TA500BiometricsTimeAttendanceSystem
UserGuide
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CONTENTS 4-5 Chapter1•GETTINGSTARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories IncludedPrintedMaterials ActivatingTerminal RegisteringTerminal
6-9 Chapter2•BASICS IntroductiontoTerminal TerminalOverview MainMenu PowerOn/OffButton Battery Date/Time VoiceControl SecurityFeatures CleaningTerminal RestartingandResettingTerminal
10-1� Chapter�•USER EnrollingUser VerifyingUser AddingUserInformation DeletingUser AccessLevel/Privilege DefiningWorkCodes RFIDCardFunction
14-16 Chapter4• INSTALLATIONS&CONNECTION Installations Communications Security InstallationandSetupofTCMSV� TCMSV�OnlineActivation ConnectingTerminaltoTCMSV� UsingUSBtoDownload/UploadData CommunicationKey
17-19 Chapter5•SYSTEM SystemSettings DataManagement Reset MiscSettings
20 Chapter6•DATE/TIME SettingDate/Time DaylightSavingTime
21 Chapter7•USB UnderstandingtheNeedforUSB
22 Chapter8•RECORD CheckingRecordsofUsersinthe Terminal
2� Chapter9•SYSTEM INFORMATION Records Device
24-25 TROUBLESHOOTING “UnabletoConnect”Appears “AdminAffirm”Appears DifficulttoReadFinger TheLEDisBlinkingAllTheTime “DuplicateFinger”Appears RFIDCardDoesn’tRespond NoSound
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1•GETTINGSTARTED
ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.
TheUserGuideisalsoavailableonlineat:http://www.fingertec.comandhttp://user.fingertec.com.
ChoosethelanguagethatyoupreferforyourUserGuide.
TerminalIncludedAccessoriesDonotabusethefingerprintsensorbyscratchingthesurface,contactingthesen-sor’ssurfacewithheat,pressinghardduringplacementoffingerprintforverifica-tion.Cleanthesensoroccasionallywithmicrofiberclothtomaintaintheperform-anceofthesensor.
IncludedPrintedMaterials• FingerTecComprehensiveDVD• QuickStartGuide• Pamphlet• UserEnrollmentTemplateForm• WarrantyCard
DC12V1.5APowerAdaptorFor supplying power totheterminal.
SirenCableFor connecting the terminaltoexternalsiren.
APacketofBoltsUse the screws to hold theback plate of the terminalagainstawall.
RFIDCards(5pieces)*Exclusively for TA500-R model onlyForcardenrollmentandverification.
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ActivatingTerminalEveryFingerTecTimeAttendancemodelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithTCMSV2,youmustconnecttheterminaltoTCMSV2andperformonlineactivation.TCMSV2readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviaInternet.
IncaseyoudonothaveanInternetconnection,youwouldneedtodoofflineactiva-tion.Pleasesendtheserialnumberandmodelofyourterminalstoyourlocalresellerorsupport@fingertec.comtorequestforaproductkeyandactivationkey.
RegisteringTerminalMakesurethatyouregisteryourterminal’swarrantywithusat:
http://www.fingertec.com/ver2/english/e_warranty.htm
fora�6monthwarrantyprotection.
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LCDScreen
Keypad
FingerprintSensor
RFIDCardInductionArea
Speaker
ResetButtonUSBPort
M/OKButton
2•BASICS
IntroductiontoTerminalFingerTecisarenownedbrandnameforcommercialproductsfordooraccessandtimeattendancesystems.FingerTecoffersawiderangeofproductstocatertothegrowingneedsforbiometricsproductsinoffice/homeautomationaswellasinsecurityindus-try.
FingerTecterminalsareloadedwithpowerfulmicroprocessorthatcanprocessbiomet-ricsauthenticationmethodsforaccuratepersonalidentificationsandforcollectionofprecisedatafortimeattendance.Inaddition,somefingerprintterminalsaremadetoacceptcardverificationasanaddedsecuritymeasure.
FingerTecTA500isourmostaffordable,reliableandsimplebiometricstimeattendanceterminal,whichisbuiltrobust,andcancontainupto2000fingerprinttemplatesand80000transactionlogsinitsflashmemory.Thisisthemostpowerfulsimpleattendancesystemwhichissuitableforsmallandmediumoffices.Thisterminal isnotbuiltwithanycoreboardorprocessorcomparedto itspredecessors.TA500verifies fingerprint,passwordanditacceptscardverificationuponrequest.TA500isbundledwithTCMSV2fordatamanagement.
TerminalOverview
ITEM FUNCTION
LCDScreen Displayingstatusofterminal,day,dateandtime.
LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode.
Red LED–Thereisanerrorattheterminalthatrequireschecking.Forfirsttimeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.
ITEM FUNCTION
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ITEM FUNCTIONKeypad Toinputinstructionsintotheterminalandtoallowconfiguration.
FingerprintSensor Toscanfingerforconfirmationofidentity.
RFIDCardInductionArea AreathatreadsRFIDcards.* for TA500-R model only
Speaker Forterminalvoiceemission.
USBPort To upload/download users information, password and transac-tionlogsviaUSBdisk.
ResetButton Torestarttheterminalasandwhenrequired.
M/OKButton PressandholdtheM/OKbuttontoenterthemenu.
MainMenu
Enrollusers,manageuserdataandinputworkcode.
SetupFingerTecterminalcommunicationwithcomputerthroughLAN.Setsecuritypasswordofthedeviceforasecuredatatransfer.
ConfigurethesettingsoftheFingerTecterminalsfromgeneraltodisplaysettingtofingerprint.Datamanagement,updateviaUSBflashdisk,keyboardfunctions,resetandotherterminalsettingscanbedonehere.
UploadanddownloaddataandinformationtoandfromtheFingerTecterminalus-ingaUSBflashdisk.
Deleteallattendancedataanduserinformationintheterminal.
CheckuserattendanceandtransactionlogsthatareavailableinFingerTecterminalsandperformhousekeepingofthemachine.
Viewfreeandusedmemoryoftheterminalaswellastheterminal’sdetailsinsysteminformation.
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PowerOn/OffButtonUsethepoweron/offbuttontoturntheterminalonoroff.Youcandisablethebuttontoavoidaccidentalshutoffoftheterminal.
BatteryFingerTecterminalsoperateusingpowersupplyfromastandardpoweroutlet.Insideeachterminal,thereisanRTCbatterytokeeptheclockoftheterminalrunning.Whenthereisaseriousdelayintimeortheclockoftheterminalrevertsto00:00afterrestart-ing,thisindicatesthattheRTCneedstobereplaced.
External power supply: Mini UPS (uninterrupted power supply) 12V provides mobilepowersupplytotheterminals.ChargetheminiUPSsufficientlyforoptimumperform-ance. Refer to http://accessory.fingertec.com for more information about accesso-ries.
Date/TimeTheterminaldisplaythedateandtimeatthehomescreen.Choosethedataandtimeformatbasedonyourpreference.PressMenu>System>Date/Time>SelectValue>OKtosave.
VoiceControlVoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.
TUrN ON/OFFThesystemletsyoutoturnon/offthevoicebasedonyoupreference.PressMenu>System>System>VoicePrompts>On/Off.
SecurityFeaturesSecurityfeatureshelpprotecttheinformationintheterminalfrombeingaccessedbyunauthorizedindividuals.
AdMIN AFFIrM
RegisteranadministratortothesystembyenrollingafingerprintorapasswordtoauserID.PressMenu>NewUser>Role>Administrator>ChooseEnrollmentmethod>OKtoSave.Afterenrollinganadministrator,themainmenucanonlybeaccessedbytheadministrator.Theterminalwilldisplay“AdminAffirm”whenanunauthorizedindividualtriestoaccesstheMenu.
COM KEyCreatepasswordforaspecificterminalhere.PressMenu>Comm.>Password> In-sertPassword>OKtosave.ThesecuritypasswordknownasCOMKeyisintendedforextrasecurity.Toconnecttheterminalwiththesoftware,theCOMkeyinsertedintheSoftwaremustbethesameastheoneinsertedintheterminalorelsetheconnectionwillnotbeestablishedeventhoughtheactivationkeyandproductkeyarecorrectlyinserted.
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CleaningTerminalClEANINg ThE BOdyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.
ClEANINg ThE FINgErprINT prIsMCleanthefingerprintprismwithacellophanetapeforsiliconcoatedprism.
Viewthevideoonhowtocleanthefingerprintprismatthislink:http://www.fingertec.com/newsletter/enduser/cleanfinger.html.
Forthenon-coatedprism,pleaseusemicrofibercloth.
RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals
rEsTArTINg ThE TErMINAl PushtheOn/Offbuttonontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.
rEsETTINg ThE TErMINAlGotoMenu,presstheSystemiconandselectResetOpts.ClickOKtoResetthetermi-nal.Resettingtheterminalwillcauseallyoursettingstoreturntotheoriginalfactorysettings.
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�•USER
EnrollingUserTheFingerTecterminalscanenrollfingerprinttemplates,passwordsandcardinforma-tion.Thischaptercoversallpossibleuserenrollmentsintheterminals.
FINgErprINT ENrOllMENTItisrecommendedtoenrolltwofingerprintsforoneuserID.Onetemplateisthede-faultfingerprintandanotherisusedasforbackup.Youneedtocheckthequalityofthefingerprintbeforedoinganyfingerprintenrollment. It is importanttolocatethecenterpointsofthefingerbecausethecenterpointshastobeplacedinthemiddleofthescannerduringenrollmenttogetagoodreading.Youalsohavetomakesurethatthefingersarenottoowetortoodryforenrollment.
To enroll fingerprint: PressMenu> NewUser icon> ID.No: (insertvalue)>Select“EnrollFP”>SelectRole>Placeyourfingerprint�timesfollowinginstructionsgivenbytheterminal>OKtosave.
CArd ENrOllMENTFingerTecTA500doesnotcomewithanycardsystembydefault.However,RFIDandMiFarecardsystemsareavailableuponrequest.
To enroll card:PressMenu>NewUsericon>ID.No:(insertvalue)>Select“EnrollCard”>WavethecardatthescanningareauntilthescreendisplaystheCardID>OKtoSave.
pAsswOrd ENrOllMENTTheterminaloffersdifferentenrollmentmethodsandpasswordscanbeusedasoneoftheverificationmethods.Themaximumlengthofapasswordis8digits.
To enrol password: PressMenu>NewUsericon>ID.No:(insertvalue)>Select“EnrollPwd”>Inputpasswordusingthekeypad>Reconfirmpassword>OKtosave.
VerifyingUser1:1 (ONE TO ONE) / 1:N (ONE TO MANy)VErIFICATION METhOd prOCEss
1:1(OnetoOne) YouhavetoidentifyyourUserIDbeforeinputtinganybiometricsfeatureforverification.Forexample,youruserIDis1008.OnetoonemethodrequiresyoutokeyinuserIDfollowedbyyourfinger-printtogetverified.
1:N(OnetoMany) Youdon’tneedtoidentifyyourUserIDbeforeinputtinganybio-metrics feature for verification. Simply place your finger on thescannerforverification.
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Center points
VOICE MEssAgEVOICE / MEssAgE whAT dOEs IT MEAN?
“Verified” Identityverificationissuccessful,theterminalstoresthetransactionlogs.
“Tryagainplease” Identityverificationisfailedbecausethefingerisnotproperlyposi-tioned,thetemplateisnotavailableintheterminalorthepasswordisincorrect.
“AdminAffirm” You arenotanadministratorof thesystemandyoucannotaccessMenupage
“DuplicateFinger” Thismessageonlyappearsduringregistrationwhenthefingerthatyouwanttoenrollhasbeenenrolledbefore.“FPEnrolledAlrd”willbedisplayedontheLCDscreen.
“InvalidID” For1:1verification,UserIDentereddoesnotmatchwithfingerprint.
FINgErprINT VErIFICATION1:N–1:NverificationdoesnotrequireanyinputofyouruserID.Placeyourfingerproperlyonthescannerandtheterminalwilltakeasecondtoverifyyouridentity.
1:1–1:1requiresinputofUserIDbeforetheterminalreadsandverifiesyouridentity.Press1:1/1:N>InputIDonthescreen>Pressfingerprinticon>terminalwillreadandverify.
Someprecautionshavetobetakentogetagoodreadeverytime.· Makesurethecenterpointofyourfingeris placedinthemiddleofthescannerforagoodread.· Recommendedtouseindexfinger.Theterminal acceptsotherfingersbutindexisthemostconvenient.· Makesurethefingerisnotwet,toodry,injuredordirty· Donotpresshardonthesensor,justplaceit comfortably· Avoiddirectsunlightorbrightlight
pAsswOrd VErIFICATIONPasswordcanbeanoptionforthosewhodonotprefertouseotherverificationmethods.Toverifyusingpassword,press1:1/1:N>insertUserIDandpresskeybutton>insertpasswordandpressOK.
CArd VErIFICATIONPlacethecardonthecardscanningareaandtheterminalwillreadandverifythecard.
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AddingUserInformationUserinformationcanbeaddedintotheterminalthroughtwoways.OneisthroughtheFingerTecterminalandtheotherthroughtheTCMSV2.Toadd/changeuserinforma-tionviatheterminal,pressMenu>UserMngicon>OK>SelectInstruction>Edit/Add>OKtoSave.
Instruction FunctionSearchUser InsertUserIDinthecolumnandpressOK
Record Presstoviewavailableuserrecords
EditUser Delete/AddVerificationMethodsandchangePrivilege
DelUser DeleteUser,FingerprintorPassword
NewUser EnrolmentofNewUser
Field FunctionIDNo. EdituserIDbasedonyourcompany’semployeenumberingsystem.Maximumlengthof
userIDis9digit
Name Addnameoftheuserinthisfield(CanonlybedoneviaTCMS).Maximumnumberofcharactersis24
FP QuantityofFingerprint
PWD QuantityofPassword
CARD QuantityofCard
ItisrecommendedthattheupdatingofuserinformationbedonethroughtheTCMSV2software.Aftertheinformationisupdated,synctheTCMSV2andtheterminaltodisplaytheinformation.
DeletingUserOnlyanadministratorcanperformuserdeletionattheFingerTecterminal.Todeletecertainuser(s),pressMenu>UserMngicon>OK>SelectUser>Choose“Delete”>OK.
Pleasebeextracarefulwhenperformingthistasktoavoidanyunauthorizeddeletion.
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rEAsONs wOrK COdE
CheckIn 00
CheckOut 01
OTstart 04
Done 05
SickLeave 10
Half-dayLeave 12
EmergencyLeave 11
MeetingClient 20
Outstation 21
Workcode Mode: Verification followed by work code
AccessLevel/PrivilegeFingerTecterminalsoffertwotypesofaccesslevelorprivilege.
prIVIlEgE UsEr rOlEs
NormalUser Onlyusetheterminal toverifyyour identity.Youcannotaccess intoMenuandmakechangesintosettingsandsystem
Administrator Youareallowedtoaccessintomenutoenrollusersandeditsettingsandsystem
DefiningWorkCodesTheterminalprovidesaworkcodefeaturewhich allows users to key in predefinednumbersafterverification.Theworkcodenumbersarepredefined intheTCMSV2.The following table shows examples ofworkcodes.
Toturnontheworkcodefunction,PressMenu > System icon > System > Work-code>TurnOn/Off>OKtosave.
To add work code through the terminal,Press Menu > System icon > Workcode> Add Workcode > Enter Code Numbereg:02>EnterCodeNameeg:EmergencyLeave>OKtosave.
RFIDCardFunctionThefingerprintterminalsareversatileandsomecanacceptcardverifications.Thischap-tercoverstheRadioFrequencyIdentificationorbetterknownasRFIDsystem.Thetermi-nalsacceptRFIDcardwithspecificationsof64-bit,125kHz.
ENrOllMENT OF rFId CArdRFIDcanbeenrolledalone,withfingerprintorwithpassword.EachRFIDcardcomeswithauniqueIDandtheterminalswillreadfromthenumbersandmatchitwiththecard.
EnrollmentofRFIDcardiseasy.PressMenu>NewUser>EnrollCard>Wavecardattheinductionarea>OKtosave.
ChANgINg CArd IdPressMenu>UserMngicon>OK>Edit>EnrollCard>OK>Waveadifferentcardattheinductionarea>OKtosave.
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4feet/1.2meter(recommended)
s u p p o r t @ f i n g e r t e c . c o m
TA5001 2ABC 3DEF ESC
7PQRS
5JKL4GHI
8TUV 9WXYZ
6MNO
0/ M/OK
POWER PORT
TCP/IP PORT
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4•INSTALLATIONS&COMMUNICATION
InstallationsFingerTec terminals offer several con-nections for power and communica-tions. Installations of FingerTec timeattendanceterminalsaresimple.
MOUNT ON wAllAfter measuring the height accord-ingly and make relevant marking onthe wall, drill the screws into the walltosecurethebackplate.
FlExI-KITFingerTecoffersflexi-kitforallitstimeattendance models. Attach the termi-nalontheflexi-kitforconvenienceandcosmeticpurposes.Viewflexi-kitat:accessory.fingertec.com
CommunicationsConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.
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1 8
TOP
FRONT
1 8
CONNECTOr pIN CABlE COlOr CONNECTOrTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ �• White/Green •� RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8
JOINT 1 pIN JOINT 2 pIN
TX+ 1• •� RX+
TX- 2• •6 RX-
RX+ �• •1 TX+
RX- 6• •2 TX-
UsB pOrT
LinkingwithUSBflashdiskforremotedatatransfer.
TCp/Ip pOrT ConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.
TCP/IPforSingleConnection–Linking the termi-nal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.
TCP/IPforNetworkConnection– Linking the terminals to multiple computers using TCP/IP re-quires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or network outlet.
pOwEr sUpply pOrT InsertthePowerAdapterpointtothisportforpower.
SecurityCreatepasswordforaspecificterminalhere.PressMenu>Comm.>Password>InsertPassword>OKtoSave.ThesecuritypasswordknownasCOMMKeyisintendedforextrasecurity.Toconnecttheterminalwiththesoftware,theCOMMkeyinsertedinthesoft-waremustbethesameastheoneinsertedintheterminalorelseconnectioncannotbeestablishedeventhoughtheactivationkeyandproductkeyarecorrectlyinserted.
InstallationandSetupofTCMSV�InstallTCMSV�inaPCthatfulfilsthesoftware’sminimumrequirements.Refertohttp://www.fingertec.com/customer/download/postsales/SUM-TCMSV�-E.pdf for the TCMSV�userguideonline.SetupWizardwillrequireyoutodoonlineactivationbeforeanyconnectionisestablishedbetweenTCMSV�andtheterminal(s).
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TCMSV�OnlineActivationTCMSV��isagenuinesoftwarebyFingerTec.EveryFingerTectimeattendancemod-el comes bundled with a unique license key. To start using the terminal with TCMSV�, you must connect the terminal to TCMS V� � and perform an online activation.TCMSV�readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviatheInternet.
In case you do not have an Internet connection, you need to do offline activation.Please send the serial number and model of your terminal to your local reseller [email protected].
ConnectingTheTerminalstoTCMSV�dETErMININg TErMINAl NUMBEr::Identifythenumberofyourterminalstodifferentiatethembetweenoneanother.TCMSV�canconnectupto999unitsoftermi-nal.PressMenu>Options>CommOpt>DevNum>Selectthenumber.
UsINg TCp/Ip:IPaddressisimportant,asit isauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.
To input the IP address of the terminal: PressMenu>Comm.>IPAddress>KeyinIPaddress.
Determining the Subnetmask and Gateway: ForTCP/IPconnection,pleaseconfigurethenetmaskandgatewayfortheterminal.PressMenu>Comm.>Subnetmask>Insertthenumbers.PressMenu>Comm.>Gateway>Insertthenumbers.
UsingUSBtoDownload/UploadDataAUSBflashdiskisusefulincaseswhereterminalsisinstalledfarfromaPCorthereisaconnectionproblem.TodeterminethetypeofUSBflashdiskscompatiblewiththeter-minal, please refer to this link at http://www.fingertec.com/newsletter/HL_74.html.PressMenu>Pendrive>ChoosetheoperationthatyouwantocarryoutviaUSBflashdisk.
CommunicationKeySincethesoftwareiscontrolledbyanactivationcodeandaproductkey,settheCOMkeytozero.
PressMenu>Comm.>Password>Setto0.
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5•SYSTEM
SystemSettingsThrEshOldThresholdisthelevelofthefingerprintscanner’ssensitivity.Thresholddetermineshowmanypercentofminutiaepointsonafingerprinttemplatewillbereadbythesystem.Thehigherthethresholdlevel,morepointsarebeingread,morerestrictedthesystem.Configurethethresholdfor1:1and1:Nmethods.
For1:1,therangeisfrom0-50andtherecommendedvalueis15.
For1:N,therangeisfrom0-50andtherecommendedvalueis�5.
PressMenu>System>System>Threshold(1:1)orThreshold(1:N)>DeterminetheLevel>OKtoSave
dATE FOrMATThedateformatcandifferbasedoncountriesforexampleinMalaysia,thedate-month-yearformatisusedwhileinAmerica,themonthcomesfirst.Chooseyourdateformataccordingtoyourpreference.Thedefaultformatisdd-mm-yy.PressMenu>System>System>DateFormat>SelectFormat>OKtosave.
sOUNd OF KEyBOArdTheterminalemitssoundwhenyoupressanyofitsbuttons.To turn on/off the keypad sound: PressMenu>System>System>KeyVoice>On/Off>OKtosave.
FINgEr sENsITIVITyDeterminethesensitivityofthesensortofingerprint.ChooseLow,MidorHighsensi-tivity.ItisrecommendedtobesetatMid.PressMenu>System>System>Sensitivity>Selectyourpreference>OKtosave.
VOICETheterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tifyusersduringverification.PressMenu>System>System>VoicePrompts>On/Off>OKtosave.
VOlUME (%)VoiceControlletsyoucontrolthevolumelevelemittedbytheterminal.Toadjustthevolumeoftheterminal,pressMenu>System>System>Selectyourpreference>OKtosave.
rETry pErIOdOnceyouhaveinsertedavalue,eg:1,whenauserchecksinat10:01,histimewillbeautomaticallyadjustedto10:00.Themaximumvalueis99.Whenyouenter5,ausergiven5minutesleewaytimeinhisattendance.
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dEsCrIpTION COdE
TerminalID 01
Date(ddmmyy) 050210
Time(hhmm) 0900
UserID 000000001
TransactionCode 00
TerminalActivity 00
NOTE
Pleasebeextracarefulwhenperformingthistasktoavoidunauthorizeddeletionofimportantdata
lOg AlErTWhenthelogstorageisatacertainlevel,theuser/administratorneedstobealertedtoavoidunderperformanceofterminal.Therecommendedvalueis99.PressMenu>System>System>LogAlert>Inputyourvalue>Save
DataManagementEvery time an enrolment is performed or averificationisdone,atransactionlogisstoredinsidetheterminal.Thedatacontainstheter-minal ID, date, time, user ID and transactionactivity. For example, 0105021009000000000010000:
These logs need to be managed to maintaintheeffectivenessoftheterminal.ItisrecommendedtodothehousekeepingofdatafromtheTCMSV2software.Thereare4 functionsavailable in theData icontoenableyoutomanageyourdata in theFingerTecterminal.
Inthedatamanagementicon,youcanchoosefromthreeinstructions.PressMenu>DataMng>Selectyourinstruction>OKtosave.
dElETINg ATTlOgPleasemakesurethatyouarecertainwhenyouwanttodothisoperation.ThelogsthatarestoredinsidetheterminalaretheonesthathavenotbeendownloadedintoTCMSV2.Deletingthelogsmeansthatnobackupdataisavailable.
dElETINg All dATA Thisfunctionallowsyoutodeleteallattendancedataanduserinformationintheter-minal.MakesurethatalluserinformationhasbeenbackedupintheTCMSV2beforeperformingthistask.
ClEArINg AdMINTherearethreeuserprivilegesintheterminals,administrator,supervisorandnormaluser.Youcandeleteadministratorprivilege;butwithoutanadministrator,normalusercanaccessthemenueasilyandinterruptthesettings.
ResetResetallowsyoutoresetallthesettingstofactorysettings.Pleasemakesurethatyouarecertainofperforminganyof the tasksbeforeproceedingtoavoid lossofcrucialdata
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MiscSettingsINTErNAl ANd ExTErNAl BEllFingerTecTA500timeattendanceterminalallowyoutousetheinternalbellorlinkanexternalbellsuchassirentothesystem.PressMenu>System>System>ChooseeitherInternalorExternalorboth>Save.
Tosetthealarmtime,PressMenu>System>Bell>SelectBellType>OKtoEdit>Setthesettingsaccordingly>OKtosave.
sysTEM lANgUAgEFingerTec terminals offer various languages to match your local requirements. Maxi-mum of � language packs are available in the terminal and it’s set according to yourrequestduringpurchase.ThedefaultlanguageisEnglish.PressMenu>System>System>Language>Chooseyourlanguage>OKtosave.
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6•DATE/TIME
AdjustingDate/TimeFingerTec time attendance terminal functions to record time attendance activitiesofemployees.Precisionintimeanddatecannotbecompromisedforthesystemtoworkefficiently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>System>Date/Time>Keyinthetime>OKtosave.
DaylightSavingsTimeDaylightsavingstime(DLST)isthepracticeoftemporarilyadvancingclockssothatafternoonshavemoredaylightandmorningshaveless.AdjustyourDLSTifnecessary.PressMenu>System>DST>DSTtoOnandadjusttimeaccordingly>OKtosave.
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7•USB
UnderstandingtheNeedforUSBFlAsh dIsKCommunicationbetweenFingerTecterminalsandaPCisveryimportanttouploadanddownloadtransactiondatafortimeattendanceanddooraccessreports.TheterminalsofferafewcommunicationoptionssuchasLANandserialcableconnectionsbutsome-timestherearescenariosthatrequireUSB(UniversalSerialBus)connectivity.USBcanconnectterminalswithacomputerfordownloadanduploadofuser informationandtransactionlogs.
TypEs OF UsBThereisvarioustypeofUSBavailableinthemarket.FingerTecterminalscanonlyworkwithUSBflashdisksthatsupportminimumLinuxKernel2.4.x,workingideallywithIma-tion,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)TodeterminethetypeofUSBcompatiblewiththeFingerTecterminal.Pleaserefertothislinkathttp://www.fingertec.com/newsletter/HL_74.html
dOwNlOAdINg dATA INTO UsBAFingerTecterminalisabletodownloaddatai.e.transactionlogs,userinformation,andshortmessagingsystemintotheUSBPenDrive.To download the data:PressMenu>Pendrive>DownloadAttlog.Afterthedownloadprocessiscomplete,ejecttheUSBflaskdiskfromtheterminalandconnectittoyourPCthathasbeeninstalledwiththeTCMSv2software.UploadthedatafromtheUSBintoTCMSV2forfurtherprocessing.
UplOAdINg dATA FrOM UsBAFingerTecterminalisabletouploaddatai.e.userinformation,shortmessagingsys-tem,picturescreensaverandthemesintotheUSBPenDrive.To download the data: PressMenu>Pendrive>UploadUser.Aftertheuploadprocessiscomplete,ejecttheUSBflaskdiskfromtheterminal.
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8•RECORD
CheckingRecordsofUsersintheTerminalToviewaparticularuser’srecordintheterminal,PressMenu>Record>InsertIDno:>Selectstartandendrangedate>OKtoview.
2�
9•SYSTEMINFORMATION
ThisoptionunderSystemallowstheinstallertochecktheinformationoftheterminalincluding storage, firmware, algorithm, etc. To retrieve the System Information of theterminalPressMenu>SysInfo.
RecordsShowsfreestorageandusedstorageoftheterminal,anddetailsofusercounts,admincountsandpasswordusers.ItalsodisplaysotherinformationsuchasFPtemplatesandlogstemplatesthathavebeenusedandareavailable.
DevicePressing“Device”displaystheterminalname,serialnumber,MACAddress,fingerprintalgorithm,firmwareversion,manufacturerandmanufactureddateandtime.
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TROUBLESHOOTING
“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalandthecom-puterarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.TheterminaloffersLAN,RS2�2,RS485andUSBcommunicationmethods.RefertoChapter4tofurtherunderstandthetopic.
“AdminAffirm”AppearsYouarenottheadministratorofthisterminal.OnlyanauthorizedadministratorofthesystemisallowedtoaccesstheMenu.AnyattemptofnormalusertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratororhe/shehasresignedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheterminal.
DifficulttoReadFingerFivethingscouldbethecauseofthis:
Enrolmentisnotproperlydone:Enrolmentisthemostimportantprocesstoensurethattheterminalcapturesthebestqualityofyourfingerprints.Refertochapter4forhowtodoagoodenrollment.
The location of the terminal is not conducive: The scanner does not work well inbright-lightedarea.Coverthescanneralittleifthisisthecauseofthedifficulty.Shiftthelocationareaforabetterperformance.
Fingerisnotproperlyplaced:Togetagoodread,makesurethatyourfinger’scenterpointsarelocatedatthemiddleofthescanner.Adjustthepositionofyourfingerprintasyouseeitonscreen.
Thescannerisnotcleanedoritisscratched:Checkthequalityofthescanner.Ifthescannerisdirty,pleasecleanitwithamicrofibercloth.Ifitisscratched,contactyourlocalresellerforareplacement.
Didanythinghappentoyourfingerlately?Makesurethatthefingerisnotinjured,cutor bruised which could cause it difficulty to read. The algorithm reads the minutiaepointsofyourfingerprint,themoreitcanread,thebettertheresult.
TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenblinkinglightisindicatingthattheterminalisunderitsstandbymode.Redblinkinglightmaysignalproblemintheterminal.Contactyourresellerforconsultation.
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“DuplicateFinger”AppearsFingerTecterminalsareintelligent.Itwillnotacceptthesamefingerprinttwiceintoitssystem.Ifyouhaveregisteredafingerintotheterminal,thesystemwouldprompt“duplicatefinger”whenyoutrytoenrollthatfingerforanothertime.Chooseadif-ferentfingertoproceed.
RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem
Haveyouregisteredthecardtotheterminal?Thecardmustberegisteredtotheterminalbeforeitcanreadtheinformationinthecard.Refertochapter�Userforcardenrolment.
Have you assigned the user ID to the verification group that supports RFIDcard?WithoutsettingtheterminaltoshowthatyouareunderagroupthatsupportsRFIDcard,theterminalwouldn’treadyourcard.
NoSoundAfewthingscouldcausethisproblem:
TheterminalvoicemodeissilentPerhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter5SystemunderVoicetorectify.
SpeakerisdamagedOnceyouhaverectifiedthevoicemode,iftheproblempersists,proceedtotestthevoice.GotoChapter8todothetest.Ifnovoiceisbeingemitted,contactyourlocalresellerforsupport.
Formoretroubleshooting,gotouser.fingertec.com
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