Closing the Digital DivideSharing OER with Libraries, Schools and

PublicHealth Facilities in Africa and the World

Jeremy Smith - UMass AmherstCarl Mayer - Shift ITDavid Baliles - Salesforce/Heroku

What is our InspirationSpeaker Carl Meyer (Co-Founder, Shift IT)

How it’s Built: OER Technology Framework

OER Technology Framework: $7 Keepod PC for Students

Keepod USB PC Boots to Chromium OS Students use Keepods to access OER

Keepod v1

Keepod vNext

OER Technology Framework: v1…Outernet for OER Delivery

Outernet Mobile Hotspots Outernet National Library Outernet Content Browser

OER Technology Framework: v2…World Possible & Rachel Pi

Rachel Pi Server & Hotspot Device

Rachel Pi OER Content Packs

Thane RichardCommunity

Development

OER Technology Framework: How it all Works Together

Points are Managed in Salesforce

Request is converted to a Case& assigned to a Provider

Case is closed after the Content is delivered to the Outernet

location

Users at a Point Need EDU Content

Request is sent using

#KEEPREQ hashtag

Request is received are triaged to ensure accuracy & detail

A New Point is Deployed

OER Partners: Google Apps for Education

OER Partners: University of Massachusetts Amherst

Professor Charlie Schweik

School of Public Policy

UMass Library Global Librarians Team

Speaker Jeremy Smith (Digital Projects Manager, UMass)

OER Workflow: Turning Requests into Delivered OER Content

UMass is assigned a New Case

Case is closed after the Content is Delivered

Users at a Point Need Content

Request is sent using

#KEEPREQ hashtag

For Example

OER Workflow: Captured Feedback Improves the Process

OER Partners: Salesforce Foundation & Heroku Open Source

Allows real-time collaboration on

any type of record, such as

a content request or

device support

Pulls Twitter Searches into

Conversations for New Content

Conversations are converted to Cases and assigned to

Content Managers

Managing Keepod Devices is critical

for managing inventory &

adoption patterns

Managing Points allows us to report

on adoption, content delivery and donor

impact

Requests for content are pulled in via

Twitter handles & hashtags

Speaker David Baliles (Principal Architect, Salesforce/Heroku)

OER Partners: Salesforce & Heroku for End-to-End Management

Summary: Making the Technology Framework Available for All

Open Source

Mobile Apps Open Source Web Apps on Heroku

Published to the AppExchange(s) for others to use

Next implementation of the solution is Manangoba Foundation in Cameroon!