Zulwiyoza Putra | Devina Hermawan | Widya Larasati | Rafiqah Salsabila | Audya Anindita | Bayu Rian
Bachelor of Management ProgramInstitut Teknologi Bandung
Human Capital Management Assignment
JOB ANALYSIS
CIMB Islamic is CIMB Group’s global Islamic banking and finance franchise. It offers the full complement of Shariah-compliant financial solutions, operating in parallel with the Group’s universal banking franchise.!
! Investment banking, comprising Corporate Client Solutions (CCS), corporate banking, treasury market, group strategy, and strategic investment.
! Consumer Sales and Distribution, Retail Financial Services, Commercial Banking, Group Cards & Personal Financing, and Group Insurance.
CIMB Group today operates across ASEAN under several corporate en99es including CIMB Investment Bank, CIMB Bank, CIMB Islamic, CIMB Niaga, CIMB Securi9es Interna9onal and CIMB Thai. Our business lines in our core markets of Malaysia, Indonesia, Singapore and Thailand are organised primarily across the following areas: Consumer Banking, Wholesale Banking, comprising Investment Banking and Corporate Banking, Treasury & Markets, and Group Strategy & Strategic Investments. CIMB Islamic operates in parallel, following CIMB Group’s dual banking mobile.
BUSINESS CORE
BUSINESS PROCESS
BUSINESS PROCESS
customer CIMB corporate
saving
saving interest
money & it interest
money
JOB ANALYSIS
JOB LEVEL
manager/assist. manager
assistant relationship manager
senior infrastructure project manager
SME relationship manager
supervisor/coordinator
senior relationship officer
syariah senior auditor
staff
relationship officer funding high end
transactional savings products
anti money laundering MIS analyst officer
syariah account officer commercial
legal officer
manager/assistan manager
assistant relationship managerbanking and financial services
job description• Communicating with Persons Outside Organization • Getting Information • Communicating with Supervisors, Peers, or Subordinates • Organizing, Planning, and Prioritizing Work • Establishing and Maintaining Interpersonal Relationships • Scheduling Work and Activities Developing Objectives and Strategies
assistant relationship managerbanking and financial services
job responsibilities• Respond to requests for information from the media or designate an appropriate spokesperson or information source. • Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will
influence public opinion or promote ideas, products, or services. • Plan or direct development or communication of informational programs to maintain favorable public or stockholder
perceptions of an organization's accomplishments or agenda. • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest
groups. • Prepare or edit organizational publications for internal and external audiences, including employee newsletters and
stockholders' reports. • Coach client representatives in effective communication with the public or with employees. • Confer with production or support personnel to produce or coordinate production of advertisements or promotions. • Confer with other managers to identify trends or key group interests or concerns or to provide advice on business
decisions. • Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to
promote goodwill. • Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products,
organizations, or individuals.
assistant relationship managerbanking and financial services
skillsHaving good banking product
knowledge, Having an extensive networking, High
motivation and target oriented, Good PC literate, and Good
interpersonal and communication skills.
related work experienceMinimum 2 years
experience in banking especially in Sales /
Business Development / Branch Service.
formal education
diploma degree from any major
senior infrastructure project manager
• Set standards and processes for how projects are run and to build up a common set of practices, principles and templates for managing and running infrastructures projects and ensuring project management standards are followed.
• Tracking the status of all Minor and Major projects within organization and following up with respective project managers • Prepare, compile, and manage of all reports and project documentation within organization • Develops and running project management office processes from initiation to closing. • Managing and running minor / major IT infrastructure projects
computer network/system/database admin
job responsibilities
senior infrastructure project managercomputer network/system/database admin
skillsDetails, Process oriented and
good in communication, Proficiency in English
communication, and familiar with project presentation and
Microsoft project.
related work experienceExperience in IT Project
Manager / IT Project Governance with at least 2
years is preferable, and experience in Infrastructure
Technology and projects with minimum of 2 years is
preferable
formal educationCertification in PMP is
preferable
SME relationship manager
• Finding Lending customers in accordance with the targets set • Identify the needs of our customers and offer products that meet customer needs, taking into account the internal policy
of Bank CIMB Niaga • Conduct all activities associated with the lending process, from preparing the visit report, loan approval, respond to
instances cited by the Credit reviewer and prepare all the documents related to the loan signing
banking and financial services
job responsibilities
SME relationship managerbanking and financial services
skillsStrong communication and good negotiation, Have the
ability to analyze and marketing as well as having extensive networking, Able to speak
English both oral and written
related work experienceMinimum 3 years experience in
banking and related Finance companies, Experience as
Account Officer / Relationship Manager Lending / Relationship Officer Commercial Banking /
Small Medium,
formal education
Education min S1 in Finance / Accounting /
economics and management.
supervisor/coordinator
senior relationship officerbanking and financial services
job description• Communicating with Persons Outside Organization • Establishing and Maintaining Interpersonal Relationships • Communicating with Supervisors, Peers, or Subordinates • Organizing, Planning, and Prioritizing Work • Identifying Objects, Actions, and Events • Making Decisions and Solving Problems • Interacting With Computers • Performing for or Working Directly with the Public
senior relationship officerbanking and financial services
job responsibilities• Establish and maintain effective working relationships with clients, government officials, and media representatives and use
these relationships to develop new business opportunities. • Write interesting and effective press releases, prepare information for media kits and develop and maintain company internet
or intranet web pages. • Identify main client groups and audiences, determine the best way to communicate publicity information to them, and
develop and implement a communication plan. • Assign, supervise and review the activities of public relations staff. • Develop and maintain the company's corporate image and identity, which includes the use of logos and signage. • Respond to requests for information about employers' activities or status. • Manage communications budgets. • Direct activities of external agencies, establishments and departments that develop and implement communication strategies
and information programs. • Draft speeches for company executives, and arrange interviews and other forms of contact for them. • Evaluate advertising and promotion programs for compatibility with public relations efforts.
senior relationship officerbanking and financial services
skillsHave good analytical and
banking knowledge, Have good persuasive communication and interpersonal skill, Have good networking and relationship, and Proficiency in Hokkian
language is preferred
related work experienceMinimum 3 years experience in
banking
formal education
Bachelor degree from any major
syariah senior auditor
• Coordinate work group of auditors, in prepare and conduct syariah audit in area selected to ensure completion as scheduled in annual audit plan.
• To develop audit programmes by identifying and assessing risks and controls in business/support unit to ensure that the audit programmes cover all key risk areas and updated on timely basis Monitor and control syariah audit process to ensure quality audit has been conducted
• Coordinate work group of auditors in compiling, reviewing and documenting syariah audit observation and audit working papers to ensure quality and objectivity of audit result, and maintain traceability of audit documents.
• Review follow up status of audit findings and all evidences to ensure corrective actions have been settled by auditee
banking and financial services
job description
syariah senior auditor
• Assist the Division Head - Syariah Audit in the Internal Audit function with the objective of providing independent, objective assurance and value added services in improving the effectiveness of risk management, control and governance processes, operations and performance of CIMB Niaga Bank regarding Reliability and integrity of financial and operational information Effectiveness and efficiency of operations Safeguarding of assets Compliance with laws, regulations, internal policies and procedures
• Responsible for all audits on Products and Supports related to the following; Products Audit: Unit Usaha Syariah (UUS) and Dual Leverage Banking Model on; Syariah products Supports Audit: Credit Administration, Financing Reviewer and ARR related to; Syariah Financing Branches : Kantor Cabang Syariah (KCS) and its related Operations and IT
banking and financial services
job responsibilities
syariah senior auditorbanking and financial services
skillsExcellent knowledge of auditing
(International audit standards and BI audit standards), Knowledgeable and
well verse with the full range of products and services offered by the bank , Conversant with Risk Based
audit methodology, Excellent knowledge in Credit Risk, Risk
Management, Banking Products, Process and Operations.
related work experience
Minimum of 3 years experience in banking/audit Technical
competencies
formal educationMinimum Bachelor
Degree Risk Management Certification level 1 Preferably Certified
Internal Auditor (CIA) or Qualified Internal Auditor
(QIA).
staff/coordinator
relationship officer funding high endbanking and financial services
job description• Assist Business Manager achieving financial and non-financial targets branch. • Ensuring customer transactions are submitted to the relevant sections in accordance with applicable regulations.
job responsibilities• Responsible for achieving targets Current Account and Deposit High End Commercial Funding, targets both individual and team targets. • Good Banking products knowledge in general, and in particular the Funding product.
relationship officer funding high endbanking and financial services
skillsStrong communication and good
negotiation, Have a good selling skills as well as having extensive networking.
Able to speak English both oral and written
related work experience
Minimum 3 years experience in funding sales banking industry,
Experience as Relationship Officer / Funding Sales Officer
formal education
Minimum diploma from any major
transactional savings productsbanking and financial services
job description• Simulation cost & benefit product/program • Analyze Customer Profile • Do market analysis (including competitor benchmark) for funding products and can give input for product segmentation,
target, positioning and Report.
job responsibilities• Responsible for create saving Product and saving program.
transactional savings productsbanking and financial services
skillsAble to communicate persuasively and
eager to meet new people, Have capability to analyze problem related to product, program, pricing, distribution,
sales force an also operational process, and initiate the solution. MS.
Excel & Ms. Power Point is a must
related work experience
Has experience of product development in financial institution at least 2 years
formal education
Minimum bachelor degree from any major with IPK minimum 3.0
anti money laundering MIS analyst officerbanking and financial services
job description
• Prepare the report of anti money laundering • Control each department in implementing anti money laundering
job responsibilities• Supervising the implementation of anti money laundering
anti money laundering MIS analyst officerbanking and financial services
skills
Able to operate Ms. Office
related work experience
Have minimum 2 years experience in SQL server database, OS Windows
XP, and Linux Have work experience in IT / MIS
banking is preferred
formal education
bachelor degree fro computer engineering
syariah account officer commercialfinance - general/cost accounting
job description
job responsibilities
• Manages an assigned portfolio of customers. • Develop and maintain of high quality relationships that include creative structuring of financial solutions that meets customer needs
• Responsible to acquire new sales from new and existing customers that incorporate the full range of consumer finance products offered to achieve individual target
syariah account officer commercialfinance - general/cost accounting
skillsHave the ability to analyze and
marketing as well as having extensive networking, and Have good
communication skill
related work experience
Minimum 1 year experience in banking, especially in marketing
formal educationminimum diploma degree
from any major
legal officerlaw/legal services
job description
job responsibilities
• Interacting With Computers • Getting Information • Organizing, Planning, and Prioritizing Work • Communicating with Persons Outside Organization • Communicating with Supervisors, Peers, or Subordinates • Processing Information • Documenting/Recording Information • Establishing and Maintaining Interpersonal Relationships • Updating and Using Relevant Knowledge • Analyzing Data or Information
• Give legal consultation in credit (lending) process • Give legal consultation in funding • Ensure both internal and external regulatory requirement have been implemented correctly
legal officerlaw/legal services
skillsHave knowledge in credit (lending), funding, or IT banking is preferred,
Have good communication skill Proficiency in English both oral and
written
related work experience
Have working experience in related field at least 2 years
formal educationBachelor degree from
Law
PROBLEM SOLUTION
DATA COLLECTING
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