SEARCH OPTIMIZATION & MARKETING
(SEO & SEM)Lecturer by NGUYEN HUU PHAT
Kent International College
www.kent.edu.vn
Agenda
SEO & SEM ?
How important SEO and SEM?
Keyword Assessment
Ad Content Development
Link Building Strategies
AdWords Campaign Management
Campaign Measurement & Analysis
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SEO & SEM
• Search Engine Optimization (SEO) "optimizes" website content to achieve a higher
ranking in search results, for example, by incorporating specific keywords or links
associated with the website. Depending on the context, SEM can be an umbrella term for
various means of marketing a website including SEO, or it may contrast with SEO,
focusing on just paid components
• Search Engine Marketing (SEM) is a form of Internet marketing that seeks to promote
websites by increasing their visibility in search engine result pages (SERPs) through the
use of paid placement, contextual advertising, and paid inclusion.
In 2008, North American advertisers spent US$13.5 billion on search engine marketing
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HOW IMPORTANT SEO AND SEM
To attract prospective customers who are searching for you
Let’s do Search Optimization and marketing
Where do we see after a search?
Do you want your sites to be here?
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Source: The Art of SEO
SEARCH
SEE 1 to 2 websites
WHAT DO WE DO BEFORE BUYING?
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Keyword Assessment
To analyze and find relevant keywords
Ad Content Development
To show an impressive and right message
Link Building Strategies
Who links to your site, number of links?
Campaign Measurement & Analysis
ROI of a campaign (CPC)
Ranking of your site
KEEP IN MIND
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ADWORDS CAMPAIGN
Pay per Click campaign
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GOOGLE ADWORDS
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Yahoo AdWords
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Microsoft AdWords
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Social networks enable a dialogue among customers and fuel word-of-mouth.
Forum Management Facebook and Linkedin Profile Management Blog, community seeding and Online PR Promotional Campaigns, Games, and Contests
Social Media Marketing
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Forum Management
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Network = # Connections of consortium
members + # Group Members (sponsored
group)
Contribution = # Sponsored Group
Members who start Discussions or post News
+
# consortium members who start Discussions
or post News in targeted Groups.Participation = # Commenters in Sponsored
Group + #Commenters to any Discussions initiated by consortium members in targeted groups
Set goals for frequency of comments
Network = # of Fans
Contribution = (Marketing
Agent only)Participation = # Commenters
Facebook and Linkedin Profile Management
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Facebook Ads
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NCP Model – Case Examples
Linkedin Management
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Blog, community seeding and Online PR
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Blog, community seeding and Online PR
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Blog, community seeding and Online PR
www.kent.edu.vnNCP Model – Case Examples
Promotional Campaigns, Games, and Contests
www.kent.edu.vnNCP Model – Case Examples
Promotional Campaigns, Games, and Contests
www.kent.edu.vnNCP Model – Case Examples
Promotional Campaigns, Games, and Contests
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An online marketing plan is a part of a marketing plan and can never be separated.
Online marketing strategy (planning and booking) Third Party Tracking Web and campaign analysis
Online marketing plans
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Online marketing strategy (planning)
Target audience: To whom? Age
Male/ Female
Location: Hanoi, Hochiminh
Class: A, B,C, D
Which message
Objective: Why? To attract new customersTo maintain old customersTo educate your customersTo turn your customers into your fansTo promote your brand/ productTo increase sale
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Which websites
Which position? top, down, right, left
When? How long?
How? Creative, format
When to change creative
Is that expensive?
Online marketing strategy (planning)
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Basic online banner or Adnetwork banner?
Basic online banners:
Many different sizes in Vietnamese websites
=> resize cost is higher.
Smart Network
Optimization Technology
Channel Targeting
Geo Targeting
Time Targeting
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CPM
CPV
CPC CPE
CPD
Online marketing strategy (booking)
CPA
CPM: Cost Per Impression – CPC: cost per click - CPE: Cost Per EngagementCPD: Cost Per Day – CPV: Cost Per View – CPA : Cost Per Action
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Objectives were achieved
Is that an effective campaign? ROI
Web and Campaign analysis
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If your goal is for your customers to prefer you, keep a pulse on their changing needs.
Segmentation and Analysis
Need-state Assessment
Focus Groups
Quantitative / Statistical Studies
Interviews with Industry Leaders
Expert Roundtables
Customer Research & Analysis
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