Download - Dumb and Dumber: how smart is your monitoring data?

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Page 1: Dumb and Dumber: how smart is your monitoring data?

DUMB & DUMBERHow smart is your monitoring data

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Tom LeveyTech Evangelist

@tlevey

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Big is BAD

data

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monitoringBig is BAD

data

Make the move to Smart Data

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Why do monitoring tools exist?

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What is Business Impact?

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Enterprise Data Bloating

Email@

£business

Log Files monitoring

Legal

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Keep Everything?

!8

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!9

Keep Nothing?

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just what you need

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serverscores storage80TB 92700

MONITORING ENVIRONMENT

8%

servers1200

trans/min300,000

IT ENVIRONMENT

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The Digital Hoarders are Winning

Data Storage

System Performance

Network Bandwidth 36%

37%

47%

40-60% STORAGE REQUIREMENT INCREASE YEARLY

gartner

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smart data defined

actionable, intelligent, information

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IS THIS PERSON PERFORMING WELL?

Blood pressure!165/100!

Heart rate!150bpm!

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!15

are we talking about this person?

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OR this person?

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Attribute Person 1 Person 2Heart Rate 150 150

Blood Pressure 180/90 180/90

Eye Color Blue BrownBlood Type O+ O-

White Blood Cell Count 3.5 3.8Hair Color Brown Blue

Height 180cm 175cmShoe size 11 10

Weight 180kg 94kgCurrent activity sitting skating

What data could we collect?

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IS PERSON 2 PERFORMING WELL?

Time 12min 44sec!

Distance 10,000 metres!

Record time: 12min 58secbaseline

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New Olympic Record Jorrit Bergsma 10,000m winner

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Traditional Monitoring Tools Are Misleading

Resource Spikes May or May Not Cause Business Impact

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Good luck

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We’ve become addicted to metrics!

!22

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What do these charts tell us about application performance or business impact?

!23

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average response time with historical baseline

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User & IT perspective

Analytics

Correlation

Intelligent alerting

Resolution path

monitoring platforms should do the heavy lifting

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Disaster Recovery (DR) vs

Problem Recovery (PR)

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Problem Recovery Planning

STRATEGY !

MONITORING CONSIDERED CRITICAL !

END USER FOCUSSED !

CULTURAL

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Do we have monitoring? !

What kind? !

What are we collecting? !

How long do we have history?

when a problem occurs…

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DATABASENetwork

INFRASTRUCTURELOGS APPLICATION

when a problem occurs…

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Distributed dynamic environments

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smart data

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MOST APM TOOLS ARE DUMB

MOST INFRASTRUCTURE MONITORING TOOLS ARE

DUMBER!

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serverscores storage80TB 92700

MONITORING ENVIRONMENT

8%

servers1200

trans/min300,000

IT ENVIRONMENT

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Who is using my application

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End user experience - kpi's

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business transaction - kpi's

Purchase Search Flight Flight Status

Login

Browser(s)

Network

Oracle

.NET Service

Native Mobile

App

Apache ESB/MQ

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application flow - kpi's

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code execution Diagnostics

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We need to save THE RIGHT dataAnalytics

Archive

AggregationCorrelation

Control

Application

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!42

Don’t be this person…

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plan ahead

anticipate needs

intended purpose

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* Screenshot from US e-Commerce AppDynamics Customer

Application Revenue

Application Errors

Application Response time

10.1 s

100 ms

$64,499 per min

$11,987 per min

QUANTIFY IMPACT

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QUANTIFY BENEFIT

Application Revenue

Application Response time

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code release 1

code release 2

code release 3

1.9 s3.1 sec

$44,499 per min

$58,237 per min

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EXAMPLES

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over 1 million metrics per minute.

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what did he say?

1. 2. 3.

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Big monitoring data slows down MTTR and

drives up costs… a lot!

1. 2. 3.

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Focusing on Problem Recovery will help you figure out your

architecture, tools, & process… This saves time and money

1. 2. 3.

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Don’t be a digital hoarder!!! Make the move to Smart Data

1. 2. 3.

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stand 1020

Free trial: appdynamics.com/freetrial

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thankyou!