Boundaries, privacy, and social media use in higher education:
what do students think, want and do?
Vanessa P. Dennen (@vdennen) Kerry J. Burner
Presentation at IR14.0• October 2013 • Denver CO
Main Issues
Social media use in higher education
• Context
• Boundaries
• Control
• Curiosity
Research Questions
• What types of communications and networking technologies do students use for school versus personal purposes?
• What are students’ beliefs about social media use, privacy, and boundaries in a higher education context?
Method
• Online survey with closed and open ended questions
• Participants recruited via study pool at large research university
• 147 participants – 123 female, 24 male
• Analysis: • Frequency distributions
• Coding content of open items
Findings: Access & Use
• 90% own a smartphone
• 31% own a tablet
• They use these devices for: • Email – 86%
• Internet searches – 89%
• Social networking – 89%
• Academic activities - 80%
Findings: Tool Use
Tool Personal Use School Use Text Message 100% 64% Facebook 94% 41% Email 98% 98% Skype 71% 5% Pinterest 63% 2% TwiGer 59% 32% G+ 42% 28% Blogs 33% 36%
Findings: Contacting Faculty
First Choice Percent Overall
Rank Email 50.34% 1 Face to face 42.86% 2 Text message 4.76% 4 Phone 1.36% 3 TwiGer 0.68% 6 Facebook 0.34% 5
Findings: Students & PRofs
• Look up information • Search engines – 67%
• Facebook – 30%
• Follow professors • Blog – 18%
• Twitter – 16%
• Become a contact • Facebook – 37%
• Twitter – 11%
• Look for • Course information – 94%
• Academic credentials – 76%
• Scholarly work – 24%
• Personal information – 14%
• 63% did not believe profs would search for their information • “THAT IS CREEPY”
FINDINGS: Social media & courses
• OK with required course social media use: 10%
• Encourage instructors to use social media: 29%
• Comfortable sharing personal info with class via social media: 20%
• Want to connect with classmates: 43%
• Want to connect with instructor: 10%
FINDINGS: Online Coursework
• Concerned about quality of work posted online: 52%
• Remove online coursework at end of course: 54%
• Instructor should be only audience for assigns: 67%
• Have learned from examples posted by other students online: 62%
Discussion
• Students have some online boundary concerns and issues
• Want to use tools in some contexts, but not others
• Want to observe, but not always be observed
• Refutes suggestion that social media use in education will motivate and excite students
Extensions
• Current study considering Facebook use and expectations • Friends, access, and boundaries
• Impact on non-users
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