Being a Credible Business Partner
CH2M Global Project Operations Group
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Agenda
• Safety Moment
• Corporate Overview
• Background
• Global Project Operations
– Global Mobility
– Global Project Support
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Safety moment
Road traffic injuries: the facts
1.24 millionRoad traffic deaths occur every year
3 out of 4Of all road traffic deaths are among
pedestrians, cyclists, and motorcyclists
50%Road deaths are among men
#1Cause of death among those aged 15—29
Nearly 3,400 people die on the world's roads every day. Tens of millions of people are injured or disabled every year. Children, pedestrians, cyclists and older people are among the most vulnerable of road users. Prevent road traffic injuries and promote good practices by wearing your seat-belt, don’t drink and drive, don’t speed, and be visible in traffic.
World Health Organization
Turning challenge into opportunity
Corporate overview
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A promise to our clients
At CH2M, everything starts with building relationships of trust and confidence, and with complete commitment to our clients.
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Company facts
24,000Employees worldwide
$5.4Billion in revenue
50+Countries we
work in
8Years on world’s
most ethical companies list
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The way we do business
At CH2M, everything starts with building relationships of trust and with complete commitment to our clients. We aim to bring integrated solutions and future thinking wherever we work.
Safety
Our goal: Zero safety incidents, injuries and environmental impacts.
Ethics
We are committed to acting with integrity and faithfulness in everything we do, every day.
Sustainability
Meeting the infrastructure and natural resource needs of a growing world while balancing environmental, social and economic priorities.
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What we do
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Side-by-side, we help solve our clients’ biggest challenges
We begin by listening, by truly knowing our clients and their goals. We take their needs and challenges and make them our own. We anticipate obstacles and spot new opportunities. Above all, we focus all our knowledge, skill, and creativity on what our clients need to achieve — big or small, complex or straightforward — and help them find a way to get it done.
Governments Cities
Transportation WaterNuclear Energy
Industry Environment
We take pride in the projects we deliver with our clients, but we never forget what our work is really about: clean water to drink, affordable energy, sustainable cities for families now and in the future, more closely connected communities and so much more.
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We provide a broad array of services to clients in government and industry around the world
• Delivering safe, innovative approaches to managing high-risk, technically complex projects
• Providing comprehensive solutions across the energy value chain to develop and deliver the world’s energy resources
• Supporting decisions at every point in the water cycle to help clients balance economic, social and environmental needs
• Protecting public health, preserving the environment, restoring natural resources, and advancing safety and security
• Moving people and goods, connecting communities, and advancing global commerce through efficient and effective systems and facilities
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Case studies
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London, United Kingdom
Crossrail
• 10 percent capacity increase of London’s rail-based transport network
• More than 10,000 workers will be employed at more than 40 worksites throughout the course of the project
• An estimated £42 billion pounds will benefit the UK economy
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“Crossrail is a renewal for London, a new set of heart and lungs for the City. Few people have yet to gauge just what a difference it’s going to make...”
John PeltonCH2M’s Strategic Projects Director for Crossrail and Director of the Programme Partner Transcend
Dramatically reducing journey times and adding an additional 10 percent rail-based capacity to London's transport network
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Abu Dhabi, United Arab Emirates
Al Hosn Gas Shah Gas Development
Click here for more information
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“In the Middle East, developing strong client relationships is critical to success. So when Al Hosn Gas’ venture partner on the Shah Gas Development unexpectedly withdrew during the project, we stepped up. They knew they could count on us to support them and make sure the project was kept alive. And now, it’s completed.”
Alex ShakarchiCH2M’s Deputy Regional Manager, MENAI; VP Outside Sales, Oil, Gas & Chemicals
• Processing one billion cubic feet of sour natural gas per day--enough to fill about 10 huge blimps--and turning that into 500 million cubic feet per day of safe natural gas and generating 10,000 tons of sulfur
• 40,000 staff and workers at peak
• 50 million hours worked with no injuries!
• The end result is more affordable electricity for the UAE that helps drive a stronger economy
Developing dangerous and difficult sour natural gas for a rapidly growing economy and population through a strong and lasting partnership
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Centennial, Colorado, United States
City of Centennial
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“The City of Centennial’s evolving public-private partnership with CH2M continues to improve the quality of services provided to our residents. Together we have found ways to save money, streamline processes and develop innovative ideas…”
John DanielsonCity Manager
• An award-winning partnership, recognized by APWA, ITE and NCPPP, delivering public works, code compliance and facilities/parks/fleet maintenance services
• Most-recent public works survey indicated 79% rate services as good or excellent
• CH2M brings leading-edge technology and innovation to ensure the community gets exactly what they need, when they need it
• 106,000 people are better connected to their city government and able to voice concerns 24/7 to the citizen response center
A collaborative partnership, working together to provide efficient and innovative services to the community
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Washington, D.C., United States
Anacostia Waterfront Initiative
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“More than anything, community and stakeholder involvement has been a key component of the initiative. Especially the highly-engaged collaboration between federal and District of Columbia government agencies working to bring this complex and intricate vision to life.”
Kathleen LinehanPrincipal in Charge
• Integrating multiple transportation, land use and land development initiatives and bolstering neighborhood livability in the nation’s capital
• Unprecedented partnership among 19 federal and District of Columbia government agencies
• More than 50,000 District residents live within a 10-minute walk from the Anacostia River
Revitalizing river waterfront and urban neighborhoods in a nation’s capital
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Shendra-Bidkin, India
Shendra-Bidkin Industrial Area Smart City
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“CH2M was really able to bring our full depth of technical experience to the program, drawing from our local and global experts to develop game-changing processes and systems to handle this complex project together with the client.”
Avinash PatwardhanCH2M Global Technology Director and Senior Technology Fellow
• The largest infrastructure program in India’s history
• 333,000 jobs to be created
• Situated along the historic Silk Road, one of antiquity’s most important routes for international trade
Promising India’s residents new pathways to economic vitality and vibrant urban living, with creative reconnection to its golden past
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Gdansk, Poland
Deepwater Container Terminal 2 Expansion
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“Construction of Terminal Two is of strategic importance to us, and we decided to entrust the Contract Engineer’s role to CH2M thanks to their strong, global experience in maritime ports infrastructure. They provided a great team with both local and international experience who are working closely with the DCT team, providing us with high-quality deliverables, timely communication as well as expert advice. I’m glad we made this choice.”
Maciek KwiatkowskiCEO, DCT Gdańsk
• EUR€90 million (USD$97 million) project aimed at expanding the existing, largest and fastest growing deepwater container terminal in Poland – DCTGdansk
• The new terminal will increase DCT Gdansk’s handling capacity by 1.5 million TEU (twenty-foot equivalent unit), doubling its current capacity to 3 million TEU
• Only deepwater container terminal in the Baltic Sea able to serve the biggest container ships in the world
Maintaining DCT Gdansk's competitive advantage and supporting a growing economy
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Down to Business
Global Project Operations
Global Project Support and Global Mobility
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Overview
OneHR’s Global Project Operations Group was established as a trusted
partner to the firm’s business development, operations and project
leadership teams. It is designed to provide specialized services in three
distinct areas:
Global Project Support
Global Mobility
Domestic Mobility
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Centralization of these services leads to enhanced strategic global business support.
Mitigate risk associated with having an internationally mobile work force
Propose cost savings and value-add solutions to help win and deliver work
throughout the world
Enhance staging and planning efforts for intelligent staffing and deployment
execution
Reduce the risk of not delivering on as-sold project gross margin
Provide subject matter expertise for all mobility related needs, including expatriate
assignment administration, immigration, tax, relocation and local labor law
Offer a highly optimized HR platform of systems, processes and tools for global and
domestic mobility.
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Global Project Support and Global Mobility assist in several areas of subject matter expertise
HR bid and
proposal
support
On the ground
project start-up
support
Expatriate
Administration
US & UK
Immigration
UK Right to
Work
US Temporary
Duty
Assignment
Cost EstimatesVendor
Management
Recovery of
Payment
Intra/Inter
region
relocation
Risk
Assessment &
Staff Planning
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Director, Global Project Operations
David Crosby
Global Project
Support
GPS Manager-Environment &
Nuclear; I&UE
Global Mobility
Team SupervisorSr. Mobility Advisor
March 20, 2015
TDA Consultant
Global Mobility
GPS Manager-Oil,
Gas & Chemicals
GPS Team Supervisor
GPS Manager-Water &
Transportation
TDA Consultant
Immigration/
Reporting
Relocation
Expat ConsultantTerms and Conditions
Consultant
Technology
Expat Consultant
Expat Consultant
Expat Consultant
Organization
24 Presentation Title
Global Mobility(GM)
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Global Mobility Mission
To maximize business and project results through strategic, compliant, and
effective full-service deployment of employees internationally.
• Aligned with policy supporting our business strategyStrategic
• Within Legal (tax, immigration) and Policy requirementsCompliant
• Employees receive the care and support neededEffective
• Global services and support via Global Mobility, HR Delivery, global vendorsFull Service
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Global Mobility Mission and Deliverables
OneHR Global MobilityCore Deliverables
Expert counsel, guidance, and solutions in the areas of immigration, tax, relocation, and local labor law including engaging third party providers
Assignment cost estimates to support proposal efforts and project accounting accrual needs
Terms and conditions, and the support infrastructure for creating assignments to new countries
Assignment agreements aligned with policy, applying consistent variables that properly balance the needs of the employees and the needs of the project and the firm
Expert Counsel and guidance in all elements of global mobility policy, authorized allowances, reimbursable expenses, benefits, and associated incentives to set Assignee's expectations
Ongoing formal and informal assessments of the satisfaction of expatriates with services and support
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Proposal
• Assess project requirements• Develop Project terms and conditions• Develop Cost Estimates• Determine new entry requirements, if required
Pre-Mobilization
• Confirm package and duration• Brief employee and confirm acceptance• Create specific cost estimates
Prepare assignment letter/contract•Brief employee on mobility policy and process
Initiate Immigration
Mobilization
• Obtain Visa • Initiate and deliver services (moving, health, tax, security, etc.)• Benefits enrollment•Request Certificates of Coverage• Calculate and initiate pay elements • Update employee records• Monitor and confirm time to boots on the ground
Assignment
• Annual Medical• Audit and process mobility payments• Coordinate vendor payments• ISOS Cases • Ongoing check-ins•Annual compensation process• Tax equalization process (compliance and payments)• Monitor expiration dates
Demobilization
• Determine end of assignment treatment• Brief employee on repatriation approach• Discontinue services and global benefits• Cancel Certificate of Coverage• Employee Records Update• Process Gratuity
Trailing Liability
• Tax support and follow
• Tax Equalization
• Final Reconciliation
International Assignment Lifecycle
Ongoing
Manage and report on
mobility data
Respond to employee
questions and issues
Respond to project/HR/business questions
and issues
Policy governance
and exception management
Vendor management
Program development
and benchmarking
Expatriate Administration
28 Presentation Title
Global Project Support(GPS)
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Enable project delivery as a single HR point of coordination from Pre-bid
to Start-up to ensure optimal coordination of people and resources on
major global projects and programs.
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Early Engagement
Core Deliverables
Expected Outcomes
OneHR GPS Mission
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OneHR GPSCore Deliverables
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Deployment Execution Planning (DEP) & Implementation
Strategic Staff Planning & Implementation
Create best practice systems, processes and tools
GPS Client Services
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Staffing Plan Development
Review RFP for any identified positions and
requirements
Key vs. Non-Key
Expat vs. Local
Internal vs. External
Penalties
Staffing Contacts
Market staff manager
Key discipline leaders
TADC
Create Staff Plan
Identify Candidates
Selection
Offer
Mobilization Tracking
Recommended for 5+ expatriates
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Identify responsible
parties for each task
HR Project Management
Own, update and utilize
for internal HR & other
GES meetings
Develop and analyze
DEP risk table for
staffing and deployment
Deployment Execution Plan Development
33 Presentation Title
Areas of Risk
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Potential risks
Is the project in a “territory” or similar location (e.g. Guam; Jersey;
Greenland; etc.)?
Does this location have an active payroll?
Is this a Nuclear project or are any potential employees coming from the
Nuclear Market?
Can the host entity sponsor foreign workers?
Is there a local HR presence?
Does this project require the use of expatriates; TDAs or other non locals
and has CH ever provided this type of labor to this project location/area
in the past?
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Will “Craft Labor” be used?
Are there Unions or Work Councils?
Is this a Joint Venture or similar?
Is the project in an approved location in accordance with Policy 501?
Is the project considered “FED” (project falls under a US Gov’t or “like”
client)?
Potential risks
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International Working Group and New Country Entry
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International Federal Working Group (IFWG)
• Was formed to support CH2M international federal programs in researching country requirements and providing the results to program teams.
• Experts from tax, treasury, legal, finance, audit, accounting, contracts, subcontracts, compliance, HR, security, insurance.
• Core members will reach out to other groups as required.
• Initiative is designed to proactively help the programs receive knowledgeable consolidated answers (in a timely fashion), reducing the unknown margins impacts and to ensure that management as well as the programs are clear about risks and requirements related to country specific performance.
New Country Entry
DepartmentLegal
ConsiderationsEntity timelines will differ
from country to country. It is important to engage with
the legal department as soon as possible to understand if entity
registration is required. If so we must then
understand the business registration requirements, set-up time, set-up cost, close-out costs for the
entity.
Timeline Anywhere from 2 weeks to
1 year depending on the country.
DepartmentTreasury
ConsiderationsThe process for opening a bank account, if required, cannot be started until an
entity is established. Requirements differ from
country to country and thus so do the timelines.
Contact treasury as soon as possible to identify a
suitable local bank and understand the timeline
and requirements such as set-up, deposit, minimum
balance, etc.
Timeline90+ days to open from the
day the entity is set up.
DepartmentHR
ConsiderationsThe total timeline to get set up and mobilized will
vary greatly depending on the host country, our current presence, the
scope of work, and duration of the project. Engage GPS as early as
possible in the go/-no-go decision to start identifying
the potential roadblocks early and to coordinate
efforts within the business to mitigate risk.
TimelineVaries depending on
multiple factors.
\
DepartmentHR/BG Staff Manager
ConsiderationsIdentify the staff mix; local
hires, other country nationals, and expats. Each employee type will have an
impact on the entity set-up, payroll, immigration, cost, taxes, and support.
TimelineVaries depending on local
market, staff mix, and availability.
Entity
DepartmentPayroll
ConsiderationsEngage Global Corporate
Payroll to assess and make recommendations for payroll options in the
project country. Options to consider include setting up
payroll internally versus using a third party
provider. The business must also understand any
payroll and wage requirements based on
local labor law.
Timeline60-90 days from the day
the bank account is set up.
Bank Account Payroll Staffing Mobilization
ConsiderationsPolicy 501 Country
Approval is required before operations can be performed in any country. Appropriate due diligence
must be exercised to assess risk in several areas, including but not limited to
tax, entity and licensing, delivery, insurance,
security, finance, HR, corruption, and regulatory issues. Levels of approval will vary based on scope, duration, frequency, and
depending on time from due
diligence team.
501 Approval
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Thank you
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