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Page 1: Enhancing Engagement with Online Museums

Enhancing Engagement with

Online Museums

Museumson the Web

OnlineMuseums

(OM)

Marketing Exhib

ition

Educatio

n

Researc

h

Knowledge Sharing

Public Relations

Administrative

Museums exist to disseminate knowledge, as well as to preserve it. Museums have a responsibility towards the communities of whom they hold the objects thus playing an important role in their cultural development (ICOM, 2013, Trevelyan, 2008).

In the offline museum, the transfer of knowledge is carried out by interacting with an artefact. Alternatively, in the OM the transfer of knowledge takes place by interacting with the information presented to the users.

Knowledge

D I K W

How is knowledge constructed?

Interactions Systems for the Online Museum

Data Information Knowledge Wisdom

It is by adding meaning, that the transition between the elements is possible in the DIKW Model (Ackoff, 1989).

One of the main objectives of this research is to enhance the engagement with data and information held in the OM.

Due to the interdisciplinary nature of this research, data

and information will be addressed as a single entity

called informatum.

Informatum

Human Computer Interaction

Tangible User Interface (TUI)

Human Information Interaction User Experience Constructivism

Informatum Production Informatum Sharing Engagement withInformatum

The process of Informatum Production includes not just the input of data but the strategy or vision to make it useful and/or meaningful to the different museum users so they can retrieve the relevant information that they are looking for to fill that gap in their knowledge.

Museum Professionals, Researchers, Archaeologists, etc…

Some of the important factors when sharing informatum are not only access to the data, but also the possibility to create relationships between the different datasets (e.g. Linked Data).

In the process of defining different levels of interaction and/or type of user levels in the OM, Taylor (1967) provides a set of different perspectives of how a user/visitor might attempt to gain knowledge.

TUIs present an interactive paradigm where a wider range of opportunities can be exploited. An example of this is the capability of different levels of digital inclusion to be applied into interactive interfaces.

Visceral Conscious Formalised Compromised

Museums, Researchers, Media, Publishers, etc…

The OM presents the channel for visitors to engage with informatum related to cultural heritage that would come from different sources. To access any sort of digital data or information, a UI is necessary. The OM is the bridge in between the informatum and the user/visitor.

Users of the OM, Developers, Designers, etc…

DigitalWorld

PhysicalEnvironment

Objects/Artifacts Informatum

Demateriallisation

TangibleStaticPersistent

IntangibleDynamic

Transient

Tangible Interaction

(Campenhout, et.al., 2013)

Javier Pereda

Supervisors

[email protected]

Dr. Leif IsaksenSchool of Humanities, Archaeological Computing

Dr. Graeme EarlSchool of Humanities, Archaeological Computing

Dr. Yuanyuan YinWinchester School of Art

Web ScienceDTC