www.terrapinn.com/SeamlessMEPreview
EVENT PREVIEW15 & 16 April 2018Dubai World Trade Centre
OPENING TIMESSunday 15 April: 9am - 6pmMonday 16 April: 9am - 4.30pm
Follow us on #seamlessDXB @seamlessdxb
Under The Patronage of
His Highness Lieutenant-
General Sheikh Saif Bin
Zayed Al Nahyan Deputy
Prime Minister, Minister Of
Interior
In Partnership With Title Sponsor
TECHNOLOGY COMPANIES REDEFINING FINANCIAL SERVICESEXPLORE THE LATEST FINTECH TECHNOLOGIES DISRUPTING THE FINANCIAL SERVICES SECTOR
HOW TO GET YOUR BUSINESS ONLINEEVERYTHING YOU EVER NEEDED TO KNOW ABOUT PAYMENTS, PLATFORMS, MARKETING, SOCIAL, MOBILE, LOGISTICS
PAYMENTS DON'T NEED TO BE BORINGDELIVER YOUR CUSTOMER SEAMLESS, SECURE, CHECKOUT TRANSACTIONS
FREE EXHIBITION350 EXHIBITORS WITH THE LATEST PAYMENT, RETAIL, ECOMMERCE AND FINANCIAL TECHNOLOGY
TRANSFORM YOUR IN-STORE CUSTOMER EXPERIENCEAND DELIVER FOR THE DIGITAL CONSUMER
2 WELCOMEWelcome to Seamless - the Middle East's biggest and most important exhibition for payments, fintech, ecommerce and retail. In its 19th year, we've come a long way and have a packed two days to show you.
We have loads of new stuff happening - which you'll discover throughout this preview. Here are some of my favourites: the latest Fintech, Blockchain, AI Innovations, in the Fintech Showcase to understanding how to take your business online in the Ecommerce University.
This year’s exhibition sees more than 350 exhibitors from across the globe bringing you products and solutions from mobile payments, data analytics, inventory management and POS, Self-service & ATM’s to digital marketing and omnichannel retailing. With over 50 new exhibitors added to the floor this year.
The on-floor demo theatres with 60 FREE sessions, create an ideal platform for you to learn about the issues you’re facing every day. Topics being covered include digital payments, fintech, eKYC, customer conversion, digital marketing, logistics and fulfilment and taking your business online.
By bringing together literally hundreds of solutions coupled with a program of awesome free to attend demo sessions we've got your business challenges covered, no matter how big or small.
Seamless will help you master your craft and make more money from the work you do. Live attractions, demonstrations and launches will also give you a chance to investigate what is shaping the future of finance and commerce.
We hope that this preview will help you plan your visit in advance to ensure Seamless Middle East is the most productive business and networking opportunity of the year.
Joseph Ridley General Manager
Contents ......................................................................Page 2-3
Conference highlights.........................................Page 4-21
Demo highlights .....................................................Page 22-33
Visitor attraction highlights .............................Page 34-49
Exhibition highlights ............................................Page 50-61
Product directory ...................................................Page 62-77
Networking ...............................................................Page 78-81
Awards .........................................................................Page 82-91
Plan your visit ..........................................................Page 92-95
Sponsors, exhibitors & media partners ......Page 96-105
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CONFERENCE HIGHLIGHTS
6 2018 HEADLINE SPEAKERS
Greg WilliamsEditor-in-Chief, WIRED magazine
Greg Williams is a leading authority on technology trends and the ways they impact business and society. As editor-in-chief of WIRED, Greg meets the innovators, thinkers, scientists, entrepreneurs and creatives who are changing the world and writes on a variety of subjects, including innovation, technology, business, creativity and ideas.
Paul CobyCIO, John Lewis Partnership
Paul Coby has been instrumental in driving John Lewis’ transformation from a traditional retailer to one that delivers a truly omnichannel experience. He has led the modernisation of the IT infrastructure and driven the development of John Lewis’ technology foundations with modern, connected platforms.
Ronaldo MouchawarCEO & Co-Founder, SOUQ.com / "an amazon company"
Ronaldo sits at the helm of the Arab world’s largest ecommerce platform and is a pioneer of ecommerce in the region. Since co-founding SOUQ.com in 2005, he has overseen aggressive expansion of the company to become the first choice in online shopping for millions of customers.
Including leading disruptors and innovators, business leaders from across the payments, fintech and retail industry, banking leaders and ecommerce platforms, challenger banks and leading commentators.
All will come together in a series of keynote sessions, interviews, panels, roundtables, pitch-offs and more to inspire, challenge assumptions, make connections, explore new ways of working and foster innovation.
7INDUSTRY KEYNOTES
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The future of payments is now.
Banks, retailers and merchants alike are having to rapidly adapt to a new payments landscape that is quickly being dominated by Fintech disruptors.
The payments, banking and financial sectors are currently undergoing a fast-tracked period of progress, defined by innovations and developments in technology and regulation.
In this ever-evolving reality, collaboration is the key to survival.
Over the last three years, the region’s commerce ecosystem has seen an abundance of investment, new business models and cutting-edge players emerge.
There has been a significant shift in what consumers expect from their shopping experience. Consumers don’t just want to find you online, they want to interact and transact in their own time and on their terms.
Retailers are being forced to adapt, grow and innovate like never before in order to meet the heightened expectations of today’s tech-savvy, cross-channel consumers.
Innovating is no longer a choice for retailers, it is a necessity to thrive in this new world of connected commerce.
Roberto ManconeMD, Global Head Disruptive TechnologiesDeutsche Bank
Faraz KhalidChief Executive OfficerNoon
Michael RolphCEO & FounderYoyo Wallet
Tony LongGlobal Ecommerce Capability LeadKimberly-Clark Corp.
Nikolay StoronskyCEO & FounderRevolut
Martin NewmanChief Executive OfficerPracticology
Shivani SiroyaCEO & FounderTala
Kareem AzizHead of Fintech InvestmentsIFC
Ahmed Galal IsmailChief Executive OfficerMajid al Futtaim Ventures
Ankit WadwhaC-Founder & MDWadi.com
Michael DooijesCo-Founder and Managing DirectorStartupbootcamp
Daniel HulmeChief Executive OfficerSataliaAdvisorUAE National AI Strategy
KEYNOTES INCLUDE KEYNOTES INCLUDE
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PAYMENTS & FINTECH RETAIL & ECOMMERCE
INDUSTRY KEYNOTES
INDUSTRY KEYNOTES
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AI 2017 saw several major banks in the region adopting chatbots for supporting customer interactions. In 2018, expect more chatbots to be deployed with improved quality of interactions, speed of responses, and accuracy in decision-making.
Machine Learning Banks in 2018 will start adopting new models powered by machine learning to deliver better offerings, insights into customer behaviour, expectations and responses. These insights will be gained by adopting big data tools and will enable banks to predict customer needs and meet them in a customised manner.
Digital-only banking and challenger banks This is hot, and millennials are demanding it. They want secure, streamlined, and wholly digitally-based banking solutions. When they can get a loan in 24 hours from a digital bank that takes a legacy bank weeks to approve, something has to change.
Kareem Abdel AzizHead, Fintech InvestmentsIFC
Jay PatelHead of Liv, Emirates NBD
Karan WaliaAdvisorTech London Advocates
Stuart ButlerVP MEAWirecard
Craig MooreCEO & FounderBeehive
Philip KingGroup Head of Retail Banking, ADIB
Mirna SleimanFounder and CEOFintech Galaxy
Jaideep PawarBusiness Head- PlatformFSS
Khalid Esam SaadCEOBahrain Fintech Bay
Fadi ChalouhiGroup General Manager, Retail Banking, Kuwait Finance House
Rami El-DokanyCEOPride Capital
Kirkland MorrisVice PresidentEnterprise Strategy
Justin B. DickersonGeneral Manager- FintechDataRobot
Abdulla Al TuwaijriDeputy CEO, Boubyan Bank
Sara GrinsteadChief Innovation OfficerRAKBANK
Eleni KitraHead of Automotive & Financial Services, MENAFacebook
Mudit SaxenaHead of RetailCommercial Bank of Dubai
Navin GuptaManaging Director, South Asia & MENARipple
Richard UhunmwaghoAVP Group Information SecurityEmirates NBD
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CONFERENCE TRACK HIGHLIGHTS CONFERENCE 1
Raja Al MazroueiEVP, Fintech HiveDIFC
CURRENT STATE OF FINTECHAI, MACHINE LEARNING & ALGORITHMSCHALLENGERS & DIGITAL BANKING
CROSS-BORDER REMITTANCESP2P & SOCIAL PAYMENTSCYBERSECURITY & FRAUD
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ICO’sIn the back end of 2017, Bitcoin reached a value of $11,000. It is no surprise that the rise of cryptocurrencies will continue in 2018, and there will be many more initial coin offerings. Given this trend, fintech startups have two options. They can enter the cryptocurrency industry themselves through an ICO of their own and raise funds with the help of blockchain; or they can “piggyback” on an existing successful cryptocurrency by developing systems and apps that allow customers to utilise that cryptocurrency in their transactions.
InclusionFintech innovation is quickly evolving in response to the needs of the underbanked. Fintech innovators are aware of the challenges and see the potential in pursuing financial inclusion. Not only does it provide a size-able market opportunity, but it also comes with the promise of creating a positive impact on people's lives. This has created the opportunity for real ecosystems to be built, and for real roadmaps to be collaboratively laid out.
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CONFERENCE TRACK HIGHLIGHTS CONFERENCE 2
AUTOMATEPAYMENT INNOVATIONS INCLUSION
BLOCKCHAIN: CONNECTThis summit is about understanding the true potential of blockchain technology.
Amit GoelCEOLet’s Talk Payments
Michele GrossoCo-Founder & CEODemocrance
Jeff BandmanCEOBandman Advisors
Mohamed RoushdyFounderFinTech Bazaar
Suresh Raja GopalanPresident of Product and ServicesFSS
Erwin WissChief Risk OfficerAfrican Development Bank
Ajay RathiDirector Information TechnologyMeraas Holding
Jon MatonisFounding DirectorBitcoin FoundationSenior AdvisornChain
Thomas BuemsenManaging DirectorDorsum
Katharine BuddCEO & FounderNow Money
Ivian Adrian AlbuTransformation Architectdu
Alpesh DoshiCEOFintricity
John BiggsEditorTechCrunch
Chris KabagambeManaging DirectorTop Finance Bank
Ramana KumarHead of PaymentsFAB
Franco BosoniDirector, DMCC Innovation HubDMCC
David BaileyCEOBTC Media
Farshad NowshadiVice President, eStrategySaman Bank
Prajit Datta, STAChief Data Scientist OrganizationBank of America
Jose Francisco FernandezIoT Blockchain Leaddu
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Ghinwa BaradhiCIOHSBC
Moussa BeidasCo-Founder & CEOBridg
Mohamed El SabbanHead of Digital InnovationCommercial International Bank
Ambareen MusaCEOSouqalmal
Shahid SumarCIOSummit Bank Pakistan
Hariraj SubramanianHead of Cash Management Product – GTBGulf International Bank
Nasser ZaghaCIOBank of Jordan
Craig BuchanFounder and CEOQpal
Atyab TahirGM InnovationHBL
Ken KruszkaCEOSnapCheck
Salman AmjadExecutive Head Payment SystemsAl Rajhi Bank
Sammy TuffahaDirector of Digital PaymentsEtisalat
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CONFERENCE TRACK HIGHLIGHTS CONFERENCE 3
Antti ArponenGroup Chief Operating OfficerVirgin Mobile Middle East & Africa
Khaled Abdulkarim Al AhliCEOEazy Financial Services
Waheed RathoreChief Compliance & Enterprise Risk OfficerADCB
Neeraj AggarwalaCo-FounderEasypolicy
Taline VahanianCo-FounderFelix
Avinash BaburCEOInsuranceMarket.com
Wessam SolimanCEOAddengreens
Amol BahugnaHead of PaymentsCBD
MOBILE PAYMENTS & WALLETSB2B PAYMENTSANALYTICS
DIGITAL IDREGTECH INSURTECH
Fintech will continue to disruptThe one thing we can say for certain is that fintech is here to stay and will continue to challenge traditional financial activity. 2018 will be just as critical a year in fintech as 2017 was. Consumers are increasingly open and demanding with respect to new banking innovations. And those forward-looking individuals and firms that can meet those demands will certainly get their market share.
CybersecurityData is the new oil and with so much data being generated every second, hackers are constantly devising ways to acquire it. Most cyber security measures until now have been reactive rather than preventive in nature. In 2018 banks will begin to adopt additional measures to ensure data security at all stages using a combination of encryption, OTPs, biometric authentication and more.
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The rise of fast deliveryOver the last few years ecommerce delivery timescales have dramatically reduced. Customers are demanding multiple delivery options and ‘precise delivery.’
Encouraging loyalty in a disloyal marketplace Everyone is competing to create the perfect customer experience. The real winners when it comes to customer loyalty schemes will be those that capture information about their customers as they shop and utlilise it to the full.
Digital payments Gone are the days where consumers need to take their card out to make a purchase. With buy now buttons, biometric payments and online pins, transactions have become quicker, smoother and more secure than ever before.
Christian EidSenior Director BrandNoon
Pablo DuranteChief Marketing OfficerThe Luxury Closet
Ankit WadwhaCo-Founder & Managing DirectorWadi.com
Almir SmajlovicHead of EcommerceVirgin Megastore MENA
Ulugbek YuldashevFounder & MDAwok.com
Philippe BerardChief Digital OfficerPaytabs
Khalil ShadidCEOReserveOut
John TsiorisCEO & FounderInstashop
Sarah JonesCEOSprii.com
Matthieu GuinardCEOGlambox
Junaid Ali QureshiCo-Founder & CTOElabelz
Bronwyn PattenEcommerce DirectorPepsico
Sreekanth ChetlurHead of E-commerce OperationsLandmark Group
Manal FarhatCampaign DirectorBrand Ripplr
Hisham AlbaharGroup CEOPosta Plus
Ambareen MusaCEOSouqalmal.com
Bassam RizkDirector – Measurement & Data AnalyticsOMD
Alex Perez-FrageroDirector – Strategic PartnershipsWhat3Words
Vivek ShahabadiHead of Data & AnalyticsNamshi
Matthew SliedrechtMarketing DirectorCleartrip
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CONFERENCE TRACK HIGHLIGHTS
CONFERENCE KEYNOTE
FULFILLMENT & DELIVERYPERSONALISATION PAYMENTS & CONVERGED COMMERCE & CONTENT
DISINTERMEDIATION & NEW BUSINESS MODELSPERSONALISATION & CUSTOMER JOURNEYANALYTICS & B2B COMMERCE
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Creating a world-class omnichannel experienceDelivering a world-class omnichannel customer experience has never been more essential. How can traditional bricks-and-mortar propositions evolve to meet the heightened expectations of consumers?
Putting artificial intelligence at the heart of everythingThere are many innovations and developments utilising AI to automate processes and drive efficiency. Trust, transparency and ethics matter more than ever in the AI economy.
The rise of contextual commerceForging more meaningful connections with shoppers, crafting multisensory experiences and encouraging lifestyle loyalty are just a few of the ways that you can provide the ultimate contextual experience for your customers.
Stephen HolbrookExecutive Board MemberKamal Osman Jamjoon
Scott EllisProgramme Director – Department Stores ExpansionAl Tayer Retail
Hussam RaoufManaging DirectorMont Hill
Ashish PanjabiCOOJacky’s Retail
Ahmed Galal IsmailCEOMajid al Futtaim Ventures
Bart DenolfCEO, FranchiseSacoor Brothers
Mustafa DadaDirector of Marketing and CommunicationsAW Rostamani Group
Mohamed GalalCEOeXtra
Anita BakerMENA DirectorLush
Mohamed GalalPresidentTSM Mall Management
Diego AbbaCEOItalist
Ramesh CidambiChief Operating OfficerDubai Duty Free
Khurram SiddiquiGlobal FAAS Robotics Leader and MENA FAAS Digital LeaderEY
Priyanka LakhaniRegional Commercial Director - MEAICollinson Group
Hani SaifCIOeXtra Electronic Stores
Jean-François CodronSVP EMEAMi9 Retail
Hani MasgidiGroup CRM General ManagerAW Rostamani Group
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CONFERENCE TRACK HIGHLIGHTS CONFERENCE 5
Kumar PrasoonGroup CIOCentury Malls, Safeer Group
Furqan ArtharMDSPRET Retail
Asli OkarHead of marketingPhilips Lighting Middle East
OMNICHANNEL EVERYTHINGSTORE 4.0: THE PHYGITAL EXPERIENCE
MALL OF TOMORROWSHOP FIT OUT AND IN STORE DESIGNLOYALTY
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Personalising and humanising your brand will be a differentiating factorPersonalisation is a must, allowing for truly dynamic and real-time delivery of both content and product recommendations.
The rise of mobileEverything is pointing towards m-commerce as the wave of the future for shoppers. Ensuring that you’re ready and optimised has never been more important to avoid shopping cart abandonment.
Voice search will continue to growIt’s predicted that 50% of search will be voice search by 2020. This number will only continue to rise and increasingly affect the ecommerce world.
Alper CelenCEO and Co-FounderJoi
Samya ChahinDirector Digital ServicesDu
Majed M Al-TahanCEO & FounderDanube Online
Kerem KuyucuCo-FounderJustmop
Johan PerssonVP Captain ExperienceCareem
Nader MuseitifHead of Business MENAUber
Khaled AdawiDirector – Arabian PeninsulaProctor & Gamble
Anvita VarshneyFounderDubai Angel Investors
Amira RashadCo-Founder & CEOBulkwhiz
Manar AlkassarMD & FounderHelping ME
Brajesh RawatDirector Ecommerce & OmnichannelGlobal Healthcare Company
Omar ChihaneCEOSellanyhome.com
Shafayat MiahHead of e-CommerceFlyadeal
Amgad SanadHead of EcommerceAl Faisaliah Group – Modern Electrics (SONY)
Gail LivingstoneCOOME Digital Group
Antonia EllisCo-FounderYum by Mum
Daniel Dos ReisSenior Portfolio ManagerDubai Silicon Oasis Authority
Sami EltamawyCTO & Co-FounderInsydo and Brand Ripplr
Paul KennyManaging DirectorAYM Commerce
Emilian PopaPrincipalDigital Growth Africa Middle East
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CONFERENCE TRACK HIGHLIGHTS CONFERENCE 4
CUSTOMER EXPERIENCESEARCH & CONVERSIONUX & CUSTOMISATION & MOBILE
TRANSITIONING FROM ONLINE TO OFFLINECROSS-BORDER COMMERCEINVESTMENT SPOTLIGHT
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DEMO HIGHLIGHTS
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The Seamless Middle East demos are free to attend. Structured around two themes and offer visitors an unparalleled peer-to-peer learning opportunity.
They bring together 50 expert speakers from across payments, fintech, retail and ecommerce to provide insight, showcase innovation, share best practice and discuss ideas to enable change.
25DEMO HIGHLIGHTS
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Over the last ten years, there has been a significant shift in the way the world makes payments; from cash to cards to contactless.
But what technology will dominate the industry next?
What are the opportunities created by developments such as AI and blockchain? What will the younger generation demand from their banks in the future?
And, how can banks respond to increasing interest in digital payments?
These are just some of the issues to be discussed in this demo programme which will address the future of payments, digital payments, fintech and migrating from EMV to dual interface.
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PAYMENTS & FINTECH
15 & 16 APRIL SPEAKERS INCLUDE
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SUNDAY 15TH APRIL 2018 MONDAY 16TH APRIL 2018
Digital Transformation and human touch - Innosoft Solutions Social banking and payment - S2M
Why the 20th century extraordinary isn’t ordinary for payments in the 21st century - Renovite
The one use case blockchain technology - Settlemint
Digital Payment in early adopter markets and roadmap to the future - Gemalto
Change back to Mobile Money - BPC Banking Technologies
Reaching small merchants, the new Eldorado of the banks - Renome Smart
The evolution of payment devices through the years - Verifone
Building a national interoperable mobile payment program - HPS
Using FinTechs to Stay Ahead of the Game - Merchant Suite
Like Magic, Payments Disappear - FSS Technologies
Spire Payments Smart POS: Genesis - Spire PaymentsHow Gemalto Assurance Hub can help you effectively manage your fraud in the ever changing digital age - Gemalto
Operational Transformation Models to Boost the Payments Business - TSYS
Enabling Mobile Money interoperability - Estel Technologies
Financial Inclusion through Technology - UL
Human vs digital : what is the future of customer services in Telecoms? - FUTURETELEBRANCH
Capture new payment opportunities with innovative card offers - Gemalto
Business, Marketing and Operational challenges to perform a smooth migration from EMV Contact to Dual interface cards - Smart Packaging Solutions
Top 5 winning business models in digital issuing, acquiring and mobile wallets - Openway
Robo-Advice & wealth management tools for millennials & other underserved investors - Dorsum
*Session headings and times are subject to change. See website for latest details.
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11:00 How to take a more holistic approach to application security - G+D Mobile Security11:00
The innovative payment system “FingerPayment” - DERMALOG11:30
Reinventing Self Service in a Digital First World - NCR12:00
Payments Acceptance 2.0 - Driving Digital Payments by Enhancing Choice, Convenience and Intelligence - Mahindra Comviva
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Digitization strategies - the necessity today to pave your success of tomorrow - SOFTWARE GROUP
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All companies are being forced to adapt, grow and innovate like never before in order to meet the heightened expectations of today’s tech-savvy, cross-channel consumers.
Consumers don’t just want to find you online, they want to interact and transact in their own time and on their terms.
From getting online and delivering the ultimate customer experience through to taking the instore experience to new heights, these Seamless demos are crafted to address the challenges and latest innovations spanning all verticals of the retail landscape.
Innovating is no longer a choice for retailers, it is a necessity to thrive in this connected world of commerce.
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RETAIL & ECOMMERCE
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SUNDAY 15TH APRIL 2018 MONDAY 16TH APRIL 2018
Optimising cash management - Gunnebo The Digital Commerce Vision: Success led by your customer - Magento
Power of recurring payment – Subscription Commerce - Krish TechnoLabs Top 10 tips to market your ecommerce business online - Fashion Harbour
Enabling a seamless final customer experience with modern Omni-channel POS systems - NaviParter
Developing a holistic payment Strategy - HyperPay
The marketplace opportunity for retailers and brands - Neteven
How can marketers increase online sales through personalization? - Avetti MENA FZE
How to take your customer from engagement to purchase - EVOLVABLE
AI and Retail: How AI Will Transform the Industry - DataProm: Sell more with BigData How to deliver world class omnichannel experiences - Magento
How is Technology shaping the Indian E-commerce Supply Chain? - Unicommerce Tapping into the power of digital marketing and social media - Visualsoft
Ecommerce performance and security - Akamai
Harness the power of ecommerce to fuel online sales and in-store footfall - Azur Digital
‘Technology alone is not enough’ - How to successfully manage loyalty programmes in an omnichannel era - Azur Digital
Bringing online payments to the offline world - Telr User Engagement & Retention Marketing in E-commerce - Webengage
Driving loyalty through personalized shopping experience - Intellect Commerce Ltd Google Cloud for E-commerce - Google Cloud
Showcasing Fawter Online: Accepting Online Payments; No Mobile App, No Website - STS PayOne
Applying AI to offline retail to create a level playing field - Capillary TechnologiesHow Entrepreneurs and SMEs can be empowered on SOUQ Marketplace - SOUQ.com
5 case studies: How leading retail & e-commerce companies have increased warehouse efficiency with automation - Swisslog Middle East
Performance Marketing in the era of Influencers - Araby Ads
Sell the way your customers buy! - Mi9 Retail
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Re-Think Your Strategy for Last Mile logistics - URBANTZ13:30
VISITOR ATTRACTION HIGHLIGHTS
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Seamless Middle East 2018 will play host to many visitor attractions, bringing to life the learning from the conference and demos through a series of thought provoking installations and live interactive launches, showcases and interviews, located within the
exhibition floor.
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ECOMMERCE UNIVERSITY PITCH-OFFSFINTECH SHOWCASE SEAMLESS TVLAUNCH PAD START-UPS
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Taught by the industry - Redbox Digital, SmallWorld, Arvato, HyperPay and FashionHarbour – each session offers practical advice to optimise your ecommerce business.
SESSIONS INCLUDE
• Step by step guide to choosing your logistics partner
• Top 10 tips to market your ecommerce business
• How to leverage virtual communities
• How to build and grow your community
• What to look for when choosing your payment process
• Tapping into the power of digital marketing and social media
• Strategies for marketing, sales and promotions
• 7 actionable tips to ensure SEO
• How to take your customer from engagement to purchase
SPEAKERS INCLUDE
How To Build, Launch And Grow A Profitable Ecommerce Business
Starting an ecommerce business is hard work with many steps and decisions that need to come together at the right time.
To help, we have put together a one day programme that takes you all the way through the process.
The Ecommerce University on Monday 16 April, is a one day programme devoted to helping you build, launch and grow a profitable ecommerce business.
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ECOMMERCE UNIVERSITY
VISITOR ATTRACTION HIGHLIGHTS
www.terrapinn.com/SeamlessMEPreview REGISTER FREE
MONDAY 16TH APRIL 2018, RETAIL & ECOMMERCE DEMO THEATRE
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AMONG THE COMPANIES SHOWCASING ARE
New for 2018, this fintech showcase will feature an all-star lineup of international and regional fintech companies, transforming transactions across retail banking, institutional and corporate banking, insurance and lending.
Located just outside the main conference, visitors interested in exploring the latest fintech innovation should head to this dedicated showcase.
Designed specifically for you to help meet your technology, customer service and marketing needs, it is a must-see on the exhibition floor.
Plus, it is the most effective way to stay ahead of fintech innovation in the Middle East
Altkamul - Will be launching a mobile payment solution at the event.
Credits - Blockchain based remittance service that can process at 1000th of the speed of Etherium and at 1000th of the cost
LKNET - An independent agency specialized in web and mobile development.
FRS Labs - a digital solution that allows customers to open bank accounts from the comfort of their homes in a couple of minutes.
Malaysia Microelectronics Solutions - Successfully developed the 1Malaysia Smart chip, a highly secured flash-based micro controller smart card IC for Malaysian National Identification Card (MyKAD)
NymCard - Solutions that allow banks and FI's to launch innovative Card Programs and provide customers with mobile user experience. Card programs that are designed to be Mobile first products providing a foundation for today and into the future.
ATMdroid - a Linux-based open source ATM and switch supporting ISO 20022 and ISO 8583. The source code, configuration files, data formats, drivers, and blue prints for the mechanical parts are dual licensed (Affero GPL and commercial license). ATMdroid will decrease your purchase price and your TCO.
Twixor - An Actionable Instant Messaging (AIM) platform supplemented with Artificial Intelligence which does not even require an app to reach your customers
Orounda PSP - An online payment service provider, that deploys more than 50 payment methods, run and integrate PCI certified platform
Valopay - Solutions to allow anyone to send payment to any merchant easily and securely. Just type in the product code from any merchant, and make online payment instantly. No need to worry about having cash or paying in the store, pay online anytime.
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FINTECH SHOWCASE
VISITOR ATTRACTION HIGHLIGHTS
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commerce
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One of the busiest attractions on the exhibition floor. This is where genuine innovation is showcased as the latest products and services never before seen in the Middle East are unleashed.
It’s an exciting focal point for press, investors and buyers looking to learn about the newest technologies which are transforming the way we do business and will give you a competitive advantage in a crowded market.
Companies included in this year’s launch pad are Beijing Wiseasy Technology, Capillary Technologies, DataProm, Intellect Commerce, Invomate, Krish TechnoLabs, Microblink, Network International, Renome-Smart, Software Group, Twixor and V-Count, with more to be announced.
Twixor
Appless Mobility
Product TWIXOR
Krish TechnoLabs
Multi-Vendor Ready Marketplace Solution
Product Rocket Bazaar
Microblink
Full ID card scanning for UAE
Product BlinkID featuring UAE ID
RENOME-SMART LLC
Cashierless automation of payments for retailers, merchants and banks
Product SR2000
DataProm
We create solution that allow shoppers to interact with online-stores
Product DataProm
GENERICS
If every ear is unique, why settle for earphones made to fit all ears?
Product GENERICS
V-Count
Gender Recognition in Retail Analytics
Product Gender Recognition
Invomate
Product launching
Product INVOMATE
Beijing Wiseasy Technology Co., Ltd.
New business blueprint rewrites payment ecosystem
Product Wise-NET5, Wise-MINI2
Intellect Commerce Ltd.
Driving loyalty through personalized shopping experience
Product nGage
Network International
N-Genius - More than meets the eye
Product N-Genius
Capillary Technologies
How to Win consumers in the EasyVerse™?
Product EasyVerse
43
LAUNCH PAD
VISITOR ATTRACTION HIGHLIGHTS
www.terrapinn.com/SeamlessMEPreview REGISTER FREE
44
With the explosion of new and innovative ecommerce companies over the past 12 months, Seamless Middle East presents one of the biggest opportunities in the region. Visit the Start-Up Zone to meet groundbreaking start-ups in the regional commerce space.
Dave.AI is an Intelligent Sales Companion that is reinventing the buying experience for customers in offline retail using state of the art Artificial Intelligence. Dave.AI powers In-Store Sales Staff using a mobile/tablet application or can be used in a kiosk as a virtual sales person. Dave.AI features unique features enabling retailers to provide an elevated product discovery experience for customers & drive incremental revenues.
Visit Dave.AI at Stand E-W6
Snash is a mobile application that helps FMCG brands to access the basket size & identify consumer-purchasing habits. With the lack of accurate consumers’ data in the region and the excess spending in offline media, Snash is the first mobile platform in the Middle East, which provides partnering brands with REAL & LIVE consumer data for FMCG brands. Such data is provided through driving shoppers to purchase, validate their purchase via a photo of the receipt and then rewarding them with various monetary awards and gifts.
Visit Snash at Stand E-W4
Tinyclues is the leading AI-first Marketing Campaign Intelligence solution enabling companies to generate additional revenue through intelligent campaign targeting and planning. Tinyclues’ solution uses Deep Artificial Intelligence to identify future buyers for any promoted item, even in the absence of recent intent.
Visit Tinyclues Places at Stand E-U31
AKYASI (meaning 'my bags' in Arabic) is a new and unique mobile application which aims to facilitate a seamless and hassle-free experience for its users. In collectivising shopping districts, logistics operations and the shoppers themselves, this innovative application, through easy-to-use technology, aims to make shopping fun again through allowing users to enjoy a care-free shopping journey. Thus, users of the AKYASI application no longer have to worry about carrying overloaded bags while strolling around shopping districts, diving in and out of shops and restaurants and most exhaustingly, when making the long trek to the car park after calling it a day.
Visit AKYASI at Stand E-V30
45
START-UP ZONE
VISITOR ATTRACTION HIGHLIGHTS
www.terrapinn.com/SeamlessMEPreview REGISTER FREE
46
SPONSORED BY OMA EMIRATES GROUP
FINTECHS & COMMERCE STARTUPS FROM ACROSS THE WORLD
5 to 10 fintech’s and commerce startups will have five minutes each to pitch their product or solution to our expert panel made up of VC’s, funds and consultants. These innovative, early-stage companies will come head-to-head live and on stage at Seamless Middle East 2018.
In these five-minute pitches, competitors will try to convince our industry experts that their business model, technology or platform is going to be a game changer that will revolutionize the region's fintech industry.
FRS Labs, biometric identity verification and fraud prevention solutions for Banks, Insurance and Telecoms.
Products
Atreus Powerful and real-time fraud detection. For Telecoms, Banks and Insurance Industries. Prism: Prevent international revenue share fraud (IRSF) and Wangiri fraud in real time.
Vistas A smart visitor management system. As it should be. Simple, welcoming and secure.
Fotopod Your secure digital identity photograph. Anytime. Anywhere.
www.frslabs.com
WINNER OF SEAMLESS NORTH AFRICA 2018 PITCH OFF
• Up to USD$500,000 in funding available courtesy of OMA Emirates Group. Funding is not limited to one winner. Multiple winners may qualify for funding equally up to USD$500,000.
• Cash prize of USD$5,000 courtesy of OMA Emirates Group
• Shortlisted finalists will be provided with a free start-up pod at Seamless Middle East 2018 to showcase their innovative solutions
47
THIS YEAR’S PRIZEPITCH-OFFS
VISITOR ATTRACTION HIGHLIGHTS
www.terrapinn.com/SeamlessMEPreview REGISTER FREE
KEYNOTE CONFERNCE Monday 16 April4pm
48
In-depth, hard-hitting interviews with all the leading payment disruptors and innovators, business leaders from across the payments, fintech and retail industry.
Consisting of in-depth 20-minute, back-to-back, one-on-one interviews throughout the day on Sunday 16 and Monday 17 April, this is your chance to hear them if you missed them on the main stage.
Glimpse of the interview line-up
49
SEAMLESS TV QUESTIONS THEY MIGHT FACE
VISITOR ATTRACTION HIGHLIGHTS
www.terrapinn.com/SeamlessMEPreview REGISTER FREE
Scott EllisProgramme Director – Department Stores ExpansionAl Tayer Retail
Paul KennyManaging DirectorAYM Commerce
Waheed RathoreChief Compliance OfficerAbu Dhabi Commercial Bank
Matthieu GuinardCEOGlambox
Will ecommerce kill the retail industry?
With changing customer expectations in the digital age, what are the key factors to consider when it comes to consumer payments?
What are the main obstacles restricting the Middle East’s ecommerce industry?
What do bricks and mortar retailers need to do to compete with ecommerce players?
What are the key things customers expect of an ecommerce platform?
Who or what are the key disruptors in the payments industry this year?
How important are payments when it comes to creating a seamless commerce experience?
What does the future of the store look like in your opinion?
How far away are we in the Middle East from omnichannel retailing? What are the key obstacles that stand in the way?
Nasser AlZaghaCIOBank of Jordan
Erwin WissChief Risk OfficerAfrican Development Bank
Prajit DattaChief Data Scientist OrganizationBank Of America Corporation
Majed M. Al-TahanCEO & FounderDanube Online
EXHIBITION HIGHLIGHTS
Card manufacturers, components,
manufacturing
Ecommerce platforms and Checkout carts
ICT infrastructure
and Cloud
Identification & Biometrics
Payment networks and
OTTs
Omnichannel and Digital
Banking
ERP, Inventory management
and SCM
Authentication, Testing & Chip management
Fintech
Government
Digital marketing &
SEOPOS, Self-service &
ATM’s
Delivery, fulfilment, packaging
In-store technology and media
Payments & checkout
carts
ePayments
Data, Analytics, Loyalty &
CRM
Cash management,
security
Payment processors &
Gateways
Resellers & Systems Integrators
Consultants and advisory
Mobile, Digital &
IoT
Cyber Security
Shopfit-out & design
52 53
PAYMEN
TS &
FINTEC
H
54 55
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NEW EXHIBITORS FOR 2018
Credits - Blockchain based remittance service that can
process at 1000th of the speed of Etherium and at 1000th of
the cost.
GET Group - have a new banking product
Madfooat.com - The first e-payments company in Jordan,
and operate eFawateerCom; the national electronic bill presentment and payment
service
Geidea - Will be showcasing a next-generation ATM machine,
the first of its kind in this region.
NymCard - Solutions that allow banks and FIS to launch innovative Card Programs and provide customers with mobile
user experience.
Polysolutions - Chinese based company that produces a comprehensive range of
cards, process technology and detection methods.
Datarobot - Automated machine learning platform
used for fraud detection, measuring credit risk, pricing,
and AML.
IDEMIA - proposes a powerful identity verification service for secure, seamless remote user identity acquisition and
verification.
mada - mada is the new indentity of SPAN, the Saudi
Payment Network
FOO - A fintech provider focusing on Technology, Innovation, Expertise and
Quality.
IXLA - XLA provides equipment for the industry of plastic card personalization by using laser
engraving technology
Optaglio - World’s leading provider of state-of-the-art
hologram security and world leader in electron lithography.
Dorsum - An AI Bot that can be used for customer onboarding through all digital channels,
including social media.
Innosoft Solutions - Video banking and video
conferencing solution for next level CX.
ATMdroid - A Linux-based open source ATM and switch supporting ISO 20022 and ISO 8583. ATMdroid will decrease your purchase price and your
TCO.
Futuretelebranch - Videoconferencing kiosk
that can handle all in branch transactions.
LKNET - An independent agency specialized in web and
mobile development.
PAX technologies - one of the fastest growing payment
industry providers
PAYMEN
TS &
FINTEC
H
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NEW EXHIBITORS FOR 2018
SADAD – An online payment system introduced by the Saudi
Arabian Monetary Authority (SAMA)
Simon-Kucher & Partners - Boutique consultancy
helping banks with digital transformation and pricing
Valopay - Solutions to allow anyone to send payment to any merchant easily
and securely. Just type in the product code from any merchant, and make online
payment instantly.
Twixor - An Actionable Instant Messaging (AIM) platform
supplemented with Artificial Intelligence which does not
even require an app to reach your customers.
RETA
IL & ECO
MM
ERC
E
commerce
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NEW EXHIBITORS FOR 2018
Akyasi - Mobile app to facilitate shopping experiences
(Scan in-store and get delivered anywhere in mall or
at your house).
Capillary Technology - develops technologies and
solutions that help you understand, engage, enable easy experiences and retain
your consumers.
Google Cloud - Injecting AI into every function of the business.
Powerful analytics.
Arvato - implements and operates end-to-end the most
advanced loyalty engines, CRM and multichannel marketing campaigns.
Axis Communications - network video has
revolutionized the way retail professionals work with loss
prevention, store optimization, fraud detection, security and
customer service.
Arvind Internet - Proprietary technology stack that connects inventory & customers across
online offline channels
Azur Digital - helps brands implement their ecommerce,
loyalty programme and customer marketing projects
in full confidence.
DataProm - data driven solutions for online retailers.
Dave.AI - An Intelligent Sales Companion that is reinventing
the buying experience for customers in offline retail
using state of the art Artificial Intelligence.
Epson - helps retailers stay ahead in today’s fast-moving
retail environment.
EasyRewardz - helps 100+ retail brands manage their
CRM, Loyalty & Rewards program using Intelligent & fluid technology seamlessly.
Foodics - an iPad based Restaurant Management
System in the Cloud.
Gunnebo - Cash - Cut the number of hours spent on cash
handling, reduce cash losses and slash lead times on bank credit by creating an efficient on-site cash handling process.
HP - HP ELITEPOS Transforms the retail space with a
versatile point of sale system that elevates the customer experience and supports
critical business operations.
Intellect Commerce - provides full spectrum true Omni-channel solutions (Brick & Mortar, E-Commerce &
Mobility).
Insider - are launching an AI based Digital experience
delivery platform for marketers. Launching it a
week before Seamless and want to make some noise
about it at the show.
LogiNext - Cloud-based, Enterprise SaaS Platform for Field Service Management.
Collinson Group - Our expertise and solutions help some of
the world’s best-known brands to acquire, engage and retain
customers.
RETA
IL & ECO
MM
ERC
E
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NEW EXHIBITORS FOR 2018
Swisslog - State of the art warehousing automation
technology for ecommerce and retail, robotic and data driven
solutions.
PostaPlus - providing the leading customised local delivery solutions for the
regions ecommerce companies.
Svarn Infratel - retail shop fittings outfit, providing
services like Turnkey projects.
Tinyclues - leading AI-first Marketing Campaign
Intelligence solution enabling companies to generate
additional revenue through intelligent campaign targeting
and planning.
Twistar - is aiming to help you make a deeper and more meaningful connection with
your customers to better serve their needs.
Udentify - Computer vision-based customer analytics
system that tracks customer shopping behaviour & reports insight data to optimise the
retail stores.
mada - mada is the new identity of SPAN, the Saudi
Payment Network.
Modern Expo - a leading international manufacturer
and supplier of complete retail and storage solutions.
Neteven - They are connecting international marketplaces,
e.g. Noon with eBay.
NaviPartner - NP Retail is a future-proof POS system for
retail and attractions. The POS system is fully integrated with
Microsoft Dynamics NAV.
Philips Lighting - Building a shop window with their space to showcase their solutions.
Retail Pro - saves retailers time and money by streamlining
POS, inventory management, customer experience, and
more.
Sewoo - Printing solutions are widely used in distribution
field such as department store, supermarket and retail store.
Sealed Air - Global leader in eCommerce packaging
solutions.
Segmentify – data driven real time personalisation.
Softbank Robotics - Humanoid robots such as Pepper and NOA, one, today, bringing
in brick & mortar stores the power of e-commerce sites.
Talkwalker - A listening and analytics company that empowers over 1,000 brands and agencies to optimize the
impact of their communication efforts.
Mi9 Retail - customer engagement solutions that bridge the gap between the
digital and physical shopping worlds.
RETA
IL & ECO
MM
ERC
E
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NEW EXHIBITORS FOR 2018
Urbantz - Revolutionary cloud based software to manage
last mile, they have just signed Carrefour in UAE.
V Count - helps retailer drive business growth through
visitor analytics by tracking customers in physical
locations.
PRODUCT DIRECTORY
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CYBER SECURITY
ERP, INVENTORY MANAGEMENT AND
SCM
IN-STORE SECURITY
CARD MANUFACTURERS,
COMPONENTS, MANUFACTURING
PREPAID CARDS
DELIVERY, FULFILMENT, PACKAGING
GOVERNMENT
OMNICHANNEL AND DIGITAL
BANKING
CONSULTANTS AND ADVISORY
SHOPFIT-OUT & DESIGN
ECOMMERCE PLATFORMS AND
CHECKOUT CARTS
IDENTIFICATION & BIOMETRICS
PAYMENT PROCESSORS AND
GATEWAYS
AUTHENTICATION, TESTING & CHIP MANAGEMENT
POS, SELF-SERVICE & ATM’S
DATA, ANALYTICS, LOYALTY & CRM
FINTECH
MOBILE, DIGITAL AND IOT
CASH MANAGEMENT, SECURITY
RESELLERS & SYSTEMS
INTEGRATORS
DIGITAL MARKETING & SEO
ICT INFRASTRUCTURE
AND CLOUD
PAYMENT NETWORKS AND
OTTS
EPAYMENTS
IN-STORE TECHNOLOGY AND
MEDIA
PAYMENTS AND CHECKOUT CARTS
www.terrapinn.com/SeamlessMEPreview REGISTER FREE
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DU
CT DIR
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68 69
Dave.AI E-W6
Twistar E-W2
DataRobot C110
Udentify, INC E-W10
Dorsum D122
Barnes International M40
Credits P-C10
Compass Plus D112
DERMALOG Identification Systems GmbH
C72
Elyctis C113
FIME A84
GET Group Holdings Ltd B110
IXLA M42
Schreiner PrinTrust G80
Shenzhen MDigital Technology Co., Ltd
F54
UL TS F106
ARTIFICIAL INTELLIGENCE
AUTHENTICATION, TESTING & CHIP MANAGEMENT
BLOCKCHAIN
1
AdvanIDe A100
Austria Card M59
BG Ingénierie A84
CMRFID Technology CO., Ltd F102
Evolis J5
FIME A84
FutureCard L10
Gemalto M10
Giesecke & Devrient I30
Guangzhou Mingsen Technologies Co., Ltd
I52
IDEMIA J10
Infineon Technologies F104
Infotec Systems E10
Inkript Industries Holding M50
Jiangyin Zhongka Card-Base New Material Co., Ltd
C122
Jin Guan Technologies (Shenzhen) Co., LTD
J60
Kede Tech M56
KYTronics M58
CARD MANUFACTURERS, COMPONENTS, MANUFACTURING
Mabna Card Aria M41
Malaysia Microelectronic Solutions Sdn Bhd
P-C5
Matica Technologies O10
MÜHLBAUER D80
NBS Technologies E20
Oasys Technologies Q61
Optaglio D85
OSTCARD I60
Polysolutions F92
Printcolor Screen AG G82
SCSPro Co Ltd E-V50
SDI China H64
Shanghai Realsmart Technologies A110
Shenyang Piotec Technology Co., Ltd
A108
Shenzen Dejian Intelligent Co., Ltd C-120
Shenzen Liangbida Technology Co. Ltd
J62
Shenzhen Decard Smartcard Tech Co., Ltd
C80
Shenzhen Mingte Tech Co., Ltd. M54
Shenzhen Suprint Smart Technology Co.,Ltd.
C81
Shenzhen Xinye Intelligence Card Co., Ltd.
F60
Smart Packaging Solutions A104
United Security Printing C90
Wuhan Tianyu Information Industry Co., Ltd.
C126
Yuanmingjie Technology (YMJ) M46
Gunnebo E-T30
CASH MANAGEMENT, SECURITY
DataProm - sell more with BigData E-T40
Altius Product Content Solutions E-W1
EY E-R30
FIME A84
Simon-Kucher & Partners A106
CONSULTANTS AND ADVISORY
ACI Worldwide P30
FIME A84
CYBER SECURITY
Thales D70
PRO
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SADAD P20
S2M J30
Areeba H20
Fast Track Technology E-W11
Credits P-C10
FIME A84
eMCREY H50
Mi9 Retail E-X42
EPAYMENTS
Avetti Commerce E-X50
DubaiStore E-Q10
DataProm - sell more with BigData E-T40
Ecomz E-W30
Fashion Harbour E-W13
INVOMATE E-W50
Krish TechnoLabs E-Z30
Like Card E-S21
STS PayOne E-Q30
TECHTONIX E-W9
Visualsoft EY-21
Verifone J20
X-Cart ER44
Magento E-W42
Netevenno stand
Redbox Digital E-W42
Segmentify E-W50
ShopGo E-W3
Algolia E-V42
Areeba H20
Altius Product Content Solutions E-W1
ECOMMERCE PLATFORMS AND CHECKOUT CARTS
Sealed Air E-R42
Urbantz E-W15
what3words E-V41
Proxera E-U50
WebEngage E-R24
TECHTONIX E-W9
ACI Worldwide P30
admitad GmbHno stand
ArabyAds E-S22
Choueiri Group E-S10
emarsys E-X40
EPAM E-V43
EVOLVABLE E-W12
Insider E-R20
OMDno stand
DIGITAL MARKETING & SEO
Al Thika E-S46
Fast Track Technology E-W11
Posta Plus E-W20
Salasa E-S50
DELIVERY, FULFILMENT, PACKAGING
Collinson Group E-U30
Comarch E-W32
DataRobot C110
DataProm - sell more with BigData E-T40
Easyrewardz E-S30
Google Cloud E-T5
Infinia Services and Solutions E102
Intellect Commerce Limited E-U40
Mozaic Innovative Solutions E-W8
OMDno stand
Mi9 Retail E-X42
Proxera E-U50
SoftBank Robotics Europe E-W34
Talkwalker E-U41
Twistar E-W2
Udentify, INC E-W10
Arvind Internet E-R22
AWRostamani Shift Technologies E-T5
Capillary Technologies E-Y22
Alhamrani Universal Company O20
Algolia E-V42
DATA, ANALYTICS, LOYALTY & CRM
Algolia E-V42
ERP, INVENTORY MANAGEMENT AND SCM
PRO
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FIME A84
Algolia E-V42
Fast Track Technology E-W11
Areeba H20
FIME A84
Mozaic Innovative Solutions E-W8
Areeba H2
Mozaic Innovative Solutions E-W8
Simon-Kucher & Partners A106
3
IDOL Technologies E-T41
Dongguan Lifangmei Electronic Technology
E-R40b
IMPLEMENTATION PARTNER & SYSTEM INTEGRATION
IN-STORE SECURITY
GENERICS E-W7
LPFLEX E-S43
Mi9 Retail E-X42
Rice Microelectronics E-U32
Philips Lighting E-U21
Proxera E-U50
RPG E-Y31
SEWOO (J. Stephen Lab., Ltd.) E-R50
V-Count E-U42
ARAVEN E-Z22
Axis Communications E-Q32
Ezidone E-S52
IN-STORE TECHNOLOGY AND MEDIA
AKYASI E-V30
ATMdroid PC13
Credits P-C10
Estel Technologies G60
Gemalto M10
Google Cloud E-T5
IDEMIA J10
Infotec Systems E10
LKNET P-C8
Microblink E-U43
MOBILE, DIGITAL AND IOT
Orounda PSP P-C2
Twixor P-C7
ValoPay P-C9
Al Rowad IT Solutions E-U10
Dubai Commercity E-U10
FIME A84
mada P20
Sharjah Media City (Shams) E-W40
Taitra E-U52
Svarn Group E-Y30
ACI Worldwide P30
Entrust Datacard N30
Fast Track Technology E-W11
ICT INFRASTRUCTURE AND CLOUD
IDENTIFICATION & BIOMETRICS
GOVERNMENT
FOO C115
FRS Labs P-C4
Altkamul P-C4
ACI Worldwide P30
FIME A84
Geidea B100
Areeba H20
Credits P-C10
Dorsum D122
FINTECH
DataProm - sell more with BigData E-T40
Fast Track Technology E-W11
LogiNext E-Y20
Mojix Inc E-T43
Salasa E-S50
Swisslog Middle East E-V31
Unicommerce E-Z24
Noqodi E-Q10
Mojix E-T43
PRO
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FIME A84
STS PayOne E-Q30
Telr E-T42
Geidea B100
Areeba H20
Twixor P-C7
Philips Lighting E-U21
4
Hightech Payment Systems K40
MerchantSuite F80
Network International L.L.C. P10
OpenWay E92
PayTabs EQ20
Pcard I10
TOSAN Techno C84
TSYS A86
Areeba H20
Checkout.com E-V40
Erabia E-S46
HyperPay E-Q2
PayTabs EQ20
STS PayOne E-Q30
Telr E-T42
X-Cart ER44
Verisoft C70
Wirecard P32
PAYMENTS AND CHECKOUT CARTS
Advanced Technology Corporation Co, LLC
K30
Advantech M51
Areeba H20
BBPOS M47
POS, SELF-SERVICE & ATM’STinyclues E-U31
Twixor P-C7
MadfooatCom F91
Mercury Payments Services LLC P4
Mint Middle East LLC J30
ACI Worldwide P30
AFS F10
Areeba H20
BPC Banking Technologies D90
Cardtek F52
FSS L30
Global Payment Services (GPS) G52
PAYMENT PROCESSORS AND GATEWAYS
PAYMENT NETWORKS AND OTTS
Partner Tech Middle East E-Q42
Retail Pro International LLC E-V20
SCSPro Co Ltd E-V50
SOFTWARE GROUP M44
SPRT (Beijing Spirit Technology Development Co.,Ltd)
E-R42
TPAY MOBILE E-S20
Arvato E-U31
Aurionpro Solutions G50
Azur Digital E-U31
Bixolon E-W42
Bluebird Inc E-Q40
SNASH E-W4
OMNICHANNEL AND DIGITAL BANKING
Dorsum D122
Epson Europe B.V E-T10
Finesse Global G84
Foodics E-S32
HP Computing and Printing Middle East FZ-LLC
E-U20
Innosoft Solutions M60
Mi9 Retail E-X42
Microblink e-u43
NaviPartner E-T46
Shenzhen ZCS Technology M55
NymCard P-C11
Rambus E100
RenovITe Technologies Inc E92
OMDno stand
Proxera E-U50
Beijing Wiseasy Technology Co., Ltd. L20
Bitel Co., Ltd N22
PRO
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76 Shenzhen Sunson Tech Co, Ltd F50
Shenzhen Xinguodu Techonlogy Co., Ltd
I20
SPECTRA Technologies M20
GSS International N10
Spire Payments G20
SZZT Electronics Co., Ltd J50
Telepower Communication Co.,Ltd J60
TopWise Communications Co.,Ltd E22
Vanstone Electronic (Beijing) Co., Ltd
M45
Verifone J20
Wisecard Technology Co.,Ltd C80
5
C3 Card G10
Alhamrani Universal Company O20
Almoe Digital Solutions D110
eTOP Solution I5
Geidea B100
PREPAID CARDS
RESELLERS & SYSTEMS INTEGRATORS
Partner Tech Middle East E-Q42
FIME A84
Retail Pro International LLC E-V20
SCSPro Co Ltd E-V50
SEWOO (J. Stephen Lab., Ltd.) E-R50
Quadd Solutions E52
RENOME H52
Sensis C124
Shanghai Smartpeak Technology Co.,Ltd
E80
Shenzhen Justtide Tech Co., Ltd J52
Shenzhen Seaory Technology Co., Ltd
I40
GWI C62
Hangzhou Sunyard Technology Co., Ltd.
G30
Ingenico Group D82
Intellogate F64
Houge Technology I50
Infotec Systems E10
HP Computing and Printing Middle East FZ-LLC
E-U20
ITWell Co., Ltd E-Y32
KeyBS H10
MagTek C70
MBME C100
NaviPartner E-T46
MDSL F100
NCR G40
Nearex Pte Ltd F93
Network Intelligent Payment Solutions
L50
NT.Payments H62
PAX Technology C84
Payswiff D83
OMA Emirates C82
Smart Vision for Information Systems
J40
Smartworld Computer Trading E50
AKYASI E-V30
SHOPFIT-OUT & DESIGN
Credits P-C10
Modern-Expo Group EP-A60
SMART CONTRACTS
Philips Lighting E-U21
Shenzhen COSUN Sign Engineering Co.,Ltd
E-R40a
Suzhou Beisco E-S40
Suzhou Hongyuan Business Equipment Manufacutring Co.,Ltd
E-S41
Zhongshan Zhenda Display Co.,ltd E-R40c
identiti E-U33
DataProm - sell more with BigData E-T40
IDOL Technologies E-T41
Philips Lighting E-U21
Fast Track Technology E-W11
Castles Technology L40
CILICO Microelectronics E-S44
Crane Payment Innovations L60
Dspread Technology (Beiijing) Inc. C112
DynamiCode Company Limited E-S41
EP INTELLIGENT TECHNOLOGY CO.,LTD.
O5
Fujian Landi Commercial Equipment Co., LTD.
E-Q22
Futuretelebranch C114
Geidea B100
Foodics E-S32
Epson Europe B.V E-T10
Bixolon E-U4
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77
GAME ZONE
KEYNOTE CONFERENCE
PREMIUM LOUNGE RETAIL
ECOMMERCE
CONFERENCE 4
CONFERENCE 2
CONFERENCE 3
CONFERENCE 1
ENTRANCE ENTRANCE ENTRANCE ENTRANCE
ENTRANCE
CONFERENCE 5
SALES STAND
LAUNCH PAD
SEAMLESS TV
CAFE
CAFE
CAFE
HALL 7 HALL 8
HA
LL 4
HALL 5 HALL 6
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PREMIUM LOUNCH PAYMENTS / NETWORKING LOUNGE
PAYMENTS FINTECHDEMO THEATRE
RETAIL ECOMMERCEDEMO THEATRE
NETWORKING
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Seamless Middle East 2018 will feature one unique exhibition opening. The “Official event inauguration and exhibition opening” is at 1030 on Sunday 15th April.
Our networking team works year-round building important relationships with key buyers from across the Middle East and will have a delegation of VIP buyers of payments and commerce technology, with purchasing power of millions of dollars, attending the show. Contact [email protected] if you wish to apply for the VIP Buyer Program.
It’s much better to be in the inner circle than standing on the sidelines – these interactive roundtable sessions in the conference are your chance to meet the Middle East’s top retailers, banks, telcos and brands. Leave here buzzing with actionable ideas that will revolutionise your business and with the contacts to make change happen.
Do you struggle to get meetings with your key prospects? Do you know what you would say if you got them in a room for 30 seconds? Get working on your pitch now. Conference ticket holders get access to an intense hour of speed networking where you will exchange business cards with more buyers than you could meet in a year!
Welcome to Jujama, a networking application for the attendees of Seamless Middle East 2018. This powerful app brings the event to your mobile device and allows you to:• See the attendee list and send out meeting requests• View the full agenda and floor plan• Pull your information from LinkedIn to update your profile • Network and post discussions to our live thread• View the sponsors and exhibitors Watch out for an email from [email protected] the networking concierge; this will contain your login details.There were more than 750 pre-arranged meetings through the app last year so make sure you don’t forget to login and make the most of the networking opportunities available.Register for Seamless now and get started!
We understand that relationships matter more than ever and at the end of the day, the success of Seamless Middle East will be determined by the number of quality contacts you make.
We’ve added several new initiatives alongside the annual networking features to accelerate collaboration and stimulate business connections.
With speed networking, peer-to-peer roundtables, private networking rooms, exhibition tours, the Seamless Awards, a new mobile app and more.
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OFFICIAL OPENING
VIP BUYER PROGRAM
PEER-2-PEER ROUNDTABLES
SPEED NETWORKING
CONNECT WITH JUJAMA
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SEAMLESS MIDDLE EAST AWARDS
86 The Seamless Awards are the leading awards for the payments, ecommerce and retail industry.
Our mission is to identify and reward those companies and individuals who have demonstrated an unparalleled ability to succeed, continually set standards of excellence and who will be the future stars of the industry.
The winners and finalists of the awards are not only the industry’s most promising companies but more importantly they are your customers and your prospects.
Position yourself alongside the companies that are changing the face of the industry.
An expert panel of industry professionals have judged the Awards and shortlisted the finalists.
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REGISTER FREE www.terrapinn.com/SeamlessMEPreview
AWA
RD
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Ahmed Alrefaei, COO, Arab Bank for Investment & Foreign Trade – Al Masraf
Majed M Al Tahan, Co-Founder & CEO, Danube Online, Founder & CEO, AYM Commerce
Suvo Sarkar, Senior EVP, Head of Retail Banking and Wealth Management, Emirates NBD
Tanaz Dizadji, Founder and CEO, insydo & Brandripplr
Vural Cifci, Vice President Digital Marketing, STARZ PLAY
Promoth Manghat, CEO, UAE Exchange
AYM Commerce
Bhive
ManCave UAE
MyList
Star Wheeler
Trukker Technologies
WhizzTips
Xplorer 3D
Yum by Mum
Ajar Online
Arab Financial Services & Batelco- bwallet
Bridg- OneConnect Solution
Dorsum- Botboarding Solution
FOO & CrediMax- MaxWallet
IDEMIA- EKYC
IrisGuard- EyePay
Mahindra Comviva- payPLUS
Monami Tech- Lendme
ACI Worldwide
Diebold Nixdorf
ECOMMPAY
IrisGuard
Najm
Noor Bank & UB QFPay
Payment International Enterprise
Spire Payments
Abu Dhabi Commercial Bank ADCB Traveller MasterCard World Credit Card
Abu Dhabi Islamic Bank ADIB & Booking.com Visa Cards
Bahrain Credit Imtiaz for Her
Emirates Islamic Bank Cashback Plus Visa Card with RTA
Majid Al Futtaim Finance Najm ONE Visa Credit Card
Batelco- bwallet
Benefit- BenefitPay
Emirates Islamic Bank- EI SmartMiles ‘Instant Purchase’
Emirates NBD- Digital Mobile Wallets portfolio
ENOC- EnocPay
RAKBANK- RAKMoneyTransfer
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DIGITAL LEADER AWARD
STARTUP OF THE YEAR
FINTECH INNOVATION OF THE YEAR BEST TECHNOLOGICAL INNOVATION IN PAYMENTS - B2B
MOST INNOVATIVE CARD OF THE YEARBEST TECHNOLOGICAL INNOVATION IN PAYMENTS - B2C
FINALISTS
FINALISTS
FINALISTS FINALISTS
FINALISTSFINALISTS
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AWA
RD
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OR
TLIST
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Abu Dhabi Islamic Bank
Boubyan Bank
Garanti Bank
Liv. by Emirates NBD
Mashreq Bank
Sharjah Islamic Bank
Yapı Kredi Bank
Dubai Customs
Road and Transport Authority, Dubai, UAE
Telecommunications Regulatory Authority, UAE
Abdul Samad Al Qurashi for OUD & Perfumes
AYM Commerce
Cleartrip
Umia Egypt
Landmark Leisure
MyList
Nestlé Nespresso
Sprii
Visione Boutique
Bank of Beirut
Beehive
Emirates Woman
Novo Cinemas
Road and Transport Authority
STARZ PLAY
Telecommunications Regulatory Authority, UAE
Cleartrip
Emirates Islamic Bank
FlipOut
MyUS.com
STARZ PLAY
Ecomz
Ekuep.com
Excess2sell
XFactory.in
Yalla Nsadar
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DIGITAL BANKING EXPERIENCE OF THE YEAR
SEAMLESS GOVERNMENT EXPERIENCE
B2C ECOMMERCE WEBSITE OF THE YEAR BEST USER AND DESIGN EXPERIENCE
BEST SOCIAL MEDIA STRATEGYB2B ECOMMERCE WEBSITE OF THE YEAR
FINALISTS
FINALISTS
FINALISTS FINALISTS
FINALISTSFINALISTS
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AWA
RD
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OR
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Al-Futtaim Automotive
Hopi
Mashreq Bank
RAKBANK
Redtag
Bismi Hypermarket Pvt. Ltd.
BinDawood Group/ Danube Online
ENOC
6th Street
AFIA Insurance Brokerage Services LLC/ insurancemarket.ae
Beymen
Home Centre
Lulu Group International
Magic Hotels
Xcite By Alghanim Electronics
6th Street
Emirates NBD
TASC Outsourcing
Telecommunications Regulatory Authority, UAE
Abu Dhabi Global Market
THE SEAMLESS MIDDLE EAST AWARDS
Sunday 15th April 2018, 7.30pm
JW Marriott Marquis Dubai
$500 Individual tickets
$300 Delegate ticket upgrade
$300 Sponsor or exhibitor ticket
Tables of ten start at $2500
areeba sal
Gemalto
Jumio
Mahindra Comviva
Smart Labour
Twixor
Al Masraf
AYM Commerce
Bank Boubyan
Emirates NBD
Garanti Bank
Hopi
Majid Al Futtaim Finance
Mashreq Bank
Road and Transport Authority
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BEST USE OF BIG DATA
RETAIL TECH AWARD
BEST OMNICHANNEL EXPERIENCE
WEBSITE LAUNCH OF THE YEAR
FINTECH REGULATOR
DIGITAL TRANSFORMATION AND INNOVATION OF THE YEAR- B2B
DIGITAL TRANSFORMATION AND INNOVATION OF THE YEAR- B2C
FINALISTS
FINALISTS
FINALISTS
FINALISTS
SPECIAL RECOGNITION AWARD
FINALISTS
FINALISTS
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PLAN YOUR VISIT
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6 TOP TIPS TO MAKE YOUR VISIT TO SEAMLESS MIDDLE EAST
1 Pre-register in advance. You will be sent a badge to your email to print off allowing you quick and easy access: www.terrapinn.com/SeamlessMEPreview
2 Create a personalised itinerary planner to book the exhibitors and speakers that you want to meet and hear.
3 If you want to meet buyers, be sure to buy a conference ticket and get full access to Jujama – the new matchmaking service: www.terrapinn.com/SeamlessMiddleEastTicket
4 Browse the exhibitors that will be on the floor so you can navigate the payment, fintech, retail and ecommerce trends: www.terrapinn.com/SeamlessMiddleEastExhibitors
5 Source innovative suppliers in advance and contact them before you visit the show. By registering you will automatically receive access to this online match making platform. It's that simple! www.terrapinn.com/SeamlessMEPreview
6 Plan your travel to make sure you maximise your time at Seamless Middle East: www.terrapinn.com/SeamlessMiddleEastTravel
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PARKINGPaid Covered Car Park Sheikh Rashid Tower car park located next to Trade Centre Arena and Halls 1 & 2. Charges: Parking fee of AED 10 per hour.
Free Car Park Car Parks B, C and D opposite the Novotel Hotel.
TAXISTo book a taxi from any pick-up point of your choice call 04 208 0808 (24hrs, operated in Arabic and English).
At the Exhibition Venue, there are 3 taxi drop-offs: in front of Trade Centre Arena, opposite Ibis Hotel, in front of Zabeel Hall entrance. Taxi pick-up point is located opposite Ibis Hotel and in front of Trade Centre Arena. The closest drop off for the Seamless Middle East exhibition is the Ibis Hotel.
DUBAI METROThe Dubai World Trade Center metro station is located on the red line. The venue is only a 2-minute walk from the metro station.
METRO OPERATIONS
HOURS
Sunday - Wednesday ........ 5:50am - 00:00amThursday ................................. 5:50am - 01:00amFriday .................................. 1:00pm - 01:00amSaturday ................................. 5:50am - 00:00am
BUSThe closest bus stop is the Novotel Hotel stop, which is outside the Convention Gate entrance at Dubai World Trade Center. The Bus that stops at this stop is bus number 29.
CAREEMUse the code SEAMLESS18 with Careem and you will get 15% off on 4 rides (2 rides per day per user). The code is not case sensitive. Terms & Conditions: Valid only on 15 & 16 April 2018. Maximum discount per trip of AED 20. Valid on 4 rides per person. Valid on all car types excluding Go and Box
LOCATION & TIMESDubai International Convention & Exhibition Centre Sheikh Zayed Road, Dubai Tel: +971 (0)433 21000
Seamless Payments .......... Halls 4-7 Seamless Retail .................. Halls 7-8 Seamless Ecommerce ..... Hall 7-8
Opening TimesSunday 15 April 9am - 6pmMonday 16 April 9am - 4.30pm
SPONSORS & EXHIBITORS
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105ASSOCIATE SPONSORS
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EXHIBITORS106 107ACI Worldwide
admitad GmbH
AdvanIDe
Advantech
AFS
Akamai
AKYASI
Al Thika
Algolia
Alhamrani Universal Company
Almoe Digital Solutions
Altius Product Content Solutions
Altkamul
ArabyAds
ARAVEN
Areeba
Arvato
Arvind Internet
ATMdroid
Aurionpro Solutions
Austria Card
Avetti Commerce
AWRostamani Shift Technologies
Axis Communications
Azur Digital
Barnes International
BBPOS
Beijing Wiseasy Technology Co., Ltd.
BG Ingénierie
Bitel Co., Ltd
Bixolon
Bluebird Inc.
BPC Banking Technologies
BTC Media
C3 Card
Capillary Technologies
Cardtek
Castles Technology
Centuriom
Checkout.com
Choueiri Group
CILICO MICROELECTRONICS LIMITED
CMRFID Technology CO., Ltd.
Collinson Group
Comarch
Compass Plus
Crane Payment Innovations
Corelead Interactive
Credits
DataProm - sell more with BigData
DataRobot
Dave.AI
DERMALOG Identification Systems GmbH
Dongguan Lifangmei Electronic Technology
Dorsum
Dspread Technology (Beijing Inc)
Dubai Commercity
DubaiStore
DynamiCode Company Limited
Easyrewardz
Ecomz
emarsys
eMCREY
Entrust Datacard
EP INTELLIGENT TECHNOLOGY CO.,LTD
EPAM
EPIC TECHNOLOGY GROUP
Epson Europe B.V
Erabia
Estel Technologies
eTOP Solution
Evolis
EVOLVABLE
EY
Ezidone
Fashion Harbour
Fast Track Technology
FIME
Finesse Global
FOO
Foodics
FRS Labs
FSS
Fujian Landi Commercial Equipment Co., LTD
FutureCard
Futuretelebranch
Geidea
Gemalto
GENERICS
GetPYAnalytics
Giesecke & Devrient
Global Payment Services (GPS)
Google Cloud
GSS International
Guangzhou Mingsen Technologies Co., Ltd.
Gunnebo
GWI
Hangzhou Sunyard Technology Co., Ltd.
Hightech Payment Systems
Houge Technology
HP Computing and Printing Middle East FZ-LLC
HyperPay
IDEMIA
identiti
IDOL Technologies
Infineon Technologies
Infinia Services and Solutions
Infotec Systems
Ingenico Group
Inkript Industries Holding
Innosoft Solutions
Insider
Intellect Commerce Limited
Intellogate
INVOMATE
ItsHerWay.com
ITWell Co., Ltd.
IXLA
Jiangyin Zhongka Card-Base New Material Co., Ltd.
Jin Guan Technologies (Shenzhen) Co., LTD
Kede Tech
KeyBS
Krish TechnoLabs
KYTronics
Like Card
LinkTSP | Xretail
LKNET
LogiNext
LPFLEX
Mabna Card Aria
mada
MadfooatCom
Magento
MagTek
Malaysia Microelectronic Solutions Sdn Bhd
Matica Technologies
MBME
MDSL
MerchantSuite
Mercury Payments Services LLC
Mi9 Retail
Microblink
Mint Middle East LLC
Modern-Expo Group
Mojix
Mozaic Innovative Solutions
MÜHLBAUER
NaviPartner
NBS Technologies
NCR
Nearex Pte Ltd
Neteven
Network Intelligent Payment Solutions
NT.Payments
NymCard
Oasys Technologies
OMA Emirates
OMD
OpenWay
Optaglio
Orounda PSP
OSTCARD
Partner Tech Middle East
PAX Technology
PaySky
Payswiff
PayTabs
Philips Lighting
Polysolutions
Posta Plus
Printcolor Screen AG
Proxera
Quadd Solutions
Quisk, Inc.
Rambus
Redbox Digital
RENOME
RenovITe Technologies Inc
Retail Pro International LLC
Rice Microelectronics
RPG
S2M
SADAD
Salasa
Schreiner PrinTrust
SCSPro Co Ltd
SDI China
Sealed Air
Segmentify
Sensis
SEWOO (J. Stephen Lab., Ltd.)
Shanghai Real Smart Technologies Co., Ltd
Shanghai Smartpeak Technology Co.,Ltd
Sharjah Media City (Shams)
Shenyang Piotec Technology Co., Ltd
Shenzen Liangbida Technology Co. Ltd.
Shenzhen COSUN Sign Engineering Co.,Ltd
Shenzen Decard Smartcard Tech Co., Ltd
Shenzen Dejian Intelligent Co., Ltd
Shenzhen Justtide Tech Co., Ltd.
Shenzhen MDigital Technology Co., Ltd.
Shenzhen Mingte Tech Co., Ltd
Shenzhen Seaory Technology Co., Ltd.
Shenzhen Sunson Tech Co, Ltd
Shenzhen Suprint Smart Technology Co.,Ltd.
Shenzhen Xinguodu Techonlogy Co., Ltd
Shenzhen Xinye Intelligence Card Co., Ltd.
Shenzen ZCS Technology
Shift Technologies
ShopGo
Simon-Kucher & Partners
Smart Packaging Solutions
Smart Vision for Information Systems
Smartworld Computer Trading
SNASH
SoftBank Robotics Europe
SOFTWARE GROUP
SPECTRA Technologies
Spire Payments
SPRT (Beijing Spirit Technology Development Co.,Ltd)
STS PayOne
Suzhou Beisco
Suzhou Hongyuan Business Equipment Manufacutring Co.,Ltd
Svarn Group
Swisslog Middle East
SZZT Electronics Co., Ltd
TAITRA
Talkwalker
Tawahaul Tech
TECHTONIX
Telepower Communication Co.,Ltd
Telr
Thales
Tinyclues
TopWise Communications Co.,Ltd.
TOSAN Techno
TPAY MOBILE
TSYS
Twistar
Twixor
Udentify, INC
Unicommerce
United Security Printing
Urbantz
ValoPay
V-Count
Verifone
Verisoft
Visualsoft
WebEngage
what3words
Wirecard
Wisecard Technology Co., Ltd
Wuhan Tianyu Information Co., Ltd
X-Cart
Yuanmingjie Technology (YMJ)
Zhongshan Zhenda Display Co.,ltd.
The insurance provider
The etailer
The travel & transport professional
The retailer
The policy maker
The banker
The small
business owner
The utilities & telcos
The ecommerce
expert
The entertainment
manager
The distributor
The hospitality provider
The fast food magnets
The supermarketThe
shopping mall
The brand manager
EVENT PREVIEW15 & 16 April 2018Dubai World Trade Centre
OPENING TIMESSunday 15 April: 9am - 6pmMonday 16 April: 9am - 4.30pm
DON’T MISS OUT, PLAN YOUR VISIT NOW
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