Make Your Data Work for You
Femke Goedhart - panagendaFranz Walder - panagenda
Accelerating IBM Connections Adoption with Watson Analytics
Franz Walder – Product Manager
Femke Goedhart – Business Consultant
• 16 years of experience with various collaboration platforms• Explains “How Nerds Tick” to Users & “How Users Quirk” to Nerds• Focuses on Enterprise Adoption, ECM, Usability & Analytics• Lives in The Netherlands (if she isn’t traveling)
Speakers
• Almost 20 years of experience in (what used to be) the Lotus universe
• Administrator, developer, virtualization enthusiast• Lives in Austria (hence the funny accent)
Make Your Data Work for You
A little introduction into adoption
Adoption & Analytics
Congratulations! Your company has deployed IBM Connections. Now what?
How to get people to use it?
• Reinforce a sustained usage?• Support growth?• Stimulate innovation?
And how do you measure how well that works?
Why is IBM Connections adoption even a topic?
Primary process
Secondary processes
“Do it or you won’t get paid”
“What’s in it for me?”
Three key concepts of Connections adoption...
Start with the WHYOne size DOES NOT fit all
Adoption EQUALS Adaptation
1. Start with the Why
• you do
• you do it
• you do it
Golden Circle
“Tools”
“Instruct”
“Inspire & Make it real”
What
Why
How
2. One size fits all?
Image: http://www.thewomenscode.com/wp-content/uploads/2013/03/graph.jpg
Rogers Curve
Identify your
groups
Create an adoption
planExecute Success!
3. Adoption equals Adaptation
3. Adoption equals Adaptation
Identify your
groups
Create an adoption
planExecute Success!
Start
Try/Explore
Adopt
Challenge
Adapt
Adoption needs to be an iterative process, because...
• .... People change
• .... Situations change
• .... Tools change
• .... Goals change
• .... Context changes all of it
So what role do Analytics play in this?
• Insight into to the WHAT & HOW of what’s happening
• Identification of “Change makers” (people, content, communities, etc)
• Alerting to anomalies (both positive & negative!)
• Validation of current strategies
• Deduction of potential areas of interest
BUT DON’T FORGET THE USER IN ALL THIS!
Types: • Social Analytics & Reporting• Community Metrics• Personal Metrics• Administrator Metrics
Products:• Cognos• Kudos Analytics• ConnectionsExpert & iDNA• Connections Cloud Metrics• ...
What is available?
So what could Watson Analytics do?
Make Your Data Work for You
Data integration and preparation withBluemix Data Connect
Collecting and Transforming the Data
IBM Bluemix Data Connect
Connect Refine Visualize Manage
Collecting and Transforming the Data
Collect & Refine
• Collect Data from Connections
• Refine and Enhance Information
Collecting and Transforming the Data
Visualize & Manage
• Join with other data sets
• Publish to Watson Analytics
Make Your Data Work for You
Data analysis and visualization with Watson Analytics
Demo #1
What are my most active communities?
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Demo #2
What are my people talking about?
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Demo #3
Which users could I ask to become my ambassadors?
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Make Your Data Work for You
Share your results withWatson Analytics
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• Insight into to the WHAT & HOW of what’s happening
• Identification of “Change makers” (people, content, communities, etc)
• Alerting to anomalies (both positive & negative!)
• Validation of current strategies
• Deduction of potential areas of interest
Conclusion
Analytics help you keep track of what’s going on and where to focus so
you can be agile and flexible in your adoption approach
panagenda GmbH – Make Your Data Work for You
Koningin Julianaplein 10 ● 2595 AA The Hague (The
Netherlands) ● Skype: femware ● Cell: +31 6 25400482
E-Mail: [email protected]
Femke GoedhartBusiness Consultant
panagenda GmbH – Make Your Data Work for You
Schreyvogelgasse 3/10 ● 1010 Vienna (Austria)
Cell: +43 699 1899 1807
E-Mail: [email protected]
Franz WalderProduct Manager
Feel free to contact us!
https://nl.linkedin.com/in/femkegoedhart
http://femkegoedhart.com@FemkeGoedhart
https://at.linkedin.com/in/franzwalder
Headquarters, Austria:panagenda GmbH (Ltd.)Schreyvogelgasse 3/10AT 1010 Vienna
Phone: +43 1 89 012 89Fax: +43 1 89 012 89-15E-Mail: [email protected]
Headquarters, Germany:panagenda GmbH (Ltd.)Lahnstraße 17DE 64646 Heppenheim
Phone: +49 6252 67 939-00Fax: +49 6252 67 939-16E-Mail: [email protected]
USA:panagenda Inc.60 State Street, Suite 700MA 02109 Boston
Phone: +1 617 855 5961Fax: +1 617 488 2292E-Mail: [email protected]
Germany:panagenda Consulting GmbH (Ltd.)Donnersbergstraße 1DE 64646 Heppenheim
Phone: +49 6252 67 939-86Fax: +49 6252 67 939-16E-Mail: [email protected]
The Netherlands:Trust Factory B.V. 11th Floor,Koningin Julianaplein 10NL 2595 AA The Hague
Phone: +31 70 80 801 96E-Mail: [email protected]
© 2007-2015 panagendaMake Your Data Work for You
Thank you
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