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15th Advanced Global Legal & Compliance Forum on Cyber Security & Data Privacy and Protection
J. Andrew Valentine
Verizon
RISK Team
Cyber Security Preparedness: Best Practices for
Data Breach Incident Response Teams With a Focus on Preemptive Measures to Take and
Rehabilitating Your Image
Christopher T. Pierson, Ph.D., J.D.
Viewpost
EVP, General Counsel & Chief Security Officer
Korin Neff
Wyndham
SVP, Corporate Compliance Officer
January 15-16, 2015
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Agenda
• Incident preparedness • Proactive crisis communications training
• Risk assessments and vulnerability audits
• The cyber defense response team • Managing the crisis through comprehensive communications
•Post-incident recovery • Reputation management
• Public relations and impact assessments
• Stakeholder communications, and more
The opinions contained herein do not reflect the opinions and beliefs of the author’s employers or associated agencies. All content contained herein is for informational purposes only and may not reflect the most current legal developments. The content is not offered as legal or any other advice on any particular matter.
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Incident preparedness
•Plan A / Plan B
• “Awesome”
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Cyber Defense Team
•Controlling the Incident • Internally and Externally
• Working with Partners (CPO, GC, CCO/CRO, CISO, CIO, Externals)
•Controlling the Chaos • Table Top Exercises
• Flows, Roles & Responsibilities
•One Source of Truth • InfoSec messaging, research, facts
• Handling all tasks execution
• Internal messaging & communications
• Incident Documentation and tracking
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Post-incident recovery
•Notification • Consumers, Agencies, Law Enforcement
• Stakeholders
•Crisis Management • Media, Shareholders, Employees and Customers
•Remediation • Up the Ladder Reporting
• Technical and Administrative Enhancements
• Lessons Learned
•Additional Matters for Consideration • Insurance Coverage
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Contact Us
J. Andrew Valentine
Verizon
RISK Team
Korin Neff
Wyndham
SVP, Corporate Compliance Officer
Christopher T. Pierson, Ph.D., J.D.
Viewpost
EVP, General Counsel & Chief Security Officer
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