Cloud Managed ServicesPhone: (212) 792-5200
Email: [email protected]
About NetfastNetfast is a Cloud Managed Services Provider enabling its Mid-Tier Enterprise customers to transform their IT systems and business processes to achieve their strategic business objectives.
We are a next generation IT Services Company applying information technology expertise and business knowledge to accelerate business growth by aligning IT with the organizational goals.
Service & Process Automation Security Cloud and Data Center Collaboration and Applications
IT Life CycleNetwork and Data Center
Partner Eco-System
Providing Value Beyond “Value Added Reseller”
Focused on solving IT’s needs with
technology Tied to a specific vendor and/or solution area
Transaction and commodity
hardware focused
Long deployment cycles and inflexible
“VARs”Focused on solving
business needs with cloud based services An unmatched
partner and contingent
workforce eco-system
Consultative approach acting as an team extension
Flexible and just-in-time delivery of IT
services to business
“The Traditional VAR [value added reseller] is Dead” – Tom Gillis Forbes Tech, August 2014
Cloud Managed Services MarketTotal market expected to grow from $52.23 billion in 2015 to over $118 billion by 2020
Mid-sized business to small enterprise focus - $45 billion in available spend
Budgets focused on managed or cloud services expected to grow:• Small-Mid 18% of budget today to 47% in next two years• Small Enterprise 29% of budget today to 54% in next two years
Growth Areas (aka Sales and Marketing Hooks) • Applications/Collaboration/Email (i.e Microsoft Office, SharePoint,
Exchange) • Security & Compliance (i.e BYOD, Public Cloud, Shadow IT)• Business Continuity/Cloud Backup & Disaster Recovery • Sales/Marketing (i.e CRM, Automation)
Our Cloud Managed Services ProcessBridging the gap to “just-in-time” IT service delivery
The Path to “Just-in-Time” Service Delivery
A Strong Foundation
Digital Business
Architecture
Just-in-Time Service Delivery
A Strong Foundation Puts Out the FireAny bridge needs a strong foundation and the bridge to IT service automation is no different.
Netfast Service Foundation:• Create an asset inventory & knowledge database• Evaluate and determine focus support areas• Onboard network & security management• Monthly KPI reviews and quarterly business
reviews to measure progress and results• Elevate you away from fighting fires to build a
collaborative path toward “just-in-time”
Foundation
Digital Business Architecture
Just-in-Time IT Services
The Path to “Just-in-Time”
Digital Business Architecture Builds a PathAfter we have a strong foundation in place our next step is to collaborate on building blocks that will position your architecture for just-in-time.
Together we will evaluate all strategies including:• WAN Connectivity• Remote Access Connectivity• LAN Environment• Server Farm Documentation• AD Environment/DHCP/DNS• Backup and Disaster Recovery • Web Services & Applications• Security • Cloud and Hosting• Vendor & Support Contracts• Telephony
Foundation
Digital Business Architecture
Just-in-Time IT Services
The Path to “Just-in-Time”
Just-in-Time Services Makes You The HeroNow that you have a stronger foundation and have bridged the gap you are ready to deliver just-in-time services to your business units via IT Marketplace.
This is not the end just the start of the new reality. Our ongoing monthly meetings and quarterly in-person reviews will help focus us on the path to delivery the greatest value from this new reality.
Foundation
Digital Business Architecture
Just-in-Time IT Services
The Path to “Just-in-Time”
Netfast Cloud Managed ServicesNetwork Operations Center (NOC)
Cloud Manager
Collaboration & Applications
Backup and Disaster Recovery
Security Operations Center (SOC)
Service & Process Automation
IT Life Cycle
Onsite Field Services
Service & Process
Cloud Manager
IT Lifecycle
Backup and Disaster Recovery
Managed Security
Service & Process Automation• Netfast utilizes ServiceNow as the nucleus of our
IT management platform• ServiceNow is integrated with Ayehu technology
to bridge daily process gaps including notifications and reporting
• Together these platforms enable a service model that defines, connects, structures and automates IT processes providing “just-in-time” delivery of services to business
• ServiceNow provides connection into all of our IT Marketplace modules including End User Support, Cloud Manager, IT Lifecycle, Digital Transformation, and Managed Security
Cloud Managed Services
End User & Infrastructure Support
Partners With
Service & Process
Cloud Manager
IT Lifecycle
Backup and Disaster Recovery
Managed Security
End User & Infrastructure Support24/7/365 Network Operations Center providing proactive support of:• Desktop and End User Devices• Servers and Storage• Network Devices• Unified Communications• Collaboration and Applications
• Okta • Microsoft Office 365/Exchange Online• Sharepoint • CRM
End User & Infrastructure Support
Our Partners:
Cloud Managed Services
Service & Process
Cloud Manager
IT Lifecycle
Backup and Disaster Recovery
Managed Security
End User & Infrastructure Support
Integrates With:
Cloud ManagerPublic, private and hybrid cloud on demand with management and optimization from a single platform
• Embraces shadow IT securely• Saves money• Saves time• Reduce operational risk• Ensure resources are used efficiently
Cloud Managed Services
Service & Process
Cloud Manager
IT Lifecycle
Backup and Disaster Recovery
Managed Security
End User & Infrastructure Support
Our Partners:
IT Lifecycle• Direct procurement via ServiceNow• Deployment services on demand• Asset & vendor contract management• Asset refresh & warranty management• Disposal and buyback services
Cloud Managed Services
Service & Process
Cloud Manager
IT Lifecycle
Backup and Disaster Recovery
Managed Security
End User Support
Our Partners:
Cloud Managed ServicesBackup and Disaster Recovery
• Cloud Backup & Storage (BAAS)• Business & Application Continuity
• Protect files, folders, and apps• App Continuity & data recovery• Physical/virtual/cloud• Recovery point/recovery time
Service & Process
Cloud Manager
IT Lifecycle
Backup and Disaster Recovery
Managed Security
End User & Infrastructure Support
Our Partners:
Managed Security24/7/365 managed security operations & compliance management including:
• Access log and monitoring for network, end points, and data center
• Risk and vulnerability assessments• Penetration testing and social engineering• Data privacy• Anti-malware and containment policy• Zero-Day and Containerization• Maintain compliance with PCI (payment cards),
SOX (Sarbanes-Oxley Act), HIPAA (Healthcare)
Cloud Managed Services
Data Center
Security
Network
Data Center• Consolidation• Virtualization• CollocationNetwork• Vendor Integration• WAN OptimizationSecurity• Next generation firewall/application• Virtualized/Cloud firewall• Zero-day threat/containerization• Penetration testing/social engineering• Vulnerability assessment Cloud Migration• Public/Private/Hybrid cloud migration
Solutions
Cloud Migration
Cloud Managed ServicesPhone: (212) 792-5200
Email: [email protected]
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