KELLY BUTLER Operations and Administration

Chicago, IL | 847-702-4020 | kellybutler219@gmail.com SUMMARY

An enthusiastic, self-motivated individual focused on positive communication, leadership, and active engagement in

group and independent projects. Over five years in customer service and six years in event production and business

operations, with the drive, passion and creativity to successfully perform any task with strength and professionalism.

CORE COMPETENCIES

- Coordination and Planning - Office Management - Business Operations

- Budget and Finance - Reception - Personnel Management

- Database Management - Customer Service - Recruitment and Training

- Marketing and Sales - Strong Communication - Inventory/Supply Control

OPERATIONS AND ADMINISTRATION

REDMOON, CHICAGO, IL

Office Manager & Admin Internship Coordinator, Full Time, May 2014-Dec. 2015 Budget/supply management, database management, archival organization (digital and print media), building

security, business licensure, facilities maintenance, IT and website management, marketing assistance, reception.

Recruitment, training, management of over 20 early career arts administration interns in 18 months, average 5-6

new interns every 12-16 weeks.

Front of House/Box Office Manager, Contract, Jan. 2015-Dec. 2015 Front of House/Box Office management, customer service, database management, box office ticket sales and analysis,

event planning, execution, emergency procedures for events with 300-1000+ patrons. Managed 2-3 interns and all

registration, coat check and food and beverage teams during events (5-7 people for events below 500, 15-20 people for

events over 1000).

2012-2015: Venue Manager, Assistant FOH Manager, Assist/Stage Manager, Intern Supervisor

AMERICAN THEATER COMPANY, CHICAGO, IL

Production Management Apprentice, Volunteer, Mar 2013-Sept 2013 Assist the planning and executing of all production elements for theatrical performances, scheduling, travel

coordination, facilities maintenance, budget management, project management, contractual writing, ticket sales

DOMINICAN UNIVERSITY, RIVER FOREST, IL

Alumnae/i Relations Office/Event Assistant, Part Time, Aug 2008-Jan 2012 Database maintenance, office assistance, constituent relations, mass mailing and distribution, and event assistance.

OTHER EXPERIENCE

Sept 2012- July 2013: Clark Shoes, Algonquin, Deer Park, IL Salesperson/Key Holder, Part Time

Customer service, sales, product inventory and display, store maintenance

July, 2007-Sept 2012: Shoelace Inc./Ms. Bossy Boots, Salesperson/Key Holder, Part Time

Customer service, sales, product inventory and display, store maintenance

RELATED SKILLS Microsoft Office, Outlook, Google Apps, Smart Sheet, Blackbaud Raiser’s Edge/Altru, Constant Contact, Mail

Chimp, Tix.com, Total Info, Basset Certified, Fork lift and scissor lift operation, basic fabrication skills, Spanish

language, Retail Inventory Control System, XStore, AV equipment, QLab, basic light board operation

EDUCATION

Dominican University, River Forest, IL, 2012; Bachelor of Arts in History, University Honors, Magna Cum Laude