www.isemag.com
Attendee Announcements✓ Seminar Raffle – Be sure to drop your raffle ticket in the drum at today’s Keynote located in the Mile
High Ballroom. You have a chance to win a $250 American Express Gift Card. One winner will be drawn at the
Opening Keynote and the Tech Talks Keynote. You must be present to win.
✓ Seminar Evaluations – All attendees will be receiving an email with regards to the seminar and we
encourage you to respond to the surveys. The survey results will be compiled by ISE EXPO team members,
summarized, and will be shared with the seminar speakers. The seminar feedback is an important aspect of
continually improving ISE EXPO.
✓ Seminar Certificates – Attendees will be able to log into the Attendee Resource Center (ARC) using their
first name, last name, and their Badge ID (this number will appear on the badge and also on any registration
confirmations) to view/print their seminar certificates. If a certificate is needed on-site, the attendee may visit
the ISE EXPO registration counter between the hours of 1 PM – 3 PM August 15 & August 16 and ask for a
certificate to be printed. Attendees will be able to access the ARC website up to 2 – 3 months after the event to
print CEC certificates.
✓ Subscribe – ISE magazine is the most trusted educational and solutions resource for 21,000 professionals
across the ICT industry. Each month, ISE delivers 20+ educational articles and showcases leading technology
solutions in an approachable and interesting format, available in both print and digital. Visit
http://www.isemag.com/subscriptions/ to begin or renew your subscription.
KGPCo – Lab as a Service
O V E R V I E W
Presented To: ISE Expo 2018
August 15, 2018
G E T T I N G T O T H E “ E A S Y ” B U T T O N
S u p p l y C h a i n R o l e i n N F V S o l u t i o n I n t e g r a t i o n
Presented By: Joe BaeumelVP – Business Development and Partner Strategy @ KGPCo
Who We Are
KGPCo 2018 | Confidential 3
Trus ted So lu t ions fo r Your Ne twork
Snapshot: 40+ years | 2700 employees | $2.7B+ revenue | Rapid YoY Growth
Accomplishments: TL 9000 | multiple customer awards | 2000+ customers
What we do: Cloud | Supply Chain | Distribution | Network Services | Systems Integration
Customers: Tier 1, 2, 3 Service Providers & MSO | Network ecosystem community
Technology transformation: Virtualization | IoT | Advanced Edge Technology | 5G
An Industry at a Crossroads: The Perfect Storm
KGPCo 2018 | Confidential 4
Service Providers are at a crossroads:
• Relentless bandwidth demand driven by new service & business models designed to
harness the “Virtual, Always-on, Instant Access Experience”.
• Emerging Architectures & Technologies are changing new service deployment
velocity, competitor ease-of-entry and service provider economics.
• A new competitive landscape is challenging the status quo.
A new ecosystem is needed:
• One that merges traditional with new solution component vendors, data center
suppliers, and services.
• Traditional & new services must be leveraged and scaled to meet a solutions
oriented model at internet speed.
• Methods of procedure must be modified, automated and made more efficient along
with new virtualized infrastructure & application solutions.
• The new vehicle for delivering services on “white box” platforms with a mix of open
source and application-specific operating environments with multiple VNF(s) –
requires a solutions approach.
The lack of Telecommunications experience:
• Traditional platform providers may not have the Telco experience service orientation
or solutions-focus to assemble these multi-vendor solutions at scale.
A new opportunity:
• A new opportunity emerges for a new category of Solution Integrator to accelerate
the delivery of these open & independently verified solutions at scale and speed.
NFV / SDN?
5G?
IoT?
Cloud?
Convergence impacts your Solutions
KGPCo 2018 | Confidential 5
Embracing
DevOps
and agile approaches to facilitate
digitalization and network
visualization
achieve an outcome-based
approach to delivering business
value
Integrating
Service Delivery
mechanisms through Network
Function Virtualization (NFV) &
Software Defined Networks (SDN)
to align with business strategies
and enhance customer
experiences
Adopting Cloud
Models
to deliver data agnostic of the
underlying IT and network
infrastructure
to improve collaboration and
more rapidly meet dynamic
market demands
Data is Fueling a Constant Cycle
KGPCo 2018 | Confidential 6
By the year 2020 – there will be 50B connected devices generating
petabytes and beyond of data. Anticipate 50% of what is generated will be
by M2M connected things
Smartphone1
30 MB /day
PC1
90 MB /day
Connected Car3
4 TB /day
Connected Plane2
40 TB /day
Connected Factory2
1PB /DAY
Time
Cloud &Data Center
Things & Devices
Network
Network
- Security -
Mobile, Emerging Applications Driving Network Traffic Growth
KGPCo 2018 | Confidential 7
As legacy networks sunset and new applications
generate additional traffic volume without matching
revenue, new practices and methodologies need to be
introduced
Data Era
Voice Era
Revenues
Traffic
Revenues and Traffic Gap WideningRevenue vs
Traffic
Growth
Virtual Reality IoT Devices
TelemedicineConnected/Autonomous Vehicles
Ultra High Throughput Ultra Low Latency Ultra High Reliability
SDN/NFV – Industry Status
KGPCo 2018 | Confidential 8
P1 : Does NFV
Work?
P2 : Does NFV
Scale?
P3: NFV Economics?
P4 : NFV
Operations?
P5 : NFV
Optimization?
Tier 2 and 3 Tier 1
Current Industry Focus
Industry Transforming Networks
KGPCo 2018 | Confidential 9
Cloud & Edge
Platforms
Small to Large Multi-
Technology
Ecosystems
Disaggregated
Networking
TOR, D-NOS,
Enterprise edge, Cell-
Site gateway
v/u CPE
Hardware & Software
Ecosystem for
Enterprise &
Residential
Internet of Things
Industrial, Telemetry,
Sensors & Gateways
SFPs / SSDs
Operationalize a
component level
procurement model
Services
Enablement
Orchestration, Joint
VNF validation /
testing, LCM
???
Tier 1
MSO Tier 2
Tier 3
CORD, NGCO, HERD, Edge, MEC
KGPCo 2018 | Confidential 10
Evolution of Network Virtualization -
Movement of OEMs to Whitebox ODMs
& a need for a common architecture
• Convergence of Multiple Networks
• Access Agnostic & Service Enabled
• Commodity Servers Interconnected by
Whitebox Switches
• Spine-Leaf Network Architecture for
efficiency
• Open and Innovative Software
Solutions
The advent of new technology
instantiations with a drive towards self
configured & self provisioned services in a
world of next gen and legacy technology
Large number of CO/MSCs
Evolved over many years
Huge source of CAPEX/OPEX
Residential Mobile Enterprise
Access / Subscribers
vOLT vSG
vCDN
vRouter
OpenStack
EPC BNG PE5G
Where is the Edge Anyway?
KGPCo 2018 | Confidential 11
Enterprise Edge Far Edge Edge
Customer Devices Customer Premise AccessTelco Real Estate –
Aggregation, Pop, MTSO, CO,
S/VHO
Core – Regional and
National DC
Millions Thousands Tens
uCPE, vRG, Asset Mgmt., Industrial ,
Healthcare , Smart cities, Public SafetyvRAN, vOLT-C/HA , Access
Switch , vCE, vWLANC, othersvEPC, vIMS, vCDN, cDVR,
vOLT, vPE, others
Core BB
Network
Cloud
Network
Cloud
Network
Cloud
Hospital /
Healthcare
Stadiums
Buildings
EnterprisesHome
Wireless
Wireline
WiFi
Where do we start?
Considerations for the Edge
KGPCo 2018 | Confidential 12
• Software Defined Infrastructure - Form
factor, Power, Cooling, Thermals – NEBS?
• Location considerations
• Right Software Platform & Technology
• Opensource?
• Network Fabric and Scale
• Distributed Cloud Management
• Infrastructure , Resource and Service
Orchestration
• Zero Touch Provisioning and Deployment
• Autonomous Operations and Management
• Applications & Partner Ecosystem
• Use Case with ROI and TCO
• Rethink Business Model and Solutions
Op
era
tio
ns
Business
Motivation for Edge Computing
KGPCo 2018 | Confidential 13
Connectivity
Network or direct
connect the devices
and things at the edge:
car, tools, gadgets,
appliances, people,
power grids, robots,
street lights, pumps,
buildings, etc.
Compute
Analyze data from the
edge to reveal new
business, engineering,
or scientific insights
Control
Configure, actuate or
orchestrate the things
and equipment at the
edge
• CSPs desire to move from Fixed Function Network
Functions on custom hardware to Virtualized Function
COTS commodity x86 Servers
• X86 technologies can process tremendous amount data
today - 200Gbps and expected to be 1Tbps
• Fast cadence of technology innovation
• The Telco Advantage
o Lower Latency and Jitter
o Ability to handle higher network traffic
o Available power and space in COs / MSCs (~5-
10KW per rack)
o Exploring what else is possible?
o Adding value adding services complement CSP
Clouds
The Technology Ecosystem is Seeking Partnerships to Deliver Value
KGPCo 2018 | Confidential 14
Simplistic NFVI Solution Delivery Relationship Process
KGPCo 2018 | Confidential 15
REQUIRED DATA/INPUT
Customers Defined: Customer, Customer Divisions/Groups,
Customer Functional & Operational Primes per Division/Group,
Customer Ship Sites, Customer Solution Sites, Metrics, SI
Portal/Interface for Inbound Status on Question or Issue, Customer
Portal/Interface for Automated Outbound Status Reporting &
Change Notification, SLAs, Road Map
Products Defined: Categories, Solutions Within Category, Solution
Build Materials & Version, Vendor Functional & Operational Primes,
Vendor Portal/Interface for Inbound Status on Question or Issue, SI
Portal/Interface for Automated Outbound Status Reporting &
Change Notification from Vendor, License(s), Documentation,
Training, New Requests, Backlog, Metrics, Build/Component
Vendor Roadmaps = Approved/Committed Releases and Versions,
Release Lifecycle and Warranty, Compatibility Matrix, Field
Monitoring/Diag., Build Compliance Data (Includes Details for All
Host Hardware Config, FRU’s Installed w/OCM Details, BSP
Software/Firmware & Version, Known Issues, Product ID/Asset Data
– CLEI), Descriptors/Config Files (data configuration files for
deployment and onboarding of VNFs)
Infrastructure Defined: Solution Evolution Plan: Labs, Lab
Locations, Lab Functional & Operational Primes – If Multiple Shifts,
& Shift Primes, Distribution Centers [DC], DC Locations, DC
Functional & Operational Primes – If Multiple Shifts, Shift Primes,
Program Management Primes, Program Management Process &
Phase Gates with Entry/Exit Criteria, CRM, Issue, Software, and
Documentation Management Tools, Test Tools and Equipment,
Training, Customer Audits, Product/Issue Review Cadence –
Cadence Function of Change Drivers & Process
Who Needs a System Integrator? – I can be the SI, right?!
KGPCo 2018 | Confidential 16
Systems
Integrat
or
I will put my
neck out there
to choke!
Network Virtualization Delivery ApproachEnd-to-End Solution Integration, Delivery and Support Program
KGPCo 2018 | Confidential 17
Design Services:Requirements & Design
Lab Engineering:Install, Integration & Documentation
Lab Validation:Test & Certify
Client Lab/ FFA Integration & Testing Support
FFA Integration & Testing Support
Production Support Dispose & Recycle
Program Management Client - FOA & FFAClient Operationalize
& Rollout
Solution Support Services Solution Life Cycle ManagementField Installation & Services
Education Services
Forward & Reverse Advanced Supply Chain Services
Denotes Cyclical Process
Uniform Approach to Accelerate Solution Deployment
KGPCo 2018 | Confidential 18
Integrated Deployment Solution
Design &
Architecture
Test &
Validation
Production
Optimization
Logistics &
Production
Delivery,
Installation
& Turn-up
Ops Support
& LCM
The Industry Requires True End-to-End Lifecycle Management
Solution Set Requires Consistent Deployment Strategies
Logistics and Field
• Forward Logistics
o Procurement / Inventory Management
• Integration, Kitting and Staging
• Field Services
KGPCo 2018 | Confidential
Material Management and Forward Logistics
KGPCo 2018 | Confidential 20
Order Management
Systems Integration
EDI, XML, Flat File
Web Portal Visibility
Significant electronic
orders/year
Customer Order
Management Team
Order Processing
Integrated Ordering
& Order Picking
Systems
RF Guided Order
Processing
Automated Material
Flow
Automated Quality
Control Systems
Fulfillment
Bulk, Storeroom,
Technician, Direct-to-
Site
Serial #, CLEI, Asset #
Capture
Value-Added Services
Transportation
Customer TMS
Integration
Shipment Tracking
International
Shipping Capability
Procurement and
Inventory
Management
Supply Planning
Order Expediting
Performance Tracking
Stocking Strategy
Lead Time
Management
Storm, Seasonal,
Disaster Plan
System Integration Needs
KGPCo 2018 | Confidential 21
E2E Integration Capabilities
• Engineering, Furnish & Install
• Design Optimization and Verification
• Assemble Wire and Test
• Bay/Cabinet pre-assembly
• Cable Assembly & Terminations
• Complete intra-bay wiring
• Configure, refurb, test, redeploy
• Power Soak/Tagging/Labelling
• System, Cabinet & Cable Test
• E2E Quality Assurance & Control
• Whole Order Staging
• Rack & Roll
Full Rack-Level Integration
• Multi-Vendor Ecosystem Management
• Kitting & Staging
• Software Imaging and Management
• Field Installation
• Turn up and Test (Green Lighting)
• Remote Smart Hands / Support
• OS/NOS Implementation and
Configuration
• Service grooming and cutover
• Light Manufacturing
• Asset decommissioning
Program Management
TL9000 Certified
Inside Plant
Data Center
Cloud Infrastructure
Primary DC Power
Optical Transport
CO / MSC / MSO
Customer Premise
Engineer, Furnish & Install (EF&I)
Outside Plant
Huts / Vaults / Cabinets
Site Prep & Placement
Fiber Locate
OSP Engineering
FTTx
Aerial / Buried
MDU
Engineering
Logistics
Field Crews
Construction
Installation &
Commissioning
Program
Management
Program Functions Access Networks
Site Development
Shelter / Ground
Tower
Maintenance
Engineering
Field Services
KGPCo 2018 | Confidential 22
Ops Support
• Call Center Support
• Reverse Logistics
• LCM
KGPCo 2018 | Confidential
Tier 1 – Tier 4 Support Services
KGPCo 2018 | Confidential 24
Program Field Support
Ticket Management
System Interface with
Customer NOC
Nationwide Field Techs
for on-premise
debugging & support
Software Issue
Resolution &
Debugging
24x7x365
T1–T4 HW/SW Remote
Support
Support Log Tracking &
Reporting for SLA
Adherence
Full Service Advance
Replacement & Reverse
Logistics
RMA and Reverse Logistics
KGPCo 2018 | Confidential 25
Return Need
Identified via Support
Team; RMA Process
Initiated
Advance
Replacement
Conducted as
Required
Device Received &
Tested By SI for Issue
Identification
Test Results
Recorded & Tracked
for Partner
Monitoring
Device Repaired,
Returned to Stock,
or Scrapped
Lifecycle Management Approach
KGPCo 2018 | Confidential 26
• Readiness Audit
• Capacity Planning
• Radio Network Design
• VNF expansion
• SDN/NFV Orchestration
• Network Monitoring
• Fault Management
• Field Support
• Root Cause Analysis
• Optimization
• Network Analysis
• Ongoing Consulting and
Support
• Interoperability Testing
• Use Case Realization
• E2E Testing
• vBBU, RRH
• COTS, Openstack
• VNF Orchestration
• Integration with SDN
Controller
• E2E System Integration
• Testing
Lifecycle Management Services
Engineering Architecture & Design Solutions
Network Design Testing E2E Implementation Production Optimization
Program Management Office (PMO) Function
Easy Button
KGPCo 2018 | Confidential
Disaggregated uCPE Model – Components and Attributes
KGPCo 2018 | Confidential 28
Key Attributes
Partnership with Intel for cutting edge technology
Facilitated discussions specific to a customers needs
Cradle to grave engagement - Concept/specification development,
prototyping, field trials, deployment, life cycle maintenance.
Ownership of the performance, quality and delivery of the
solution.
Manages the risk involved with off-shore suppliers on behalf of
the Service Provider when it comes to quality, delivery &
production schedules.
Born of a carrier, Partner should understand carriers 99.999
reliability standards
Expertise, resources and relationships from years of experience
serving the top telecommunications providers
Intel Skylake /
Denverton Chip
SSD Drives
Memory
SFP Optics
Cables
Enclosure
Packaging
uCPE
What goes into a uCPE Program anyway??
KGPCo 2018 | Confidential 29
29
Logistics and Inventory Management
Refurbishment and Manufacturing Services
Global Warranty Coverage
Configure-to-Order (CTO) Services
29
Lab as a Service (LaaS)
• Global Drop Shipping
• Just-In-Time Delivery Tracking (JIT)
• Stocking our barebone servers to reduce lead
time
• Real-Time Inventory Status Tracking
• Revision Control
• KGP And Client Part Number Control
• Serial Number Component Tracking
Warehouse Consignment Inventory
• Web Enabled Access To System Status And Inventory• RMA
• Product scrapping, testing and restoring returned systems to "like-new" condition, so that end users can receive
products with all the accessories, documentation and packaging that is representative of a new product
• Help Desk Assistance (Plus Service
Management)
• 12-Month Parts and Labor
• Level 1 customer support 24x7
• Level 2 customer support
• Dispatch as needed
• Technical Support 8:30 AM - 5:30 PM, Monday through Friday
(PST)
• The fastest and most efficient way to configure
and ship a variety of SKUs in response to ship
requests.
o Server integration - Inclusive of sourcing
drives, optics memory and minor
materials
• Software integration (RedHat, Ubuntu, Microsoft
Server, VMware)
• Rack integration – Integration Center and Field –
Enterprise, Telco, Customer Premise
• Ideation, solution development and testing. Functional Validation & Pre Certification. Performance &
Benchmark Testing. NFV Component Integration & Interop Test. VNF On-boarding and Optimization
KGPCo NFVI “Easy Button” Model
KGPCo NFVI “Easy Button” Model
Streamlined Model Benefits
Reduced Capital Requirements
Minimized Freight Expense
Efficiency Trickle-Down to Field Installation
Simplified Order Management & Partner
Management
100% Tier 1 Diversity Credit
Customer InstallationTest and
Turn-Up
Hardware
Vendors
Software
Vendors
Distribution
Center
Integration
Center
Solution
Innovation
Center
Software
Services
Customer
Reverse
Logistics
• L1-L3 Customer Support
• Warranty / RMA Process
• Dispatch Resources
• Golden Image Management
• Product Lifecycle
• Smart Hands
• Vendor Ecosystem
Management
End to End Program Governance and Management
KGPCo 2018 | Confidential 30
Value Proposition for Cloud Platform Programs
KGPCo 2018 | Confidential 31
Cloud Platform Solutions
Delivering Cloud initiatives end to end, from
combining hardware platforms with software, to
system integration, tiered customer support and
lifecycle management
Capital
Zero Capital in Progress until
Solution is Deployed &
Launched
Solution
Innovation Center
Conduct Validation &
Certification / Operationalize
Supply Chain
Source & Managed Multi-
Vendor Ecosystem / Product
Lifecycle
Technology
World-class Server, Storage,
and Network Technology
Solutions
Services
Deployment to Customer &
Centralized Support Model for
Multi-Vendor Ecosystem
Integration
Pre-Integrate Software and
Appliance – Configured for
Customer
Distribution
Carrier-Grade Scale – DCs
processed 7M Stocked Order
Lines Annually
Efficiency
Collocated workforce and
systems streamline production
and fulfillment
Diversity
Tier 1 Certified WBE Status
Applied to Solution –
Hardware, Software & Services
Top Related