Does your business continuity strategy include the people behind your systems?
Jerrod Stewart - Director of Information Technology
Question?
Who is that one person in your ministry, that has all the passwords, or the intellectual know how, or is constantly being leaned on to get something done?
Church on the Move - quick history lesson
• 34 years young
• Founded by Pastor Willie George in 1987
• Lead Pastor Whit George
• Dynamic church with three locations
• Lincoln Christian School
Intro to Move
• In-house custom built ChMS that served COTM for roughly 13 years
• Originally launched with Check in System
• Volunteer, room roster, email blast portal, small groups, Outreach, and integrations with LCS SIS, Hubspot, and Tableau
• Primarily architected and developed by one individual
SYMPTOMS
• Dev team wasn’t growing, everything fell on one individual
• Lack of roadmap, documentation, and training
• Firefighting
• Inability to keep up with the demand for new feature requests
• Ministry teams no longer using the system
• BYOT - Bring your own Technology
• Data silos
• Define a clear WHY
• Define clear EXPECTATION
• Define a clear PROCESS
• REPEAT and REFINE as needed
Times they are a changin!
BENEFITS (so far ;-)
• Team/s focused on building for the future of ministry
• Layers of support
• A whole new perspective - COMMUNITY
• Training classes, documentation
• Product roadmap
• What? You have a conference
Key Takeaway
• Define a clear WHY
• Define a clear EXPECTATION
• Define a clear PROCESS
• REPEAT and REFINE as needed
Final Thoughts
Who is the person that you identified from my earlier question?
Challenge: Go have a conversation. If it’s you, let somebody know and begin the process of walking it out!
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