Some People Make Things Happen,
Some Watch Things Happen,
While Others Sit Around and Wonder What Happened
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By instinct humans are Innovative
from stone age manto the modern society (i.e. today)
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Ford
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Innovation in sports
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FOSBURY FLOP
Before 1968Since 1968
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Feel Like a star
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What is INNOVATION?
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started with an IDEA
ended with a VALUE
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Municipal & Health care Innovation
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Innovation
• Something genuine and new
• Of positive value
• That no one before has thought about it
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and done it
What is Innovation?
• value from genuine new idea
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INNOVATION – THE EVOLUTION
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Economy History
• Ancient time Hunting Farming/life stock
• Village, City, Country , Nation Exchange
• Cooperation's – Industries (Technology and Industry) Money & Trade
• Knowhow – (e.g. computer SW or Medicine-Equation) non-tangible commodity -Knowledge
• Future?
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Economy Present
• Traditional technologies reaching ceilings
• Education & Knowhow is accessible by all (thanks to Satellites, Networks and Internet).
• Technology and Know-how transfer is relatively easy and within reach.
• From Inventions Innovations
• From Major Innovations accumulative Innovations (i.e. Logo of technologies)
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Brazil: Highlights
INVESTMENTS IN R&D (%GDP)
ISRAEL
SWEDEN
FINLAND
JAPAN
SOUTH KOREA
USA
TAIWAN
GERMANY
SINGAPORE
FRANCE
CANADA
NETHERLANDS
UNITED KINGDOM
CHINA
4,70
3,89
3,48
3,33
2,99
2,62
2,52
2,46
2,36
2,13
1,98
1,78
1,78
1,34
SPAIN
ITALY
RUSSIAN
BRAZIL
HUNGARY
SOUTH AFRICA
INDIA
PORTUGAL
MALAYSIA
CHILE
TURKEY
POLAND
MEXICO
ARGENTINA
1,1
2
1,10
1,07
1,02
0,94
0,86
0,85
0,80
0,69
0,68
0,67
0,57
0,50
0,46
Source: OCDE (2007), Ministry of Science and Technology (MCT,2007), World Bank (2006) and RICYT (2006).
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“The workers of the future will recognize that their success does not lie in their ability to learn a skill (writing software, writing legal briefs, reading x-rays, providing technical support, etc) and then apply it repeatedly to pre-defined problems.
Instead, success will be in their ability to use creativity and innovation to solve unique problems, forge new frontiers, invent killer products and quickly adjust to changing market demands and economic forces “
WORLD BANK Says
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http://www.philmckinney.com/2007/10/the_creative_economy.html
Quotes (Negative)
• “640K ought to be enough for anybody” 1981– Bill gates
• “Everything that can be invented has been invented” 1899– Chalres Duell, Commissioner US Office of Patents
• “but what microchip is good for” 1968– IBM Engineer
• “Who the hell wants to hear actors talk” 1927– HM Warner, Warner brothers
• Louis Pasteur’s theory of germs is ridiculous fiction” 1872– Pierre Pachet, Prof of physiology at Toulouse
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My best Quote
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“Whatever made you successful in the past, WON’T in the Future”
– Lew Platt VD HP
Innovation Pyramid
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Innovation
Knowledge
Information
Data (Noise)
Creativity /
Imagination
Indexing
Storing
"Imagination is more important than knowledge“ Albert Einstein
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• Creativity is thinking up new things.
• Innovation is doing new things.
--- Theodore Levitt
Why Innovation?
• Actually why not?• Who doesn’t have ambitions to get better?• Who can be better without a new idea?• How can anybody have a tree without a seed and
without watering the seed?
• imitations and blind copying works sometimes but not always and is never sustainable and never with high returns.
• On the other hand genuine new ideas make real differentiation.
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Modern business witnessed a wave toward organizing business activities under umbrella of
what is called MANAGEMENT.
e.g.Call centre
Business Process ManagementTime Management
ISOxxxx, TQM
what didn’t get organized?
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Manufacturing
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Quality is to do your job in the best way to reach your goal
Innovation is to do a new thing to reach a higher goal
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Why not Innovation to be organized?
Systematic Innovation
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Organized Innovation
Non-Organized Innovation
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Call Centre
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Systematic Innovation
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Pre
IdeaIdea
Post
Idea
Stimulation
Reward
Culture
Idea
Generation & Creativity
R&D
Commercialization
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Methods
• Random Word Association• Forced Combination• Negative Idea Generation• What If?• The Dream Trip• Lab Work• Visual Confetti• Headline Mania• 6-3-5• Fishing Stories• Idea Propping• Merlin• Your Creative Idol• The Relay Baton• Zooming Out• The Lotus Blossom• Trend storming• Upside Down• The Brain Pool
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Innovation is a skill that you can learn, practice and become proficient at.
Born or Learned?
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BEST PRACTICESIN INNOVATIVE BUSINESSES
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Innovative Business
1. Culturally Innovative
2. Organized • defined from vision toward smallest execution item
3. Always Innovative
4. Modern• Best practices, open Innovation, crowd sourcing ,
Automated …etc.
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1- Culture of Innovation
• Buy in from heart by all.
• Inside the DNA of the organization.
• Experience, Skills and knowledge transfer factor (from hiring toward the top).
• Atmosphere (encouragement, reward, training, thinking-space).
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Yes it is a CULTURE
• President Kennedy
• NASA early 1970s
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I am helping to put a man on the moon
Innovation in Call Center
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Bank Call CenterAngry Customer
It is your bank mistake, can’t you see this?
Can’t you do ☼●◙♣♫♪☻
.
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After work
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Thank you sir, you made my day … I Hate this job …
No innovation program incentives No reward and recognition
innovation program with incentives, reward and recognition
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2- Organized Innovation
• Targeted and on-purpose Innovation (opposite is “as-it-comes”)
• Do not wait chances or luck
• Use proven experiences
• Innovation Cycle from A-Z.
• Well documented and best if automated.
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3- Always Innovative
• When there is urgency for an Innovative idea you might not have the time to dig for it.
• 365 Days Innovation program ensure healthy flow and accumulation of ideas to benefit from at the right time.
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Innovation - Timing
• Identified area:
– Problem
– New Need
– Respond to change
• Un-Identified area:
– Keep eyes open, keep ears listening who knows!
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Innovation Program looks at …
• Sources of Ideas
• Ideas serving what
– Problem
– Need
– Neither
• Managing the Cycle
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4- Modern Innovation
• Like any other business issue, it is no more simple and naturally getting more complex.
• International experiences leads to “Best Practices” in Innovation.
• Some well defined methodologies are a fast proven winning toward becoming innovative.
• Open Innovation rather than “only-internal” innovation approaches.
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“Marriage Factor”
• Steve Jobs in Apple innovated by
• “the marriage factor … “
– “Ipod” by marrying the “multimedia technologies” with the “Music Industry” i.e. iTunes.
– “Iphone” by marrying the “ipod” with the cellular phones.
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• "It would be arrogant to think that all of the best ideas and best technologies exist within the walls of Boeing," – Boeing spokeswoman Loretta Gunter says.
BOEING and Innovation
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Innovative Human Capital
• One of the great skills of clever entrepreneurs and innovators is to see the linkages between seemingly unrelated issues.
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Categories of Innovations
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Category1 Category2
New Solution to an Old problem No Innovation
Category3 Category4
New idea that leads to new value Old product/process used in new way
Product Process
Usag
e/ P
rob
lem O
ldN
ew
New Old
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EXAMPLE CASES (HENKEL-BOEING)
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Product Innovation
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Product Innovation
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Henkel “Open Innovation”
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Open Innovation
• Leaders that are able to develop the described set of new management practices are well prepared for creating new and open business models and market spaces, rather than competing with commoditized products and services in an existing industry.
• Open innovation means gathering new ideas from sources beyond organizational boundaries.
• One of the great skills of clever entrepreneurs and innovators is to see the linkages between seemingly unrelated issues. This is where in the open innovation model, broadly skilled technologists and open minded thinkers come to the fore.
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Cisco Innovation program I-prize
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• "It would be arrogant to think that all of the best ideas and best technologies exist within the walls of Boeing," – Boeing spokeswoman Loretta Gunter says.
BOEING and Innovation
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Open Innovation
• P&G Open Innovation Challenge - external idea sourcing in UK• Ideas4Unilever - corporate venturing • BMW Customer Innovation Lab - in german• LeadUsers.nl & Live Simplicity - Philips crowdsourcing platforms • Staples Invention Quest - idea contest • Kraft - innovate with Kraft • GameChanger - Shell’s corporate venturing • Henkel Innovation Trophy - idea competition • IBM ThinkPlace - idea generation and collaboration • InnovationJam* - IBM’s more internally focussed idea generation• Cool Software - Intel’s sensing platform • Dell IdeaStorm - external idea sourcing • Vocalpoint - P&G’s network for women
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Open (Product Design)
• Nintendo Wiiware - nintendo embraces crowdsourcing
• LEGO Factory - LEGO co-creation tool
• Peugeot - Peugeot’s design contest
• Nespresso - design contest for coffee machines
• Muji - improving and suggesting new designs
• Electrolux Design Lab - annual design competition for students
• Fluevog - open shoe design
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INNOVABIA
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• Innovation Arabia ® ابتكار العربية
• Incorporated in Dubai Knowledge Village
• ONLY Innovation services
• Unless proven otherwise “The only regional company dedicated to the Innovation business”
Who is INNOVABIA
Block 18
Office 24
3rd Floor
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We reach countries ….
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Our initiative
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Our Services
• Enable Innovation across the whole business.
• Make the company culture to become innovative both at staff level and the organization level.
• We make Innovation to become a systematic activity rather an coincidental and random matter (Innovation On Purpose)
What we do?
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Typical full spectrum offering (5 Areas)
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Innovation Audit
1
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Innovation Culture Strategy
2
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Innovation Process & Tool (cont.)
3
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Innovation Process & Tool
3
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Innovation Centre Creation
4
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Future Insight (example from Shell)
5
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Our Partners
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World Presence
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References
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Idelaboratoriet
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2009-2010 report: Sweden #1 innovative country
• Innovation for development report 2009-2010 (released very recently).
• http://innovationfordevelopmentreport.org/papers/exec_summary.pdf
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Idelaboratoriet clients
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Example INNOVATION Scorecard
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Idelaboratoriet innovation area
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BrightIdea
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BrightIdea © USA
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BrightIdea INNOVATION ToolExample Modules screen shots
innovation communities
Webstorm Community Collaboration
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idea management
Idea Management Research Module
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idea management
Expert Location Project Tracking
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innovation analytics
Innovation Financials Rewards & Recognition
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Cisco Innovation program I-prize
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Can be batched!
• Program can be splinted into workable parts like LEGO.
• Even can be ordered as per bank situation and needs.
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RECOMMENDATION TO FUTURE ORGANIZATIONS
(THOSE WHO WILL SURVIVE ALL CHALLENGES)
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Start an Innovation Initiative
• There is undocumented, unofficial Innovation in all modern organizations why not to organize it?
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Is it optional?
• Yes and NO
• Yes for those who don’t care about being at the top.
• No for those who believe that INNOVATION can make a difference for their business.
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It doesn't cost much!
• Yes, Innovation programs and Initiatives cost less than most other initiatives that drain money in repetitive activities.
• ROI (Return On Innovation) is obvious in most cases.
• Ends up to be an Internal affair after know-how is gained.
• Counts on utilizing a lot of brain wastage that HR or Operational departments can’t measure. This explains why it doesn’t cost much.
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BAI - Bank Administration Institute
1. Innovation has never been more relevant2. Incremental innovation can be highly effective3. Customer interest is the acid test for innovation4. Web 2.0 is the next wave in channel innovation5. Segmentation is in need of innovation6. Business model innovation calls for bold moves7. The innovation culture starts at the top8. Innovation is the key driver of future success
President and Chief Executive Officer
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Why not to get external help in building an Innovative Organization?
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Internal Innovation
External Innovation
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1. Gain experience on best practices.
2. Benefit of the falls of others in similar industry.
3. Keep staff focus on core activities rather than trying how to build innovation internally.
Innovation - the evolution
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by Coincidence On Purpose
Individual Effort
Not Organized
Limited Coverage
No Innovation Culture
Everybody Can Participate
Organized Innovation Process
The Whole Organization
Innovation is a Culture
FROM TO
No Idea Management Idea Management System
CLOSING
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#1 Enemy of Innovation
is TIME
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END
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