Communication Guide Presentation
Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian
COM/520 Organizational Communication for Adult Education and Training
August 3, 2015
Dr. Kathy Zientek
Introduction
Effective communication strategies
Identifying barriers
Problem solving
Accountability and effective organization communication
Establishing Goals
Know what you want accomplished
Fairness and expectations
Being involved
Poor Communication
SUPERIOR – INFERIOR RELATIONSHIPS OPPORTUNIST
PROPAGANDAEMPLOYEE
INTIMIDATION
MA
NA
GER
S &
Leaders
EMP
LOYEES
& C
USTO
MER
S
BULLYING
Sexual Harassment Gender Discrimination
VIOLENT BEHAVIOR
Employee Empowerment
CO
LLA
BO
RAT
ION
TRAINING & MENTORING
PO
SITI
VEN
ESS
RES
PEC
T
Strategic Marketing
ORGANIZATIONAL PLANNING
CUSTOMER SERVICE
MA
RK
ETING
R
ESEAR
CH
Conflict Negotiations
ACTIVE LISTENING
CREATIVE PROBLEM-SOLVING
COMPROMISE = COPING TOGETHER
COMMUNICATION CHANNELS
Different communication channels
Communicate in person
Use technological tools wisely
Guard against Information overload
Addressing Business Issues through Effective Communication
How does an organization’s communication affect its goals and objectives?
How does resource allocation affect overall communication effectiveness within an organization?
How is accountability handled via organizational communication?
Conclusion
In closing, there are a couple of important things that we have learned about effective communication: first, we have learned to recognize poor communication that diminishes organizational effectiveness. Next establishing clear goals and empowering employees drive organizational growth. Finally, healthy communication is the key to sustained growth. When these elements exist in an organization, the organization will undoubtedly thrive.
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