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Page 1: Bridging the Generational Gap

Bridging the Generational GapKeeping Your Sanity in the Workplace

Chris Perez, APR | @cperez08Matt Prince | @Matt_Prince

#PRSAWDC

Page 2: Bridging the Generational Gap

The definition of your generation does not define who you are.

It’s an artificial designation, and whether

you choose to accept it, is up to you.

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Page 3: Bridging the Generational Gap

Traditionalists1925 - 1945

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Baby Boomers1946 - 1964

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Generation X1965 - 1979

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Millennials1980 - 1997

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Generation Z1997 - 2010

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By 2020, Millennials will make up HALF of the workforce.

60% of employees report friction

between younger and older employees.

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How Millennials Describe Themselves

Hard Working

How HR Professionals Describe Millennials

65% People Savvy 14%

35% 86%

82% 1%

86% 11%

Tech Savvy

Loyal to Employer

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The PROBLEM with stereotyping:

Poor Employee Morale

Difficult Hiring/Low Retention

Diminished Productivity

Threat of Litigation

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STEREOTYPES- -the

BEATING

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Trophy KidsMillennials are:

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Millennials grew up coddled, needing nothing.

They are demanding and have a warped sense of entitlement.

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Beat It Deal with it

Provide regular feedback

When criticizing, underline their importance

You are NOT special

Be OK with not getting a trophy

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TechnophobesOlder Workers are:

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Older workers are seriously behind

technology curve.

And worse, they mock and criticize what they

don’t understand.

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Beat It Deal with it

Reverse mentor

Find common ground

Accept your differences

You can’t learn it, if you don’t DO it

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NarcissisticMillennials are:

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Their devotion to social media has created a

#selfie culture that feeds on daily validation.

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Beat It Deal with it

Be patient, but firm

Listen

Explain YOUR feelings

Grow up!

Filter Your Life: IFE IFE

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Stuck in TraditionOlder Workers are:

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Older managers are stuck in the way it’s always been done.

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Beat It Deal with it

Demonstrate new best practices

Pick your battles

Reduce # and lengthof meetings

Offer f lex time/creativework environment

Reevaluate evaluations

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Difficult to work with

Millennials are:

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They bring their lifestyle to the office. Show no initiative. Are opinionated. And don’t show enough respect.

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Beat It Deal with it

Lighten up

Show respect

Build structure

Take risks

Recognize professionalism

Be better than everyone else

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Difficult toWork With

Older Workers are:

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They are parenting millennials at home

and trying to parent at work.

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Beat It Deal with it

Give to get

Accept responsibility

Don’t compare to your kids

Don’t say:“When I was your age!”

Leave drama at home

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WANT:What we all

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1. Good Career2. Happy Marriage3. Loving Family

Page 31: Bridging the Generational Gap

Bridging the Generational GapKeeping Your Sanity in the Workplace

Chris Perez, APR | @cperez08Matt Prince | @Matt_Prince

#PRSAWDC