Presented By : Hassan Al Mutawa
Deputy Director, Rail Operations
RTA Rail Agency
Dubai Metro :
The Heartbeat of the Emirate
Agenda
• RTA’s Vision & Mission
• Dubai Metro Overview
• Excellent Performance
• Ever increasing Ridership
• Improved Integration
• Leveraging Technology
• Preparing for Next Phase of Growth
Vision & Mission
RTA Vision:
Safe & Smooth Transport For all
RTA Mission:
Develop integrated and sustainable transportation system and provide
distinguished services to all stakeholders to support Dubai’s comprehensive
growth plans through preparing policies and legislations, adapting
technologies and innovative approaches, and implementing world – class
practices and standards.
Dubai Metro Overview
• The World’s longest fully automatic driverless Metro system
• Recently celebrated it’s fifth anniversary
• Red Line opened 09/09/09
• Green Line opened 09/09/11
• Total length is 74.6km, with 47 stations
• Red Line is 52.1km long, with 29 stations
• Green Line is 22.5km long, with 18 stations
• Mostly elevated, with 10 underground stations in the central area
Dubai Metro Overview
Excellent Performance
Comprehensive set of KPIs
Ensures :-
Delivery of excellent
customer services
High reliability and
availability
Robust maintenance
regime
Deter long delays /
disruptions
Excellent Performance
TSA/TSP 2011 2012 2013 2014
TSA 99.987% 99.996% 99.988% 100.000%
TSP 99.962% 99.995% 99.894% 99.830%
Target 90.000% 99.000% 99.000% 99.000%
Green Line
TSA/TSP 2009 2010 2011 2012 2013 2014
TSA 99.049% 99.568% 99.838% 99.915% 99.831% 100.000%
TSP 98.082% 99.246% 99.329% 99.729% 99.115% 99.236%
Target 90.000% 99.000% 99.000% 99.000% 99.000% 99.000%
Red Line
Red Line Green Line
Ever increasing Ridership
Growth in 2012 is almost 2x as
compared to 2011; due to
opening of Green Line.
Between 2012 and 2013,
increase of 26%
Average daily ridership in 2012
and 2013 was about 380,000.
In 2014, ridership on weekdays
have reached over 530,000 per
day.
On 2/10/2014, Dubai Metro’s
highest ever ridership of 610,000
passengers
Looking forward to continued
increase in ridership
-
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
2011 2012 2013 2014 (Janto Sep)
69,012,014
109,490,185
137,759,258
119,425,088
No. of Passengers (per year)
Ever increasing Ridership
Transforming the Landscape of Public Transportation in Dubai
Design & Technology
Passengers Performance
Integration
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Multi-Modal Integration
Increasing trend in PT share
Key success factors :
Convenience
Integration
Dubai Metro
Dubai Taxi Dubai Bus
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda City Integration
Metro stations as hubs
Well connected to amenities
Adds to the vibrancy of the city
Further promotes ridership
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda City Integration
New Projects :-
Union Oasis Development
Art Museum Project
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Leveraging Technology
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Preparing for Next Phase of Growth
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Line Extension (Dubai Rail Master Plan 2020)
Total Length 128 KM with 82 Stations
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Fleet Expansion
Procurement of additional trains
Ensuring sufficient capacity
No of Trains (Ext’g) Peak Off-Peak
Red Line 48 14
Green Line 18 11
Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Dubai Metro – The Heartbeat of the Nation
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