DUMB & DUMBERHow smart is your monitoring data

Tom LeveyTech Evangelist

@tlevey

Big is BAD

data

monitoringBig is BAD

data

Make the move to Smart Data

Why do monitoring tools exist?

What is Business Impact?

Enterprise Data Bloating

Email@

£business

Log Files monitoring

Legal

Keep Everything?

!8

!9

Keep Nothing?

just what you need

serverscores storage80TB 92700

MONITORING ENVIRONMENT

8%

servers1200

trans/min300,000

IT ENVIRONMENT

The Digital Hoarders are Winning

Data Storage

System Performance

Network Bandwidth 36%

37%

47%

40-60% STORAGE REQUIREMENT INCREASE YEARLY

gartner

smart data defined

actionable, intelligent, information

IS THIS PERSON PERFORMING WELL?

Blood pressure!165/100!

Heart rate!150bpm!

!15

are we talking about this person?

OR this person?

Attribute Person 1 Person 2Heart Rate 150 150

Blood Pressure 180/90 180/90

Eye Color Blue BrownBlood Type O+ O-

White Blood Cell Count 3.5 3.8Hair Color Brown Blue

Height 180cm 175cmShoe size 11 10

Weight 180kg 94kgCurrent activity sitting skating

What data could we collect?

IS PERSON 2 PERFORMING WELL?

Time 12min 44sec!

Distance 10,000 metres!

Record time: 12min 58secbaseline

New Olympic Record Jorrit Bergsma 10,000m winner

Traditional Monitoring Tools Are Misleading

Resource Spikes May or May Not Cause Business Impact

!21

Good luck

We’ve become addicted to metrics!

!22

What do these charts tell us about application performance or business impact?

!23

average response time with historical baseline

User & IT perspective

Analytics

Correlation

Intelligent alerting

Resolution path

monitoring platforms should do the heavy lifting

Disaster Recovery (DR) vs

Problem Recovery (PR)

Problem Recovery Planning

STRATEGY !

MONITORING CONSIDERED CRITICAL !

END USER FOCUSSED !

CULTURAL

Do we have monitoring? !

What kind? !

What are we collecting? !

How long do we have history?

when a problem occurs…

DATABASENetwork

INFRASTRUCTURELOGS APPLICATION

when a problem occurs…

Distributed dynamic environments

smart data

MOST APM TOOLS ARE DUMB

MOST INFRASTRUCTURE MONITORING TOOLS ARE

DUMBER!

serverscores storage80TB 92700

MONITORING ENVIRONMENT

8%

servers1200

trans/min300,000

IT ENVIRONMENT

Who is using my application

End user experience - kpi's

business transaction - kpi's

Purchase Search Flight Flight Status

Login

Browser(s)

Network

Oracle

.NET Service

Native Mobile

App

Apache ESB/MQ

application flow - kpi's

code execution Diagnostics

We need to save THE RIGHT dataAnalytics

Archive

AggregationCorrelation

Control

Application

!42

Don’t be this person…

!43

plan ahead

anticipate needs

intended purpose

* Screenshot from US e-Commerce AppDynamics Customer

Application Revenue

Application Errors

Application Response time

10.1 s

100 ms

$64,499 per min

$11,987 per min

QUANTIFY IMPACT

QUANTIFY BENEFIT

Application Revenue

Application Response time

!45

code release 1

code release 2

code release 3

1.9 s3.1 sec

$44,499 per min

$58,237 per min

EXAMPLES

over 1 million metrics per minute.

what did he say?

1. 2. 3.

Big monitoring data slows down MTTR and

drives up costs… a lot!

1. 2. 3.

Focusing on Problem Recovery will help you figure out your

architecture, tools, & process… This saves time and money

1. 2. 3.

Don’t be a digital hoarder!!! Make the move to Smart Data

1. 2. 3.

stand 1020

Free trial: appdynamics.com/freetrial

thankyou!