EXTREME Help DeskCustom User Portal and Email Templates

• Branding your portal

• Branding your emails

• Configuring Spiceworks for MSPs

• Getting Customer Feedback

Agenda

Dealing with users

Portal Branding

“Prettifying” Emails

Remote Sites/MSP Options

Customer Feedback

Links

• Portal Tweaks - http://community.spiceworks.com/plugin/47

• Adding Widgets How-To - http://community.spiceworks.com/how_to/show/504

• Andy’s templates - http://www.unofficialspiceworks.com/2010/02/html-email-templates/

• Rest of the templates - http://community.spiceworks.com/scripts/category/15

• Adding Survey How-To - http://community.spiceworks.com/how_to/show/1049