May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 1
THINKING DIMENSIONS LLC
Fairfax, Virginia
www.thinkingdimensions.com
1-703-865-6700
Bill Dunn
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 2
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WHO ARE WE…
Thinking Dimensions International (TDI) is
the global distributor of the
KEPNERandFOURIE Thinking Technology.
Dr Charles (Chuck) Kepner and Matthys
(Thys) Fourie are the intellectual partners
and designers of this new technology.
Have an international network of senior
Associates in the following countries…
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 4
Thinking Dimensions Network
• United States of America
• United Kingdom
• Germany
• Italy
• Spain /Mexico
• Korea
• Canada
• Turkey
• The Netherlands
• China
• South Africa
• Saudi Arabia
• Russia
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 5
LANGUAGES…
English
Spanish
• Also South American Spanish
German
Mandarin (Chinese)
Turkish
Italian
Korean
Russian
Dutch/Afrikaans
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R E S U L T S
R E S U L T S
B
A
R
R
I
E
R
S
B
A
R
R
I
E
R
S
List of
problems
• Determine
priority
PriorityWise
A complex, vague
problem
• Determine the
correct focus
ThinkingWise
Technical/performance
problem
• Find true cause(s)
CauseWise
Action required
• Find best
solution
SolutionWise
Potential risk
• Protect plan
RiskWise
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Thinking Processes
CONCERNS
Many issues Complex/vague issues
Past deviation
Action
Future deviation
PriorityWise List and prioritize
ThinkingWise Obtain common focus
Find root cause
CauseWise Avoid deviation
RiskWise Make a Choice
SolutionWise
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1. Concern
4. Solution
Generic thinking pattern
2. Gather information
3.Analyze information for core issues
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The thinking skills
needed…..
The ability to identify and describe problems
accurately.
• Cause and effect analysis
• Factor and/or stakeholder analysis
• Separating detail
• Determining critical requirements
• SWOT Analysis
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 11
The thinking skills
needed….
The ability to find the pivotal point of the problem
situation.
• Comparing relevant information to eliminate
the irrelevant issues
• Pivotal Point thinking
• Theorize and hypothesize
• Critical evaluation skills
• Crystallizing core issues
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 12
REVENUE STREAMS…
Workshop fees with face-to-face training.
Training of Trainers and receiving fees for
training kits.
Consultation/facilitation fees.
Licenses for all the programs mentioned.
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 13
TODAY’S BUSINESS
ENVIRONMENT…
Continuous Improvement programs
(Six Sigma, LEAN Enterprise, 8D,
and Quality)
Skills enhancement (Federal core
competency requirement – OPM)
Leadership development programs
E-Learning
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 14
Six Sigma integration…
Define
Measure
Analyze
Implement
Control
Identify Focus
Prioritize
Describe the problem
Analyze probable causes
Test and Verify True cause
Identify solution requirements
Implement best option
Identify, monitor and implement risk avoidance actions.
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 15
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Testimonial
“KEPNERandFOURIE tools have helped us to substantially improve our project lead time by providing the missing link for us in resolving special cause problems by leveraging systematic critical thinking. These are the tools and methodologies that Black Belts and Green Belts cannot afford to go without.” Don Lynch, Master Black Belt, SKF USA
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 17
Testimonial…
"The KEPNERandFOURIE RCA is a powerful process that helps
us think through and resolve problems in a structured and visible manner. I strongly endorse this training.
Significantly, it helps our Green and Black belts to implement their Lean Six Sigma initiatives."
Doug Smith, Dean of NAVSEA College
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 18
VALUE TO CLIENTS…
Reducing resolution time
Support for existing L6S programs
Improving effectiveness of meetings
Reducing management waste
Improving employee critical thinking
skills
Improving bottom line results
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 19
SUPPORT FROM TDI…
Continuous R&D for future
programs in critical thinking
skills
Software development to
support these various programs
Client customization
May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 20
SKF Integration
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Levels of Engagement…
Pilot session: 3 days (in house with HSBC
applications)
Root Cause e-learning from the web
Train the Trainer
Integration
Site License
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