Simply Irresistible
Josh Bersin
Principal and Founder, Bersin by Deloitte
Engaging the 21st
century workforce
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Wealth concentrated at top
Technology and skills drive value
Accelerated obsolescence of skills
Wide variation in performance
Global economic growth – but
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1 Global leadership
2 Engagement and retention
3 The overwhelmed employee
4 Skills of HR
Top global talent challenges
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Only13% of employees
worldwide are highly engaged -Gallup
Engagement still startlingly low
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71%
say business
should do
more to
improve living
standards
20%
trust
business
leaders to
make ethical,
honest
decisions
78%
say
innovation
influences
employer
choice
61%
think
management
is the biggest
barrier to
innovation
75%
say their
organization
could do
more
to create
future leaders
Millennials aren’t looking for a career –
They’re looking for an experience.
The Millennial mindset
The Millennial Survey 2014 by Deloitte
7,800 respondents in 28 countries
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Soul
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Passion and purpose
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The overwhelmed employee
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The Simply Irresistible
Organization©
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Meaningful work
Hands-on management
Incredible work environment
Growth opportunity
Trust in leadership
The Simply Irresistible
Organization©
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Meaningful work
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Autonomy and freedom to contribute
Select the right fit
Small empowered teams
Time for slack
Meaningful work
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Hands-on management
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Clear and transparent goals
Coaching not evaluation
Invest in development of managers
Agile performance management
Hands-on management
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Regular feedback
Strength-based assessment
Coaching and development
Time for a change
Modern performance management
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Science
Behind
Performance
Management
Status
Certainty
Autonomy
Relatedness
Fairness
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Incredible work environment
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Incredible Work Environment
Flexibility
Humanistic workplace
Culture of recognition
Inclusion and diversity
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Growth opportunities
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Training and support on the job
Career and talent mobility
Dynamic self-directed learning
High-impact learning culture
Growth opportunities
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Trust in leadership
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Mission and purpose
Investment in people
Transparency
Inspiration
Trust in leadership
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Glassdoor Data Looks Worse
Category All Company
Ratings
Approve of CEO: 65%
Company Ratings: 3.1
Senior Leadership: 2.8
Career Opportunities: 2.9
Culture: 3.1
Work-Life Balance 3.2
Would recommend their
employer to a friend 54%
Barely
a
C!
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27
Ratings of Senior Leadership
% R
eco
mm
en
d t
o F
rien
d
Most Highly Correlated Factors: Feelings about Senior Leadership, Career Opportunities, and “Culture and Values
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Becoming irresistible
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Becoming irresistible
Meaningful
Work
Hands-On
Management
Incredible
Work
Environment
Growth
Opportunity
Trust in
Leadership
Autonomy Clear and
Transparent Goals
Flexibility Training and support
on the job
Mission and Purpose
Select to Fit Coaching not
Evaluation
Humanistic
Workplace
Facilitated Talent
Mobility
Continuous
Investment in People
Small, Empowered
Teams
Investment in
Development of Mgt.
Culture of
Recognition
Self-Directed,
Dynamic Learning
Transparency and
Honesty
Time for Slack Agile Performance
Management
Inclusive, Diverse
Work Environment
High Impact Learning
Culture
Inspiration
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Implementing the Irresistible Organization Strategy
Assess
Engagement
(Use the Five Elements)
Define your
Culture
Collect
Feedback
(Frequently & Real Time)
Communicate
w/Management
& Take Action
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Organizations… as Irresistible as Cupcakes
Watch for the Simply
Irresistible Research
@josh_bersin
@bersin
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