Cisco Collaboration: Experience the Difference
6/30/2014
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Cloud
Collaboration
Meeting Rooms (CMR)
Infrastructure
Collaboration Systems
Release (CSR) 10.5
Endpoints
DX80
DX70
8800 Series
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Simple collaboration
Few video options
Face-to-face meetings
On-premises deployment
Many methods to collaborate
Spontaneous discussions
Extend to cloud
Video on any device
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CollaborationMeeting RoomsDeployment Options
CMR Cloud
Hosted by Cisco WebEx
Available Q3CY14
CMR Hybrid
TelePresence on Premises plus
Cisco WebEx
Available Now
CMR Premises
TelePresence infrastructure @
Customer Datacenter
Available Now
BOARDROOMBROWSER
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Definition:
CMR combines all benefits from Video and WebEx in One Meeting, One Experience
• CMR is enabled as a hybrid mode or cloud based conferencing solution
• CMR conferences include Personal (meet-me), Instant (ad-hoc), or a Scheduled conference
• For Everyone across device, secure B2B and B2C
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No changes to workflows
Permanent, Scheduled and One-Click Meetings
WebEx productivity tools and mobile apps
No changes to workflows
Permanent, Scheduled and One-Click Meetings
WebEx productivity tools and mobile appsSeamless Audio, Video and Web Collab
Natural meeting controls
Seamless Audio, Video and Web Collab
Natural meeting controls
Invite Join Collaborate
WebEx: Scalable and Integrated Audio, Video, and Web Meeting Service
Join from anywhere (audio, video, web)Join from anywhere (audio, video, web)
One Meeting
Interoperable
SaaS
Converged Web and Video Conferencing
All conferencing resources delivered from the Cisco Cloud
Across device, secure B2B and B2C
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Scheduled Meetings
Scheduled
Dynamic Meeting IDs
Video + Audio +
Content
One-Click Meetings
Ad-hoc / On-
ClickDynamic Meeting IDs
Video + Audio +
Content
Personal Meeting Room
Always Available
Constant Meeting URI +
PINVideo + Audio +
Content
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IP
Enterprise
Remote Office
5000 5001 5002
CUCM or
VCS-CTMSTS/MCU
This setup allows for CMR Hybrid (WXeTP)
TMS scheduling.
5003
Cisco WebEx Cloud
Expressway-E
or VCS-E
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IP
Enterprise
Remote Office
5000 5001 5002
CUCM or
VCS-C
This setup allows for: CMR Cloud
The mixer is now in the cloud. WebEx is the Center of command for the user experience,
Scheduling via Outlook or WebEx Site.
5003
Cisco WebEx Cloud
Expressway-E
or VCS-E
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Cisco TelePresence
Endpoints3rd Party Standards Based
Telepresence Endpoints
Lync 2010
Lync 2013
WebEx Mobile
Jabber Mobile
WebEx Desktop,
Jabber
Desktop
Collaboration
Cisco WebEx Meeting Center
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Feature Description
Users per Meeting Up 25 SIP or H.323 video conferencing and Lync endpoints, and up to 500 WebEx video
participants to join a single meeting
Maximum video resolution 720p30
Meeting create, launch, join schedule meetings, escalate to an instant meeting, or create meetings in a personal,
always-on meeting room
In Meeting Controls • See all meeting participants in a unified roster list
• Mute, unmute and drop any participant
• Lock your meeting to prevent unintended participants from joining
• Record your sessions with video, audio and content for future viewing
Scalability Industry leading proven technology: Cisco WebEx Cloud
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Outlook integration :scheduled
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Outlook integration:Instant
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Joining from Video Conferencing Devices
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Email sent to all CMR
Cloud Users to setup
Personal CMR Space
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A personal CMR to Use at any Time, from any Device
Use a personal CMR for impromptu meetings, at any time
Each Host has a:
• Web URL for WebEx
https://<sitename>.webex.com/join/<username>
• Video address (SIP or H.323 URI)
<username>@<sitename>.webex.com
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• Enter a meeting room URL
e.g. site.webex.com/join/jsmith
• Join and wait in the lobby until the host joins
Attendees cannot hear, see, chat, share until the host joins
• Host uses PIN to unlock When the host joins, attendees
can setup audio, share video,
chat, present
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• Dial meeting room video address:
• <username>@<sitename>.webex.com
• Audio IVR requests the host pin or press # to wait for the host
• Wait in the lobby until the host joins
• Attendees cannot hear, see, chat, share until the host joins
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• See all meeting participants in a unified roster list
• Mute, unmute and drop any participant
• Lock your meeting to prevent unintended participants from joining
• Record your sessions with video, audio and content for future viewing and sharing
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TelePresence Server User Experiences
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• Standards-based steaming player with video (both WebEx & TelePresence), share, chat & polling
Network-based Recording (NBR)
37
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Americas
Sept 2014
EMEA
Q4 CY 2014
APAC
Jan 2015
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• Host meetings up to 25 video screens and 500 WebEx video/audio participants
• Add-on to existing WebEx offer
• Aligned with existing WebEx licensing models and volume price tiers
• Sold by partners via Cisco’s global price list (GPL) and WebEx’s direct price list (GRA)
+
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*Not Committed
Video
Endpoints
3rd Party Standards Based
Telepresence Endpoints
Lync 2010
Lync 2013
WebEx Mobile
WebEx Desktop,
Jabber
Susan’sMeetingRoom
Collaboration Meeting RoomWebEx Meeting Center:
• One Meeting: Web and Video Conferencing delivered
from cloud
• Drive scalable video deployment from Cloud
• One Offer: Add-on WebEx service
• Supported interoperability on any device, secure B2B
including Lync 2010/2013
• Simplified set up, join, and in-meeting experience
• Persistent Meeting Rooms in the Cloud• e.g. https://cisco.webex.com/yourname
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• Cisco and its partner network will now resell Jive solutions as a fully integrated component of the Cisco collaboration family.
• Additionally, Cisco and Jive will conduct joint product engineering to deliver further innovations and integration on the solution. Working together Cisco and Jive can work more closely to provide a complete offering for customers
• References:
• http://investors.jivesoftware.com/releasedetail.cfm?ReleaseID=844490
• http://blogs.cisco.com/collaboration/like-chocolate-and-peanut-butter-some-things-are-better-together/
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• Increasingly, organizations are looking for ways to integrate social solutions into their collaboration tools and business processes. Throughout the past decade, Cisco has continued to weave social into the fabric of our own collaboration portfolio. At the same time, we continuously looked for opportunities to collaborate with other companies to integrate new technologies and improve what we can offer our customers – bringing the best of the best together to provide our customers with the ideal solution to fit their business needs.
• Today I am happy to announce that we are entering a relationship with Jive Softwareto deliver the best in enterprise social collaboration to our customers. By combining Jive’s enterprise collaboration platform with WebEx and Jabber, we can bring together the elements that help organizations deploy an integrated, seamless experience for their employees, customers, and partners.
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Why is Cisco doing this
• Social Market is growing, even faster than expected
• Jive + Cisco is a more comprehensive offering that includes internal and external social collaboration with realtime Cisco UC integration.
• Align with market shift to browser and cloud delivery for Collaboration
• Consequence: Webex Social no longer being developed and sold
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Jive Overview
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Why Jive
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Proven across more than 800 Brands
TELECOMTECHNOLOGY FINANCIAL HEALTHCARE RETAIL OTHER
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17.5 hours
per week
Role Specific
12.5 hours
per week
8.5 hours
per week
Search
6.7 hours
per week
Collaboration
Why This is Important
Inefficient collaboration hurts productivity.
What is this lost time costing your business?
• Products not developed
• Deals not closed
• Customers lost due to service issues
* McKinsey Global Institute: The Social Economy, July 2012
28 Hours per Week in Lost Time*28 Hours per Week in Lost Time*
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Improve Productivity with a Modern, Mobile
Enterprise Collaboration PlatformHow Does Jive + Cisco Improve Productivity?
Find, connect, and collaborate faster across organizations and applications, from any device.
Move more quickly between asynchronous and synchronous modes.
Maintain in once place a record of collaboration for specific business activities.
How Will Improved Productivity Affect Your Business?
Onboard people faster.
Launch products faster.
Close sales deals faster.
Increase quality of client deliverables.
Resolve customer issues faster.
SOURCE: Jive customer research� Nov. 2012 � Completed by a Top 3 consulting firm.
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Why This is Important• Ensure a Complete Collaboration Strategy inclusive of Asynchronous & Synchronous
• Both forms of collaboration are essential components to a collaborations strategy
• Ability to easily escalate type of collaboration (Media Richness Theory – more difficult the task, the richer medium
is needed – need to match the medium to the task)
• Unified Collaboration Experience by Reducing “App Fatigue”
• Save time by reducing time spent moving from one collaboration app to another
• Save time by reducing time spent moving from LOB apps to collaboration apps
• Provide one collaboration experience instead of multiple – integrations collaboration is better than islands of
collaboration
• Increased Adoption of Collaboration Products
• Couples both technical and strategy approaches to help customers get the most of our their collaboration tool
investments
• Get more business value out of technology investments – maximizing the “R” of ROI – the “I” is already made,
now they need to get their people to work together effectively across all means of collaboration
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Synchronous
Collaboration
Asynchronou
s
CollaborationIM & Presence
Telephony
Web Conferencing
Social
Collaboration
Platform
Video Conferencing
Jabber
WebEx
CUCM
Unity
Jabber
Applications &
Business ProcessesCRM
BI & Analytics
ERP
HR Systems
BPM
Middlewar
e
“My Time” Communications
Holistic Collaboration (centered on Social)
MSFT
Exchan
ge
WebEx
Social
WebEx
Social
WebEx
Social
WebEx
Social
WebEx
Social
Blogs/Wikis/Posts/Forums
Online Groups
Email & Streams
Document Management
Real Time Communications
+
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Deliver Cisco Collaboration as Chrome
Browser Extensions
Users can install Cloudlink extensions for Cisco from the Chrome
Store; administrators can also pre-install Cloudlink extensions
using the Chrome Admin Panel
Anywhere, Anytime Access
to Cisco Collaboration
Users can access their Cisco collaboration
services from any Chrome browser
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Integrate Cisco voice and
video, presence, instant
messaging and unified
messaging inside cloud apps
like Salesforce, Google Apps
and Jive
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iLINK for Cisco (HTML5 Client) iLINK for WebEx
Application
Server
Chrome
Extensions
CLOUDLINK App Server
• Unified Messaging (Google Apps and Jive)
• Jabber Voice and Video
• Jabber Presence
• Instant Messaging
• Group Chat
• Location Sharing
• Salesforce Integration
• Integration in Google Calendar
• Integration with Gmail
Cloudlink 4.0 Components and Features
• Comprehensive collaboration solution bundle
• One price
• Ability to provision and turn features on/off
iLINK
• Click-to-Call (via TAPI)
• Federated Presence to Google
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Cloudlink integrates
Cisco UC inside Jive
• Unified messaging
• Click-to-call
iLink for Cisco provides
• Presence
• Instant messaging
• Group chat
• Jabber voice/video
• Call management
• Location sharing
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Unified
Messaging
Integrated
Fax
Transcription
Click-to-Call
Rich
Presence
WebEx
Integration
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iLink for Cisco integration with
Salesforce through Salesforce
Open CTI
• Presence
• Instant messaging
• Group chat
• Jabber voice/video
• Call management
• Location sharing
• Call logging
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iLink for Cisco extends Cisco
collaboration to any web app
or page in Chrome
• Click-to-call
• Presence
• Instant messaging
• Group chat
• Jabber voice/video
• Call management
• Location sharing
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Jabber HTML5 client and
Chrome browser extension
• Presence
• Instant messaging
• Group chat
• Jabber voice/video
• Call management
• Location sharing
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CMR: One Meeting: Web and Video
Conferencing delivered from cloud
Drive scalable and interoperable video
deployment from Cloud
Cisco partners with and resells Jive
and Esna
Cisco enables Business Transformation
Thank you.
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