7/31/2019 Expansys RMA

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Rajaraman Padmanabhan <prr19776@gmail.com>

Order reference 2715-8C39-8D1D: RMA Form1 message

us-returns@expansys.com <us-returns@expansys.com> Fri, Jul 6, 2012 at 9:11 AMReply-To: us-returns@expansys.comTo: prr19776@gmail.com

Sender: us-returns@expansys.comMime-Version: 1.0Content-Type: text/plain; charset="iso-8859-1"Date: Fri, 6 Jul 2012 14:11:02 GMTX-Mailer: ICS SMTP Component V2.45

Expansys Product Return Form

Please read this caref ully bef ore you return any merchandise!

(Failure to f ollow directions may result in a restocking f ee) ThisRMA will be valid f or 2 weeks af ter its issuanceand is not renewable.

Please allow up to 30 days f rom the day you return your package f or your return to be processed and either ref unded or exchanged. Youwill receive email notif ication f rom our returns department once your return had been tested/processed. Please note Expansys does notprovide advanced replacements. If a replacement is not available wewill issue you a full ref und. All ref unds will be issued to theoriginal f orm of payment received IE PayPal, Credit Card, Amazon etc.

*****PLEASE PRINT THIS PAGE AND INCLUDE WITH YOUR RETURN*******(Failure to do so may result in a delay on your return/processingperiod)

Your RMA (return authorization) # - 398D1D0706ES

Please specif y: do you wish to have an EXCHANGE or REFUND?

******Do not tape or write on the manuf acturer product box/packaging.*******

Expansys is not responsible f or packages lost in transit, please shipyour return with delivery conf irmation or other means of tracking thedelivery. Prepaid labels are available f or def ective returns only.Expansys is not responsible f or shipping costs of non-def ectivereturns. Orders under $100 which received initial f ree shipping arenot eligible f or prepaid return shipping.

**IMPORTANT** Restocking f ees of 10-25% will be applied to allnon-def ective items that are not returned sealed in their originalpackaging. Products which received f ree initial shipping that havenot been opened will be charged a f lat $4 restocking f ee. All CODpackages will be ref used.

7/31/2019 Expansys RMA

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Send the return to the f ollowing address:

Expansys (Returns)Attention: RMA#1702 GE Road Unit 6Bloomington, Illinois 61704

Items ineligible f or return: All SIM Cards

 All Carrier prepaid SIM ref ill cards All ePin (electronic SIM ref ill code) Altered wire harnessOpened/altered screen protectorsSpecial order items such as the Parrot Zikmu speakers Installed/opened car kits, parts and wire harnessesIntallerNet services

 All sof tware (includes videogames)Ink and paper refill cartridges

 All Parrot AR Drones and accessories**

*(Returned products that are not complete (IE missing accessories,owner’s manuals etc) can/will be subject to greater restocking f ee’s.

 All returns will be tested upon receipt to determine if specif iedissues can be replicated. 3rd Party sof tware f ailure does notconstitute a def ective unit. Please be sure to supply any setpasswords and try to restore all settings back to “f actory” prior toreturn. Expansys reserves the right to ref use any return that hasbeen damaged by the customer or is not accompanied by the originalretail packaging).

**In some instances an exception will be made f or AR drones/partsonly if in original SEALED retail packaging.