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Cisco IT Global Cloud Strategy

Application Management on Cloud Ready Network

Mahesh Rajan Babu

IT Director Cisco Systems

© 2018 Cisco and/or its affiliates. All rights reserved.

Cisco IT at a Glance

60,900Virtual Machines

458Offices

93Countries

139,317Connected

Stakeholders

98 IT Services3000 apps

SJC

45%RTP

14%

AM Other

6%

EU/EM 7%

India

21%

AP Other

7%

Global

Distribution of

IT Staff

4.8 BillionDNS Requests

Per Day

26Data Centers

<15 Min

Infra

Provisioning

Time500+SaaS AppsContainers

17,000

13,630UCS Blades

© 2018 Cisco and/or its affiliates. All rights reserved. © 2018 Cisco and/or its affiliates. All rights reserved.

The Journey

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Digital Transformation Journey

• ITaaS

• DC VirtualizationGlobal Cloud Strategy

Secure Digital

Business

ACCELERATOR

FOUNDATION

DESTINATION

2007 – 2015Global Data Center Strategy

Capacity

(Build)

Resiliency

Service

Transformation

Growth Enablemen

t

In ProgressGlobal Cloud Strategy

Capacity

(Optimize & Extend)

Software-Defined

Intelligence

App/Data

Transformation

Speed

Cisco IT Global Cloud Strategy

Capacity

Intelligence

App/Data

Transformation

adapt & scale

provision

POLICY

(provider, security)

metrics

cloud API

orchestration

monitoringmetering

scheduling

IaaS PaaS utility services

identity/access, financial, federation, multi-site

Clo

ud

OS

infra API

StrategyCloud Model

physical resources

infrastructure management and abstraction

virtual resources and platforms

on-prem DC public/hybridedge

Policy Policy Policy

build deploy

<code/>

<profile/>

data-driven

operationsaggregate

process

analyze

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SDNACI

(Application Centric Infrastructure)

Security Configuration

Defining and Applying Network Setup and PolicyPast vs. ACI

Tenant

Application Network Profile

Translate Setup

and Policy

Define Setup

And Policy

Network and Policy

Instantiate

Define Setup

and Policy

Past ACI

Translate

Policy

Instantiate

Policy

Controller

Weeks Minutes

Faster Instantiation

Better Visibility

Portability

Re-Usability

permit tcp host 72.163.6.116 host 10.102.14.116 eq www

permit tcp host 72.163.6.116 host 10.102.14.116 eq 443

permit tcp host 72.163.6.116 host 10.102.14.116 eq 50124

permit tcp host 72.163.6.117 host 10.102.14.116 eq www

permit tcp host 72.163.6.117 host 10.102.14.116 eq 443

permit tcp host 72.163.6.117 host 10.102.14.116 eq 50124

permit tcp 173.37.144.164 0.0.0.31 host 10.103.14.116 eq www

permit tcp 173.37.144.164 0.0.0.31 host 10.103.14.116 eq 443

permit tcp 173.37.144.164 0.0.0.31 host 10.103.14.116 eq 50124

Network Switch

Configuration

Load balancer

Configuration

Vlan

Routing

Trunking

VIP

Listing port

Forwarding port

http SLB protocol

Servers to forward to

Multiple Devices:

Switches, Load-Balancers, Firewalls

EPG: WebEPG: AppEPG: DB CC

Net

Net

App Sec NetApp Sec Net

Function Type Count

DC GW 7018 9

Service Switch 6509 7

Access 5672 97

Other Interfaces 963

1076

Function Type Count

Spine 9508 5

Leafs 9396 38

APIC Controller 3

Other interfaces 1292

1338

Traditional

ALLN Data Center – Traditional vs. ACI

AERO Fabric

ACI Fabric

Servers

IP StorageLoad

Balancers

Compute Storage

Spines(9336)

Leafs(9318)

Service

Data Center

Gateway

(7018)

Service

Switches

(6509)

Access

(56XX)

Servers

Load BalancersIP Storage

POD

DC

Gateway

(7018)

DC POD

Gateway

(7018/5672)

4 PODs

Data Center ROI for ALLN

GreaterBusiness

Agility

Lower Capital

Expenses

Reduced Costs/

Complexity

Lower Operating

Cost

Resource Optimization

Increase Data Center

Space

Reduce

Network

Provisioning

Reduce

Network

CAPEX

Reduce

Network

Management

Cost

Reduce

Network

Power and

Cooling Costs

Optimize

Infrastructure

Reduce

Network

Footprint

67% 91% 20%Actual 21%67%* 66%

*excluding ACC self-service

**on target for projected

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IaaS/PaaS

Cisco IT Elastic Infrastructure ServicesSolution Components

Automation

Packs

Cisco Process Orchestrator

Prime Service Catalog

Cisco One

Provisioning

Automation

Self-Service—

Service Catalog

Cisco UCS

DC Resources

Messag

e B

us

Network Management

Storage Management

Cloud ManagementvCenter, OpenStack

Resource Managers

Integrated PaaSLightweight App

Enterprise ManagementAddress Mgmt, Host Mgmt,

Puppet, Incident Mgmt,

Change Mgmt

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Cloud Applications Cisco RenewalsUse Case

15

Application Evolution

Application-Centric

Cloud-Ready(Flexible Application Leveraging

Cloud Capabilities)

Cloud-Tolerant(Functional in a Cloud Environment)

Cloud-Native(Intelligent Application That

Maximizes Use of Cloud Capabilities)

Infrastructure-Centric

Actions done TO the

application

Actions done FOR the

application

Actions done BY the

application

Existing Application Converted to Cloud NativeCisco Renewals

Oracle ERP

Inventory / Usage

Quote / Billing

Service PO

Contract Renewed

Customer Case

Verify Entitlement

Engineer Assigned

Send Parts if needed

Case Closed

Oracle ERP

Customer Case

Verify Entitlement

Engineer Assigned

Send Parts if needed

Case Closed

Cloud Native/Open Source

Inventory / Usage

Quote / Billing

Service PO

Contract Renewed

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Cloud Native Outcomes

25 XFast Infra Scalability

10 XSoftware Upgrades

User Experience

1. 5X to 20X

increase in

Response

Time

2. 20X less

Downtime

Velocity

1. 4X – Major

Releases

2. 25X – Minor

Releases

3. 10 X – Problem

Resolution

Cost ReductionOpen Source/Automation

50XNew Services

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ObservabilityTetration

&AppDynamics

Use Cases

One Platform, multiple use casesNetwork Flows + Server-level Information + Analytics

Private

VM VM VM BM

Nexus 9K

Public

Applications Insight • Dependency Mapping

• ACI Migration (whitelist)

Application Monitoring, Performance• Benchmarking on the Network

• Deviation Detection

CMDB accuracy• Inventory (Service Now)

• Increase Operational Insights

• Unused infrastructure (?)

Security & Auditing• Auditing

• Security Enforcement

• Policy Verification ~ ‘what if’

• Threat Detection

Tetration

Analytics Engine

Other Platforms

C ServiceNow

DC Analytics

Lancope

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20

Mobile

Big data

SOA

NOSQL

Cloud

Agile

Web

Source: AppDynamics

The TRANSACTIONis one of the best measures of user experience and business impact

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The Flow map | Scorecard View

BRKCOC-2014 21

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Drilling down into code level

BRKCOC-2014 22

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23

Business Value Realized

10X faster Detection &

Root Cause ID

MTTD

MTTR

Speed

30% Cost

savings

Cost

15% fewer cases

Quality

4Xeasier

• Narrow Fault Area

• Self-Service

• Ease of Use

• Speed

Simplification

© 2018 Cisco and/or its affiliates. All rights reserved

o Transform the organization to be hands-on. Need a mindset to code.

o Need to use the right tool for the right problem and that tool is not one tool.

o Automation of infrastructure is key.

Lessons

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Cisco IT Multi-Cloud Strategy

Talent Cloud

Cisco Spark

Collaboration

Intent Context

Securit

y

Learnin

g