Review of Module Overview
Workshop 3Communication Skills and Interpersonal
Behaviour
Workshop 2Time and Project
Management
Workshop 4Team
Working
Workshop 1The
Commission Module
overview Business Analysis
Workshop 5Report Writing
Presentation Skills
Workshop 6 (10% of final mark)
Team Presentations on Workshops 1 – 5
CommunicationsProject Management
Business Analysis
Workshop 9Customer
Relationship ManagementPreparation for Board
Paper
Workshop 7 Preparation
for Charitable ActivityPAVE
fundraising activity
Workshop 8 (20% of final
mark)Observed Charitable
Activity
Video Blog (30% of final
mark) 10 minutes – reflections on module and
learning
Workshop 10(40% of final mark –
30% group 10% individual)
Team Presentations to Client Board
Based on Board Paper
Board Paper to be
submitted
750 words
Readings for each workshop
Assessable content
Managing your time
In an organisational setting, what does it mean to ‘manage your time’?
Is it just about not being late?
What are the benefits of good time management?
How do you currently manage your time?
What techniques do you currently use?
Do they work?
Discuss in pairs
5 Minutes then share with group
But first … Eat that frog.
Tell me one thing you have been putting off doing ….
Now watch this:
www.youtube.com/watch?v=0W7GB5Fh2XM
[also available on the OLE]
Some Benefits
Reduced stress
Sleeping better
Gaining control and building confidence
Sense of achievement
Increased productivity
Avoid missing deadlines/making mistakes
Theories of Time Management
Parkinson’s Law – work expands to fill the time available to complete it in
Murphy’s Law – Everything takes longer than you expect it to
Illich’s Law – After a certain number of hours at work, efficiency decreases and concentration becomes more difficult
Carlson’s Law – Working continuously on a task takes less time than working on it over several sessions
Fraisse’s Law – time passes more quickly when you are enjoying yourself
Pareto’s Law – 20% of our efforts produce 80% of our achievements
Interruptions
What kind of interruptions do you receive on a regular basis?
What might be added to that when you think of the world of work
Dealing with interruptions
Ask yourself – is this interruption more important than the work I’m doing?
Keep interruptions short ‘what do you want? When do you want it?
Keep a to-do list
Keep a log of who interrupts you – does a pattern emerge?
Learn to deal with ‘have you got a minute?’
Go to them, then you can control when you leave
Learn to say no
Block out time to go somewhere quiet
Turn off phone, email
Urgent v Important
Important
- Relates to your mission role and goals
- You decide the direction to proceed
Urgent
- That which is pressing upon you
- That which is given a sense of urgency
- Something you must act upon
- It wont go away
© 4
Sig
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earn
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and
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Not
Im
port
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Im
port
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Urgent Not Urgent
Crises Pressing deadlinesLast minute prepRework
Planning Monitoring & reviewingTraining & coachingSelf developmentJob reviews and 1:1sRest and recreation
Many emailsPhone callsSome meetingsDelegatable jobs
Trivial easy tasksSome mail & phone callsTime wasting distractionsInternet surfing/reading
Adapted from Steven Covey
Not
Im
port
ant
Im
port
ant
Urgent Not Urgent
Crises Pressing deadlinesLast minute prep
Planning Monitoring & reviewingTraining & coachingSelf developmentJob reviews and 1:1sRest and recreation
Many emailsPhone callsSome meetingsDelegatable jobs
Trivial easy tasksSome mail & phone callsTime wasting distractionsInternet surfing/reading
Adapted from Steven Covey
ABC – it’s easy as 123
Take 15 minutes planning at the start of each day
Create your to-do list
A – has to be done today
B - Can be done in the next 2 days
C – Less urgent or ongoing
Only keep A activities on your desk
Prioritise tasks in line with time slots available between meetings
A Project
A Project is…
a temporary activity undertaken to create or provide a unique product or service within a set timeframe
A Project must have…
a start, a middle, an end, and an objective
Examples of Projects range from…
designing a bicycle, to setting up a new department, to putting a man on the moon
A project life cycle
INITIATION
PLANNING
EXECUTION
CLOSURE
Project Definition
Detailed Planning
Monitoring and Contol
Project Review
1
2
3
4
Phases, tasks and activities
Decorating the bedroom
Phase 1 - Planning
Task 1: Deciding on the colour
Activity 1: Pick up swatches of colour from B & Q
Activity 2: Agree on colour of walls
Activity 3 Agree on colour of ceiling
Task 2: Measuring up
Activity 1: Measure wall area
Activity 2: Measure floor area
Activity 3: Measure wooden area
Developing a critical path
A critical path is:
The route a project takes from start to finish when taking into account all the Phases and tasks that need to be achieved along the way
NB some tasks can be undertaken in parallel others must be in sequential order
Critical Path Exercise
You have decided to arrange a dinner party. There will be 6 guests and it will take place in two weeks time.
Design the critical path for this project, starting from now right through to when you will say goodbye to your guests after the party.
What tasks can be undertaken in parallel?
What tasks must be sequential?
What are your critical milestone moments to ensure that all is on track?
A Critical Path for the module
Design a critical path for the module, based on the challenges you have received.
What order will you be doing them? Which ones will be most time consuming?
Which challenges will require the input from the relevant workshop. Can these be started prior to the workshop?
How will you be sure that you will achieve them in line with the timeframes allowed?
This critical path will form part of the presentation during workshop 6