DBS Bank (Wealth Group)

Business Management Support - Head of Admin & Projects

Senior Vice President

Instrumental in setting up account opening process for Wealth Clients with the end

objective in compliance to banks’ internal control policies and regulatory

requirements

Instrumental in setting up Know Your Customer (KYC) process with the end

objective in compliance to the regulatory requirements

Responsible for improvements in turnaround time meeting and exceeding the

departments’ KPI for both account opening and KYC

FATCA Champion for regional wealth.

Responsible for both Hong Kong and Singapore FATCA processes and deliverables

Responsible for maintaining global clients identifier records to facilitate revenue

tracking and credit risk monitoring

Decision maker for the business in ensuring system enhancements meet both front

office and back office processes within the confine of regulatory requirements -

Including but not limited to GST and return mail tagging.

Leadership position in changing the qualified intermediary policy and process

Overall in charge of wealth’s administration and infrastructure which includes staff

on boarding, resignation, processing staff claims and client’s Asia Treasures

Membership

Oversee Business Continuity Plan within Wealth Singapore

Meeting and addressing ad hoc exigencies to the needs of senior management as

and when a crisis develops in operational matters