MotivatingPeopleUnderstandingEncouragingREWARDSProblem-Solving EVALUATINGInspiringEmpathizing

EMPLOYEE MOTIVATION

• MOTIVATION THEORIESCONTENT OR NEED THEORIES

Needs Hierarchy Theory-Abraham MaslowTwo Factor Theory-HerzbergERG Theory-Clayton Alderfer

PROCESS THEORIESExpectancy Theory-Victor VroomEquity Theory-J.Stacy Adams

Characteristics

• Content Theories

• Process Theories

• Concerned with factors that arouse, start or initiate motivated behavior

• Concerned not only with factors that arouse behavior, but also with the process,direction,or choice of behavioral pattern.

Managerial Examples

Content Theories- Motivation by satisfying individual needs for money, status and achievement.

Process Theories- Motivation by clarifying the individual’s perception of work inputs, performance requirements and rewards.

MYTHS ABOUT EMPLOYEE MOTIVATION

MONEY IS A GOOD MOTIVATORI KNOW WHAT MOTIVATES ME , SO I

KNOW WHAT MOTIVATES MY EMPLOYEES

INCREASED JOB SATISFICATION MEANS INCREASED JOB PERFORMANCE

I CAN MOTIVATE PEOPLE

PROCESS OF EMPLOYEE MOTIVATION

Personalised MotivationOne on One Meeting with EmployeeCultivate Strong Skills in DelegationCelebrate AchivementPromote TeamworkLet Employees hear from their

CustomersCoach Your employees for Improvement

ATTITUDE IS LITTLE THING THAT MAKES A BIG DIFFERENCE

Employee Motivation: Elements of Greatness

Office Motivation