w
Runa Sabroe, Christian Villum and Monica Moeskær
HOW TO USE A DANISH-STYLE DESIGN APPROACH IN CITY MANAGEMENT
CityLabDanish Design Centre
Crash Course
@designcentret #designcities #citylabmia
About Danish Design Centre and Design Cities
Why Design?
The Design Process
Cases
2 Exercises: Brainstorming & Desktop Prototyping
@designcentret #designcities #citylabmia
w
DESIGNFUTURE
FABRICATION
Design-drivenBusiness Models
demand
DesignDimensions
supply
DESIGNCITIES
DESIGNHEALTH
DDCs platforms
@designcentret #designcities #citylabmia
DESIGNFUTURE
FABRICATION
Design-drivenBusiness Models
demand
DesignDimensions
supply
DESIGNCITIES
DESIGNHEALTH
DDCs platforms
@designcentret #designcities #citylabmia
w
DESIGNCITIES
VISION
Design Cities aims to make design a catalyst for the development of better future cities by creating new, sustainable business opportunities
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
w
WHY DESIGN?
@designcentret #designcities #citylabmia
The power of design is to make the future concrete
@designcentret #designcities #citylabmia
Human Understand the drivers of behaviour
@designcentret #designcities #citylabmia
Visualize Explore the present and future
@designcentret #designcities #citylabmia
Build Prototype the future
@designcentret #designcities #citylabmia
Collaborate Co-create the future
@designcentret #designcities #citylabmia
w
THE DESIGN PROCESSMethods
@designcentret #designcities #citylabmia
Resist complexity
Problem emphasis
System centric
Facilitation
Strategy focus
Embrace complexity
Vision emphasis
User-centric
Stewardship
Outcome focus
Policymakingwith design
Current model Future model
@designcentret #designcities #citylabmia
Source: MindLab
A new path for policy design
@designcentret #designcities #citylabmia
Source: MindLab
Involving citizens and stakeholders from the start
@designcentret #designcities #citylabmia
DDCs work modelPrototype, program & scale
EXPERIMENT
SHARE
PROTOTYPE
PROGRAM
SCALE
LEARN
@designcentret #designcities #citylabmia
EXPLORING THEPROBLEM SPACE
GENERATING ALTER-NATIVE SCENARIOS
ENACTING NEWPRACTICES
@designcentret #designcities #citylabmia
EXPLORING THEPROBLEM SPACE
@designcentret #designcities #citylabmia
EXPLORING THEPROBLEM SPACE
The service journeyand pain points
GENERATING ALTER-NATIVE SCENARIOS
@designcentret #designcities #citylabmia
GENERATING ALTER-NATIVE SCENARIOS
@designcentret #designcities #citylabmia
ENACTING NEWPRACTICES
@designcentret #designcities #citylabmia
Prototype vs Pilot
Learning, further development
Early; before decision making
None or low
Very low
Demonstration,Evidence
Late; when solution is decided
Medium to large
Medium
Prototype Pilot
Purpose
Timing
Publicity
Risk
@designcentret #designcities #citylabmia
w
CASES
@designcentret #designcities #citylabmia
CASECPH Containers: Temporary housing solution & business opportunities
@designcentret #designcities #citylabmia
CASECPH Street Lab: Using service design to facilitate urban technology experiments
@designcentret #designcities #citylabmia
w
WORKSHOP CASECitizens House
@designcentret #designcities #citylabmia
1. The city council has asked for a framework to nurture an iconic public building centrally placed in a medium sized city in Denmark.
2. It is to become a shared space between the local library, citizens service centre, local businesses, NGOs and a volunteer centre.
3. The location has long suffered from being a transit point which you pass through quickly.
4.Both citizens and visitors tend to either avoid the building or make sure to go in and out as fast as possible on their way from one type of public transportation to another.
5. The city council has asked for assistance on discovering how the building can once again become an attractive gateway to the city and play a role as a lively, well-visited and frequently used urban space.
@designcentret #designcities #citylabmia
w
EXERCISE #1NEW IDEAS
@designcentret #designcities #citylabmia
Exercise #11) Select which user group you want to approach - one user group at each table 2) Brainstorm new ideas on idea posters 3) Cluster your ideas: Which ideas belong together? Write headlines on the stickers.
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
An ideaOne idea at the timeQuantity (not quality)Without judgementBuild on each others
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
w
EXERCISE #2PROTOTYPING
@designcentret #designcities #citylabmia
1) Pick the best ideas from exercise 1 (use the headlines) 2) Where in the building does your solution take place? 3) How is the area furnished? 4) Which offers or services are included in the building? 5) Which persons will be a part of the solution? 6) What do they say to each other? 7) What else is happening?
Exercise #2
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
@designcentret #designcities #citylabmia
Reflections1) Feedback: How was it to work with the tools?
2) What does it require from your organization to work design-driven?
3) What are the main challenges for you to adopt the methods in your daily work?
@designcentret #designcities #citylabmia
w
www.ddc.dk
@designcentret #designcities #citylabmia
Top Related