Enterprise Mobility Business Innovation Starts with Mobility
Mike Adler, Sr. Technical Marketing Engineer, Enterprise Mobility and Networking , Cisco
December 2014
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Fast Changing Mobility Trends
1 2012 Gartner Annual CIO Survey; 2 Cisco 2014 Mobility Landscape Survey; 3 IDC 2014 Research; 4 Cisco 2013 Annual Security Report; 5 Ponemon Research
React to Securing BYOD 1
THEN
NOW
Mobile Devices For Basic Apps. (E-Mail, Calendar, Web)
Provide Secure Guest Access for Customers
1.2% Orgs. Noted Security Attacks From Mobile Devices4
Company-Wide or Specific
Mobility Initiatives2 89% Increase Productivity
through Mobile Experience
with Strategic Applications2 65% Improve Customer
Satisfaction With Mobile
Device Engagement2 54% Seen Mobile Devices
Targeted by Threats in
the Last 12 Months5 68%
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Changing Mobility Landscape Driven by Device, App and Data Rate Growth
73%
Mobile Device Growth 2014 to 20181
App Access Growth by Mobile Device2 2014 to 2017
Mobile Network Connection Speed Average per User; 2013 to 20181
GROWTH
45% FASTER
28%
Email/ Calendars
45%
Collaboration
53%
Productivity
63%
Custom Business
64%
UC / IP Telephony
79%
Virtual Desktop
• 1: Networking Index Global Mobile Data Traffic Forecast Update 2013-2018; 2: Cisco 2014 Mobility Landscape Survey
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IT Must Keep Pace with Mobility
Scale for Application / Device Growth
Secure the Network and Business
Drive Business Relevance
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The Mobility Journey
Innovation Through New Connected Experiences
Productivity Through Mobile Applications and Data Access
High Performance Architecture with Secure Access
Device-focused Application-focused Experience-focused
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Engage Customers
Empower Employees
APPS
Opportunity Is Everywhere
Capitalize on the Opportunity
3 Steps To Enabling Mobile Work and Lifestyles
High-Performance
Mobile-Cloud
Infrastructure
1 Intelligent Business
Applications 2 Innovative Mobile
Experiences 3
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High-Performance Mobile-Cloud Infrastructure
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Simplify & Increase Performance
Optimize
WAN Control & Enforce
Security
Streamline
Operations
Mobility Needs to Be Addressed Everywhere
CAMPUS DATA CENTER
CLOUD
WAN
BRANCH
NON-CORP.
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Simplify and Increase Performance: Access Align the high-performance infrastructure to YOUR operating model
High-
Performance
Consistent
Policy
Central
Management
Optimized for Ease of
Management
Cloud
Managed
Turn-Key Install and Management
On-Premise
Managed
High-Density and Advanced Use Cases
Align the High-Performance Infrastructure to YOUR Operating Model
Optimized for Flexibility
and Control
Simplified
Infrastructure
Best Practices For High Performance Mobile Infrastructure Phased Journey for Delivering A High Density Experience
Prioritize mission critical business applications over
personal applications
Application
Visibility & Control 2.
App Engage
RF
Planning
High
Availability
RF
Optimization
Engineer the WLAN for data, voice, video, location,
and client density
Optimize Gigabit Wi-Fi as primary connectivity – Gig
Ethernet as fallback
Replicate the High Availability of the LAN on
the WLAN
802.11ac : -65 to -67 RSSI 10 – 20% cell overlap
1 AP per 24 ports / 2500sq ft
Cisco CleanAir Clientlink
RRM
LAN SSO – Edge, Core, Disti WLAN SSO – Client, AP,
Controller
Cisco AVC– Identify, Prioritize, Control Apps
across LAN, WLAN
Best Practices For High Performance Mobile Infrastructure Phased Journey for Delivering A High Density Experience
Optimize high density areas to easily handle large volumes of
devices and users
High-Density
Experience 2.
App Engage
Unified
Policy
Unified
Network
Unified
Management
Secure the LAN and WLAN through a common Policy Management application
Operate the LAN & WLAN through a common
Network Management application
Converged LAN and WLAN Fabric and Operating
System
Cisco ISE
1. Self On-boarding
2. Context-Aware Policy (Who, what, when, where, how)
Cisco Prime Infrastructure
1. Lifecycle Management
2. 360 view of users, devices, apps
Cisco Converged Access
1. Common OS for LAN&WLAN
2. Programmable
Cisco HDX
1. CleanAir for 80Mhz 2. Clientlink 3.0
3. Optimized Roaming
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Intelligent Infrastructure & Applications
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You Can’t Protect What You Can’t See The Network Gives Deep and Broad Visibility
0101
0100
1011
0101
0100
1011
0101
0100
1011
0101
0100
1011
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Improve Application Performance with Network Intelligence
CONTEXT IS CRITICAL Prioritize and Adjust Based on Who, What, When, Where and How
Application Visibility and Control Intelligent Path Control Application Optimization
Industry-leading
Visibility Across
Mobile and Cloud
Optimize
Performance
and Cost
Improve Application
Delivery Across
the WAN
Over 1000 Applications
Quick ROI Many Pay Off IWAN Investment in
6–12 Months
Deliver Applications Up to
30X Faster
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CUSTOMIZED APPS
Develop Applications with Customer and Network Intelligence Enterprise Mobility Services Platform (EMSP)
APIs – REST | SOAP | Java…
Speed App Development: Pre-Defined Industry Vertical Apps
Single Mobile App Experience: Enable Policies and Integrate Enterprise Systems
Personalized Experience: Integrate Context-Aware Data into Mobile Apps
ENTERPISE MOBILITY SERVICES PLATFORM
APPLICATION TOOLKITS + TEMPLATES Finance| Retail | Healthcare
TIME AND COST SAVED
IMPROVE BUSINESS OUTCOMES
50-60%
POLICY CONFIG.
C:#
LOCATION NETWORK
DATA ENTERPRISE
SYSTEMS
CUSTOMER
DATA
COLLAB
DATA
Healthcare
App.
Productivity
App.
Proximity
Ad. App.
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Innovative Mobile Experiences
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Engage Employees
Cisco Mobility: Enabling Mobile Work and Lifestyles
Empower Employees
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BEST FOR:
Benefits of Mobility to Employees Cisco mobile workspace
Business
Single architecture
designed to enhance
mobile applications
and support broad
set
of use cases
IT
Integrated modular,
validated solution for
faster risk-free
deployments
at scale
End Users
Seamless mobile
device on-boarding
with easy access
to applications
and data
All Applications
All Devices
All Locations
• Native
• Virtual
• Cloud/SAS
• Web
• Hybrid
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The Mobile Workspace Solution Components Cisco and partner ecosystem modular stack
MOBILE PRODUCTIVITY
APPLICATION DELIVERY
MOBILE POLICY
CORE INFRASTRUCTURE + SECURITY
Mobile Networking Cloud Infrastructure
Any Device Applications
and Content
Cisco BYOD Solution
Mobile Collaboration Mobile Data Security
Application Storefront App/Desktop Virtualization
Network Policy Control Mobile Device Management
Cisco Desktop Virtualization Solution
Cisco Mobile Workspace Solution
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Benefits of Mobility to Customers Cisco Connected Mobile Experiences (CMX)
Guest Presence Guest Access Guest Experience
Easy, highly secure Wi-Fi onboarding
Location-based content and services
Mobile device detection and registration
DETECT CONNECT ENGAGE
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Understand How People Interact in the Location
Where People Spend Time
New vs. Repeat Visitor
Number People by Venue and Zones
Peak Time in Venue
Common Traffic Patterns
DETECT
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CONNECT Location-Specific Guest Access
Simplify Access with User Opt-In: Offer Clear Terms and Conditions
Multiple Access Methods: Custom or Social Media
Customize Access: Proximity Promotion—Landing Page/Video
Enhance Analytics: Understand Who Is in Your Location
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ENGAGE Engage: Using Location-Based Wi-Fi to Engage
Location-aware App
Personalizes Experience
Custom Applications Through Ecosystem
Partners
SDK Integrates Location Navigation
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• On-board new device
based on identity
and context
• Download business
critical application via
3rd-party MAM
• Performance for latency
sensitive apps from
any cloud
Get Started
Attempting to Connect…
Connection established. Accept the corporate
agreement to continue.
Accept Cancel Read Accept
Downloading Apps…
ENABLERS
PERFORMANCE FOR
TODAY’S APPS. & DEVICES
SECURE THE NETWORK AND
THE DEVICES
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• Zone-based seamless
wi-fi onboarding
• Relevant information based
on personal preferences
• Location based services
• Turn-by-turn navigation
Get Engaged
Welcome Welcome Wisconsin Cheese
Kitchen Local
Services
Wifi
Shopping
Restaurants
Bank/ATM
Services
Bars
Cafe
7
15
9
3
6
3
2
Restaurants
Near Me
PR Lang’s
Wisconsin Chee…
Pizza Hat
AppleBarrel
Wok Harry
Snapping Dragon
MacDonegal’s
25m
35m
15m
5m
10m
5m
0m
3.1
3.5
2.5
1.0
3.8
1.5
1.0
Wait
ENABLERS
PERFORMANCE FOR
TODAY’S APPS. & DEVICES
ENGAGE CUSTOMERS WITH
RELEVANT DATA
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The business understands
traffic patterns to more
effectively serve customers
• Time-based reports
• Heat maps
• Most frequently
used paths
Get Engaged
ENABLERS
LEVERAGE CUSTOMER DATA TO MAKE
BUSINESS DECISIONS
Best Practices For Connected Mobile Experiences (CMX) Phased Journey for delivering Wi-Fi Location-based Services
Step 3
Custom
Onboarding
2.
App Engage
Step 1
Onsite Visibility
and Control
Enable Line of Business Solutions With Wi-Fi
Step 4
App Engage
Step 2
Onsite
Analytics
Understand device visibility, RF planning
Understand customer dwell times, top zones,
time spent in venue
Based on customer trends, develop app to address
business needs
Cisco Application Visibility & Control
Cisco CleanAir, Fast
Connect, iBeacon BLE
Cisco CMX - Analytics Cisco CMX – App Engage w/ Ecosystem Partners
Provide location-specific onboarding experience (custom or Facebook)
Cisco CMX For Facebook Wi-Fi
Cisco CMX – Visitor Connect
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Market: Why Gigabit Wi-Fi / 802.11ac now…!!!
Wi-Fi as Primary –
Ethernet as Fallback
Connectivity
Wireless (53%) will
bypass Wired traffic
(40%) by 20171
50% new devices will
be 802.11ac by end of
2014, 75% by 20152
1 Cisco VNI Global Mobile Data Forecast 2012-2017, 2 AVI Research 3 Nemertes Research Global Mobile Research 2013
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Value: Why Gigabit Wi-Fi / 802.11ac now…!!!
No Price Premium
over 802.11n
3X the Performance
over 802.11n
2X the Battery Life
over 802.11n
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Why Cisco for Gigabit Wi-Fi / 802.11ac
Only AP manufacturer
that built their own
Radio ASIC
Most CPU and
Memory per AP in
the industry
Suite of High Client
and Access Point
Density capabilities
Only Modular and
Future Proofed Access
Point in the industry
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Wi-Fi Timeline Gigabit Wi-Fi as primary
4SS Desktops
3SS Desktops / Laptops
2SS Laptops / Tablets
1SS Tablets / Smartphones
*Assuming 80 MHz channel is available
and suitable
**Assuming 160 MHz channel is
available and suitable
802.11 802.11n 802.11b 802.11a/g 802.11ac
Wave 1
802.11ac
Wave 2
2 11
24
54
65
600
450
300
6900** 6900**
3500**
2340**
1730** 1300*
430* 430*
= Connect Rates (Mbps)
= Spatial Streams SS
1997 1999 2003 2007 2013 2016 G
igabit
Eth
ern
et
Uplin
k
2 G
igabit
Eth
ern
et
Uplin
ks
1 Spatial Stream
8 Spatial
Streams
2 Spatial Stream
4 Spatial
Streams
870*
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• To commit to 802.11ac
• To receive certification by Wi-Fi Alliance
• To ship 802.11ac enabled Wireless
Controllers and Access Points
• To Commit to 802.11ac Wave 2 Module for a
future proof solution
• Company to develop purpose-built chip set
• Company to deliver a modular access point
• Company to deliver 4X4 MIMO
Officer and Contributor to the 802.11ac Amendment
Why Cisco for Gigabit Wi-Fi / 802.11ac
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Cisco High Density Experience (HDX)
*Future
Cisco CleanAir® 80Mhz Mitigates interference and improves
channel capacity
Optimized Roaming Intelligently determines the
optimum time to roam
Turbo Performance Improves the efficiency of airtime
utilization and channel capacity
Cisco ClientLink 3.0 Improves legacy and 802.11ac
Client performance
Noise Reduction* Enables Dense Access Point
Coexistence / implementation
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Cisco Unique Modular Access Point Design
802.11ac Wave 1 & 2 (Future)
Cellular 3G & 4G (Future)
Always On Intrusion Protection
Highly Accurate Location (Future)
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Cisco Aironet Indoor Access Points Industry’s Best 802.11n and 802.11ac Series
Mission Specific
600 & 700
• Up to 600 Mbps
• 700w: Wall Plate AP
• Dorms, hospitality
• 700i: Compact Mid-market AP
• 600: Teleworker
Enterprise Best In Class Value-Based Mission Critical
Enterprise Class
1700
Mission Critical
2700
Best in Class
3700
• Up to 867 Mbps
• CleanAir Express*
• 3x3:2SS
• VideoStream
• Over 1 Gbps
• HDX: High Density Experience
• CleanAir 80 MHz
• ClientLink 3.0
• VideoStream
• Over 1 Gbps
• HDX: High Density Experience
• CleanAir 80 MHz
• ClientLink 3.0, VideoStream
• StadiumVision
• Modularity: Security, 3G Small Cell or Wave 2 802.11ac, Fast_Locate
802.11ac
NEW
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History of Industry-Leading Mobility Innovations For Every Major Change In WLAN Over The Last 15+ Years
Cisco Wi-Fi
Leadership
• 1 device per user
• 68 MB of network traffic
per mobile user
Autonomous
Access Point
Controller and
Coordinated
Access Points
1,2, and 3 Spatial
Stream 802.11n
with RF
Management
Unified Policy
and
Management
Application
Visibility and
Control
Broad 802.11ac
Portfolio with
(HDX)
Cisco LAN
Connected
Mobile
Experiences
1997 2015 2012
• 3.5 devices per user
• 1 GB of network traffic
per mobile user
Cloud-Managed
Solution
Enterprise
Mobility Services
Platform
Unified Access
with SDN
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