Nipun Wadhwa
The heightened emotional connection that an employee feels for his/er
Organization, that influences to exert greater discretionary efforts to work
Say if we don’t Engage our employees what will happen:
◦ Negativity
◦ Low productivity /Satisfaction
◦ Attrition
◦ High absenteeism
◦ Low response frequency
◦ Strict No No Feedback
◦ More mistakes
Co’s earned 13% greater total return for shareholder over a 5 year Financial
period.
Co’s with engaged employees perform 202 % better ..
Highly engaged are 26 % more productive then disengaged ones.
Survey says – Focus on
◦ Select Right people and managers
◦ Develop Employee’s Strength
◦ Enhance employee’s well being
Are employees CONNECTED (intellectually and emotionally) to their
work/jobs – offer value add.
THE 5 C’S OF EMPLOYEE ENGAGEMENT:-
Are employees COMMITTED to the organization?
Are employees proud to work for the organization –
company/brand ambassadors? CITIZEN
Do employees put forth extra/discretionary effort to help the
organization and their colleagues achieve business objectives?
COMRADE
Are employees enthusiastic and passionate about their
work/jobs? CREATOR
Include
Importance
Communicate
Coach
Active Listening
Attention
Notice
Never Stop
Note down the results of your techniques.
Keep on assessing and implementing newer ways.
Your employees are always listening to
you.
Pay attention to the various talents…..
Be straightforward and clear.
Don’t manage – Coach them
Include in team n give positive reinforcement.
Make them feel, they are partially responsible for co. success
Engaged employees often experience positive emotions at
work, such as
◦ happiness, joy, enthusiasm, interest and contentment.
Furthermore, workers with a high level of engagement may
influence their colleagues by transferring positive emotions
and experiences and, as a result, create a positive team
climate.
Learning, development and training
Assessment and recognition
Building confidence and trust in leadership.
Promotion of two-way communication
Building collaborative work teams
Wellness initiatives
“Speaking personally about myself, I am a not-engaged employee. This is a kind of
protective mechanism. If I gave myself entirely to work, I would depend on this
workplace. Therefore, if I lose this job, I will have a lot of stress, which I had in the past
in similar situations.”
The boss treats the employee as a ”monkey”, does not explain his actions, does not
answer questions, and just gives orders. His orders are peremptory. Attempts to
argue with the boss and express personal opinions are fraught with grave
consequences for an employee.
It is difficult to communicate inside the organization: departments work independently,
people do not want to share information, to find the person responsible about the issue is
not always easy. So it is difficult to have a clear picture about what is going on here
PERSONAL CHOICE - FEAR OF ATTACHMENT
POOR MANAGEMENT OR LEADERSHIP
LACK OF MEANINGFULNESS AT WORK
“Once I had to work in a room without windows for a few months. Our
management constantly promised to give me a normal work place, but the promises
were not fulfilled. Only after the reduction of workers, my work seat was transferred
to a normal room.” Hygiene Issue
POOR LEADERSHIP
Our boss always tries to control everything, even too much. He always checks the
work of each employee, supervises each step, and interferes in each affair. t seems
that he does not trust us and doubts our competence.”
When employing me, they promised that the company has opportunities for career
development and wage growth. In fact, having worked for several months, I realized
that it was not true. Opportunities for development in the company are very limited.
I can count on the career movement only after someone's retirement or dismissal.
Accordingly, the wait for wage increases can also be a very long time.”
GROWTH
Employee Opinion System – Saturday Meet, open Forum, Town Hall
Rewards and Recognition – EOTM, STAR performer
Participative goal setting – Design your own KRA
Shagun – The first sal slip
Remember family in Indian context is very important –
Meeting family members – Milap
CSR – It creates a sense of pride in employees
LinkedIn – Nipun Wadhwa
Face book Page – Human Resources Page
Write to me – [email protected]
Twitter – nipun141
Speak to me- 9871912542