IBM WebSphere Commerce
Commercial capabilities and references
Founded in 1994
Sustained growth
FY2013: >500 IT experts, € 23M turnover
Offices in Madrid, Barcelona, Cádiz,
Zaragoza and A Coruña.
IBM Premier Business Partner, Managed
Service and Primary Support Provider.
Extensive experience in IBM WebSphere
Commerce
The only partner authorised to provide
service in the SaaS business model
IBM WebSphere
Commerce
According to the most prestigious
analysts, IBM WebSphere Commerce
is the leading e-commerce solution on the market.
It is also supported by a host of best-
of-breed satellite products:
• Sterling
• Coremetrics
• Tealeaf
• Unica
Source: Forrester Wave™ B2B Commerce Suites, Q4’13
Training Architecture
atSistemas
Services Portfolio
Project
Management
Office
SOLR
Infrastructure
Implementation
and maintenance Assets Migration QA
• Environment
configuration management
• Application Feature Packs
• CDN integration
• WCBD /
continuous integration
• Activation of SOLR
• Activation of SEO
• Caching Best Practices
• B2B and B2C
end-to-end
implementation
• Application of
FixPacks
• Mobile (web/
hybrid)
• Methodology
• E-commerce
development ,
maintenance
and testing
centre in Cádiz
• Custom tag
CDN
• PayPal and
Adyen
gateways
• Member-Get-
Member
• Gift Card
• Widgets (FEP
6 and 7)
• Translation Tool
• Precision
Marketing
Workshop
• Technical
Training
• Price List
• Attribute
Dictionary
• Aurora
• Faceted Navigation
• SOLR
Infrastructure
• Audit –
Infrastructure
• Code Audit
• Advanced
Consultancy
• Technical
Office -
Organisation
• Full audit of the
installation
• Project
Management
Office
atSistemas Commerce Technical Office: WebSphere Commerce SaaS
Capabilities -
Development Centre
atSistemas WebSphere Commerce Development Centre
Jerez de la Frontera (Cádiz)
• Quality enhancement
• Cost reduction
• Heightened productivity
• Specialisation
• Less rotation
• Meeting deadlines
• Ability to rapidly increase production capacity
• Ability to react
• Flexibility
Technical analysis, development and testing services
Ben
efit
s
atSistemas Commerce Technical Office:
Las Rozas (Madrid)
Architecture and systems-related services
Capabilities -
Commerce Technical Office
• Project support unit
• Highly specialised
• Remote management; WAS/BBDD/WC
• Infrastructure Audit
• Flexible collaboration scenarios
• Guarantee of best practices
• Quality assurance (QA)
• Monitoring active facilities
• Methodology
Cap
abili
ties
atSistemas WebSphere Commerce SaaS:
Hosting, administration, licences, GoLive, maintenance
Getting started quickly…
Capabilities -
WebSphere Commerce
SaaS
• All-inclusive monthly payment
• Cost optimisation
• Rates adjusted to real needs
• Flexibility and adaptation to the business
• Allows for sustained growth
• Managed by expert centres
• Short roll-out time
• Advanced technological platform
• Starting point for new scenarios
Feat
ure
s
12 years online
experience in the fashion
outlet industry
FY 2012 € 422M
Present in 55 countries
on Europe, the Middle
East and Asia
Market leaders in Spain,
Italy, Brazil and Mexico
Migration of international e-commerce platforms
Following acquisition of the German company Dress for Less, Privalia sought to
modernise and unify all their stores on a single world-class e-commerce platform,
and therefore required a strategic plan for systems migration based on IBM
WebSphere Commerce. This responsibility was entrusted to atSistemas as prime
contractor.
The project involved many offices: atSistemas (Barcelona, Madrid, Cádiz) and
Privalia (Barcelona, Frankfurt), making intensive use of powerful software
development methodologies such as Scrum.
After the GoLive of the first shop to be migrated, Haburi, atSistemas began to provide
the corrective and development maintenance service through a mixed team
between Barcelona y and the development centre in Jerez de la Frontera (Cádiz).
Implementation of a WebSphere Commerce technical office that provides guidelines and
monitoring for all the projects on the platform.
Implementation of the Adyen payment gateway
Implementation of the Clara gateway specifically for Germany
Improvement of Dataload to enhance performance in the night window
Optimised SOLR architecture
Development of the Translation Tool as an asset to speed up multilingual development of
the catalogue
Advanced management of SEO and SEM
Numerous additional functions such as improved marketing spots, Member-Get-Member
functionality, newsletters, inventory updates, etc.
Outstanding subprojects
Engaged in children's
fashion since the late
1970s
2012 FY: € 242 M
Present in 63 countries
worldwide
150 propriety shops and
8,000 points of sale
Corrective and development maintenance of the e-commerce
Mayoral requested the presence of atSistemas both during GoLive and post–
GoLive to ensure proper development of the platform. The following tasks were
involved:
•Management of IBM WebSphere Commerce and WAS. This service is provided
from our Management and Remote Analysis Service (SAAR).
•The corrective and (minor) development maintenance service was provided from
our development centre in Jerez de la Frontera.
The partnership with Mayoral derived from an audit requested due to a
months-long delay by a third party in launching the IBM WebSphere
Commerce store.
Various recommendations mainly in the areas of performance & caching
were included in the report to enhance implementation of the tool.
Thanks to the confidence shown by atSistemas, Mayoral requested our
presence during the GoLive and Post-GoLive phases.
Worldwide recognition in
the optics sector since
1961
2012 FY € 7,086 M
More than 70 thousand
employees in offices
worldwide
IBM WebSphere Commerce Audit and Action Plan
Since Ray-Ban's online shop went live the platform suffered constant stability
issues with the resulting strong impact in terms of sales and customer
perception.
Luxottica therefore contacted atSistemas to ascertain our competence with IBM
WebSphere Commerce. After positively evaluating our Technical office with
senior architects, our references and our proven methods, they requested an
audit of the systems at their facility.
In addition to the audit, the service includes the design of an action plan to
resolve the issues detected.
Fashion retail
2012 FY: € 300 M
Present in Spain,
Portugal and France
More than 240 propriety
stores
Maintenance and Management of IBM WebSphere Commerce
Responsible for the operation, control and management of Blanco's IBM
WebSphere Commerce servers in all environments (from development through
various intermediate levels of testing and staging to production).
This partnership began in response to a specific task performed by atSistemas
to resolve a critical problem in Blanco's production environment in November
2013. The incident was rapidly resolved by our Remote Management and
Analysis Service (SAAR).
Previously we had provided corrective and development maintenance
for Blanco's virtual shop in conjunction with IBM, taking care of tasks
such as:
• Product catalogue queries.
• User data maintenance (registrations, cancellations and
amendments).
• Payment method management.
• Messaging system for sending e-mails confirming payment.
• Management of various languages.
Fashion retail
2012 FY € 954 M
Highly internationalised
with expansion plans in
countries such as Russia,
China and Mexico
More than 1,900 stores
Responsible for planning, implementation and management of various
business test cases identified by both Cortefiel's e-Commerce area and by
atSistemas on the basis of experience gained in similar projects.
Once the development was concluded and the specific functional solutions
required by the customer had been implemented, Project Management decided
to harness the capabilities of atSistemas (Jerez Test Centre plus specialised
consultants) to lead this strategic phase of the project prior to GoLive.
IBM WebSphere Commerce business model testing unit
IBM WebSphere
Commerce
Projects carried out in
conjunction with IBM
Projects carried out
in conjunction with IBM
Inditex
atSistemas provided AVP support to the IBM WebSphere Commerce e-
commerce platform at the architecture and performance levels.
Adveo – Unipapel
atSistemas provided assistance to IBM for implementation of WebSphere
Commerce in the on-line shop it is developing.
Salvatore Ferragamo
atSistemas provided AVP support to the IBM WebSphere Commerce e-
commerce platform at the architecture and performance levels.
atSistemas Clients
atSistemas
Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY
MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES
FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR
HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING
Finance &
Insurance
Aegon España
AlfaBank *
AllFundsBank
Allianz Seguros
American Life Company – AIG
Life
AndBank
Aon Gil y Carvajal
Aresa Seguros de Salud
Autoclub Mutua Madrileña
Aviva
Banco de España
Banco de Santander
Banco del Emigrante *
Banco Popular *
Banesto
Bankia
Bankinter
Barclays *
BBVA
BBVA Bancomer
BBVA Portugal
BME – Bolsas y Mercados
Españoles
BNP Paribas
Caixa Andorrana de la Seguretat
Social
Caixa d’Enginyers
Caixa Laietana *
CaixaNova *
Caja Madrid
Cajamar
CajaSol
Caser Seguros
Caser Gestión Técnica
CECA
Centro RACE Asistencia
Comercia Global Payments
(Grupo La Caixa)
Consorcio de Compensación de
Seguros
Credit Andorrà *
Credit Suisse
Deutsche Bank
FIATC
Franquicias Plus
Generali Seguros
GES Seguros
Génesis Seguros
Groupama Seguros
Grupo Catalana Occidente
Grupo Empresarial RACE
Grupo MAPFRE
Ibermutuamut
ING Direct
Infobolsa *
Instituto de Crédito Oficial
ISBAN
La Caixa *
La Previsión Mallorquina de
Seguros
Liberty Seguros
Línea Directa Aseguradora
Línea Directa Asistencia
Mora Bank
Mutua General de Seguros
Mutua Madrileña
Mutua Madrileña Globalis
Mutua Madrileña Hogares
Mutuactivos
Mutuauniversal
Ocaso Seguros
Pelayo Mutua de Seguros
Privat Bank
Produban
Rural Servicios Informáticos *
Santander Back Offices
Globales
Seguros Santa Lucía
Seguros El Corte Inglés Vida
Servicios Médicos Auxiliares
Sermepa *
TasaMadrid *
Unión de Automóviles Club
Verti Seguros
Visual Trader Systems
* Not as a main contractor
Internet &
eCommerce Bodaclick
B2B 2000
Cashlog
Idealista.com
Ingenico Iberia
Internet Security Auditors
Globaliza
Privalia
Rumbo.es
Social Point
TheRanking
Unience
Manufacturing
& Utilities Adasa Sistemas
Adif
Aguas de Barcelona
Aeroconseil
Alstom España
BAMESA
Biocon Española
CAF
Canal de Isabel II
Cementos Asland
Cementos Molins
Cementos Molins Industrial
Cementos Portland
Certio ITV
ENDESA *
EUFER Energías Renovables
Europastry
Ficosa International
Gas Natural *
Global Energy Services GES
Grupo Autoliv
GT Motive
Iberdrola *
Iberdrola Inmobiliaria
Iberia
INITEC Energía
INTA *
ITP
LG Electronics
NEXUS Energía
PSA Peugeot Citroën
PROPAMSA
PRECONSA
Ramondín Cápsulas
Renault *
RENFE *
Roca Corporación Empresarial *
Tecsidel
Telespazio
Trasmediterranea
Unión Fenosa
Wincor Nixdorf
Professional
Services Accenture
Cibernos Consulting
Compass Group
Enomina
Eral Grup
Elzaburu
Eurest – Compass Group
FJORD
Franquicias Plus
GICO
Iberley
Noesis Análisis Financiero
Noster Finance
PwC
Quidaw Soft
Tesera de Hospitalidad
Think Ahead & Go
Top Human Capital
USG People España
* Not as a main contractor
Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY
MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES
FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR
HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING
IT Services 3 & Punt Solucions Informatiques
AKKA Technologies
Alfa9
Altran CIS
APGISA
Atos Origin
Aurensis
Ayesa AT
BanSabadell Information System
The Birchman Group
Calculo SA
Capgemini España
Carver Advanced Systems
Coritel
Datik – Grupo Irizar
DocToData
DXD Applications & Solutions
Embat Consultors
EMR Software
Engisoft
Everis
Expertus Technology Services
Fihoca
Fujitsu
GFT Consulting
Gneis
Grupo LEM
Help Print Solutions
Hibu Connect
HotelBeds Technology
IBM
IBM Malta
INDRA
Informática El Corte Inglés - IECISA
Ingenico
INSA
Internet Security Auditors
Lem
Lobdia Servicios
LUZ Tecnologías de la Información
MAPFRE Tech
Meta4
MindCurv
Morse
Navento
Oficina de Cooperación Universitaria
Oracle
Pasiona Consulting
Penta MSI
Pitss.Con
Realian Consult
Siconet Ingenieros
Silk Aplicaciones
SoftMachine
Steria Iberica
Sun Microsystems
Tahbit Software
TCP Sistemas
Tecnocom España
Tecnocom Telecomunicaciones
Uniway
Unitronics
Vector Software Factory
Vsistemas
WeDoIt – Sociedad de tecnologías
Zemsania
Media Atresmedia
Chello Multicanal
Corporación RTVE
Linka Media Solutions
Telecinco – Grupo Mediaset
Televisió de Catalunya TV3
PubliEspaña – Grupo Mediase
Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY
MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES
FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR
HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING
* Not as a main contractor
Telco Atresmedia
Chello Multicanal
Corporación RTVE
Linka Media Solutions
Telecinco – Grupo Mediaset
Televisió de Catalunya TV3
PubliEspaña – Grupo Mediaset
Marketing &
Advertising ADLPartner
Alimarket
Buongiomo MyAlert
Buongiorno S.p.A
Delta Media
Digital Click Media
Grupo Bassat&Ogilvy
Grupo PDM
Infodirect
LinkMedia Solutions
Lumata
Seamos Marketing
Yell-TPI
Public Sector AEAT *
Ancert – Agencia Notarial de Certificación
Banco de España
BASE – Gestió d’Ingressos
Cabildo Insular de Tenerife
Corporación RTVE
Correos *
Departamento Técnico Ministerio de Defensa
Dirección General de Patrimonio *
Dirección General de Tráfico *
Eprinsa – Diputación de Córdoba
Escola d’Administració Pública de Catalunya
Fábrica Nacional de Moneda y Timbre
Fundación Española para la Ciencia y la Tecnología -
FECYT
Fundación Innovamar
Generalitat de Catalunya *
Govern D’Andorra
INTECO
Junta de Andalucía
Junta de Castilla-La Mancha
Ministerio de Justicia
Ministerio de la Presidencia
Ministerio de Medioambiente *
Senado
Tragsatec
Healthcare, Pharma &
Biotech AAIPharma
Aresa
Dravet Syndrome Foundation
Federación Farmacéutica
Grifols
Institut Català d’Oncologia
Kern Pharma
Laboratorios Hartmann
Laboratorios Lucas Nicolás
Medichem *
Nuvisan
USP Hospitales
Sanitas
Vitaldent
Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY
MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES
FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR
HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING
* Not as a main contractor
Tourism & Hospitality AC Hotels – Marriott
Barceló Viajes
HotelBeds Spain
Hotel Auditorium
Instituto Tecnológico Hotelero
JumboTours
OccidentalHoteles *
Pullmantur
RIU-Hotels
Rumbo.es
Sehrs Tourism
Viajes El Corte Inglés
Education ESERP Business School
ESADE
Fundación ESADE
UNED
Universidad Nebrija
Universidad Miguel Hernández
Universitat Oberta de Catalunya (UOC)
Universidad de las Palmas de Gran Canaria
Universidad Rey Juan Carlos I (URJC)
Universitat Rovira i Virgili (URV)
Publishing Grupo SM
Elsevier
Ediciones Francis Lefebvre
Retail & Consumer
Goods Ahorramás
Alcampo
ARAMARK -Servicios Catering
Avon
Bacardi España
Blanco
Bricor
Carrefour *
Cefa Toys
Centro Comercial Portugal
Condis
Daba
Decathlon España
Desigual – ABASIC S.L.
DIA
Dinosol *
El Corte Inglés
Europastry
Inditex
L’Oreal
Leroy Merlín
Luxottica Group
Mayoral
Telecor
Reckitt Benckinser España
Miscellaneous Portic
FC Barcelona
Gibara
Grupo Julià
Opexlean
Promotora Mediterránea
Securitas Direct
Tinsa Tasaciones Inmobiliarias
Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY
MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES
FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR
HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING
* Not as a main contractor
9 0 2 8 8 8 9 0 2
Valle de Alcudia, 3
28232 Las Rozas, Madrid
Passeig de Gràcia, 55 8º-4º
08007 Barcelona
atSistemas.com [email protected]
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