Extended Warranty for
John Deere AG & Turf Equipment
and AMS Components
Protection You Deserve…Value You Expect!
TRAINING
AGENDA
• PowerGard Programs Available - AG / Turf Equipment & AMS
• Why Sell PowerGard Protection Plans?– Dealer Benefits
– Customer Benefits
– Successful Dealer Profile/Requirements
• Equipment Programs - Overview– AG Equipment (6 Programs = have Engine & Powertrain Coverage available)
(5 Programs = have Full Machine Coverage available)
- “Full Machine” available on tractors, sprayers, combines, SPFHs, & cotton harvesters
– Turf Equip (4 Programs = Eng & Powertrain -or- Full Machine coverage)
– AMS Components (receivers, processors, displays) – full replacement coverage
– Eligibility Parameters – vary by equipment type
– Purchase Order & Contract Processing Procedures
• Marketing/Sales Tips
• PG Inspection & Certification (Used, beyond basic warranty Combines/Tractors)
POWERGARD PROTECTION PLAN
EXTENDED WARRANTY
COVERAGE
What is PowerGard Protection?Covers Mechanical Breakdown caused by a defective component due to faulty materials, or original workmanship, for John Deere;
AMS Components (receivers, processors, displays)
Tractors, Sprayers, Combines, Cotton Harvesters, Windrowers, SPFHs, Commercial Mowers, Gators, and Golf & Turf equipment
Limited (engine & powertrain) coverage exists for: all AG / Turf Equip. Programs
Comprehensive (full machine) coverage for: Tractors, Sprayers, Combines, SPFH, Cotton Harvesters (AG), Gator/UV’s, Commercial Mowers, Golf & Turf (Turf), and AMS Components
Both “Limited” (AG/Turf) & “Comprehensive” (Turf) contracts always exclude:- Parts or components covered under a separate manufacturer’s warranty (i.e. tires, batteries, etc)
- High wear and maintenance items (i.e. belts, hoses, fuses, paint, decals, etc.)
- Attachments or aftermarket options
See PowerGard Protection contract for details & conditions/limitations
PowerGard is NOT insurance. Dealership employees do not have to be licensed to sell!
Increase bottom-line margins & profits (via contract mark-up)!
Move used inventory quicker @ higher selling prices!
Ties customer to the JD dealership for future repairs (vs. IRSs)!
Increase future dealership parts/service revenues & profits!
Move genuine John Deere parts – as required in PG contract terms!
Up-front repair costs paid directly to dealership (Parts paid @ List $)
Reduces special allowance exposure/expenses for dealers!
Increase customer satisfaction when failures do occur under the contract!
DEALER
BENEFITS
CUSTOMER
BENEFITS
Peace of mind (with budgeted payments)
Reduced down time (contracts pay for large repairs)
Increased value at resale or on time of trade-in
No pre-approvals needed on covered repairs
Repair costs (less any deductible) paid directly to dealership (no pre-payments)
Provides protection from catastrophic losses, up to the full value of the unit
Flexible coverage terms to meet customer ownership periods and annual usage
Helps control the owner’s total cost of equipment ownership
Finance through JDC, Farm Plan, etc.
Transferable coverage to next owner with no transfer fees/paperwork
SUCCESSFUL DEALER
PROFILEPOWERGARD PROGRAMS
For JD Dealerships to be successful and profitable with PowerGard
Protection extended warranty programs, they must:
• Offer the plans to every customer, every time ( be consistent)
• Communicate the coverage clearly (‘Limited’ or ‘Comprehensive’)
• Communicate any deductibles clearly to the customer (‘their risk’)
• Document purchases/rejections at T.O.S. (JD P.O./PG reject form)
• Communicate between departments (sales, service, office/admin)
• Standard process for PG Inspection/Cert - (documents, mail time)
• Process PPP contracts timely, and accurately (standards-weekly)
AG EQUIPMENT PROGRAMS
PowerGard Protection - Eligible for John Deere:
• Tractors - (New or Used – beyond warranty/certified)
• Combines - (New or Used – beyond warranty/certified)
• Cotton Harvesters (New)
• Self-Propelled Sprayers - (New)
• Self-Propelled Forage Harvesters - (New)
• Windrowers - (New )
TRACTORS
AVAILABLE PLANS
Plan A Available on all new JD CUTs,
through 9000 4WD tractors
All Coverage Terms are in:
Total Months & Total Hours and include the basic warranty terms.
Must be within Deere Basic Warranty to purchase coverage
Customers can purchase Limited (engine & powertrain) – or -Comprehensive (full machine) coverage.
Plan B Available on all used (out of
warranty) JD tractors & combines
All Coverage Terms are in:
Total Months & Total Hours
– Total Months are from delivery date
– Total Hours are added to current hr
Must be Inspected, Fluid Tested and Certified prior to offering and purchase
Customers can purchase Limited (engine & powertrain) coverage only under Plan B.
PLAN A
NEW TRACTORS
ELIGIBILITY CHART
12 months /
1000 hrs
24 months
2000 hrs
Basic Warranty
Start Date
Lowest Price Possible
No Inspection/Certification required
“Grace Period” “Delayed Purchase Period”
40% Rate Surcharge Applies
No certification required
Full Machine - 24 months/2000 hoursJohn Deere Basic Warranty:
Deductibles :
$100 deductible for CUT Tractors
$250 deductible for 5000 & 6000 Series
$500 deductible for 6R’s, 7000 & 8000 Series
$750 deductible for 9000 Series (4WDs)
Coverage Forms Available:
Comprehensive (full machine)
Limited (engine & powertrain)
See PowerGard Protection contract for complete details
‘New’ Tractors = still under basic warranty
PLAN B
USED TRACTORS
ELIGIBILITY CHART
24 months /
2000 hrs
10 yrs old
5000 hrs
Basic Warranty
Start Date
No Inspection/Certification
required
“Basic Warranty “Used, Beyond Warranty”
Units must be held for sale in dealer
inventory. Inspection/Certification
& Approval is required
Full Machine - 24 months/2000 hoursJohn Deere Basic Warranty:
Deductibles :
$100 deductible for CUT Tractors
$250 deductible for 5000 & 6000 Series
$500 deductible for 6R’s, 7000 & 8000 Series
$750 deductible for 9000 Series (4WDs)
Coverage Forms Available:
Limited (engine & powertrain)
See PowerGard Protection contract for complete details
‘Used’ Tractors = beyond basic warranty, in dealer inventory, & Certified
PLAN A
NEW TRACTORS
TIME/HOUR OPTIONS
Coverage term options include
the John Deere Basic Warranty for tractors.[ Basic Warranty = 24 months / 2000 hours ]
Total Months Available
36 total months
48 total months
60 total months
72 total months
Total Hour Options Available
1500 total hours
2000 total hours
2500 total hours
3000 total hours
3500 total hours
4000 total hours
4500 total hours
5000 total hours
*6000 total hours
*7500 total hours
* These total hours are only available in 36 and 48
total month terms.
Check the program PowerGard web site and contract
forms for complete details of available plan terms.
PLAN B
USED TRACTORS
TIME/HOUR OPTIONS
Coverage term options (total months) begin upon used delivery receipt date.
Total coverage hours are added to the current hour meter reading upon delivery.
Total Months/Total Hours
6 months / 500 hours
12 months / 500 hours
12 months / 1000 hours
24 months / 500 hours
24 months / 1000 hours
24 months / 1500 hours
24 months / 2000 hours
36 months / 500 hours
36 months / 1000 hours
36 months / 1500 hours
36 months / 2000 hours
*Only Limited (engine &
powertrain) coverage is
available under Plan B
* Tractors must be no more
than 10 years old and have
no more than 5000 engine
hours to be eligible.
* Tractors must be fluid
tested (with normal results)
and also undergo an
inspection (with all
components in good
working condition)Check the program PowerGard web
site and contract forms for complete
details of available plan terms.
PLAN ANEW TRACTORS
COMMERCIAL APPLICATIONS
Commercial applications must be added if the tractor
has, is, or ever will pull a scraper
Does not apply to tractors under 100 PTO HP
Commercial price is 2.75 X the standard PG rates
If Commercial Applications is not specified, and additional
fee is not paid, contract is invalid (if scraper related loss)
PowerGard is not available on select 8020/9020’s when
scraping (due to no basic warranty- per TT Bulletin #366.)
“Commercial Applications” means land leveling, land
planing, grading, or mining operations, other than mowing or
normal agricultural operations (disking, ripping, tilling, etc.)
INSPECTION/
CERTIFICATION
1. Order test kit via JD Parts System (# CM23882 (Australia) and
# CM23882NZ (New Zealand)
2. Complete the PG Inspection & Certification form – (or online via MFP)
- Complete and e-mail the forms (Part A & B) to:
3. Pull & submit fluid samples to ALS Labs with copy of Part A of form
4. Complete all mandatory & safety PIPS
5. Review fluid test results & complete any needed corrective actions
6. Once certified, apply PowerGard certified decal or cling.
7. Market/sell PowerGard contract, or promote “Certification”
PG Certification is good for 12 months/250 engine hours
Inspection/Certification is required for:
- All Plan B contracts (on used, out of warranty combines & tractors , held for sale in
dealer inventory):
Procedures:
PLAN A (New) & PLAN B (Used)
COMBINESELIGIBILITY CHART
Full Machine - 12 months/unlimited hours
Engine - 24 months/2000 hours
95 days /
100 hrs 12 mo. / 1000 hrs
Start Basic
Warranty 6 yrs / 1500 hrs
Certification is Required
for all out-of-warranty units
* Limited PPP coverage only avail
40% SurchargeNo Certification required
Lowest Possible
Price
Plan A
“Delayed Purchase”Plan B
John Deere Basic Warranty:
Plan A
“Grace Period”
See PowerGard Protection contracts for complete details
Limited (engine & powertrain) CoverageEngine and Powertrain Coverage, plus:
Cylinder drive gear case – all components inside, Reverser
gear case – all components inside.
Available for Plan A or Plan B eligible units
$500 deductible per work order
Comprehensive (full machine) Cov.Provides full machine coverage, less high-wear
or maintenance items. Also not covered are
tires, batteries, radios, and AMS components
and/or software.
ONLY available on Plan A (in warranty) units
$250 deductible per work order
PLAN A (New)
NEW COMBINES
TIME/HOUR OPTIONS
“Total” Time and Hour Plan A OptionsInclude the underlying JD Basic Warranty of 12 months
Total Months Available
*24 total months*
36 total months
48 total months
60 total months
72 total months
Total Hour Options Available
500 total hours
750 total hours
1000 total hours
1250 total hours
1500 total hours
1750 total hours
2000 total hours
2500 total hours
3000 total hours
3500 total hours
4000 total hours
* Engine Coverage provided under
Deere Basic Warranty of 24 month /
2000 hours on all AG products. The 24
month options provide transmissioncoverage.
Check the program PowerGard web
site and contract forms for complete
details of available plan terms.
PLAN B (Used)
USED COMBINES
TIME/HOUR OPTIONS
“Total” Time and Hour Plan B OptionsTotal Months after the Used Delivery Reciept.
Total Hours purchased are for operation beyond the current hour reading at time of sale.
Plan B Used[Used Combines beyond basic warranty]
Combines must be <6 yrs old/,1500 eng hrs.
12 months / 250 hours12 months / 500 hours
24 months / 500 hours
24 months / 1000 hours
36 months / 750 hours
36 months / 1500 hours
Check the program PowerGard web
site and contract forms for complete
details of available plan terms.
CERTIFICATION PROCESS
1. Order ALS test kit (# CM23882 (Australia) # CM23882NZ (New Zealand)
2. Certification time with Service Dept. (~1 to 2 hours w/ short form)
3. Perform visual & mechanical inspection and complete the
inspection/certification form
4. Pull samples [coolant, engine oil, & transmission/hydraulic fluids]
5. Submit fluid samples to: ALS Tribology Labs
* Using the pre-paid postal envelopes contained in each kit for each sample.
6. Review results when complete - All have to be “normal”
7. Complete any necessary/corrective actions
Dealers are responsible for certifying all units in the I/C parameters
PRIOR TO quoting, selling and processing PPP contracts!
PLAN A (New)
COTTON HARVESTERSELIGIBILITY CHART
Full Machine - 12 months/unlimited hours
Engine - 24 months/2000 hours
95 days /
100 hrs 12 mo. / 1000 hrs
Start Basic
Warranty
40% SurchargeNo Certification required
Lowest Possible
Price
Plan A
“Delayed Purchase”
John Deere Basic Warranty:
Plan A
“Grace Period”
See PowerGard Protection contracts for complete details
Limited (engine & powertrain)Engine & Powertrain, plus:
Unit drive hydrostatic pump
Unit drive hydrostatic motor
Available on Plan A units
$500 deductible per work order
Comprehensive (full machine) Cov.Provides full machine coverage, less high-
wear or maintenance items. Also not covered
are tires, batteries, radios, and AMS
components and/or software.
Available on Plan A units
$500 deductible per work order
Used (beyond warranty)
Cotton Harvesters are not eligible
PLAN A (New)
NEW COTTON HARVESTERS
TIME/HOUR OPTIONS
“Total” Time and Hour Plan A OptionsInclude the underlying JD Basic Warranty of 12 months
Total Months Available
24 total months*
36 total months
48 total months
60 total months
72 total months
Total Hour Options Available
500 total hours
750 total hours
1000 total hours
1250 total hours
1500 total hours
1750 total hours
2000 total hours
2500 total hours
3000 total hours
3500 total hours
4000 total hours
* Engine Coverage provided under
Deere Basic Warranty of 24 month /
2000 hours on all AG products. Theseoptions provide transmission coverage.
Check the program PowerGard web
site and contract forms for complete
details of available plan terms.
PLAN A – CONTRACT UPGRADES
Plan A contracts can be “upgraded” starting in June
2018. Upgrades are allowing a customer to purchase
more months, more hours (or both). Upgrades are only
available on:
• Tractors - (Plan A plan terms only)
• Combines - (Plan A plan terms only)
• Cotton Harvesters (Plan A plan terms only)
• Self-Propelled Sprayers - (Plan A plan terms only)
Note: Upgrades can only be with the same original coverage type
(Limited or Comp). Coverage type changes or Comp to Limited
“downgrades” are not allowed.
Limited Coverage
Engine and Powertrain coverage
+ some miscellaneous components
$500 deductible per work order
John Deere Basic Warranty: Full Machine - 12 months/unlimited hours
Engine - 24 months/2000 hours
SELF PROPELLED FORAGE HARVESTERS
SPFH ELIGIBILITY CHART
Comprehensive Coverage
Covers all main components less tires, batteries, radios etc.
Similar coverage to basic warranty.
Excludes wear & maintenance items
$500 deductible per work order
95 days /
100 hrs 12 mo. / 1000 hrs
Start Basic
Warranty
Plan B
40% SurchargeNo Certification required
Lowest Price
No Certification
Not Available
Beyond Basic Warranty
Plan A
“Grace Period”
Plan A
“Delayed Purchase”
See PowerGard contracts for details!
Engine
Powertrain
Length of cut transmission
Bevel gearbox drive (Right
angle gearbox)
All hydraulic pumps & motors
Reverser motor
Roll spacing adjusting motors
Shear bar adjustment motors
Horizontal and vertical sharpening
stone adjustment motors
Spout flap adjusting motor
Power distribution circuit board
Relay diode circuit board
Electric motors that work only
when the cutter head is engaged
SELF PROPELLED FORAGE HARVESTERSLIMITED (Engine & Powertrain) COVERAGE
MISCELLANEOUS COV. COMPONENTS
See PowerGard contract for details!
24 months / 500 hours* 48 months / 1000 hours
24 months / 1000 hours* 48 months / 2000 hours
24 months / 2000 hours* 48 months / 3000 hours
36 months / 750 hours 60 months / 1200 hours
36 months / 1500 hours 60 months / 2500 hours
36 months / 3000 hours 60 months / 3000 hours
* Engine Coverage provided under
Deere Basic Warranty of 24 month /
2000 hours on all AG products. Theseoptions provide transmission coverage.
SELF-PROPELLED FORAGE HARVESTERS
TIME/HOUR OPTIONS
Limited (Engine & Powertrain)
“Total” Time and Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
24 months / 600 hours* 36 months / 900 hours
24 months / 900 hours* 36 months / 1500 hours
24 months / 1200 hours* 36 months / 1800 hours
24 months / 2000 hours* 36 months / 2500 hours
24 months / 2500 hours* 36 months / 3000 hours
* Engine Coverage provided under
Deere Basic Warranty of 24 month /
2000 hours on all AG products. Theseoptions provide transmission coverage.
SELF-PROPELLED FORAGE HARVESTERS
TIME/HOUR OPTIONS
Comprehensive (Full Machine)
“Total” Time and Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
John Deere Basic Warranty: Full Machine - 12 months/unlimited hours
Engine - 24 months/2000 hours
WINDROWERS
ELIGIBILITY CHART
Limited CoverageEngine and Powertrain Coverage, plus;
Gear case for platform drive pump (not on header)
Platform drive pump
Platform drive motor
$500 deductible per work order
95 days /
100 hrs 12 mo. / 1000 hrs
Start Basic
Warranty
Plan B
40% Surcharge
No Certification
Lowest Price
No Certification
Not Available on units
beyond Basic Warranty
Plan A
“Grace Period”
Plan A
“Delayed Purchase”
See PowerGard contracts for details!
24 months / 500 hours* 48 months / 1000 hours
24 months / 1000 hours* 48 months / 2000 hours
24 months / 2000 hours* 48 months / 3000 hours
36 months / 750 hours 60 months / 1250 hours
36 months / 1500 hours 60 months / 2500 hours
36 months / 3000 hours 60 months / 3000 hours
* Engine Coverage provided under
Deere Basic Warranty of 24 month /
2000 hours on all AG products. Theseterms provide transmission coverage.
WINDROWERS
TIME/HOUR OPTIONS
Limited (Engine & Powertrain)
“Total” Time and Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
SPRAYERS
ELIGIBILITY CHART
Full Machine - 12 months/unlimited hours
Engine - 24 months/2000 hours
95 days /
100 hrs 12 mo. / 1000 hrs
Start Basic
Warranty
Not available on units
beyond Basic Warranty
40% SurchargeNo Certification required
Lowest Price
Plan A
“ Grace Period”Plan B
Deere Basic Warranty:
Limited (Engine & Powertrain) Comprehensive (full machine)
$500 deductible per work order $500 deductible per work order
* See Coverage Exclusions & Limitations
Plan A
“Delayed Purchase”
See PowerGard contract for complete details
NEW SPRAYERS
TIME/HOUR OPTIONS
Plan A “Total” Time & Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
And 24 months/2000 hour engine basic warranty
* Engine Coverage provided under
Deere Basic Warranty of 24 month /
2000 hours on all AG products. Theseterms provide transmission coverage.
Total Months Available
24 total months*
36 total months
48 total months
60 total months
72 total months
Total Hour Options Available
1000 total hours
1500 total hours
2000 total hours
2500 total hours
3000 total hours
3500 total hours
4000 total hours
Check the program PowerGard web
site and contract forms for complete
details of available plan terms.
POWERGARD ACCEPT/REJECT FORM
Check box if:
“Accepted” – or- “Declined”
If Declined, dealer should have
customer complete this form & file
- Customer thinks twice before rejecting
- Dealer has verification PowerGard was
offered, and outcome
- Provides special allowance documentation
for later reference
XX
New PPP Web Site - Sales Home Page – Contract Purchase
Key PPP
Links relative
to the specific
dept.
Each main
dealership
department or area
;
• Sales
• Service
• Parts
• Office Admin
• Management
have their own
PPP landing page.
Contract
Purchase link is
on many pages in
new site..
New PPP Web Site - Contract Purchase App
The PPP Purchase
Contract application has a
totally new look .
This application has been
“sectioned” into the new 6
Primary Steps/Stages of a
PPP contract purchase.:
• PIN Entry,
• Data Validation
• Coverage Selection
• Plan Term Section
• Summary & Purchase
• Confirmation
Some former questions asked
that do not impact PPP
pricing, have been removed
from the Contract Purchase
process/flow.
For each of the 6 steps in the
Contract Purchase flow, the
current step the user is within
will be HIGHLIGHTED in
green (such as PIN Entry tab
above). For the “Actionable”
next steps, the buttons will be
highlighted in yellow (such as
“Next” button above once PIN
is entered).
New PPP Web Site - Contract Purchase App
Data Validation step is
similar to the current
Purchase Contract app.
New PPP Web Site - Contract Purchase App
After entering current
engine hours, the Coverage
Selection can be made. [i.e.
Limited or Comprehensive
(if available)].
New PPP Web Site - Contract Purchase App
For some Tractor units
(only), there are a few extra
questions. (which impact
options and rates).
New PPP Web Site - Contract Purchase App
In the Plan Term Selection
step, you pick your PPP
total months / total hours
needed for the Coverage
Type that has been chosen..
New PPP Web Site - Contract Purchase App
In the Summary &
Purpose step, you verify all
of your information and
selections on Coverage, plan
terms, dealer cost, etc..
Once you confirm all is
correct, just click Next to
purchase and process the
PPP conract..
New PPP Web Site - Contract Purchase App
In the Confirmation step,
you are notified that the
transaction has successfully
been submitted to Deere,
and contracts and PG
Certificate Cards will be
generated and mailed to all
machinery customers within
30 days..
You can also click the Print
Schedule button to generate
a “proof of purchase” sheet
that you can present to your
customer or keep on file.
New PPP Web Site - Contract Purchase App
Here is the Print Schedule
output PDF form for your
“proof of purchase” . For
each PIN and contract
registered, this Print
Schedule option is only
offered once.
Once generated, printed and
closed, you are ready to
enter the next PIN.
CLAIMS ADJUSTMENT
John Deere Basic Warranty
Claims entered in JD Warranty
Parts paid @ dealer cost + parts additive*
Labour: Registered labour rate + additive
(includes reasonable diagnostic time)
* Refer to WAM for reimbursement terms
PowerGard Extended Warranty
Claims entered in JD Warranty
Parts paid @ full List Prices
Labour paid based on:
- Dealer’s registered labour rate w/ Deere
- Service Pricing Guide (SPG’s)
- Statistical averages for like-repairs
- Reasonable diagnostic time
reimbursement is also provided
Deductibles apply “per work order” .
PG pays for reasonable diagnostic time.
Pays for “related damage” to non-covered
components if damage originated in a covered
component under PowerGard.
TURF EQUIPMENT PROGRAMS
PowerGard Protection - Eligible for John Deere:
• Tractors (CUT Series) - (New & Used ) [reviewed in slides 8-11]
• Gator Utility Vehicles - (New)
• Commercial Mowers - (New )
• Golf & Turf Equipment - (New)
COMMERCIAL MOWERS,
ELIGIBILITY CHART
120 days /
100 hrs
12 months /
300 hrs
Basic Start
Warranty
Available to commercial customers only
“Comprehensive” (full machine) or “Limited” (engine & powertrain only)
$35 transportation allowance
$0 deductible - all plans, all options
50% Surcharge Applies
No Certification
Lowest
Possible
Price
“Grace Period” “Delayed Purchase Period” Beyond 12 mos / 300 hrs
PowerGard
Not Available
See PowerGard Protection contracts for complete details!
GATOR/UV’s, GOLF & TURF
ELIGIBILITY CHART
95 days /
100 hrs
12 months /
300 hrs
Basic Start
Warranty
Available to commercial customers only
“Comprehensive” (full machine) or “Limited” (engine & powertrain only)
$35 transportation allowance
$0 deductible - all plans, all options
50% Surcharge Applies
No Certification
Lowest
Possible
Price
“Grace Period” “Delayed Purchase Period” Beyond 12 mos / 300 hrs
PowerGard
Not Available
See PowerGard Protection contracts for complete details!
30 Months/750 Hours 42 Months/1000 Hours
30 Months/1250 Hours 42 Months/1750 Hours
36 Months/1000 Hours 48 Months/1200 Hours
36 Months/1500 Hours 48 Months/1500***
36 Months/2000 Hours* 48 Months/2250*
36 Months/2500 Hours** * Not available on Z-Traks
** Not available on Z-Traks nor F700
*** Available for Z-Traks only
“Total” Time and Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
For New John Deere Commercial Front Mowers,
Commercial Walk Behinds, Z-Traks, Quik-Trak,
and Wide Area Mowers (with hour meters)
COMMERCIAL MOWERS
TIME/HOUR OPTIONS
Options Above Include the Deere Basic Warranty:
Full Machine - 24 months/’unlimited’ hours
“Total” Time and Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
For New John Deere 1800 UV’s & All Gators
(*except Pro Gators, Military Gators)
GATOR/UTILITY VEHICLE
TIME/HOUR OPTIONS
Options Above Include the Deere Basic Warranty:
Full Machine - 12 months / 1000 hours
• Pro Gators carry separate G&T Basic Warranty and not
eligible for PPP.
• Military Gators are also not eligible for PPP plans.
• E-Gators have special time/hour options.
18 Months / 250 Hours 30 Months / 500 Hours
18 Months / 500 Hours 30 Months / 1000 Hours
24 Months / 300 Hours 36 Months / 600 Hours
24 Months / 600 Hours 36 Months / 1200 Hours
GOLF EQUIPMENT
TIME/HOUR OPTIONS
“Total” Time and Hour OptionsIncludes the underlying JD Basic Warranty of 12 months
For New Fairway Mowers, Greens Mowers, Utility
Mowers, Bunker Rakes, Wide Area Mowers
Options Above Include the Deere Basic Warranty:
Full Machine - 24 months/”unlimited” hours
36 Months / 1000 Hours 42 Months / 1750 Hours
36 Months / 1800 Hours** 42 Months / 3500 Hours*
36 Months / 3000 Hours* 48 Months / 2500 Hours
48 Months / 3500 Hours*
* Options not available for Bunker Rake
** 70% of G&T equipment leased
AMS COMPONENTS
COVERAGE TERM OPTIONS
For: Starfire iTC Receivers, Mobile Processors,
Original GS Displays, GS2 Displays
Total Time Options(Includes the underlying JD Basic Warranty of 12 months)
Program Parameters & Features:• Comprehensive Coverage – full unit replacement if failure occurs in coverage term
• $0 customer deductible
• Coverage is transferable to future customers on same component, until PG end date
• Coverage transfers to replacement units when failures occur under the basic warranty
• No fees or paperwork for transfers
• Customers have 95 days to purchase PowerGard after delivery of the unit
• Coverage allows for 1 hour labor (to dealer) to install replacement units
24 Total Months
36 Total Months
MARKETING TIPS
SALES
Anyone at the Dealership can sell
PowerGard Protection Plans!
Technicians
Controllers
Parts
Personnel
CSRs
Salespersons
Service
Managers
Dealer
Principle
General
Manager
PG Brochures - available via PDF file only on-line.
PG Certified Decals & Clings– available at NO CHARGE
Contracts - available via PDF file on PG Home Page
PG Manuals - available via PDF file on PG Product Home Pages
Test Kits - ordered via John Deere parts system (DNS)
Part numbers are all listed on PowerGard web site
MARKETING TIPS
PROMOTIONAL ITEMS
Offer/Sell PowerGard at “Point of Sale”:
Least expensive time to purchase (Due to grace period/no I/C)
Most likely time to purchase (80%+ of contracts sold at POS)
No delayed purchase surcharges or inspections/certification imposed
Simply check Accept/Reject box on PG Form or Proposal Document
Enter PowerGard contracts after delivery receipt is processed!
Reduces special allowances requests/payments!
Include in financing (makes little difference in payments)
Let the customers decide!
MARKETING TIPS
Offer PowerGard while unit is “in for service/warranty”:
First determine eligibility!
- Example: Tractors must be still within the John Deere
basic warranty coverage of 24 Months/2000 Hours. – Be sure to
check the “Machines Eligible” search function on PPP site.
Catches customer at moment of doubt, but convenient time to buy
Complete Inspection/Certification (if needed) while unit is in shop
Gives customer a second chance to purchase PowerGard
Shows you are looking out for the customer’s risk
Can use JDF, cash, or bank finance to pay for contract
MARKETING TIPS
MARKETING TIPS
CertifyUsed CombineTractor units
immediately upon trade-in (that meet
age/hour parameters). Place “certified” window
cling/decal on unit.
Increase customer awareness
Test engine, transmission, coolant, hydraulic fluids prior to changing fluids!
Display “PG Certified” window clings or decals to draw customer’s attention
Multi-point Inspection and sample tests build customer confidence
Offering PowerGard on certified units helps turn used inventory quicker
Used unit certification is good for the following period:
* 12 months from “acceptance” and/or 250 engine hours of use.
Alerts salesmen it’s “PowerGard ready”
Protection You Deserve…Value You Expect!
Thank You!
Top Related