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´Identify Effective Team Behaviorµ
Bandung, 18 - 21 April 2011 By : Kanaidi, SE., M.Si
THE DYNAMIC OF EFFECTIVE
TEAM WORK Training
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What is team?
In a team,
People depend on each other;
May or may not work in the
same physical location,
Combine to achieve something
together
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T eam Building
The process of working with a
team to clarify its task and how
team members can work together to achieve it.
A strategy that can help groups to
develop into a real team is ³teambuilding´
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K ey actions in T eam Building
Setting and maintaining the teamsobjectives and standards
Involving the team as a whole in
the achievement of objectivesMaintaining the unity of the team
Communicating efficiently with the
teamConsulting the team ± members
before taking any decisions
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S tages of T eam Growth
Stage I: Forming - Provide clear direction to establish the
team¶s purpose, setting goals, etc.,
Stage II: Storming ± Provide strong, hands-on leadership
to keep people talking and task-focused
Stage III: Norming ± Codes of behaviour becomes
established and an identifiable group culture emerges.
People begin to enjoy each other¶s company and
appreciate each other¶s contributions
Stage IV: Performing ± Teams that reach this stage achieve
results easily and enjoyably.People work together well and
can improve systems, solve problems and provideexcellent customer service.
Stage V: Adjourning ± Temporary project team reaches this
stage; celebrate their team¶s achievements.
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Team Effectiveness Model
�Task characteristics
�Team size�Team composition
Team DesignTeam Design
�� AchieveAchieve
organizationalorganizationalgoalsgoals
�� Satisfy member Satisfy member
needsneeds
�� Maintain teamMaintain teamsurvivalsurvival
TeamTeam
EffectivenessEffectiveness
��Team developmentTeam development
��Team normsTeam norms
��Team rolesTeam roles
��Team cohesivenessTeam cohesiveness
Team ProcessesTeam Processes
Organizational andOrganizational and
Team EnvironmentTeam Environment
�� Reward systemsReward systems
�� CommunicationCommunicationsystemssystems
�� Physical spacePhysical space
�� OrganizationalOrganizational
environmentenvironment
�� OrganizationalOrganizational
structurestructure
�� OrganizationalOrganizational
leadershipleadership
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Team Design Elements
Task characteristics ± Better when tasks are clear, easy to implement
± Task interdependence
± Share common inputs, processes, or
outcomes
Team size ± Smaller teams are better
± But large enough to accomplish task
Team composition ± Members motivated/competent to perform task
in a team environment
± Team diversity
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H elpful T eam Behaviour
Keeping the peace
Being a friend
Being enthusiastic
Giving opinions
Generating ideas
Initiating
Solving problems logicallyRelieving tension with humour
Seeking approval
Encouraging others
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K ey factors to successful
performance of a team ± S.C.O.R.E
Strategy
Clear Roles and ResponsibilityOpen Communication
Rapid Response
Effective Leadership
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K ey factors to successful
performance of a team ± S.C.O.R.E
Strategy:
Shared purpose
Clearly articulated values and ground rules
Understanding of risks and opportunities facing theteam
Clear categorization of the overall responsibilities of the
team
Cl ear Rol es and Responsibi l ities:
Clear definition of roles and responsibilities
Responsibility shared by all members
Specific objectives to measure individual results
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K ey factors to successful
performance of a team ± S.C.O.R.E
O pen communication:
Respect for individual differences
Open communication environment among teammembers
Rapid response: Rapid response to the team¶s problems
Effective management to change in the internal andexternal environment
Eff ective Leadership:
Team leader who is able to help members achieve theobjective and build the team
Team leader who can draw out and free up the skillsof all team members, develop individuals
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³ C oming together is a beginning
K eeping together is progress; and
Working together is success´
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Q uestions?
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