Building Change Hardiness
Pitsel & Associates Ltd.
Character Survey:
Which symbol does not fit with the others?
Z
Pitsel & Associates Ltd.
Z
INTELLIGENT – Strong decision makers
LATERAL THINKERS – Prepared to look at all sides
CREATIVE – Strong imagination, Leaders
Preoccupied with SEX and BOOZE
Pitsel & Associates Ltd.
Change Never Ends
Pitsel & Associates Ltd.
A predisposition that allows an individual to accept the challenges and changes in life with good humour and resilience, which in turn influences behavior that prevents illness.
Change Hardiness
It Ain’t Easy!
Because . . .
Pitsel & Associates Ltd.
The workplace today is stressful – especially for managers
Pitsel & Associates Ltd.
Managers are required today to have a more nurturing style
Pitsel & Associates Ltd.
Sir…I need stroking.
Pitsel & Associates Ltd.
It is also difficult for staff
Pitsel & Associates Ltd.
Too much change too fast can turn people into
Difficult People
Pitsel & Associates Ltd.
Cranky
Pitsel & Associates Ltd.
My greatest fear is that there is no such thing as PMS and this is my real personality.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Confounded
Pitsel & Associates Ltd.
Confused
Pitsel & Associates Ltd.
No one gets too old to learn a new way of being stupid
Pitsel & Associates Ltd.
Some people don’t need management,
they need therapy
Why Change is Hard
1. We feel we are losing something
2. We are afraid that we will appear incompetent
3. We may lose our affiliation to our group
4. The territory appears new, and perhaps even
dangerous
5. We may not be sure of the final destination
AdversityAdversity
Adversity QuotientAdversity QuotientIf success involves struggles and uphill climbing, individuals fall into three categories:
1. ClimbersDedicated to a lifelong ascentNever quite satisfied with where they areContinuously ‘re-inventing’ themselves and their organizationsSelf motivated, disciplinedThrive on challenges
2. CampersMake some progress and stopFind a plateau where there is minimal adversityReceded from learning, excitement, growth, and higher achievementsDo just enough to remain below the radar
3. QuittersSimply refuse to accept challengesIgnore potential to avoid adversityExpend energy avoiding risksLack drive and ambitionDead weight in the organization
ResearchResearch
Cognitive psychology research has found that people respond to problems in consistent patterns that do not change unless the individual takes action to modify the behavior.
Responding to Adversity
Responding to Adversity
:
People fall into two groups: Pessimists
Optimists
PessimistsPessimistsConsider any adversity to be permanent, all pervading, and deeply personal.
They believe that any crisis will never end, and that it will destroy everything.
They also believe they can’t do anything about it
OptimistsOptimists See adversity and problems as challenges
See problems as temporary, limited, and external to themselves.
Do not internalize issues, and have a ‘This too shall pass’ philosophy.
1. Were bored with life; 2. Found life to be meaningless; 3. Considered change to be threatening;
Characteristics of Those Who Don’t Manage
Well
Characteristics of Those who Don’t
Manage Well4. Believed themselves to be at the mercy of their circumstances; 5. Prepared for the worst; and 6. Considered the status quo to be normal and viewed change as unusual.
Characteristics of those who
Successfully Manage Change
1. They believe that they have an influence on their environment and act consistently with that belief; 2 Consistently consider how to change situations for advantage and never accept events at face value;
Characteristics of those who
Successfully Manage Change
3. Regard change as part of the normal course of events;
4. View change as a helpful path to positive development; and 5. Committed to learning and personal transformation.
4 Critical Characteristics
1. Commitment 2. Control3. Challenge4. Connection.
1. Commitment
Having a purpose to life and involvement in family, work, community, social, friends, religious faith, ourselves, etc., giving us a meaning to our lives
2. Control
How much control we perceive we have over any stressor will influence how difficult the stressor will be for us to cope with.
Locus of Control
Unit 16 - Social Psychology© 2005 Ken Stange (including McGraw-Hill
Ryerson materials) 43
Locus of Control tells how we explain our successes and failures.
Internal/externalStable/unstable Controllable/uncontrollable
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
Internal vs. External
• External Locus of Control–People luck, weather, chance
• Internal Locus of Control–Feel
responsible for own actions
–Believe you have internal resources
Internal/external
Internal: This happened to me because of what I am, orExternal: This happened to me because of outside events
Stable: This is something that just is—always,
Or
Unstable: This is something that is a fluke.
Stable/Unstable
Controllable: I could have avoided this
Or
Uncontrollable: I could not have avoided this.
Controllable/uncontrollable
How This WorksI failed the exam because the bus
was un- typically late and I came too late to be allowed to write.Internal/external?
externalStable/unstable?
unstableControllable/uncontrollable?
uncontrollable
3. Challenge
Seeing our difficulties as a challenge rather than as a threat and accepting that the only thing in life that is constant, is change
4. Connection.
Creating and maintaining a supportive, caring and encouraging environment goes a long way to enhancing and strengthening personal hardiness.
Strategies
Reframe how you see situations
Pitsel & Associates Ltd.
What do you see?
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Plank Check
How Many planks are there?
Pitsel & Associates Ltd.
What Do You See?
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
Pitsel & Associates Ltd.
What Else Can you Do?
1. View adversity as a challenge rather than a threat. Try your best to grow and learn from whatever happens
Pitsel & Associates Ltd.
2. Let go of things and that you have no control over
For peace of mind, resign as General Manager of the Universe
3. Be grateful for the good things in life
4. Change Your Attitude
Everything can be taken from man but one thing – the last human freedom – to choose one’s attitude
to any given set of circumstances”
Viktor Frankl
Pitsel & Associates Ltd.
No matter what happens, somebody will find a way to take it far too seriously
Pitsel & Associates Ltd.
Everybody in the whole world doesn’t hate you. Some of the smaller countries are neutral.
Pitsel & Associates Ltd.
I use to carry grudges; then one day I realized that while I was carrying a grudge, they were out there dancing.
Buddy Hackett
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
5. Use Humour
• Relaxes muscles• Reduces blood pressure• Improves breathing• Massages internal
organs• Promotes secretion of
neuropeptides
Pitsel & Associates Ltd.
Difficult Situations
I HAVE ONE NERVE LEFT AND YOU’RE GETTING ON
IT!
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
6. Mental Imagery &Visualization
• Get a comfortable position
• Relax and concentrate on deep breathing
• Let yourself be receptive
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
Visualization
A conscious thought process directed toward self-improvement
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
6. Mental Imagery
Involves unconscious thoughts that become conscious in the effort to heal or make whole
“Imagination is more powerful than knowledge”
Einstein
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
3 Categories of Mental Imagery
1. Tranquil Natural Scenes or images that allow you to relax and use all your senses to experience the scene
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
2. Behaviour Change or images that allow one to see and feel oneself performing a different, more health-conscious behaviour
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
Internal Body Images
3. Images or trips inside the body to observe damaged or diseased organs or tissue being healed or repaired.
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
Guided Mental Imagery
A variation where images are suggested by another person
A particularly useful stress management technique:
Picture yourself near a stream ...
Birds are singing in the crisp, cool, mountain air.
No one knows this secret place.
The soothing sound of a gentle waterfall fills the air with a cascade of serenity.
The water is clear.
You can easily make out the face of the person whose head you're holding under the water ...
There now. Don’t you feel better?
7. Simplify Your Life
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
8. Ask for Help
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
9. Get Counselling if Needed
You Don’t have to be sick to get better!
Created for T.E. Wealth by Patricia Pitsel, Ph.D.
10. Practice Time Management
.
And Remember . . .
Don’t let what you cannot do interfere with what you can do
.
.It’s not what you are – it’s what you don’t become that hurts.
Pitsel & Associates Ltd.
HOW TIRED I FEEL…
I UNDERSTOOD SO MUCH TODAY!
Ashleigh Brilliant
Top Related