Outline
Organizational Behavior
Is something done by the employee
Job Performance
Task Performance
Contextual Performance
Following organizational rules and procedures
Endorsing, supporting, and defending organizational objectives
Contextual Performance
Persisting with enthusiasm and extra effort as
necessary to complete own task activities successfully
Contextual Performance
Volunteering to carry out task activities that
are not formally part of own job
Contextual Performance
Helping and cooperating with
others
Contextual Performance
Predictors Of C.P
Outcomes
Contextual Performance As Differentiator
What Organizations Do To Enhance
Contextual Performance
UFONE’S Effort
Benefits Enjoyed By Ufone
Significance
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