Chapter #3
Making Consumer Choices
Health Consumer
• Anyone who purchases or uses health products or services
MEDIA
ADVERTISING
• A written or spoken media message designed to interest consumers in purchasing a product or service
ADVERTISING TECHNIQUES
• BANDWAGON – Group of people using a product or service
• Hidden Message – Everyone is using it you should to
ADVERTISING TECHNIQUES
• Rich and Famous – Product displayed in expensive home
• Hidden Message – It will make you rich and famous
ADVERTISING TECHNIQUES
• Free Gifts – Redeemable coupons for merchandise
• Hidden Message – It’s to good of a deal to pass up
ADVERTISING TECHNIQUES
• Great Outdoors – Scenes of Nature
• Hidden Message – If it’s associated with nature it must be healthy
ADVERTISING TECHNIQUES
• Good Times – People smiling and laughing
• Hidden Message – This product will add fun to your life
ADVERTISING TECHNIQUES
• Testimonial – People for whom the product has worked
• Hidden Message – If it worked for them it will work for you, too
Comparison Shopping
• Method of judging the benefits of different products by comparing several factors, such as quality, features, and cost
Comparison Shopping• Criteria to Consider• Cost – Decide on a price range, look at
prices in different stores
• Features – Decide what features are important to you
• Quality – Well made products offer superior performance
Comparison Shopping• Criteria to Consider
• Warranty – Know what is covered with warranty.
• Safety – When choosing sports, recreation, or home safety products safety should be foremost in your mind
Underwriters Laboratory
• A product-safety testing and certification organization.
• UL logo on electrical appliances, fire extinguishers, and other products indicates that the product has passed strict safety standards
ANSI
• American National Standards Institute – monitor safety standards for helmets and other protective equipment
SNELL
• The Snell Memorial Foundation has independently tested manufacturer's helmets since 1957. Has established standards for auto racing, motorcycling, bicycling, rollerblading and skateboarding, snowboarding and skiing,
Second Page
Chapter 3Lesson 2
Choosing Community Health Services
Health Care System
• All the medical care available to a nation’s people, the way they receive care, and the method of payment
Health CARE PROVIDERS
• Primary Care Physicians – Medical Doctors who provide physical check-ups and general care / Includes school nurses and dentists
Health CARE PROVIDERS
• Specialist – Medical Doctors trained to handle a particular kind of patient or medical condition
SOME HEALTH CARE SPECIALIST
Dermatologist Skin diseases
Neurologist Nervous system
Orthopedist Skeletal deformities
Pediatrician Children’s health
Ophthalmolgist Care of the Eyes
FACILITIES FOR HEALTH CARE SERVICES
• Private Practice – Physicians are in practice for themselves
FACILITIES FOR HEALTH CARE SERVICES
• Clinics – Outpatient care in a community clinic
FACILITIES FOR HEALTH CARE SERVICES
• Group Practice – Share office space, equipment, and support staff
• Hospitals – out patient and in patient services
FACILITIES FOR HEALTH CARE SERVICES
• Emergency Rooms – Provide care for potentially life threating illness and injury
FACILITIES FOR HEALTH CARE SERVICES
• Urgent Care Centers – staffed by primary care physicians, usually handle non life threating emergencies
HOW WE PAY FOR HEALTH CARE
• Health Insurance – Plan in which private companies or government programs pay for part or all of a persons medical cost
• Managed Care – Emphasize preventative care and reduce physicians charges for their members
TYPES OF MANAGED CARE
• Health Maintenance Organization (HMO)– Members pay a monthly premium – Receive most or all medical services with
few or no out of pocket expenses– Some require a small “co-pay” for visits– Members can see only those physicians who
have signed an agreement with the HMO
TYPES OF MANAGED CARE
Preferred Provider Organization PPO Members pay a monthly premium Receive most or all medical services with few
or no out of pocket expenses Some require a small “co-pay” for visits Members CAN use physicians outside of plan
– But doing so results in higher out of pocket expenses
MANAGED CARE
Premium Office Visit
INS Cost CO-PAY INS PAYS
HMO$200 $100 $80 $10 $70
PPO$200 $100 $100 $30 $70
POS$300 $50
TYPES OF MANAGED CARE
•Point of Service Plans–May choose providers inside or out-side the plan. Choosing an outside provider often results in higher premiums and higher out-of-pocket expenses
GOVERNMENT SPONSERED HEALTH CARE
MEDICARE MEDICAID
MEDICAID• Medicaid is the United
States health program for certain people and families with low incomes and resources.
• Jointly funded by the state and federal governments, and is managed by the states.
• including low-income adults, their children, and people with certain disabilities.
MEDICARE• Social insurance
program, administered by the U.S. government that guarantees access to health insurance for Americans ages 65 and older and younger people with disabilities
• Medicare spreads the financial risk associated with illness across society to protect everyone
MEDICARE
PART A PART B• Covers:
– Hospital Care– Skilled Nursing facility
care– Nursing home care– Hospice– Home health services
• Medically necessary services:
• Services or supplies that are needed to diagnose or treat your medical condition and that meet accepted standards of medical practice.
• Preventive services: Health care to prevent illness (like the flu)
• Mental Health
TRENDS IN HEALTH CARE
• Birthing Centers – Home like setting for birthing. Usually less expensive than hospital
TRENDS IN HEALTH CARE
• Drug Treatment Centers – Specialize in treating people with drug and alcohol problems
TRENDS IN HEALTH CARE
• Assisted Living Centers – Provide short and long term care for people who need help with daily tasks, but do not require professional medical care
TRENDS IN HEALTH CARE
• Hospices – Provides care for people who are terminally ill
TRENDS IN HEALTH CARE
• Telemedicine – Practice of medicine over distance through the use of telecommunications
Lesson 3Managing
Consumer Problems
HEALTH FRAUD
• Sale of worthless products or services that claim to prevent diseases or cure other health problems
mALPRACTICE
• Failure by a health care professional to meet accepted Standards
CONSUMER ADVOCATES
• People or groups whose sole purpose is to take on regional, national, and even international consumer issues
Lesson 4Understanding Public Health
Services
PUBLIC HEALTH
• A community wide effort to monitor and promote the welfare of the population
PUBLIC HEALTH AT THE LOCAL LEVEL
HEALTH AT THE NATIONAL LEVEL
• Department of Health and Human Services – Oversees more than 300 health related programs
PUBLIC HEALTH AT THE NATIONAL LEVEL
• Environmental Protection Agency – EPA – Responsible for protecting the country’s air, water and land
PUBLIC HEALTH AT THE NATIONAL LEVEL
• Occupational Safety and Health Administration (OSHA) – Works to prevent injuries and safeguard the health of workers
PUBLIC HEALTH AT THE NATIONAL LEVEL
• U. S. Department of Agriculture – Leads federal anti-hunger effort with food stamps, school lunch and school breakfast programs
PUBLIC HEALTH AT THE NATIONAL LEVEL
• Food and Drug Administration – Ensures the safety of food, drugs, and cosmetics
PUBLIC HEALTH AT THE NATIONAL LEVEL
• Centers for Disease Control and Prevention – Conducts research and collects data to help control the spread of diseases.
PUBLIC HEATH ON A GLOBAL SCALE
• World Health Organization (WHO) – Agency of the United Nations plays a leading role in the eradication of communicable disease throughout the world.
PUBLIC HEATH ON A GLOBAL SCALE
• INTERNATIONAL RED CROSS – Mission is to protect victims of international and internal armed conflicts. Including
– war wounded
– prisoners,
– refugees,
– civilians, and othe non-combatants
RED CROSS
• International relief and development programs.
• Domestic disaster relief• Community services that help the needy• Comfort for military members and their family
members• Collection processing and distribution of blood
and • Educational programs
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