COMPANYPROFILE
Facility Management Services
“As we lose ourselves in the service of
others, we discover our own lives and our
own happiness.”
- Dieter F. Uchtdorf
ServecoreService is at our core.
www.servecore.co.za
Hello, We AreSERVECORE andWe’re Here To Bring Service Excellence To You.
Servecore is a facility management company operating nationally.
The company was established in 2013 and has steadily grown over the years to attract a number of blue-chip clients. The company has
it’s eyes set on becoming a leading facility management company.
We are committed to building sustainable and long-term strategic partnerships with our clients.
www.servecore.co.za2
Company Profile
Table of ContentsIndex
Intro to Servecore
Meet our Founder
About us
Servecore offering breakdown
Food Services
Security Services
Cleaning Services
Hygiene Services
Pest Control Service
Servecore Foundation
Our Clients
Contact information
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Our FounderGreetings
A tenacious, well-rounded Entrepreneur who has a passion for Serving others. He has a Bachelor of Accountancy, Project Management and Harvard Sustainable Business Strategy background. He founded Mboma Corp in 2013, in pursuit of his life-long dream and passion of becoming an entrepreneur. Lungile is a strong relationship builder with a natural flair for business and has successfully established and run multiple operations and created enduring strategic partnerships over the years. Through the strong partnerships built over the years, Mboma Corp grew from strength to strength.
In 2020, the business embarked on a strategic rebranding exercise to ensure the brand matches the high standard of service it has committed itself to.
A passionate and driven leader that lives the ethos and values of his self built business,
continuously striving to deliver his promise of service excellence.
Lungile Sikakana
Founder2013
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Lungile Sikakana
Founder2013
Company Profile 5
www.servecore.co.za
SERVECORE
Vision
Mission
Values
About Us
SERVICE IS A CALLING - It gives us a great sense of purpose and fulfillment to see our efforts positively impacting the operations of our clients and the lives of our employees.
Our company is built on the foundation of our values. Our ethos of using business as tool for the good of the world underpins who we are, how and why we do what we do.
We are committed to a sustainable future and to using business as a force for positive social, economic and environmental change
Our values are applied daily in our company’s culture and are also a proclamation of who we are. They are our “guiding- star” and at the heart of every Servecore team member, and they also power our success.
With Sustainability as the core of our ethos, we are able to achieve shared value for our Customers, the Environment and the Business.
Our values assist each of us to be the best version of ourselves.
We work hard every day to make Servecore, South Africa’s leading and most reputable facility management company.
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Company Profile
How we do it.About Us
Our Values Underpin all that we do and we strive to deliver excellence .
PEOPLEWe protect our most valuable asset
• We hire the best people• Encourage personal growth & development• We build a positive team & family spirit
SAFETYNever compromise on safety
• We strive to ensure complete safety of our employees, our customers, the public and importantly the environment, in all of our operations
INTEGRITYDo the right thing
• We are ethical in all our dealings• We communicate openly and honestly• We manage all stakeholder relationships professionally with respect• We take Accountability for our actions
EXCELLENCEAim to be the best
• We understand & anticipate client needs• We proactively manage performance through people• We deliver unsurpassed value-added service
LEARNINGLearning is fun
• We are in constant pursuit of growth & learning• We learn from our experiences & others• We strive for continuous improvement• We embrace & drive change
PASSIONWe are a passionate team
• We love what we do• We make work fun• We encourage creativity and innovation amongst our people• We celebrate diversity• We don’t do “one- size fits all”• We do outstanding service!
CUSTOMER SERVICELet our service speak for itself
• Provide our customers the best possible service in a courteous, effective and speedy manner• We love our customers and are always willing to go the extra mile to see that smile
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Services Breakdown
What we Offer.
FOODServices
HYGIENEServices
CLEANINGServices
SECURITYServices
PEST CONTROLServices
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About Servecore FoodOur offering
Our Food Service division provides outsourced corporate canteen and catering services.
Servecore Food was born out of a desire to disrupt the traditional Canteen Model. Over the years, the customer has become very sophisticated and knowledgeable about international food trends.
Furthermore, the digital age makes it possible to be productive anywhere. The lines between places of work and relaxing or socialising have become blurred. As a business, We’ve made it our mission to embrace this change and create Corporate restaurants and spaces that promote Good eating habits and Productivity in a relaxed environment.
Our mission is to serve sustainably sourced, creative, colourful and nutritious food in a well-designed contemporary space, filled with the aroma of great organic coffee
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Company Profile
Our offering
We are passionate about bringing you restaurant quality and standards in the office by:
We focus on ORGANIC and RESPONSIBLY SOURCED ingredients.
Our EMPLOYEES are remunerated fairly and above market rates.
We RECYCLE most of our waste.
REDESIGN
Redesigning the Canteen Space so that it becomes a sophisticated Restaurant that is both inviting and attractive and lends itself to more than just an eatery, but a place that encourages creativity.
CHEFS
Our chefs are all recruited from the Restaurant Industry and trained internally in order to align with our brand objectives. This ensures we keep our promise of delivering Restaurant Quality Standards.
ORGANIC COFFEE
GREAT ORGANIC COFFEE is standard in our restaurants. We source an exceptional bean, manned by a well-trained Barista. The aroma from the Coffee and Freshly baked confectioneries offers an inviting ambiance.
Why choose us?
Our food offering
• Great Coffee • Hot/Cold Breakfasts• On The Go• Eat Healthy
• Interactive Live Stations• Hot Meals • Gourmet Specials• Take Home Meals
• Tailor or Create your own concept
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www.servecore.co.za
About Servecore SecurityOur offering
Our core focus is to diligently serve the Corporate Sector by providing specialised Asset
protection services.
Our values underpin our service offering and combined with a focus on the use of technology sets us apart from the competition. Servecore Security Services provides contract security services in the property, corporate, industrial, commercial and construction industries.
We have a footprint nationally. Our security services offering focuses on the distinctive needs of our clients’ facility. Our mission is to provide professional security solutions that exceed our clients’ expectations and needs, with an emphasis on Technology, Value, Integrity and Professionalism.
Our mission is to provide professional security solutions that exceed our clients’ expectations and needs with an emphasis on value, integrity and professionalism.
Servecore Security Services adopts the following approach:
• Thorough Security Needs Analysis. No
two facilities are the same
• Bespoke Asset Protection Proposal.
• Implementation
• Continuous review and Improvement
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Company Profile
About Servecore CleaningOur offering
Our core focus is to diligently serve the Corporate Sector by providing specialised
Corporate Cleaning Services
We provide environmentally friendly, efficient and cost effective cleaning and ground maintenance solutions for all our clients, whether it be daily cleaning for large corporate organisations or smaller businesses requiring less frequent maintenance.
We are always current and relevant with regards to our business practices, procedures, methods, equipment and cleaning services. We have a strong focus on personal service to ensure we meet our clients’ expectations every time.
Our mission is to provide exceptional corporate cleaning and horticultural services that guarantee client satisfaction and are delivered with service excellence every time.
Servecore Cleaning Services offers the following:
• Office cleaning services
• Deep cleaning & Industrial cleaning
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www.servecore.co.za
About Servecore HygieneOur offering
Our core focus is to diligently serve the Corporate Sector by providing specialised
corporate hygiene services
We provide Hygiene service to commercial establishments in the industrial, commercial and retail industries, such as Shopping Centres, Industrial Parks, Restaurants and other Hospitality premises such as guest houses and hotels. Our goal is to ensure the health of your employees and customers by implementing sound Hygiene practices that promote optimum hygiene and sanitary standards, eliminating or minimising the risk of illness due to contamination, especially during the COVID-19 pandemic. ,
Our range of professional hygiene services include: cleaning of ablution facilities, the provision and maintenance of washroom products including liquid soap dispensers, sanitary bins, sanitisers, air-fresheners, paper-towel dispensers and seat sanitizers. We make use of and provide only SABS-approved hygiene chemicals that are non-toxic and eliminate a broad spectrum of micro-organisms, including viruses, mildew, fungi, algae and dust mites.
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Company Profile
About Servecore Pest ControlOur offering
Our core focus is to diligently serve the Corporate Sector by providing specialised facility
pest control services
Our pest control services eliminate and prevent pest infestation in our commercial clients properties by making use of safe and effective pest control solutions.
1. Contact 2. Survey 3. Treatment 4. Aftercare
Contact us for an obligation free quote
Based on the discussion, our experts will schedule a site visit to carryout a survey, thereafter provide tailored recommendations
Treatment will be carried out in line with the recommendations. Our chemicals are child and pet friendly and sensitive to the environment
Post treatment surveys are standard to ensure that the treatment outcomes are permanent
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Servecore FoundationOur Foundation
We do good not because we have to, we do it because we care.
“Let’s recommit to work towards our common goal; a nation where all of us are winners, all of us have shelter, food and education”.
Servecore Foundation is a Nonprofit Organisation anchored on the principles of our late former President, Nelson Mandela who said; “let’s recommit to work towards our common goal; a nation where all of us are winners, all of us have shelter, food and education”.
The NPO engages in various social upliftment projects with a particular focus on the provision of Food, Shelter, Education, Clothing to the underprivileged in society as well as investment in the refurbishment of various Places of Worship.
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www.servecore.co.za
Our ClientsServecore
We have partnered with many established corporates and continue to deliver our
exceptional service to cultivate and grow our existing partnerships.
We work hard every day to make Servecore, South Africa’s leading and most reputable facility management company.
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Company Profile 19
Servecore
Work With Us
Phone : 011 201 4827Cell : 073 461 7645
We are committed to building sustainable and long-term strategic partnerships with our clients.
www.servecore.co.za20
Company Profile 21
www.servecore.co.za
Service is at our core.ServecoreFacility Management Services
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