Facilitation – the glue that is needed for management and

project success

Cath Convery

Success is a project• Facilitation and how it can add value?• Ensuring that people have the opportunity to

work together.

So who am I?• Previously a soldier• Now run a SME training and consultancy

company • Education technologist• Psychologists• Change Manager• Project Manager

• Do you hate going to meetings?

Or is more work done at the water cooler?

A Camel

So what does that tell us?

• Meetings bring out the worst in us• A collective group is less intelligent than a

single individual.

Meetings are like herding cats

So what does that tell us?• We’re ungovernable as individuals• Resist collective organisation

• Do you hate going to meetings?– We know that people learn by doing – so why is it

so different in meetings?

Why Change?• 2020 vision and strategy

– More with less– Organisation is overheated– Manpower reductions and need to release more

personnel to the front line– Need to innovate to allow for rapid improvement

Boredum

Too make easy

Make things easyDesired outcomes

So what are we doing and why?

• Moving to inspiration • Moving to inclusion• Elevate the contribution of those involved• Decision by consensus• Collecting data• Acting as the glue for the project and change

manager

People

• Is the solution “people centric”

• Include the team in the process

• Use the best people for the correct task (collaborate)

• Diverse

Community

• Company wide conversation• Talk and work together

Environment• The physical space matters

The facilitator is designing a temporary space

We shape our buildings and they in turn shape us

Churchill

We shape our meetings and they in turn shape us

Facilitator

Process for the meeting• Drawing on the skills as

– a psychologist – Educational technologist

Series of meetings

• Building on successful outcomes of previous meetings.

Creativity

• If you keep doing the same things don’t be surprised when you keep getting the same results. In order to achieve a different end result you need to do something different

Mark Twain• Bottled water to FOBs –

there are solutions that can clean river water to a potable standard using renewable energy (it has failed to get any attention)

Why?

• People support what they help create

Move from “who are you” to “How can I help”

APMG’s new qualification

http://www.elsbusinesstraining.co.uk/Facilitation