BECOMING A SUCCESSFUL CHAPTER OFFICER
Click icon to add picture• COOPERATION• COMMUNICATION• CONFLICT
RESOLUTION
3 KEYS TO SUCCESS (THE 3 C’S)
COOPERATION
A good officer is
willing to set aside his
or her own desires for
the benefit of the
school as a whole.
IT’S ABOUT THE CHAPTER…
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• Every role is important! • Take pride in your position-
know what your
responsibilities are• No one office is higher than
another- you are all equal
KNOW YOUR ROLE!
Click icon to add pictureIf you work
together as one
unit, any goal is
achievable!!
ALL FOR ONE, ONE FOR ALL!
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• It’s very important that each
team member is respected for
who they are and what they
bring to the team• Different is good- embrace it!!!• Remember the golden rule-
treat others the way that you
want to be treated!
R-E-S-P-E-C-T…
• Trust and believe in each
other!• Be reliable yourself!• Hold yourself and each
other accountable!
SUPPORT EACH OTHER!!
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COMMUNICATION
Click icon to add pictureFace to face
conversations are a
key element to good
communication!
PERSONAL CONTACT IS IMPORTANT!!
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• Be courteous and
respectful to each other!• Stay positive, even when
speaking about negative
subjects• Tell the truth!
THE GOLDEN RULE…(AGAIN)
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• Be willing to compromise!• Agree to disagree-everyone’s
opinion matters!• No matter how far apart two
sides are, there is always
middle ground!
GET A LITTLE, GIVE A LITTLE…
Click icon to add pictureA good conversation is
interesting and new. Try to
have something different to
talk about, not that same
old story you’ve told a
thousand times!
LEAVE THEM WANTING MORE…
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• Don’t just wait for your turn to
speak… Stay engaged in the
conversation• Pay attention!!!• Try to ask a question or two. It
helps turn the conversation in
the direction you want it to go!
REALLY LISTEN!!
CONFLICT RESOLUTION
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• Emotions can run high in a
disagreement… stay neutral!• Anger doesn’t help prove a point…
cooler heads prevail!
THE SWISS ARE ON TO SOMETHING…
Click icon to add pictureThe first step to fixing a
problem is to admit that
there is a problem. Work
with your team to find a
solution that is beneficial to
everyone involved!
THE ELEPHANT IN THE ROOM
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• Focus on the issue at
hand, not the person you
may be disagreeing with.• Remain respectful of the
person and their
opinion… insults don’t
help!!
EYES ON THE PRIZE…
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• Keep an open mind. The
other person thinks
they’re right, too.• An agreement can be
reached if both sides are
willing to work together!
COMPROMISE!!
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• If an agreement can’t be reached at
that moment, let it go for now. Come
back to it when the situation calms
down.• Don’t fan the flames. Keep your cool!
PATIENCE IS A VIRTUE!!!
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Open-Observation “I notice…”
The-Thought “I think…”
Front-Feelings “I feel…”
Door-Do “I hope…”
OPEN THE FRONT DOOR!!
Just being here shows your dedication to your school and your team. Keep up the good work!!!
YOU CAN DO IT!!!
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