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BlackBerry Desktop SoftwareSilent Installation GuideVersion: 7.1
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ContentsAbout silently installing the BlackBerry Desktop Software................................................................................................................................ 2
Prerequisites: Silent installation......................................................................................................................................................................... 2
Parameters for the silent installation................................................................................................................................................................. 2
Perform a silent installation using InstallShield................................................................................................................................................. 4
Perform a silent installation using Windows Installer........................................................................................................................................ 5
Configure the email settings for users............................................................................................................................................................... 5
Configure certificate synchronization settings for users.................................................................................................................................... 6
Legal notice........................................................................................................................................................................................................ 10
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About silently installing the BlackBerryDesktop SoftwareIf you're an administrator, you can perform a silent installation to push the BlackBerry Desktop Software to BlackBerry deviceusers' computers within your organization's environment, without their involvement. You can either update an existing versionof the BlackBerry Desktop Software, or install a new version.
Prerequisites: Silent installation• If you're using Windows Installer, verify that the following software is available on the BlackBerry device users' computers.
If you're using InstallShield, this software is installed automatically with the BlackBerry Desktop Software.• Microsoft .NET Framework 3.5 SP 1 or later. You can download this software from: www.microsoft.com/downloads/
en/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en• Microsoft Visual C++ 2008 Redistributable Package. After you extract the BlackBerry Desktop Software .exe file, you
can find this package at the following location: < download directory >\ISSetupPrerequisites\{8D6472BE-E246-4e63-A578-53EDAE1F40AB}\vcredist_x86.exe
• If you're updating an existing version of the BlackBerry Desktop Software, verify that the existing BlackBerry DesktopSoftware is version 4.7 or later.
• If you're installing the BlackBerry Desktop Software to a computer that runs Windows Vista or Windows 7, run thecommand as an administrator to match the UAC of the operating system.
Parameters for the silent installationYou can customize the silent installation of the BlackBerry Desktop Software for the BlackBerry device users with the followingparameters.
Parameter Description Value
SHORTCUT_DESKTOP Adds a shortcut to the BlackBerry Desktop
Software on a user's computer desktop.
• 0 = A shortcut isn't added.
• 1 = A shortcut is added. This is the defaultvalue.
ALL_USERS Specifies if you want all users to use theBlackBerry Desktop Software on thecomputer or only the current user for thecomputer.
• 0 = Current user only.
• 1 = All users. This is the default value.
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Parameter Description Value
INSTALLDIR Specifies the installation directory for theBlackBerry Desktop Software.
The full path of the installation. The default pathis C:\Research In Motion\BlackBerry Desktop
your_language_code Specifies the language for the BlackBerryDesktop Software if you're usingInstallShield.
English = 1033. This is the default language.
To specify another language, use one of thefollowing values:
Arabic = 1025
Brazilian Portuguese = 1046
Czech = 1029
Dutch = 1043
European Portuguese = 2070
French = 1036
German = 1031
Greek = 1032
Hebrew = 1037
Hungarian = 1038
Indonesian = 1057
Italian = 1040
Japanese = 1041
Korean = 1042
Polish = 1045
Russian = 1049
Simplified Chinese = 2052
Spanish = 1034
Traditional Chinese = 1028
Turkish = 1055
TRANSFORMS Specifies the language for the BlackBerryDesktop Software if you're using WindowsInstaller.
English = 1033.mst. This is the default language.
To specify another language, use one of thefollowing values:
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Parameter Description Value
Arabic = 1025.mst
Brazilian Portuguese = 1046.mst
Czech = 1029.mst
Dutch = 1043.mst
European Portuguese = 2070.mst
French = 1036.mstGerman = 1031.mst
Greek = 1032.mst
Hebrew = 1037.mst
Hungarian = 1038.mst
Indonesian = 1057.mst
Italian = 1040.mst
Japanese = 1041.mst
Korean = 1042.mst
Polish = 1045.mst
Russian = 1049.mst
Simplified Chinese = 2052.mst
Spanish = 1034.mst
Traditional Chinese = 1028.mst
Turkish = 1055.mst
Perform a silent installation using InstallShieldIf you are updating from BlackBerry Desktop Software 4.7 to 5.0.1, run the following command to remove all previouscomponents: InstallerUtils\InstallerUtils.exe /UninstallMediaApplications
1. Download the BlackBerry Desktop Software .exe file from www.blackberry.com/desktop . Extract the .exe file into a newdirectory.
2. Use the following command: setup.exe /s /l< language_code > /v"/qn < parameter_list >"
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Don't include a space between the quotation marks or the character after the forward slash (/). If you're including aninstallation directory that contains a space, enclose the path with quotation marks.
• To use the default values, use the following command: setup.exe /s• If you want to use an installation path that contains a space, use the following command: setup.exe /s /l1033 /v"/qn
ALL_USERS=1 SHORTCUT_DESKTOP=1 INSTALLDIR=\"c:\Research In Motion\BlackBerry Desktop""• If you want to use an installation path that doesn't contain a space, use the following command: setup.exe /s /l1033 /
v"/qn ALL_USERS=1 SHORTCUT_DESKTOP=1 INSTALLDIR=\c:\BlackBerryDesktop"
Perform a silent installation using Windows Installer• Verify that Microsoft .NET Framework 3.5 SP 1 and Microsoft Visual C++® 2008 Redistributable Package are installed on the
BlackBerry device users' computers.• If you're updating from BlackBerry Desktop Software 4.7 to 5.0.1, run the following command to remove all previous
components: InstallerUtils\InstallerUtils.exe /UninstallMediaApplications
1. Download the BlackBerry Desktop Software .exe file from www.blackberry.com/desktop . Extract the .exe file into a newdirectory.
2. Use the following command: msiexec.exe /I “BlackBerry Desktop Software.msi” /q < parameter list >Don't include a space between the quotation marks or the character after the forward slash (/).
• To use the default values, use the following command: msiexec.exe /I “BlackBerry Desktop Software.msi” /q• To use a different installation path and list the parameters, use the following command: msiexec.exe /I “BlackBerry
Desktop Software.msi” /q ALL_USERS=1 SHORTCUT_DESKTOP=1 INSTALLDIR=”c:\BlackBerry Desktop”TRANSFORMS=1033.mst
Configure the email settings for usersIf you want to configure the email settings in the BlackBerry Desktop Software, you can send the following registry settings tothe BlackBerry device users' computers. These settings are applied to the first BlackBerry device that a user connects to theBlackBerry Desktop Software.New users might be prompted to generate an encryption key when they are setting up their devices with the BlackBerryDesktop Software.
1. Create the following registry key: HKCU\Policies\Research In Motion\BlackBerry Desktop.2. Add the following values, as necessary:
Registry Key Parameter Value
\EnterpriseEmail\Type DWORD 0 = Microsoft Exchange
1 = IBM Lotus Domino
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Registry Key Parameter Value
\EnterpriseEmail\Profile STRING If you're using Microsoft Exchange, this is the profilename. This value is optional.
\EnterpriseEmail\DominoServers
STRING If you're using Lotus Domino servers, this is a path toa text file that lists the names of available LotusDomino servers.
When you create this text file, use the followingformat:
Replace "Server1" and "Server2" with the fullcomputer name of the BlackBerry Enterprise Servercomputers in the domain.
You can store this file on a different computer as long
as your users can access that computer.
Configure certificate synchronization settings for usersIf you want to configure the certificate synchronization settings in the BlackBerry Desktop Software, you can send the followingregistry settings to BlackBerry device users' computers.
1. Create the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Research In Motion\BlackBerry Desktop\CertSync.2. Add the following values, as necessary:
Registry Key Parameter Value
SyncTime DWORD Sets the time to resynchronize the certificates.
Enable = 0 to 24Disable = (-1)
Every connection (decimal) = 0
AutomaticallySeedDeviceRNG DWORD Specifies if you want to use the Random NumberGeneration for a user's device.
Enable (Yes) = 0x00000001
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Registry Key Parameter Value
Disable (No) = 0x00000000
CRLUpdateTime DWORD Sets a time to regularly update your CRL servers.
Enable = 0 to 24
Disable = (-1)
Every connection (decimal) = 0
CRLUpdateWarning DWORD Provides a status message if a CRL server can't beupdated.
Enable (Yes) = 0x00000001
Disable (No) = 0x00000000
SignSecurityDefault DWORD Sets the default security level for signing keys.
Low = 0x00000001
High = 0x00000002Medium = 0x00000003
EnableCertSync DWORD Automatically enables certificate synchronizationthe first time you open the BlackBerry DesktopSoftware.
Enable (Yes) = 1
Disable (No) = 0EncryptSecurityDefault DWORD Sets the default security level for decryption keys.
Low = 0x00000001
High = 0x00000002
Medium = 0x00000003
CertificateTabFilter DWORD Sets whether you want to view only personal
certificates or all certificates.
Personal certificates only = 0x00000001
All certificates=0xFFFFFFFE
CertificateUsageFilter DWORD Sets whether you want to view certificates for signedor encrypted messages, client authentication, otherpurposes, or a combination of the options.
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Registry Key Parameter Value
Secure/encrypted messages = 0x00000001
Client authentication = 0x00000002
Other purposes = 0xFFFFFFFC
Secure/encrypted messages and clientauthentication = 0x00000003
Secure/encrypted messages and other purposes =0xFFFFFFFD
Client authentication and other purposes =0xFFFFFFFE
DownloadAddressBook DWORD Downloads your organization's address book for anLDAP search.
Enable (Yes) = 0x00000001
Disable (No) = 0x00000000
OCSPUsage DWORD If you're using an OCSP server:
Use certificate extensions = 0x00000001
Use specified servers = 0x00000002
Use both = 0x00000003
CRLUsage DWORD If you're using a CRL server:
Use certificate extensions = 0x00000001
Use specified servers = 0x00000002
Use both = 0x00000003
CertServersFilePath STRING The file path to the pre-populated CertServers.datfile to use for the default certificate server values.
To create this file, do the following:
1. Start the BlackBerry Desktop Software andconnect a previously connected smartphone.
2. Navigate to ~\Application Data\Research InMotion\BlackBerry Desktop\Devices\
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Registry Key Parameter Value
3. Copy the CertServers.dat file to the sharedlocation, which should be used as the value ofthe CertServersFilePath key.
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IBM, Lotus, and Domino are trademarks of International Business Machines Corporation. InstallShield is a trademark of FlexeraSoftware. Microsoft, Microsoft Exchange, Visual C++, Windows, and Windows Vista are trademarks of Microsoft Corporation.All other trademarks are the property of their respective owners.
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