F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
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confidence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
A Different Kind of processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
senior m�n�gement te�m
First Americ�n's resource Assignment Appro�ch
security �nd st�bility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
merch�nt Bo�rding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
merch�nt settlement �nd p�yment . . . . . . . . . . . . . . . . . . . . . . . 10
support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
cont�ct inform�tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ta b l e o f C o n T e n T s
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stABiL it ycount on us .
For two dec�des, merch�nts �cross the country h�ve put their confidence in First Americ�n p�yment systems . With � highly-
�ccomplished senior m�n�gement te�m �nd � philosophy built �round rel�tionships, reli�bility �nd honesty, you c�n depend on
us to deliver enterprise solutions to your commerci�l clients .
serVice meeting merch�nt needs .
We �re not s�tisfied until your clients �re . th�t is why we h�ve � round-the-clock customer service te�m �v�il�ble 365 d�ys �
ye�r to help your merch�nts (�nd you) with service �nd technic�l issues . the knowledge�ble, highly-tr�ined st�ff oper�tes in � c�ll
center just blocks �w�y from the he�dqu�rters �nd offers the highest level of service in the industry .
sUppOrtAlw�ys by your side .
no m�tter wh�t progr�m you choose, First Americ�n h�s the resources in pl�ce to �ssist you �nd your merch�nts every step of the
w�y . A dedic�ted client rel�tions consult�nt will be �ssigned to your b�nk for ongoing tr�ining �nd support, �nd our best-in-cl�ss
m�rketing te�m will develop �nd distribute customized m�teri�ls to spre�d the word �bout your comp�ny .
sOLUtiOnscomprehensive products .
your clients will be ple�sed with the v�riety of products you h�ve to offer through First Americ�n .
We �re one of the only processors to own �nd oper�te �ll of our core products �nd services . We offer credit, debit, check, e-
commerce �nd more . We h�ve �lso formed str�tegic p�rtnerships with �ddition�l comp�nies for merch�nt c�sh �dv�nce, wireless
solutions �nd � wide r�nge of equipment .
First Americ�n p�yment systems
Dedic�ted to cultiv�ting your success
C o n f i d e n C e
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
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WHO We Are AnD WHAt We DO
scope
First Americ�n p�yment systems currently services in excess of 100,000 merch�nts n�tionwide �nd processes billions of doll�rs in
volume e�ch ye�r . currently, more th�n 1,300 W-2 employees work for First Americ�n .
B�ckground
First Americ�n beg�n business �s � sm�ll credit c�rd �cquirer in p�lm springs, c�liforni� in 1990 . it l�ter reloc�ted to Fort
Worth, tex�s in 1993 employing five �ssoci�tes . since then, First Americ�n h�s grown by developing its own in-house products
�nd gr�du�lly �dding more services to its product line . e�rly products included secur-chex®, our check gu�r�ntee progr�m,
�nd merim�c c�pit�l® equipment le�sing . pin-b�sed debit c�rd processing w�s �dded in 1998, �nd our e-commerce p�yment
g�tew�y, online reporting, �nd enh�nced electronic secur-chex progr�m w�s �dded e�rly in the new millennium . First Americ�n
continues to grow �nd �dd new products such �s gift c�rds, AcH, �nd eBt processing to benefit its p�rtners �nd elimin�te the need
for third p�rty providers . First Americ�n h�s bro�dened its offering with numerous �cquisitions over the ye�rs, �llowing us to exp�nd
into new m�rkets �nd gener�te new business .
o v e r v i e w
B�ck row (L to r): A�ron mcGregor, John Goodell, sh�wn Dillon, Kevin Jones, s�m Atkins �nd che powell .Front row (L to r): Kim Le�k, rhod� stew�rd �nd V�ness� Grinnell
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
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OUr ApprOAcH is UniqUe
customized
First Americ�n builds its progr�ms �round e�ch fin�nci�l institution’s need . custom incentive progr�ms �re �djusted b�sed on your
current �nd future needs for growth �nd retention . We �lso t�ilor our m�rketing �nd client rel�tions �ppro�ches depending upon
your business go�ls .
Dyn�mic
First Americ�n continuously �n�lyzes industry trends �nd requests feedb�ck from its s�les �gents, merch�nts, b�nk p�rtners,
processors, �nd other p�rtner rel�tionships to determine direct trends in the m�rketpl�ce . B�sed on the feedb�ck we receive, our
te�m determines the best solutions to exceed our clients’ needs .
comprehensive
First Americ�n utilizes its own propriet�ry front-end �nd b�ck-end systems to process the m�jority of tr�ns�ctions, �nd we h�ve
�ddition�l �ccess to third-p�rty front-end systems with ch�se p�ymentech, Glob�l, 5/3, Buyp�ss, �nd tsys . Utilizing our own
propriet�ry front-end �nd b�ck-end processing pl�tforms �llows First Americ�n to offer lower pricing �nd person�l service to
our merch�nts .
Our extensive �nd cost-effective product line is developed �nd implemented in-house, which consolid�tes your client’s business
needs under your n�me �nd service:
• propriet�ry termin�ls for s�le or le�se
• credit, debit, eBt, AcH
• check processing �nd verific�tion
• Gift c�rds �nd processing
• Online reporting
• in-house virtu�l termin�l �nd g�tew�y for e-commerce
• in-house termin�l deployment
• Atm s�les, le�sing �nd pl�cements
a d i f f e r e n T k i n d o f P r o C e s s o r
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O U r s e n i O r m A n A G e m e n t t e A m
First Americ�n’s senior m�n�gement te�m h�s � combined industry experience of over 71 ye�rs .
neiL L . rAnDeLch�irm�n & ceO
DeBrA A . BrADFOrDpresident & cFO
e x P e r i e n C e
HOWArD W . HernDOn eVp & Gener�l counsel
ricK riZenBerGseVp s�les & m�rketing
miKe LAWrenceeVp & ciO
BriAn DOrcHestersVp of Oper�tions
KeVin JOnesVp of s�les & m�rketing
rHODA steWArDDirector of s�les
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neiL L . rAnDeLChairman & Chief Executive Officer
p: 817-317-9130F: 972-428-5252neil .r�ndel@first-�meric�n .net
neil L . r�ndel h�s been in the industry for more th�n 25 ye�rs,
beginning his c�reer �s � merch�nt level s�les represent�tive .
in 1987, neil founded n�tion�l merch�nt services, � tex�s-
b�sed isO . in 1990, he founded Firstnet corpor�tion, which
provided credit c�rd processing utilizing � n�tionwide s�les
force . neil purch�sed 50% of First Americ�n in 1993 �nd
bec�me president �nd chief executive Officer in 1998 . in his
current position �s ch�irm�n �nd chief executive Officer of the
Bo�rd, he is responsible for overseeing �ll s�les, oper�tions,
m�rketing, investments �nd over�ll comp�ny direction .
HOWArD W . HernDOnExecutive Vice President & General Counsel
p: 817-317-9153F: 972-428-5252how�rd .herndon@first-�meric�n .net
How�rd W . Herndon h�s 22 ye�rs’ experience in gener�l
corpor�te securities �nd m&A m�tters involving the
p�yments industry . He h�s represented m�ny le�ding
p�yments comp�nies including pmt services, ip�yment,
Link2Gov (now met�v�nte), �nd network 1 Fin�nci�l (now
s�ge p�yment solutions) . How�rd joined First Americ�n in
2004 �s the leg�l counsel .
DeBrA A . BrADFOrDPresident & Chief Financial Officer
p: 817-317-9140F: 972-428-5252debr� .br�dford@first-�meric�n .net
Debr� A . Br�dford h�s �lso been in the industry for more
th�n 25 ye�rs . Debr� c�me to First Americ�n in 2001 �s
senior Vice president �nd chief Fin�nci�l Officer . previously,
she m�int�ined � 15-ye�r c�reer with ips c�rd solutions,
� division of First D�t� corpor�tion . Debr�'s responsibilities
ent�il overseeing �ll fin�nci�l d�t� for First Americ�n �nd
guiding e�ch comp�ny’s direction in s�les initi�tives .
miKe LAWrenceExecutive Vice President & Chief Information Officer
p: 817-317-7244F: 972-428-5252mike .l�wrence@first-�meric�n .net
mike L�wrence joined First Americ�n in 2006 �nd
is responsible for the str�tegic direction �nd vision of
inform�tion technology initi�tives �cross First Americ�n's
multiple business ch�nnels . With more th�n 20 ye�rs of
experience in engineering �nd development, mike h�s
worked in � number of different business segments, most
recently working �t Ace c�sh express where he served �s
Vice president of ret�il store systems .
e x P e r i e n C e
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
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ricK rizenBerGsExecutive Vice President Sales & Marketing
p: 817-317-9149F: [email protected]
rick rizenbergs began his career with First American in
2007. He is focused on setting and directing a strategic path
for First American's diverse sales channels, and responsible
for managing all of the subsidiary sales channels of First
American. rick has over 20 years' experience in sales
management. most recently he served as Vice president
of sales for north America at siemens medical solutions,
where he was responsible for managing multiple distribution
and sales channels.
KeVin JOnesVice President of Sales & Marketing
p: 817-317-91�7F: [email protected]
Kevin Jones joined First American in 2007 and has more
than 15 years of industry and banking experience. prior
to working at First American, Kevin built the Financial
institutions program at chase paymentech, where
he worked for seven years. Kevin is responsible for
developing and ultimately achieving all sales initiatives
within the strategic partner channel including isO
offices, financial institution offices, association offices,
non-traditional referral partners and internal sales. He
is additionally responsible for overseeing the client
relations team and all marketing efforts. prior to
the payments industry, Kevin held many different
leadership positions with central carolina Bank, most
recently as a regional manager.
BriAn DOrcHesterSenior Vice President of Operations
p: 817-317-9124F: [email protected]
Brian Dorchester currently serves as the senior Vice
president of Operations and oversees the risk management,
Operations, compliance, Quality Assurance, Deployment,
system implementation, and customer service departments.
Brian joined First American payment systems in 2001 after
working at First Data corporation for 13 years, and comdata
Financial services as the Director of Operations. Brian
possesses over 20 years of industry experience, with expertise
in management and operations.
E x p E r i E n c E
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F i r s t A m e r i c A n ' s r e s O U r c e A p p r O A c H
Our se�soned te�m of s�les profession�ls �nd consult�nts
will be highly instrument�l in working with your b�nk . As
needed, we c�n dr�w upon �n extensive te�m of technic�l
�nd industry speci�lists to provide �ddition�l v�lue �nd
insight .
First Americ�n's go�l is to m�tch our te�m’s industry
experience �nd qu�lific�tions with your needs, expect�tions
�nd objectives — �nd to keep them dedic�ted to your success .
throughout our business p�rtnership, we will periodic�lly
�dd new st�ff to our org�niz�tion . in �n effort to m�int�in
rel�tionships �nd knowledge levels, we �re committed to
providing � continuity of personnel from ye�r to ye�r so
th�t your �ssoci�tes will be inter�cting with the s�me First
Americ�n �ssoci�tes .
rHODA steWArDDirector of Sales
p: 817-317-2687F: 817-317-9108rhod� .stew�rd@first-�meric�n .net
As Director of s�les, rhod� stew�rd joined First Americ�n
in 2007 to oversee str�tegic p�rtnerships . rhod� works
with isOs, b�nks �nd �ssoci�tions to est�blish, m�int�in �nd
develop l�sting merch�nt services rel�tionships . rhod� c�me
to First Americ�n with five ye�rs of industry experience from
ch�se p�ymentech, where she developed �nd le�d � n�tion�l
s�les �nd rel�tionship m�n�gement te�m responsible for
c�pit�lizing on referr�ls from str�tegic p�rtners . At First
Americ�n, rhod�’s role is to grow our str�tegic p�rtnership
ch�nnel �nd utilize First Americ�n’s products �nd services to
meet the needs of our p�rtners .
e x P e r i e n C e
sAm AtKinsManager of Financial Institutions
p: 817-317-7213F: 817-317-9108s�m .�tkins@first-�meric�n .net
s�m Atkins' sever�l ye�rs of le�dership experience with the
north c�rolin� B�nkers Associ�tion en�bles him to develop
profit�ble p�rtnerships �nd offer customized progr�ms to
fin�nci�l institutions . With � focus on growing b�nks’ retention
�nd revenue growth, s�m works to provide p�yment solutions
�nd service th�t will ultim�tely benefit the b�nks’ most
v�lu�ble customers .
sHAWn DiLLOnManager of Financial Institutions
p: 817-317-7404F: 817-317-9108sh�wn .dillon@first-�meric�n .net
sh�wn Dillon h�s four ye�rs' industry experience, �ll of which
h�ve been working tow�rds est�blishing, m�int�ining, �nd
developing rel�tionships with fin�nci�l institutions . sh�wn
comes to First Americ�n from ch�se p�ymentech where he
�ssisted in building the fin�nci�l institutions progr�m �nd
m�n�ged � te�m of 15 s�les represent�tives for ch�se
p�ymentech’s referr�l p�rtners . His role with First Americ�n
is to est�blish p�rtnerships with fin�nci�l institutions �cross the
United st�tes .
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
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KeepinG e Very tHinG sAFe AnD secUre
infr�structure
First Americ�n h�s invested in st�te-of-the-�rt technologies to provide the highest levels of confidenti�lity, integrity �nd �v�il�bility
of d�t� �nd computing resources . First Americ�n employs � high-level te�m of engineers to monitor �nd m�int�in �ll systems �nd,
in the event of �n emergency or dis�ster, h�s the �bility to recover critic�l systems to m�int�in business function�lity �nd system
�v�il�bility . critic�l systems will recover in � priority sequence, with the first systems becoming oper�tion�l within shortly �fter �
processing interruption . B�ck-up �nd redund�nt systems �re housed in � loc�l d�t� center .
• All production systems �re b�cked up to disk �nd t�pe medi� regul�rly to protect d�t� in the event of � system out�ge . t�pe
medi� is stored in � secure off-site f�cility .
• m�ny critic�l systems �re hosted on h�rdw�re pl�tforms using clustering technology to provide resiliency in the event of
h�rdw�re f�ilures .
• in the event th�t norm�l processing of critic�l systems could not be performed within the recovery window identified for e�ch
system, the Dis�ster recovery pl�n will �ctiv�te �nd the recovery of critic�l systems will initi�te �t First Americ�n’s co-loc�tion
d�t� processing f�cility in Virgini� .
pci compli�nce
First Americ�n p�yment systems is dedic�ted to m�int�ining strict compli�nce with p�yment c�rd industry D�t� security st�nd�rds
from � corpor�te �nd merch�nt perspective . First Americ�n employs st�te-of-the-�rt technology to meet or exceed industry-b�sed
security requirements in �ddition to providing merch�nts with � comprehensive fr�mework to monitor �nd �ssist with compli�nce,
�udit �nd remedi�tion initi�tives .
in 2009, First Americ�n p�rtnered with industry le�der trustw�ve to implement � simple, user-friendly compli�nce progr�m for
merch�nts c�lled pci sm�rt . the progr�m’s web port�l simplifies complex industry security �nd technology requirements �nd is
designed to help merch�nts �chieve �nd m�int�in compli�nce with security st�nd�rds . merch�nts who �re pci compli�nt reduce
their ch�nces of security bre�ches �nd �ssoci�ted fines imposed by the c�rd �ssoci�tions .
s e C u r i T y & s Ta b i l i T y
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M e r C H a n T b o a r d i n G
AppLicAtiOn ApprOVAL
quick, simple setup .
the entire �ccount setup process is completed within 24 to 48 hours �fter the �pplic�tion is received . if the �pplic�tion is received
by noon (cst), the �pplic�tion qu�lifies for s�me-d�y setup . Applic�tions received �fter noon (cst) will roll over to the following
d�y for completion .
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
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FUnDs AVAiLABiLity cHArt
se t tLement
p�ying the merch�nt .
First Americ�n’s settlement pl�tform cycles d�ily, cre�ting � d�ily AcH p�yment to merch�nts for Vis�/m�sterc�rd �nd Discover
tr�ns�ctions (except Discover ret�ined merch�nts) . the AcH file is tr�nsmitted d�ily to our sponsor b�nk , who then sends it to the
Feder�l reserve �t the close of e�ch d�y excluding s�turd�y .
• merch�nt closes b�tch mond�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am Wednesd�y• merch�nt closes b�tch tuesd�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am thursd�y• merch�nt closes b�tch Wednesd�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am Frid�y• merch�nt closes b�tch thursd�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am s�turd�y• merch�nt closes b�tch Frid�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am mond�y• merch�nt closes b�tch s�turd�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am mond�y• merch�nt closes b�tch sund�y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AcH File to FeD by 2 Am tuesd�y
1 = BAtcH cLOseD 2 = prOcess 3 = AcH 4 = FrB pOst 5 = mercHAnt pOst
M e r C H a n T s e T T l e M e n T & Pay M e n T
mOnDAy tUesDAy WeDnesDAy tHUrsDAy FriDAy sAtUrDAy sUnDAy mOnDAy tUesDAy
mO1 mO2 mO5
mO3
mO4
tU1 tU2 tU5
tU3
tU4
We1 We2 We5
We3
We4
tH1 tH2 tH5
tH3
tH4
Fr1 Fr2 Fr3 Fr5
Fr4
sA1 sA2
sA3
sA4 sA5 sU5
sU1 sU2
sU3
sU4
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cUstOmer serVice
merch�nt support .
First Americ�n houses �nd employs its own customer service center . customers m�y cont�ct customer service vi� em�il or on our
toll-free number, 24 hours � d�y, 365 d�ys � ye�r .
ye�r to d�te, the �ver�ge w�it time is 24 seconds to re�ch � customer service represent�tive . Our �b�ndonment r�te is 3 percent
�nd the �ver�ge c�ll time is 6 minutes, 21 seconds .
more th�n 20% of our st�ff is bilingu�l, spe�king both english �nd sp�nish . All represent�tives h�ve �ccess to � tr�nsl�tor for
virtu�lly �ny tr�nsl�tion, free of ch�rge .
An �utom�ted phone greeting �llows the c�ller to select wh�t type of �ssist�nce they need, then routes the c�ll to the first �v�il�ble
customer service or technic�l support represent�tive . in some situ�tions, we m�y �ssign one of our supervisors �s � centr�l point
of cont�ct for esc�l�ted issues . Our p�rtners h�ve � sep�r�te support line to the Agent support te�m, who works directly with
customer service to resolve �ny issues .
HAnDs-On HeLp
p�rtner support .
First Americ�n provides ongoing person�l service �nd �ssist�nce to our b�nk p�rtners . your b�nk will be �ssigned to � te�m th�t
includes � client rel�tions consult�nt �nd � m�rketing speci�list .
Our client rel�tions represent�tives �ct �s � li�ison between your b�nk �nd First Americ�n . Our consult�nts provide tr�ining,
�ssist�nce, �nd �nswer �ny questions th�t m�y �rise with your b�nk p�rtnership . As you need �ssist�nce with m�rketing
development, portfolio �n�lysis, tr�ining, inform�tion disbursement, �nd propos�l prep�r�tions, your consult�nt will provide the
support you need to m�ximize revenue .
Our corpor�te s�les te�m �ccepts referr�ls �nd closes �ccounts in the b�nk's n�me, gener�ting �ddition�l revenue for the b�nk
with e�ch referr�l closed . First Americ�n provides �ll scripts �nd proofs for our p�rtners to review �nd will not rele�se �nything
without �pprov�l of both our p�rtners �nd our compli�nce Dep�rtment .
Addition�lly, First Americ�n houses its own m�rketing dep�rtment to initi�te the p�rtnership with � c�mp�ign �nd fill �ny requests .
Our m�rketing te�m develops, designs �nd implements �ll of our m�teri�ls including direct m�il, brochures, letters, press rele�ses,
�dvertising, newsletters, m�ss em�ils, posters, etc . Our te�m c�n fill virtu�lly �ny request �s long �s we h�ve the resources �nd
� re�son�ble �mount of production time . there is no cost for our time, work, or design; however we do p�ss on the printing �nd
production costs to our p�rtners . Our te�m c�n customize �ny existing m�rketing m�teri�ls or cre�te customized pieces for your
b�nk .
s u P P o r T
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
12
o n l i n e r e s o u r C e s
new Applic�tion st�tus report
DAiLy DAsHBOArD sAmpLe repOrts
residu�l report
m�inten�nce st�tus report
OtHer repOrts AVAiLABLeequipment st�tus reportretention st�tus reportmerch�nt in�ctivity reportmerch�nt App summ�ry report
Le AD stAtUs repOrtsin �ddition to residu�l reports, you m�y get �n �ddition�l view into
your customers’ le�d st�tuses using our p�rtner port�l . B�nks who
opt to use this fe�ture c�n see c�ll logs, the s�les represent�tive
who spoke with the customer, the c�ll notes �nd the referring b�nk
employee . By �dding the s�les port�l to your portfolio, you c�n
help m�n�ge your b�nk’s intern�l referr�l process �nd monitor
progress simply by logging in .50%
20%
10% 10%
4%
4%
2%
Attempted Contact
Application Sent
Gathering Info
Closed Won
Closed Lost
Proposal Sent
Other
Stage
BAnK repOrts
DaIly DaShbOarD
the D�ily D�shbo�rd is your prim�ry reporting tool, providing enh�nced fe�tures th�t �llow you to �ccess merch�nt m�inten�nce
�nd processing inform�tion, retention upd�tes, residu�l reports, �nd much more! simply log into your �ccount on First Americ�n’s
site �nd �ccess the re�l-time inform�tion you need with this innov�tive, cutting-edge tool . the D�ily D�shbo�rd is one of m�ny helpful
resources th�t First Americ�n offers its b�nk p�rtners .
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
13
o n l i n e r e s o u r C e s
mercHAnt repOrtsFirstView is � s�fe, f�st �nd convenient w�y for your merch�nts to �ccess their d�t� 24 hours � d�y, 7 d�ys � week from home, work,
or �nywhere online . robust reporting fe�tures combined with e�sy n�vig�tion offer � det�iled �ccounting of �ll of their merch�nt
�ctivity, down to individu�l tr�ns�ctions . merch�nts c�n view their person�l reports on First Americ�n’s website . From there, they
c�n view single or multiple loc�tions on �n �dv�nced encrypted server th�t helps keep their d�t� s�fe . With FirstView, you c�n offer
your merch�nts the tools th�t �ffect their bottom lines .
credit c�rd settlement summ�ry
FirstVieW sAmpLe repOrts
Credit Card Submitted for Settlement Summary
Credit Card Submitted for Settlement Summary - 6280490000494591 - DEES MEAT PROCESSING
Summary: 6/1/2007 - 6/13/2007
Visa/MasterCard Other
SettleDate
SalesVolume
SalesCount
ReturnsVolume
ReturnsCount
SwipeVolume
SwipeCount
KeyedVolume
KeyedCount
AmExVolume
DiscVolume
DinersVolume
JCBVolume
Credit Card Statement For June of 2007
6/1/2007 $463.94 5 $0.00 0 $356.34 4 $107.60 1 $0.00 $0.00 $0.00 $0.00
6/2/2007 $940.29 9 $0.00 0 $940.29 9 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/3/2007 $208.47 6 $0.00 0 $208.47 6 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/5/2007 $284.30 8 $0.00 0 $284.30 8 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/6/2007 $71.63 3 $0.00 0 $71.63 3 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/7/2007 $78.22 3 $0.00 0 $78.22 3 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/8/2007 $727.94 8 $0.00 0 $727.94 8 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/9/2007 $777.13 6 $0.00 0 $777.13 6 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/10/2007 $300.45 7 $0.00 0 $300.45 7 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/12/2007 $1,608.58 9 $0.00 0 $1,608.58 9 $0.00 0 $0.00 $0.00 $0.00 $0.00
6/13/2007 $137.67 6 $0.00 0 $137.67 6 $0.00 0 $0.00 $32.70 $0.00 $0.00
11 Day(s) $5,598.62 70 $0.00 0 $5,491.02 69 $107.60 1 $0.00 $32.70 $0.00 $0.00
Download this data in Microsoft Excel compatible format
Notes:
● Please click a date for a detailed transaction report for that date.● Displayed amounts are calculated before discounts and may not match actual
deposited amounts.● When printing this summary, select Landscape orientation in order to fit all
columns across a single page.
Return To Account PageLog out
file:///Users/ashleyshannon/Desktop/FirstView%20PDF/Credit%20Card%20Settlement%20Summary.html6/13/07 1:31 PM
OtHer repOrts AVAiLABLecredit c�rd st�tementcredit c�rd Authoriz�tion Det�ilDebit c�rd tr�ns�ction summ�ryDebit c�rd tr�ns�ction Det�ilDebit c�rd st�tement
Credit Card Submitted for Settlement Detail
Credit Card Submitted for Settlement Detail - 6280490000494591- DEES MEAT PROCESSING Settle Date: 6/1/2007 - 6/13/2007
Hold the mouse cursor over underlined items to see more detailed help.
[Search for a single card]
AuthorizationDate & Time
SettleDate
BatchNumber
TermNo
InvoiceNumber
Last4
DigitsOf
Card
AmountCardType
ApprovalNumber
TransactionType
EntryMode
5/31/2007,16:48:36
6/1/2007 151001 001 0000000000000000 3717 $96.39 VS 031918 Sale Swiped
5/31/2007,17:31:23
6/1/2007 151001 001 0000000000000000 5229 $21.99 MC R45420 Sale Swiped
5/31/2007,18:33:47
6/1/2007 151001 001 0000000000000000 1304 $107.60 VS 00396B Sale Keyed
5/31/2007,18:52:38
6/1/2007 151001 001 0000000000000000 1907 $173.31 VS 852812 Sale Swiped
5/31/2007,19:30:07
6/1/2007 151001 001 0000000000000000 6528 $64.65 MC 814176 Sale Swiped
6/1/2007,13:41:41
6/2/2007 152001 001 0000000000000000 3911 $300.00 VS 04210B Sale Swiped
6/1/2007,13:55:37
6/2/2007 152001 001 0000000000000000 5394 $66.32 VS 061230 Sale Swiped
6/1/2007,14:41:03
6/2/2007 152001 001 0000000000000000 4540 $40.02 MC 134103 Sale Swiped
6/1/2007,16:00:23
6/2/2007 152001 001 0000000000000000 8529 $69.10 MC 001163 Sale Swiped
6/1/2007,17:47:14
6/2/2007 152001 001 0000000000000000 2545 $81.97 MC 483707 Sale Swiped
6/1/2007,18:32:16
6/2/2007 152001 001 0000000000000000 6119 $104.64 VS 001913 Sale Swiped
6/1/2007,19:02:53
6/2/2007 152001 001 0000000000000000 0739 $16.41 MC 075799 Sale Swiped
file:///Users/ashleyshannon/Desktop/FirstView%20PDF/Credit%20Card%20Settlement%20Detail%202.html (1 of 5)6/13/07 1:30 PM
credit c�rd settlement Det�il
F i r s t A m e r i c A n p A y m e n t s y s t e m s — B U i L t F r O m A B A n K e r ' s V A n t A G e p O i n t
14
C o n Ta C T i n f o r M aT i o n
cOrpOrAte OFFice
100 throckmorton street, suite 1800
Fort Worth, tX 76102
877-499-6592
b�nks@first-�meric�n .net
Kevin Jones
Vice President, Sales & Marketing
817-317-9167
kevin .jones@first-�meric�n .net
rhod� stew�rd
Director of Sales
817-317-2687
rhod� .stew�rd@first-�meric�n .net
sh�wn Dillon
Manager of Financial Institutions
817-317-7404
sh�wn .dillon@first-�meric�n .net
s�m Atkins
Manager of Financial Institutions
817-317-7213
s�m .�tkins@first-�meric�n .net
100 Throckmorton Street, Suite 1800
Fort Worth, TX 76102
877-499-6592
www.first-american.net
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