BUREAUCRACY & PUBLIC ORGANIZATION Public Organization
Bureaucracy or the civil service comprises of officer and staff
well trained to shoulders responsibilities to provide service to
the public. They are professional & selected based on their
ability. Bureaucracy Public organization can be defined as any
agencies departments or bodies that establish and function for
government to fulfill public interest.
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Week Of Bureaucracy Due To: 1) Bureaucracy is a huge
institution 2) Sophisticated decision making level 3) Exposed to
public criticism all time 4) Fund is basically public fund
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Positive type. Productive,efficient & effective &
effective institution Wins the heart of people.. Negative type
Encourage dissatisfaction & de- motivation employee. Take a
long period to make sound decision to public interest. Make their
own interest is more important than public interest. Will make
delayed in government project. So, this type will take long time to
win back trust from public. The Optimist Type The Pessimist Type
TYPES OF BUREAUCRACY
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MAX WEBERS THEORY OF BUREAUCRACY Max Weber termed this
organizational form of bureaucracy as a rational-legal system
Bureaucracy is part of government machinery to help government to
operate daily.
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Precision Need to raise optimum point of bureaucracy (by Max
weber) Type of Need Knowledge Unambiguous Speed Knowledge Of Files
Continuity Unit Strict Subornation Reduction Of Friction Reduction
Of Material & Personal Cost
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Weber guidelines/elements for ideal bureaucracy. A fixed
division of labor. Clear hierarchy of positions. Selection job
applicant based on technical qualification. Employee paid by fixed
salary. The position is primary occupation of office holder.
Promotion granted accordingly to seniority & achievement.
Separate day-to-day workers from higher authorities. Separate work
from family life. Written rules governing the performance
duties/behavior at work.
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Problem In Bureaucracy 1) Official become overbearing 2) They
may apply administrative systems as ends in themselves. 3)
Individual may protect their position & build up the power of
the office. 4) Public officials are also exposed to bribery &
corruption 5) They are too subjected to office politics that can
deviate them from their main objectives & roles 6) Without
proper understanding, they will give wrong advice 7) Some procedure
which is not people-friendly will just hamper citizen trust
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Advantages -Policy can be implement. -Public official can focus
their duty without political interruption. -Official can provide
factual info to policy maker for equal & fair policy. -No
discrimination based on political alliances. -Government can be
confident that its policy will be implemented in the best way
possible by meritorious public officers. -Level of corruption will
reduce due to minimum discrimination. Advantages Of Neutral
Bureaucracy
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Disadvantages -Policy can be lopsided due to different
understanding between government & bureaucracy. -In an
environment of economic competition, the population with wealth
properties will flourish & those without continue to deprived
because no discrimination in bureaucracy. -Government policy will
not be opened for criticism because the bureaucracy is seen to be
neural from government inspiration. Disadvantages Of Neutral
Bureaucracy
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Weberian Bureaucracy In Malaysia Malaysia inherited western
form of bureaucracy from British even before independence.