality during the season 2012/2013, taking into consideration the standards of service, choice and quality of catering and customer care.
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Your Name:
Your Football Club:
Your Title or Position at Club:
Your Contact Email:
Your Contact Tel:
Club you are Nominating:
Current Division of Club you are Nominating:
Supporting Statement:
ALL sections MUST be completed in order for your vote to qualify.
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Category: Matchday Hospitality Award
Criteria: You will be judged on the entire matchday experience, including efficiency pre-match, professionalism and customer service on the day with the main focus being on the catering and service experience. To be considered for judging you will need to provide 2 places in hospitality at a match of your choice (ideally a Saturday and must be before 20th April 2013), with parking, in a suite which is not exclusive and is available for purchase by your corporate clients. Physical tickets must be sent to the Stadium Experience Office which will be sent onto the judge 10 days prior to the match experience with the relevant judging report pack.
You will know in advance which independent judge will be attending. The judge will have a strict criteria marking pack with them, which has been developed by Salon Culinaire with the assistance of the Stadium Experience Leadership Team.
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Football Club/Stadium:
Contact Name:
Contact Number:
Contact Email:
Approximate cost per ticket:
Please detail below the match date available for judging (before 20th April 2012), what is included in the package offered, ie, menu type, drinks, entertainment etc...
Please return this with a copy of your matchday hospitality brochure and details of the package.
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Category: Media Choice Award
Criteria: Please nominate the club at which you have experienced the best overall hospitality during the season 2012/2013, taking into consideration the standards of service, choice and quality of catering, and customer service.
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Your Name:
Your Company:
Your Title or Position:
Your Contact Email:
Your Contact Tel:
Club you are Nominating:
Current Division of Club you are Nominating:
Supporting Statement:
ALL sections MUST be completed in order for your vote to qualify.
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
PLEASE NOTE: Previous winners of this award are not eligible to enter again.
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Category: Special Achievement Award
Criteria: Please enclose supporting evidence of outstanding achievement by a person or team at your club during the 2012/2013 season for your nomination. This award is only open to Stadium Experience Members.
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Football Club:
Contact Name:
Contact Number:
Contact Email:
Nominated Person/Team:
Supporting Statement (please attach supporting evidence):
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
PLEASE NOTE: Previous winners of this award are not eligible to enter again.
Category: Star for The Future Award
Criteria: We all work with shining stars each and every day. This award is for the colleague that will one day be managing their own team in their department. This can be a Chef de Partie that will make a great Head Chef, a Sales Co-ordinator that will be a great Sales Manager, a Duty Manager that will be a great General Manager and so on.
Please complete below and attach any supporting statements or evidence with your application. This award will be judged by the Stadium Experience Leadership Team.
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Football Club:
Contact Name:
Contact Number:
Contact Email:
Nominated Star for the Future Name:
Supporting Statement (please attach supporting evidence):
Entry Form
FOOTBALL HOSPITALITY AWARDS 2013
THE FOOTBALL HOSPITALITY AWARDS 2013
For enquiries please call: 0845 226 5494 or email: [email protected]
THE FOOTBALL HOSPITALITY AWARDS 2013
Category: The Green Hospitality Award for Environmental Best Practice
Criteria: In a world where we are working harder to be kinder to the environment, our clients are keener to know how we are making a difference, this can be recycling, power saving, using local produce and much more, you are invited to demonstrate just how environmentally friendly your club is.
This award will be awarded to a club that has implemented new green initiatives or made significant improvements within the last 18 months.
Closing Date: 31st March 2013
Nominations to be posted to: [email protected] or to Stadium Experience, Basepoint Centre, Andersons Road, Southampton, Hampshire SO14 5FE or FAX to 0845 226 5484
Football Club:
Contact Name:
Contact Number:
Contact Email:
Supporting Statement (please attach supporting evidence):
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