An Introduction to BABOK® Version 2
WCBA San Diego
Kevin Brennan, CBAP, PMP
VP, Body of Knowledge, [email protected]
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Who We Are
To develop and maintain standards for the practice of business analysis and for the certification of its practitioners
The IIBA is an international non-profit professional association for business analysis professionals.
To be the world's leading association for Business Analysis professionalsVision
Mission
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IIBA Goals
Create and develop awareness and recognition of the value and contribution of the role of the Business Analysis Professional
Define the Business Analysis Body of Knowledge®
Publicly recognize qualified practitioners through an internationally acknowledged certification program
Provide a forum for knowledge sharing
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What is business analysis?
Business analysis is: Understanding how an organization works
Why does the organization exist?
What are its goals and objectives?
How does it accomplish those objectives?
How does it need to change to better accomplish those objectives or to meet new challenges?
It is about defining the scope of solutions to business problems
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The Guide to the Business Analysis Body of KnowledgeTM
Identifies currently accepted practices
Recognizes business analysis is not synonymous with software requirements
Defined and enhanced by the professionals who apply it
Captures the sum of the knowledge required for the practice of business analysis as a profession
It is NOT a methodology nor does it prescribe or favor a methodology
It is NOT a “how to” business analysis instruction manual
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Underlying Competencies
BABOK™ v2 Knowledge Areas
Enterprise Analysis
Business Analysis Planning and Monitoring
Elicitation
Requirements Management and Communication
Requirements Analysis
Solution Assessment and
Validation
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The BABOK is structured to reflect what business analysts really do
Tasks are applicable to all business analysis efforts Represent “necessary” components of business analysis
Should be done in some form
Consistently defined inputs and outputs A task produces a specific output or set of outputs, or accomplishes a
goal
Tasks “own” their outputs and may be executed many times in a project
Techniques cover different methodologies or approaches BPM, Agile, Iterative, waterfall etc.
Usage depends on the purpose behind a business analysis effort
Understand when techniques are appropriate6
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Business Analysis Planning and Monitoring
Purpose Specify how the the business analysis tasks will be performed
Identify the deliverables to be produced
Describe how changes will be controlled & managed
Value Specifies tools, resources & contributors & ensures availability
Allows for monitoring & addressing of requirements challenges
Coordinates with other project work
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Change Control Systems
Communication Needs and Media Analysis
Metrics and Reporting
Personas and User Profiles
Retrospectives
Traceability
Determines how business analysts determine the work required
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Techniques
Business Analysis Planningand Monitoring
Conduct Stake-holder Analysis
Organizational Standards
Enterprise Analysis
Plan BA Activities
Plan RM ProcessPlan BA
CommunicationMonitor BA
Performance
Actual Progress
Plan BA Approach
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Requirements Management & Communication
Purpose Communicate the outcome
Present & communicate requirements to all stakeholders & implementers of the project
Bring the group to consensus & gets approval Identify and manage change
Value Presents the requirements in a format & structure that is
appropriate for its intended audience
Brings the various stakeholders to a common understanding
Formalizes agreement
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Ensure that all your stakeholders have a shared understanding of what the solution will do
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Techniques Change Control System
Configuration Management System
Communication Techniques
Issue and Defect Reporting
Scope Definition
Structured Walkthrough
Requirements Managementand Communication
Manage Solution & Requirements
Scope
Enterprise Analysis
Manage Requirements
Traceability
Communicate Requirements
Prepare Requirements
Package
Maintain Requirements
for Reuse
Requirements Analysis
Business Analysis
Planning and Management
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Enterprise Analysis
Purpose Understand the Big Picture
Capture the view of the business to provide context
Define the business goals that a solution must be able to meet
Integrate requirements into the larger business architecture
Support initiatives & long-term planning
Includes strategic planning, business case development, cost/benefit analysis, feasibility studies
Value Provides a context / foundation on which to evaluate all future
issues & challenges
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Defining the solution scope correctly is a key business analysis skill
Decision Analysis
Environmental Assessment
Financial Analysis
Goal Analysis
Scope Definition
Elicitation Techniques
Requirements Analysis Techniques
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Techniques
Enterprise AnalysisIdentify Business
Need
Business Architecture
Determine Solution Approach
Develop Business Case
Define Solution Scope
Business Strategy
Business Analysis
Planning and Monitoring
Perform Gap Analysis
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Elicitation
Purpose Elicit requirements from various stakeholder groups
Identify the tasks, knowledge & techniques for capturing the requirements
Value Describes the various techniques used to elicit requirements, for example:
Requirements Workshop Interview Survey Prototyping Focus Group
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Elicitation
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ElicitationDocument Elicitation
Results
Requirements Analysis
Prepare for Elicitation
Conduct Elicitation
Confirm Elicitation
Results
Business Analysis
Planning and Monitoring
Enterprise Analysis
Techniques Brainstorming
Document Analysis
Focus Group
Interface Analysis
Interview
Observation
Prototyping
Requirements Workshop
Reverse Engineering
Survey
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Requirements Analysis
Purpose Analyze the data
Define the methods, tools & techniques used to structure the raw data collected during requirements gathering
Identify gaps in the information Define the capabilities of the solution
Value Transforms the business need into clearly described capabilities Provides the foundation for selecting the best alternative
among the solution options
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A simpler structure that isn’t limited to software
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Techniques Process Models
Data Models
Motivational Models
Scenarios and Use Cases
Reporting and Metrics
State Models and Events
Nonfunctional Requirements
Usability
Requirements Analysis
Organize Requirements
Enterprise Analysis
Prioritize Requirements
Determine Assumptions &
Constraints
Specify & Model Requirements
Verify Requirements
Elicitation
Validate Requirements
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Solution Assessment & Validation
Purpose Ensure the best solution is chosen
Ensure the solution meets the stakeholder objectives
Ensure that the solution can be implemented
Guide verification of the solution
Identify solution components (people, process, technology)
Value BAs work with the other project team members (e.g.,
developers, clients) to produce the solution design Identifies the approach to evaluating alternative solutions Collaborate with the solution delivery team to assess tradeoffs
and options
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Validate proposed and implemented solutions against business needs
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Techniques Traceability Matrix
Change Control System
User Acceptance Testing
Cost/Benefit Analysis
Coverage Matrix
Environmental Assessment
Financial Analysis
Issue and Defect Reporting
Solution Assessmentand Validation
Assess Requirements
Coverage
Solution Design
Enterprise Analysis
Allocate Requirements
Validate Solution
Determine Organizational
Readiness
Evaluate Solution
Requirements Analysis
Business Architecture
Solution
Define Transition Requirements
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Underlying Competencies describe the skills, knowledge and abilities that support business analysis
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Analytical Thinking and
Problem Solving
Decision Analysis
Learning
Problem Solving
Systems Thinking
Behavioral Characteristics
Ethics
Personal Organization
Trustworthiness
Business Knowledge
Business Principles and
Practices
Industry Knowledge
Organization Knowledge
Solution Knowledge
Communication Skills
Oral Communications
Teaching
Written Communications
Interaction Skills
Facilitation and Negotiation
Leadership and Influencing
Teamwork
Software Applications
General Purpose Applications
Specialized Applications
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Each KA has a clear purpose and contribution to the whole
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Problem and Solution Definition
Stakeholder Interaction
Underlying Competencies
•! Enterprise Analysis •! Requirements Analysis •! Solution Assessment and Validation
•! Business Analysis Planning and Monitoring
•! Elicitation •! Requirements Management and
Communication
•! Analytical Thinking and Problem Solving •! Behavioral Characteristics •! Business Knowledge •! Communication Skills •! Interaction Skills •! Software Applications
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The Future of the Business Analyst
Increasingly recognized as critical to the growth of businesses Intelligent Enterprise called 2007 “the year of the business
analyst”
Major companies starting to recognize the value of the CBAP
Business analysis is not just a stepping stone BAs are moving into business architecture and strategic roles
Decentralized and dispersed businesses need more and better BAs
New technology (BPMS, BRMS, BI) is moving power into the hands of the business analyst
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What’s the plan?
Public, practitioner, and expert reviews are complete
IIBA is in discussions with potential publishers
Revision and editing will begin once a publisher is selected
BABOK v2 will be released in late 2008 PDF free to IIBA members, with a discount on the print edition
Working groups for specialized areas of interest will launch later this year Volunteer opportunities will be posted this summer
Future editions will come out roughly every five years Work on v3 begins in 2011
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For more information...
Visit our website at www.theiiba.org Sign up for a membership while you’re there
For general information email [email protected]
I can be contacted at [email protected]
The IIBA Senior Leadership Blog is at blog.theiiba.org: check there for news, events, and volunteer opportunities
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