Enterprise VaultServices

For organizations running Veritas Enterprise Vault, the industry’s most widely deployed archiving solution, Globanet provides a one-stop shop for assessing, improving and maintaining the environment’s uptime, upgrades and outputs.

EV AssessmentOur EV assessment uses our latest technical expertise from years of experience upgrading EV environments. Our team members will evaluate and examine the current state of your systems, providing you with innovative solutions to maximize the performance of your existing structure and to achieve a higher ROI. EV Assessment includes an evaluation of the status of the server(s) and current backup and recovery plan, verification of best practices, preventive maintenance recommendations, and investigation of error codes.

Deliverables: A document providing the status of the current EV server, remedies for existing errors, validation of the current backup and recovery plan, and recommendations to avoid possible issues or further concerns after the assessment of the system.

EV Managed ServicesAdhering to security best practices, we provide in-depth and comprehensive management and support for your existing Enterprise Vault environments. EV Managed Services include one free upgrade of one server per year, monitoring of daily activities, addressing issues and errors, and if applicable, implementing fixes and patches. This service requires a one-time assessment of the daily operations and a handoff approach from the client to Globanet.

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EV UpgradeAs the time for moving away from older versions and inefficient servers approaches, an EV upgrade equips you with capabilities for optimized operations and efficiency, better data management, and implementation of new offerings from the upgrade. This service includes the installation and upgrade of the latest version of Enterprise Vault’s core application. EV Upgrade includes an assessment and evaluation of new requirements, preparation of the upgrade approach, creation of a solution design, installation of new components, and knowledge transfer and training.

EV Administration TrainingWhen a new administrator is brought in, training the latest functions and features of the system becomes an essential part of making smart decisions to get the highest return on your investment in technology. EV Administration Training provides knowledge of day to day operations, and management of Enterprise Vault. This includes working with vaults and stores, managing classification policies, reviewing issues, and data imports and exports.

EV ImplementationGlobanet’s EV Implementation services provide you with plans and strategies for the new archiving deployment by leveraging our extensive experience on best practices. This service includes an assessment of requirements, preparation and creation of a solution design, installation and configuration of the various components, and if applicable, creation of classification policies to evaluate the content (Compliance Accelerator).

EV Support &Troubleshooting Services

When dealing with complex issues, you can rely on our team’s experience to complement the existing EV technical administration unit in identifying and resolving challenging roadblocks. EV Support and Troubleshooting Services include issue identification, problem resolutions, communication with the Enterprise Vault engineers, and the implementation of proposed solutions.

“Globanet recently helped our firm upgrade from Veritas Enterprise Vault (EV) 9 to 12 with the Globanet EV Health Check Tool. We had a wonderful, smooth experience working with Globanet from start to finish. Globanet’s sales, project management and solution engineering teams shined by providing excellent and timely communications so we could enjoy the benefits of EV12 without needing to troubleshoot matters within EV9 anymore. The Globanet EV Health Check Tool delivered value to our firm with its extensive analysis of our EV environment (looping us in, many times, to EV areas we did not know about that we are now gratefully addressing thanks to Globanet) while being exceptionally easy to run. I heartily recommend Globanet’s EV Health Check Tool for any organization looking to maximize their EV environment and /or upgrade to EV12.” — Scott Timmerman, IT Manager, Clausen Miller