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DEFENSE LOGISTICS AGENCYAMERICA’S COMBAT LOGISTICS SUPPORT AGENCY

WARFIGHTER SUPPORT ENHANCEMENT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT

DLA BYOD OverviewApril 1, 2013

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• Business Drivers

• DLA’s Road to BYOD

• Why DLA Has Been Successful

• BYOD Challenges

• DLA’s Virtual Access and BYOD Vision

Agenda

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Business Drivers for BYOD at DLA

DLA recognized that in order to be a high-performing agency, it must:• Provide tools so employees can effectively work during routine telework,

weather emergencies, and COOP/ Pandemic activities• Reduce redundant and/or disparate capabilities across the agency

through enterprise consolidation and broadening availability of capabilities• Reduce end-user hardware costs through:

o Leveraging BYOD / non-government furnished equipment (GFE) o Adopting lower-cost end-user hardware (thin client and zero client devices)o Shifting focus to managing applications and operating systems centrally in the data

center instead of distributed at the client machine

• Reduce end-user software costs by leveraging virtual (shared) applications and desktops

• Promote a more agile workforce that is able to support the mission anytime, anywhere

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• Centered around Citrix virtual applications• Independent growth of disparate Citrix XenApp implementations across

DLA’s field sites from 2005-2010 • Enterprise effort from 2010 onward has standardized all Citrix components

across DLA’s distributed landscape, which has:o Enabled secure remote application access from non-GFE deviceso Expanded remote BYOD access for all 30,000 DLA employees

• Coordinated with Citrix to expand access from mobile devices / tablets using DoD Common Access Card (CAC) authentication

DLA’s Road to BYOD

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• Enterprise Approacho Gathered lessons learned across disparate environments to gain efficiencies in

enterprise Citrix approacho Targeted use cases of teleworkers and off-site contractors

• Vendor Integration o Strong vendor relationship allowed DLA and Citrix to coordinate in mobile

receiver development, and DLA to sponsor Citrix STIGso Collaboration across DoD efforts

• Cross-DLA Integration and Innovationo Teleworko Virtualizationo Office Communicatoro Mobility / iPad

Why DLA Has Been Successful

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• Network restrictions limit BYOD to remote use only• Mobile integration proves challenging for DoD:

o Limited support across vendorso Costs for smart card readers

• User adoption varies greatly due to: o Fear of invasion of privacyo Not all users willing to use personal devices

BYOD Challenges

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• Now o Access published applications from GFE or BYODo End-user workstations running local operating system and primary applications

• Near-Term o Introduce access to virtual desktops from GFE or BYOD laptops, mobile devices,

and tablets o Employees 100% portable between work locations

• Long-Termo Expand virtual application/desktop integration with BYOD for seamless transition

between devices, locations, and personas, with integrated MDMo Employee driven deviceso Hardware, administration, and facility savingso Employees treating work as an activity, not a location

DLA’s Virtual Access and BYOD Vision