Copyright UEA
JIBS User Group Workshop: 13 November
2008 Narrow or Broadsearch? Introducing Ex Libris's Primo interface at UEA Library
Sarah Elsegood
Arts and Humanities Faculty Librarian
and Primo Project Team
University of East Anglia, Norwich
(01603) [email protected]
13 November 2008 JIBS Workshop
Contents
1. What is Primo?
2. Why Primo? At UEA?
3. Project implementation
4. Interface – main features
5. What do our users think?
6. Impact on IL skills teaching?
7. Future developments
13 November 2008 JIBS Workshop
1.What is Primo?
Primo is a one-stop solution for the discovery and delivery of local and remote resources, such as books, journal articles, and digital objects.
Library Catalogue + Digital repository
UEA e-resources
Digitool: UEA’s digital repository
13 November 2008 JIBS Workshop
2. Why Primo?
evidence that users prefer other search, retrieval and delivery services, such as Google
users prefer quick easy intuitive interfaces
relevance ranking is popular
improved aesthetic experience
Primo offers access to the high quality content through an attractive interface
Web 2.0 functionality
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Why Primo at UEA?
Invitation to join Ex Libris Charter Members Programme and be involved in working closely with the system provider to develop the product from the outset
“institutions that share Ex Libris’ vision and strategic direction and that have shown a strong and abiding interest in defining and influencing the
future of library information systems”.
Experience of using other Ex Libris products including Aleph OPAC, MetaLib, SFX, and purchase of Digitool
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3. Project implementation:
2007-2008
Head of Library Collections
Library Systems Librarian
Senior Library Assistant (Systems)
Library Systems Developer
Database and Applications Support Team Leader
Faculty Librarians: Humanities, and Health
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Front-end/Search Node 1
Front-end/Search Node 2
Load Balancer
Back- Office / Publishing
Aleph
Oracle
Staging Server
NFS
Shared Index Storage (30 Gb)
SAN
Oracle Data plus BO / publishing storage
NFS
Publishing Platform Storage (60 Gb)
UEA Primo Servers
SAN
Oracle Data for Staging Server
OAI output from DigiTool1a
2
1b
3
4
5
6
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Synchronization of Primo with other Ex Libris services – Aleph OPAC and Digitool
Broadsearch pipes run at these intervals daily to pull in Aleph data;Mon - SunHourly from 9.30am to 22.30pm
Broadsearch pipes run at these intervals daily to pull in Digitool data;Mon - SunOnce a day at 12.44pm
The data is published on Aleph at the following times;Sun - FriHourly from 09.50am to 22.50pmSaturdayHourly from 11.00am to 20.00pm
Indexing / didumean / hotswapping takes place daily at 12.00pm and 20.00pm
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4. Interface
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Books, etc: Facets, icons and availability and Frbrization
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Integration with Aleph OPAC
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FRBRization of similar records
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Accessing e-books
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Locating print and e-journal titles
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Articles, etc: Searching e-resources
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SFX linking to UEA-subscribed content
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MetaLib @ UEA
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Primo Focus Group: June – July 2008 using Blackboard VLE blog
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Embedding Primo in UEA portal
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Primo and OPAC usage Autumn Semester22 September 2008 - 9 November 2008
Number of searches
010000
2000030000
4000050000
6000070000
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7
Books, etc.
Articles, etc.
OPAC
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5. What do our users think?
We asked for 3 types of response:
I particularly liked…It would be good if perhaps it could…The following needs improving…Any other comments
Users were asked to indicate status: e.g. undergraduate, taught postgraduate, etc.Feedback was also sought on the interface welcome screen
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User feedback
Aaaaargh confusing! What on Mars was wrong with the other interface?!
UselessBrilliantRefine searches is a great feature that helps with researchInterface, looks modern and up-to-date (until I click through to
a catalogue card). RSS support is great - but it's missing a new books by subject
feature.I particularly liked that I can see availability and signature code
on the first page of the entry page but I still need to do an extra click - why not put it on the main listing?
I've had quite a bit of trouble getting my students to search anything other than JSTOR because of the difficulty they find in the interfaces - Primo looks like it might solve that problem - it's much more intuitive (AMS lecturer)
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User feedback
Ditch the old catalogue interface entirely. It is completely unsuitable to 2008 and frankly an embarassment [sic] as an information processing interface in a modern institution. There's no need for multiple card displays that make sense to a librarian but not a library user.
Opening some links in new windows unpredictably makes browsing a rather unpleasant experience.
It would be nice if I could add multiple items to eShelf from the search interface!
It would be good if it could have a 'cite it button', transforming the entry info into a correctly formatted citation in, say, the 3 main citation styles?
This is definitely a step in the right direction - too bad most of the user interface changes are at least 2 years out of date.
How can you spend money on a system that does not export directly to EndNote and does not support Zotero via the COinS format?
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Information Services staff feedback
Appearance of front page user-friendly and colourfulI liked the fact that you can enter a search term and
switch between tabs without re-entering the search I liked article searching – seems easier than MetaLibOverall v. good and relatively easy to use. I am often
put off by new things like this. Wasn’t scary!I particularly liked the way it told you if a book was on
loan or notUser-friendly, easy to find what you need quicklyEasy to use. Lots of information. I like it a lot!Visually it is fairly easy on the eye and not too cluttered The speed of opening up the Library Catalogue needs
improving when click on “Get It” link
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6. Impact on IL skills teaching?
Advice needed on constructing search strategies, selecting appropriate keywords, refining searches
I deliberately did less teaching of how to use the system to test how intuitive it really is
Users need help in evaluating the results and refining searches
Users strayed into Articles, etc. searching without realising what it was
Broadsearch provided a useful starting point for teaching database searching. Students move on to MetaLib and the full range of e-resources after first searching a smaller sub-set using Articles, etc. tab
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7. Future developments?
IGeLU Steering Committee focus group 2008 looked at identifying developments that would allow Primo to replace Aleph OPAC
Harvesting of data directly from database publishers?Combined local and remote search option? Further improvements with web 2.0 functionalityFrbrization developmentsPrimo module leaderPrimo user group and mailing list
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References:
Ex Libris Primohttp://www.exlibrisgroup.com/category/PrimoOverview Accessed: 5 November 2008
Lewis, N (2008), Implementing Ex Libris’s Primo at the University of East AngliaAriadne 55
<http://www.ariadne.ac.uk/issue55/lewis/>
Accessed: 5 November 2008
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Other Primo Charter Programme Libraries:
Boston College (Holmes One Search: Research made Elementary)http://agama.bc.edu:1701/primo_library/libweb/action/search.do?vid=CLEAN&fromLogin=true&fromLogin=true
Iowa State University (e-Library)http://www.lib.iastate.edu/
University of Iowa (Smart Search)http://smartsearch.uiowa.edu/primo_library/libweb/action/search.do?vid=uiowa&fromLogin=true
University of Minnesota (MNCat plus)http://prime2.oit.umn.edu:1701/primo_library/libweb/action/search.do?
Vanderbilt University (DiscoverLibrary)http://discoverlibrary.vanderbilt.edu/
Pilot phase:Royal Danish Library, Copenhagenhttp://primo-7.kb.dk/primo_library/libweb/action/search.do?&vid=KGL&reset_config=true
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